| Discussion Forum: Thread 270392 |
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| | | Author: | Crafteewon  | | Posted: | Jun 24, 2020 17:59 | | Subject: | How are stud measurements translated? | | Viewed: | 84 times | | Topic: | Catalog | | Status: | Open | |
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| Hello
I got a quote request from a customer saying that the shipping was too high.
When I looked at the order it looks like the below piece is the issue.
I have shipped this part before with no issues as lettermail.
With Canada post anything thicker than 2cm must be sent as parcel which is much
more expensive.
I am trying to understand how bricklink takes the 2x2x2 and translates that to
shipping dimensions in centimetres or inches.
Also can someone help me to understand how this can be 2x2x2 when one side is
longer than it is wide.
Is one of the measurements stacked bricks?
Thanks for any help
Edward
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| | | | | Author: | SylvainLS | | Posted: | Jun 24, 2020 18:14 | | Subject: | Re: How are stud measurements translated? | | Viewed: | 37 times | | Topic: | Catalog | |
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| In Catalog, Crafteewon writes:
| | […]
Also can someone help me to understand how this can be 2x2x2 when one side is
longer than it is wide.
Is one of the measurements stacked bricks?
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Yes. It’s not stud x stud x stud, it’s stud x stud x brick.
A longstanding issue that could be simply solved by a few words changed….
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| | | | | Author: | Hygrotus | | Posted: | Jun 24, 2020 18:49 | | Subject: | Re: How are stud measurements translated? | | Viewed: | 46 times | | Topic: | Catalog | |
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| In Catalog, Crafteewon writes:
| | Hello
I got a quote request from a customer saying that the shipping was too high.
When I looked at the order it looks like the below piece is the issue.
I have shipped this part before with no issues as lettermail.
With Canada post anything thicker than 2cm must be sent as parcel which is much
more expensive.
I am trying to understand how bricklink takes the 2x2x2 and translates that to
shipping dimensions in centimetres or inches.
Also can someone help me to understand how this can be 2x2x2 when one side is
longer than it is wide.
Is one of the measurements stacked bricks?
Thanks for any help
Edward
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https://www.bricklink.com/help.asp?helpID=261
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| | | | | | | Author: | Crafteewon | | Posted: | Jun 24, 2020 20:38 | | Subject: | Re: How are stud measurements translated? | | Viewed: | 24 times | | Topic: | Catalog | |
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| In Catalog, Hygrotus writes:
| | In Catalog, Crafteewon writes:
| | Hello
I got a quote request from a customer saying that the shipping was too high.
When I looked at the order it looks like the below piece is the issue.
I have shipped this part before with no issues as lettermail.
With Canada post anything thicker than 2cm must be sent as parcel which is much
more expensive.
I am trying to understand how bricklink takes the 2x2x2 and translates that to
shipping dimensions in centimetres or inches.
Also can someone help me to understand how this can be 2x2x2 when one side is
longer than it is wide.
Is one of the measurements stacked bricks?
Thanks for any help
Edward
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https://www.bricklink.com/help.asp?helpID=261
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Thank you this helps, but it doesn’t address how bricklink uses this information
as it relates to packaging limits.
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| | | | | | | | | Author: | jennnifer | | Posted: | Jun 24, 2020 22:19 | | Subject: | Re: How are stud measurements translated? | | Viewed: | 31 times | | Topic: | Catalog | |
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| In Catalog, Crafteewon writes:
| | In Catalog, Hygrotus writes:
| | In Catalog, Crafteewon writes:
| | Hello
I got a quote request from a customer saying that the shipping was too high.
When I looked at the order it looks like the below piece is the issue.
I have shipped this part before with no issues as lettermail.
With Canada post anything thicker than 2cm must be sent as parcel which is much
more expensive.
I am trying to understand how bricklink takes the 2x2x2 and translates that to
shipping dimensions in centimetres or inches.
Also can someone help me to understand how this can be 2x2x2 when one side is
longer than it is wide.
Is one of the measurements stacked bricks?
Thanks for any help
Edward
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https://www.bricklink.com/help.asp?helpID=261
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Thank you this helps, but it doesn’t address how bricklink uses this information
as it relates to packaging limits.
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BrickLink keeps a separate database for packaging dimensions not related to the
format of our catalog data. The new database was derived from a mishmash of sources
but is now updated by members posting in a certain thread here in the Forum.
You can only view the dimensions entered for the parts in your shop on the My
Inventory pages.
Hope that helps,
Jen
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| | | | | | | | | | | Author: | jbroman | | Posted: | Jun 24, 2020 23:50 | | Subject: | Re: How are stud measurements translated? | | Viewed: | 31 times | | Topic: | Catalog | |
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| This is what I got after I sent in a dimensions change for the robot body part:
| | Do I have to put in a change for all three variants?
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No, the dimensions changes wouldn't be accepted for any of them because this
part has non-standard dimensions.
| | The reason I put the dimensions in for this one was that I had a sale and the dimensions made it want to go as a package instead of meeting the dimensions of our lettermail. I guess I’ll have to change the dimensions for my own inventory.
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I'm sorry that our dimensions are so confusing. We will be working on improving
them this year. I'll try to explain how packaging dimensions work. There
is a hidden field for each catalog entry that contains packaging dimensions and
these are used to calculate instant checkout.
The stud-size dimensions you see (2 x 2 x 2, in this case) are not used for packaging
dimensions. And stud-size dimensions themselves are in a mess. There are 28,000+
parts missing stud-size dimensions altogether.
But that's another issue. If you need packaging dimensions updated, these
are handled by a site administrator out in California and not by catalog associates
like myself. To get packaging dimensions added or corrected, please post in
the discussion forum using the Packaging Dimensions topic.
If you have any questions about any of this, please let us know. And again,
I apologize for the confusing way we do things right now.
I still haven't sent in the packaging dimensions to the site admin.
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Canada, British Columbia
France, Nouvelle-Aquitaine
Poland, w. Wielkopolskie
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