Discussion Forum: Thread 261654

 Author: Teup View Messages Posted By Teup
 Posted: Dec 24, 2019 13:10
 Subject: Problem/bug with shipping minimum order
 Viewed: 74 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Teup (6607)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: kaat View Messages Posted By kaat
 Posted: Dec 24, 2019 13:46
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 31 times
 Topic: Suggestions
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kaat (8699)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jul 19, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ilovebricks.nl
Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

In Suggestions, Teup writes:
  I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: Teup View Messages Posted By Teup
 Posted: Dec 24, 2019 14:31
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 25 times
 Topic: Suggestions
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Teup (6607)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, kaat writes:
  Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

Well I didn't intend to remove it completely, just remove the (pointless)
rule that a shipping method MUST have a minimum order at least as high
as the store minimum. So, in your example you can still enter that minimum you
want. You are just no longer forced to enter a minimum value for a shipping method
if you don't want to. If you want, you can leave it on zero while your store
minimum is €10, so that "bypassers" are able to use the method. Or you can set
it to €10 so that they can't.

  
In Suggestions, Teup writes:
  I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.
 Author: kaat View Messages Posted By kaat
 Posted: Dec 24, 2019 14:41
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 36 times
 Topic: Suggestions
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kaat (8699)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Jul 19, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ilovebricks.nl
In Suggestions, Teup writes:
  In Suggestions, kaat writes:
  Agree it makes no sense to set it lower than the store minimum buy (part 1 of
what you say).

However, it should not be completely removed (part 2 of what you say). For example,
I use this to offer free shipping from a certain order amount. So that's
not "without any side effects"

Well I didn't intend to remove it completely, just remove the (pointless)
rule that a shipping method MUST have a minimum order at least as high
as the store minimum. So, in your example you can still enter that minimum you
want. You are just no longer forced to enter a minimum value for a shipping method
if you don't want to. If you want, you can leave it on zero while your store
minimum is €10, so that "bypassers" are able to use the method. Or you can set
it to €10 so that they can't.

Ok clear, then we agree
 Author: Teup View Messages Posted By Teup
 Posted: Mar 12, 2020 10:28
 Subject: Re: Problem/bug with shipping minimum order
 Viewed: 31 times
 Topic: Suggestions
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Teup (6607)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
Hey BL team, any update on this? It's quite annoying and I would still really
like it to get fixed sometime. Let me know if you need more details.

In Suggestions, Teup writes:
  I've never quite understood why you are not allowed to set the minimum order
of a shipping method lower than the minimum order of your store. It's annoying
because if you have 10 shipping methods, then anytime you want to change your
minimum order, you need to also change it 10x in your shipping methods, for no
real reason, because the "master setting", the store minimum order value, should
determine it already.

However, it seems it's also causing another problem: Buyers can use the bypass
password to get around the minimum order, but it does not help them go
around the minimum order of the shipping methods. The result is that anytime
a buyer used the bypass password, they are able to order but unable to select
any shipping methods. So there will need to be a manual invoice.

I'd propose removing the restriction for shipping methods to have a minimum
order value that is higher than or equal to the store minimum order value - in
fact, I'd propose for shipping methods not to need a minimum value at all.
That should solve everything I described without any side effects.