| Discussion Forum: Thread 278855 |
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| | | Author: | Family.Bricks  | | Posted: | Nov 22, 2020 14:16 | | Subject: | TBT - Shipping Costs - Byer chancel option | | Viewed: | 93 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Good evening,
very rarely there are differences about how much a shipping could cost, especially
when stores use the TBT quote function. Right now I had the problem, communication
was not possible at all, no response.
Why shouldn´t a byer have the option to chancel an order, right after he received
a shipping calculation he is not ready to pay? No one has to be upset, all sorted.
After the chancellation no review is needed as well IMHO. Negative review will
result in a negitve one from the other part as well.
Or even the next step: Every store has to offer at least some fixed shipment
calculations for the countries they ship to. Quotes should only be an extra option.
Just my 2 cents. I feel sad about such an outcome.
Gunny
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| | | | | Author: | Brickwilbo | | Posted: | Nov 22, 2020 16:59 | | Subject: | Re: TBT - Shipping Costs - Byer chancel option | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, GunnyGunsman writes:
| | Good evening,
very rarely there are differences about how much a shipping could cost, especially
when stores use the TBT quote function. Right now I had the problem, communication
was not possible at all, no response.
Why shouldn´t a byer have the option to chancel an order, right after he received
a shipping calculation he is not ready to pay? No one has to be upset, all sorted.
After the chancellation no review is needed as well IMHO. Negative review will
result in a negitve one from the other part as well.
Or even the next step: Every store has to offer at least some fixed shipment
calculations for the countries they ship to. Quotes should only be an extra option.
Just my 2 cents. I feel sad about such an outcome.
Gunny
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Unexpected high shipping fee is a valid buyer reason for cancelation. https://www.bricklink.com/help.asp?helpID=79
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| | | | | | | Author: | bricksinbins | | Posted: | Nov 23, 2020 08:20 | | Subject: | Re: TBT - Shipping Costs - Byer chancel option | | Viewed: | 29 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, GunnyGunsman writes:
| | Good evening,
very rarely there are differences about how much a shipping could cost, especially
when stores use the TBT quote function. Right now I had the problem, communication
was not possible at all, no response.
Why shouldn´t a byer have the option to chancel an order, right after he received
a shipping calculation he is not ready to pay? No one has to be upset, all sorted.
After the chancellation no review is needed as well IMHO. Negative review will
result in a negitve one from the other part as well.
Or even the next step: Every store has to offer at least some fixed shipment
calculations for the countries they ship to. Quotes should only be an extra option.
Just my 2 cents. I feel sad about such an outcome.
Gunny
|
Unexpected high shipping fee is a valid buyer reason for cancelation. https://www.bricklink.com/help.asp?helpID=79
|
To be specific. Unexpected high shipping fee is not one of the reasons listed.
"Shipping fee too high" is not the same thing. Too high according to what? You
might think it's too high but the Postal service does not.
Point is, the wording should be changed.
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Nov 23, 2020 08:25 | | Subject: | Re: TBT - Shipping Costs - Byer chancel option | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, bricksinbins writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, GunnyGunsman writes:
| | Good evening,
very rarely there are differences about how much a shipping could cost, especially
when stores use the TBT quote function. Right now I had the problem, communication
was not possible at all, no response.
Why shouldn´t a byer have the option to chancel an order, right after he received
a shipping calculation he is not ready to pay? No one has to be upset, all sorted.
After the chancellation no review is needed as well IMHO. Negative review will
result in a negitve one from the other part as well.
Or even the next step: Every store has to offer at least some fixed shipment
calculations for the countries they ship to. Quotes should only be an extra option.
Just my 2 cents. I feel sad about such an outcome.
Gunny
|
Unexpected high shipping fee is a valid buyer reason for cancelation. https://www.bricklink.com/help.asp?helpID=79
|
To be specific. Unexpected high shipping fee is not one of the reasons listed.
"Shipping fee too high" is not the same thing. Too high according to what? You
might think it's too high but the Postal service does not.
Point is, the wording should be changed.
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If the Seller provided a shipping fee that was too high (not clearly stated in
T&C), then it's higher compared to what's stated in the T&C of the store.
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Austria, Steiermark
Netherlands, Gelderland
Finland, Pohjanmaa