Discussion Forum: Thread 238206

 Author: _djm View Messages Posted By _djm
 Posted: Jul 1, 2018 07:35
 Subject: Image not displayed when item has no colour?
 Viewed: 68 times
 Topic: Catalog
 Status:Open
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_djm (524)

Location:  New Zealand, Auckland
Member Since Contact Type Status
Jul 17, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DJMs Parts
I'm slightly intrigued by the following, which may be a bug.

I've been looking at the inventory of the set
 
Set No: 9701  Name: Control Lab Building Set (Technology Building Set)
* 
9701-1 (Inv) Control Lab Building Set (Technology Building Set)
555 Parts, 11 Books, 7 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

The "Gear" section of the set includes a Technic pen.
 
Gear No: x245px1  Name: Pen Simple, Black with White 'Technic' Text Pattern
* 
x245px1 Pen Simple, Black with White 'Technic' Text Pattern
Gear: Pen: Technic

However, even though the catalog entry for the pen has an image, instead of the
pen's image being included in the inventory, it displays "No Image" instead.

I think that this (i.e. displays "No Image" instead of the available image) only
occurs when the given item has a colour specified of "Not Applicable" for the
item. It appears that the pen originally had a colour of black specified but
this was altered to "Not Applicable".

So, the bottom line question I have is, is it a bug that an item with a colour
specified as "Not Applicable" will not have its image displayed as part of a
set inventory?

Regards,

David
 Author: _djm View Messages Posted By _djm
 Posted: Jul 1, 2018 07:37
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 31 times
 Topic: Catalog
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_djm (524)

Location:  New Zealand, Auckland
Member Since Contact Type Status
Jul 17, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DJMs Parts
Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David
 Author: 62Bricks View Messages Posted By 62Bricks
 Posted: Jul 1, 2018 11:03
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 25 times
 Topic: Catalog
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62Bricks (1455)

Location:  USA, Missouri
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Jan 27, 2002 Member Does Not Allow Contact Seller
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In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Might be a local cache issue - I see the small image of the pen in this inventory
as well as the inventory of the other set it is in.

But you are correct that the same item is inventoried in both black and "not
applicable" when it appears there really is only one version of it.

There are only two of them for sale right now, both listed under "black." Maybe
we should delete the N/A entry?
 Author: Stellar View Messages Posted By Stellar
 Posted: Jul 1, 2018 15:21
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 18 times
 Topic: Catalog
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Stellar (3501)

Location:  Spain, Comunidad Valenciana
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Sep 24, 2015 Contact Member Seller
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Store: Stellar Bricks
BrickLink Discussions Moderator (?)
In Catalog, 62Bricks writes:
  In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Might be a local cache issue - I see the small image of the pen in this inventory
as well as the inventory of the other set it is in.

But you are correct that the same item is inventoried in both black and "not
applicable" when it appears there really is only one version of it.

There are only two of them for sale right now, both listed under "black." Maybe
we should delete the N/A entry?

I see it too
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jul 1, 2018 15:39
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 27 times
 Topic: Catalog
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Do a hard refresh and try it now.
 Author: _djm View Messages Posted By _djm
 Posted: Jul 1, 2018 15:58
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 22 times
 Topic: Catalog
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_djm (524)

Location:  New Zealand, Auckland
Member Since Contact Type Status
Jul 17, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DJMs Parts
In Catalog, Admin_Russell writes:
  In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Do a hard refresh and try it now.

Thank you. Whatever is was that was done has corrected it without the need for
any refresh.

For my future reference, if I see something like this for another item, was this
a catalog quirk that to be resolved needs some form of manual intervention?

Regards,

David
 Author: Admin_Russell View Messages Posted By Admin_Russell
 Posted: Jul 1, 2018 16:16
 Subject: Re: Image not displayed when item has no colour?
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 Topic: Catalog
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Admin_Russell

Location:  USA, California
Member Since Contact Type Status
May 9, 2017 Contact Member Admin
Buying Privileges - OKSelling Privileges - OK
BrickLink Administrator
In Catalog, _djm writes:
  In Catalog, Admin_Russell writes:
  In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Do a hard refresh and try it now.

Thank you. Whatever is was that was done has corrected it without the need for
any refresh.

For my future reference, if I see something like this for another item, was this
a catalog quirk that to be resolved needs some form of manual intervention?

The image system on BrickLink is currently going through a modification, and
images are currently pulled from several different layers depending on the page
you are looking at. After this process is over (give us another year for it to
be truly complete) the system will be simpler and more reliable, and there shouldn't
be problems like what you have mentioned.

However, there are many, many image problems that need manual adjustment as well.
In this case, the same image was being used both for Not Applicable and Black,
and the inventories were split. In the interests streamlining sales of this part,
I consolidated everything to Black.

If you see any discrepancy, especially one involving an image, please report
it so it can be fixed.
 Author: maggiec View Messages Posted By maggiec
 Posted: Jul 1, 2018 22:16
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 26 times
 Topic: Catalog
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maggiec (1690)

Location:  USA, California
Member Since Contact Type Status
Sep 16, 2000 Contact Member Seller
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Store Closed Store: Maggie's Eclectic Bricks
In Catalog, _djm writes:
  In Catalog, Admin_Russell writes:
  In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Do a hard refresh and try it now.

Thank you. Whatever is was that was done has corrected it without the need for
any refresh.

For my future reference, if I see something like this for another item, was this
a catalog quirk that to be resolved needs some form of manual intervention?

Regards,

David

No, you were correct, it needed manual intervention. I copied the image from
the Not Applicable color to the Black color this morning, enabling you to see
it, but didn't have time to deal with the xref moves, inventory considerations
or post about it this morning.

Maggie
 Author: _djm View Messages Posted By _djm
 Posted: Jul 2, 2018 20:56
 Subject: Re: Image not displayed when item has no colour?
 Viewed: 21 times
 Topic: Catalog
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_djm (524)

Location:  New Zealand, Auckland
Member Since Contact Type Status
Jul 17, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: DJMs Parts
In Catalog, maggiec writes:
  In Catalog, _djm writes:
  In Catalog, Admin_Russell writes:
  In Catalog, _djm writes:
  Arrgghh,

Sorry, this set
 
Set No: 9702  Name: Control System Building Set
* 
9702-1 (Inv) Control System Building Set
213 Parts, 2 Minifigures, 4 Books, 2 Gear, 1993
Sets: Educational & Dacta: Technic: Control Lab

David

Do a hard refresh and try it now.

Thank you. Whatever is was that was done has corrected it without the need for
any refresh.

For my future reference, if I see something like this for another item, was this
a catalog quirk that to be resolved needs some form of manual intervention?

Regards,

David

No, you were correct, it needed manual intervention. I copied the image from
the Not Applicable color to the Black color this morning, enabling you to see
it, but didn't have time to deal with the xref moves, inventory considerations
or post about it this morning.

Maggie

Thank you Maggie.

Regards,

David