Discussion Forum: Thread 243035

 Author: stecre View Messages Posted By stecre
 Posted: Oct 13, 2018 09:06
 Subject: Instant Checkout Size Issues (UK)
 Viewed: 64 times
 Topic: Selling
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stecre (1178)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 27, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickingham Palace
So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 13, 2018 10:58
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 22 times
 Topic: Selling
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cosmicray (2865)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Selling, stecre writes:
  So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve

The dimensions assume a rigid container of that size. A non-rigid container may
hold less from a flow perspective. Would those parts have fit into a rigid container
of that size ?

Try derating via the percentage.

Nita Rae
 Author: Pippyblocks View Messages Posted By Pippyblocks
 Posted: Oct 13, 2018 11:14
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 20 times
 Topic: Selling
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Pippyblocks (1282)

Location:  United Kingdom, England
Member Since Contact Type Status
May 20, 2017 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Pippys Blocks
I stock a range of different sized PIP boxes to cover the larger quantities when
using large letter, might be worth getting a few (I hold 3 different sizes) along
with a range of different sized Jiffy's. Also when listing parts check that
larger items have the dimensions, if they are missing you can either add your
own or select 'manual' for shipping dimensions to avoid the headache
of the customer paying larger letter and then you having to send by small parcel.


In Selling, stecre writes:
  So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve
 Author: stecre View Messages Posted By stecre
 Posted: Oct 13, 2018 11:46
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 27 times
 Topic: Selling
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stecre (1178)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 27, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickingham Palace
Thanks for the replies.

In this case it didn't really matter since I could still post as a large
letter in a bigger jiffy which itself weighs slightly more but didn't tip
the overall weight into the next price bracket.

I'm wondering how BL calculates the size required for a lot of small plates
since there is plently of 'air' between them all which could skew the
calculation somewhat (unlike bigger bricks for example which are easier to pack
closely together so less 'air'

Steve

In Selling, Pippyblocks writes:
  I stock a range of different sized PIP boxes to cover the larger quantities when
using large letter, might be worth getting a few (I hold 3 different sizes) along
with a range of different sized Jiffy's. Also when listing parts check that
larger items have the dimensions, if they are missing you can either add your
own or select 'manual' for shipping dimensions to avoid the headache
of the customer paying larger letter and then you having to send by small parcel.


In Selling, stecre writes:
  So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Oct 13, 2018 21:27
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 14 times
 Topic: Selling
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qwertyboy (4703)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Selling, stecre writes:
  Thanks for the replies.

In this case it didn't really matter since I could still post as a large
letter in a bigger jiffy which itself weighs slightly more but didn't tip
the overall weight into the next price bracket.

I'm wondering how BL calculates the size required for a lot of small plates
since there is plently of 'air' between them all which could skew the
calculation somewhat (unlike bigger bricks for example which are easier to pack
closely together so less 'air'

For the package calculation, BL basically knows three different item types:

- Volume-based - with these items, the system will try to fit them in the volume
dimensions you specified for your package options. The weight of these items
will also be taken into account.
- Weight-based - BL treats these as a fluid - they don’t count towards any volume
calculation, and only use up any ‘weight space” you have left.
- Manual - these items force BL to abandon any fitting process, and it will
fall back to a manual invoice for the entire order (the old fashioned way of
invoicing).

So, you need to make sure that you can comfortably fit a certain weight of parts
in each shipment option you define. For instance, in Canada we can ship domestically
fairly cheaply using bubble mailers, if the mailer stays within 37x27x2 cm. When
you pack manually, you can actually easily ship 450 gr of 2x2 tiles. However,
you won’t be able to ship 450 gr of 2x2 bricks. So, to make the system work,
a Canadian seller would need to limit the max weight for letterpost to at most
300 gr. To prevent too many nasty surprises (shipping can jump from CAD 4.94
to CAD 20 or higher).

[tl/dr] If you work in a volume-constrained shipping situation, make sure you
set the maximum weight allowed to sensible values.

Niek.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 13, 2018 21:52
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 17 times
 Topic: Selling
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cosmicray (2865)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Selling, qwertyboy writes:
  For the package calculation, BL basically knows three different item types:

- Volume-based - with these items, the system will try to fit them in the volume
dimensions you specified for your package options. The weight of these items
will also be taken into account.
- Weight-based - BL treats these as a fluid - they don’t count towards any volume
calculation, and only use up any ‘weight space” you have left.
- Manual - these items force BL to abandon any fitting process, and it will
fall back to a manual invoice for the entire order (the old fashioned way of
invoicing).

