Discussion Forum: Thread 290247 |
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| | Author: | youngerandson | Posted: | May 24, 2021 01:08 | Subject: | Shipping Cost Ignored | Viewed: | 105 times | Topic: | Technical Issues | |
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| I received an order tonight with a shipping address in another country.
I've never had a problem with an international order before, but this order
came through with zero shipping charge.
Is there a known reason why this order went through the checkout without adding
the shipping charge as it normally does?
-Pete
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| | | | Author: | wildchicken13 | Posted: | May 24, 2021 01:21 | Subject: | Re: Shipping Cost Ignored | Viewed: | 49 times | Topic: | Technical Issues | |
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| In Technical Issues, youngerandson writes:
| I received an order tonight with a shipping address in another country.
I've never had a problem with an international order before, but this order
came through with zero shipping charge.
Is there a known reason why this order went through the checkout without adding
the shipping charge as it normally does?
-Pete
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Free shipping!
First of all, I do not recommend using the courier API. I have had a bad experience
with it as indicated in this forum post of mine from a year ago:
https://www.bricklink.com/message.asp?ID=1193431
Second, was the order instant checkout or manual invoice? If it was manual invoice,
then there would obviously be no shipping charge.
Just some thoughts. Other than that, I really have no idea.
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| | | | | | Author: | youngerandson | Posted: | May 24, 2021 09:25 | Subject: | Re: Shipping Cost Ignored | Viewed: | 42 times | Topic: | Technical Issues | |
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| In Technical Issues, wildchicken13 writes:
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Free shipping!
First of all, I do not recommend using the courier API. I have had a bad experience
with it as indicated in this forum post of mine from a year ago:
https://www.bricklink.com/message.asp?ID=1193431
Second, was the order instant checkout or manual invoice? If it was manual invoice,
then there would obviously be no shipping charge.
Just some thoughts. Other than that, I really have no idea.
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This went through the instant checkout.
While I have done local pickup (no shipping) in the past for some orders, it's
not a shipping option you can select in my checkout.
This is actually the first issue I've had with the courier API in thousands
of orders, so I'm really unsure what's happened here.
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