Discussion Forum: Thread 290247

 Author: youngerandson View Messages Posted By youngerandson
 Posted: May 24, 2021 01:08
 Subject: Shipping Cost Ignored
 Viewed: 105 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

youngerandson (2386)

Location:  USA, Texas
Member Since Contact Type Status
Jun 17, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Younger and Son LLC
I received an order tonight with a shipping address in another country.

I've never had a problem with an international order before, but this order
came through with zero shipping charge.

Is there a known reason why this order went through the checkout without adding
the shipping charge as it normally does?


-Pete
 
 Author: wildchicken13 View Messages Posted By wildchicken13
 Posted: May 24, 2021 01:21
 Subject: Re: Shipping Cost Ignored
 Viewed: 49 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

wildchicken13 (875)

Location:  USA, Illinois
Member Since Contact Type Status
Aug 11, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Wild Chicken
In Technical Issues, youngerandson writes:
  I received an order tonight with a shipping address in another country.

I've never had a problem with an international order before, but this order
came through with zero shipping charge.

Is there a known reason why this order went through the checkout without adding
the shipping charge as it normally does?


-Pete

Free shipping!

First of all, I do not recommend using the courier API. I have had a bad experience
with it as indicated in this forum post of mine from a year ago:
https://www.bricklink.com/message.asp?ID=1193431

Second, was the order instant checkout or manual invoice? If it was manual invoice,
then there would obviously be no shipping charge.

Just some thoughts. Other than that, I really have no idea.
 Author: youngerandson View Messages Posted By youngerandson
 Posted: May 24, 2021 09:25
 Subject: Re: Shipping Cost Ignored
 Viewed: 42 times
 Topic: Technical Issues
Cancel Message
Cancel
Reply to Message
Reply
BrickLink
ID Card

youngerandson (2386)

Location:  USA, Texas
Member Since Contact Type Status
Jun 17, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Younger and Son LLC
In Technical Issues, wildchicken13 writes:
  
Free shipping!

First of all, I do not recommend using the courier API. I have had a bad experience
with it as indicated in this forum post of mine from a year ago:
https://www.bricklink.com/message.asp?ID=1193431

Second, was the order instant checkout or manual invoice? If it was manual invoice,
then there would obviously be no shipping charge.

Just some thoughts. Other than that, I really have no idea.

This went through the instant checkout.

While I have done local pickup (no shipping) in the past for some orders, it's
not a shipping option you can select in my checkout.

This is actually the first issue I've had with the courier API in thousands
of orders, so I'm really unsure what's happened here.