This raises an interesting question (at least to me) …

How do you know which way a particular part is configured in the catalog ? I
am aware of how to do an override, but not to view the default setting.

thanks, Nita Rae
 Author: qwertyboy View Messages Posted By qwertyboy
 Posted: Oct 13, 2018 21:59
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 25 times
 Topic: Selling
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qwertyboy (4703)

Location:  Canada, Alberta
Member Since Contact Type Status
Apr 9, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Maple Bricks
In Selling, cosmicray writes:
  In Selling, qwertyboy writes:
  For the package calculation, BL basically knows three different item types:

- Volume-based - with these items, the system will try to fit them in the volume
dimensions you specified for your package options. The weight of these items
will also be taken into account.
- Weight-based - BL treats these as a fluid - they don’t count towards any volume
calculation, and only use up any ‘weight space” you have left.
- Manual - these items force BL to abandon any fitting process, and it will
fall back to a manual invoice for the entire order (the old fashioned way of
invoicing).

This raises an interesting question (at least to me) …

How do you know which way a particular part is configured in the catalog ? I
am aware of how to do an override, but not to view the default setting.

I believe the shipping dimensions and the “type” are only visible in your inventory
(if you have the required option checked on your store management page).

Niek.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 14, 2018 09:01
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 23 times
 Topic: Selling
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cosmicray (2865)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Selling, qwertyboy writes:
  In Selling, cosmicray writes:
  In Selling, qwertyboy writes:
  For the package calculation, BL basically knows three different item types:

- Volume-based - with these items, the system will try to fit them in the volume
dimensions you specified for your package options. The weight of these items
will also be taken into account.
- Weight-based - BL treats these as a fluid - they don’t count towards any volume
calculation, and only use up any ‘weight space” you have left.
- Manual - these items force BL to abandon any fitting process, and it will
fall back to a manual invoice for the entire order (the old fashioned way of
invoicing).

This raises an interesting question (at least to me) …

How do you know which way a particular part is configured in the catalog ? I
am aware of how to do an override, but not to view the default setting.

I believe the shipping dimensions and the “type” are only visible in your inventory
(if you have the required option checked on your store management page).

Niek.

OK, now I see them. The default configuration appears on the lot listing just
below the fields used to override it. What I was originally searching for was
the default settings on the catalog page. The default weight is there, the default
dimensions are there, but not the key that tells you the default treatment (weight
or volume). That you only get when you create a lot.

Nita Rae
 Author: Xfinity21 View Messages Posted By Xfinity21
 Posted: Oct 13, 2018 13:59
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 25 times
 Topic: Selling
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Xfinity21 (906)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 27, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Xfinity21
In Selling, stecre writes:
  So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve

It also happens to me with larger orders and I waste time trying to get them
to fit. Had a big order and it was never going fit.
 Author: nectara View Messages Posted By nectara
 Posted: Oct 13, 2018 18:04
 Subject: Re: Instant Checkout Size Issues (UK)
 Viewed: 24 times
 Topic: Selling
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nectara (3458)

Location:  United Kingdom, England
Member Since Contact Type Status
Dec 14, 2015 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: LondonBricks
In Selling, Xfinity21 writes:
  In Selling, stecre writes:
  So.... I took the plunge this week and set up Instant Checkout options for my
buyers. My main reservation with doing so has always been how on earth BL would
correctly calculate the size of the ordered items (which obviously affects the
postage cost) but I figured it's been live for long enough now that any teething
issues would have been sorted out.

Yesterday I got my first order from Instant Checkout. The postage option selected
had dimensions of 18cm x 10cm x 2cm specifically to fit into a size 'B'
jiffy bag (large letter rate in the UK)

However, having picked the order which consisted of 13 lots of small plates/tiles
in quantites ranging 20-50 I find there is no chance it would fit into such dimensions.
I could understand if it was a bit off but I think it would only just fit into
twice the specified size.

I know you can add some % adjustment options in the settings for the shipping
method but this discrepancy seems too large for that.

Does anyone have any similar experiences of this kind of problem with IC?

Thanks in advance.
Steve

It also happens to me with larger orders and I waste time trying to get them
to fit. Had a big order and it was never going fit.



I have a few orders of 600-700g which don't fit in PIP but I'm happy
to pay £1 to send it like a parcel.
Regards
Nectara