Discussion Forum: Thread 256317

 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 19, 2019 13:23
 Subject: What a pleasant surprise
 Viewed: 253 times
 Topic: Announce
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calsbricks (5680)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
Bricklink Helpdesk ticket system is back up and running. What a bonus that should
be. We posted a helpdesk message for attention of Admin Russell a short time
ago and got a ticket and a link to the helpdesk system - clicked on it and it
worked. Login and we have seen a large number of tickets that we have submitted
over time - none answered, mind you, but there they were.


Is this finally a step in the right direction? Let us hope so.
 Author: popsicle View Messages Posted By popsicle
 Posted: Aug 19, 2019 16:46
 Subject: Re: What a pleasant surprise
 Viewed: 90 times
 Topic: Announce
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popsicle (5695)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Announce, calsbricks writes:

“What a Pleasant surprise" Surprising pleasantry for the admins!

I like it
 Author: axaday View Messages Posted By axaday
 Posted: Aug 19, 2019 17:40
 Subject: Re: What a pleasant surprise
 Viewed: 86 times
 Topic: Announce
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axaday (3823)

Location:  USA, Oklahoma
Member Since Contact Type Status
Jun 28, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Axaday
In Announce, calsbricks writes:
  Bricklink Helpdesk ticket system is back up and running. What a bonus that should
be. We posted a helpdesk message for attention of Admin Russell a short time
ago and got a ticket and a link to the helpdesk system - clicked on it and it
worked. Login and we have seen a large number of tickets that we have submitted
over time - none answered, mind you, but there they were.


Is this finally a step in the right direction? Let us hope so.

The tool that uploads data from Lego for building inventories starting working
today (or maybe yesterday) also.
 Author: Hygrotus View Messages Posted By Hygrotus
 Posted: Aug 20, 2019 05:15
 Subject: Re: What a pleasant surprise
 Viewed: 66 times
 Topic: Announce
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Hygrotus (809)

Location:  Poland, w. Wielkopolskie
Member Since Contact Type Status Collage
Feb 3, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: The Insect Store
BrickLink Catalog Associate (?)
In Announce, axaday writes:
  The tool that uploads data from Lego for building inventories starting working
today (or maybe yesterday) also.

LEGO changed links on its site
https://www.fbtb.net/lego/2019/08/16/lego-updates-lego-com/
 Author: calsbricks View Messages Posted By calsbricks
 Posted: Aug 20, 2019 10:00
 Subject: Re: What a pleasant surprise
 Viewed: 52 times
 Topic: Announce
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calsbricks (5680)

Location:  United Kingdom, England
Member Since Contact Type Status
Aug 12, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: CalsBricks
In Announce, Hygrotus writes:
  In Announce, axaday writes:
  The tool that uploads data from Lego for building inventories starting working
today (or maybe yesterday) also.

LEGO changed links on its site
https://www.fbtb.net/lego/2019/08/16/lego-updates-lego-com/

The comments there are lethal. They do not really like what Lego have done (BTW
Neither do we). This brings to mind other things and begs the question does anyone
ever ask before they do?

We can't ru n our businesses without customer support - can anyone else?