| Discussion Forum: Thread 233816 |
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| | | Author: | alahaka  | | Posted: | Mar 18, 2018 15:05 | | Subject: | Seller checkout approval for <X new buyers | | Viewed: | 115 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Whether X = 0 or some short optional range between say -3 and +3, I suggest
that any seller be able to approve of new zero-or-low-feedback members before
they are allowed to check out.
As a heads-up courtesy, new buyers can be advised by BrickLink, via a notice
both near the cart symbol while shopping and in the cart, that checking out will
require the seller's approval.
Attaining approval would require a BrickLink message from the prospective buyer
to the seller requesting to check out. In lieu of a better indicator, this message,
or perhaps more importantly the simple effort to send it, would allow a seller
to make an approval or disapproval decision.
The seller makes a decision, with ideally everything being on the up & up, and
a bona fide order and purchase follow.
However the rule and process is set up, it can be deconflicted with the "Disallow
members with negative feedback" rule.
- - - -
A better solution that what's above, to minimize time-wasting
fake orders, is to have all buyers pay BrickLink a dollar or euro before being
allowed to order.
I for one am happy to pay a dollar, although I cannot speak for anyone else.
- - - -
I've welcomed several new buyers to BrickLink, and I hope to welcome more.
On the flip side, I spent an hour-and-a-half pulling eight sets last Thursday
night, in order to identify a good shipping box (which to free up involved shifting
around several more sets) and to attain an accurate overseas shipping quote on
behalf of the customer, assuming the best with regard to their intentions. I
did this promptly within three hours of order receipt, in order to set up a timely
invoice.
I almost took everything to the post office the next day, in order to get a better
weight since the big box covered my small scale. Thankfully the member's
first negative arrived before that, and I decided to estimate the weight.
This morning, I spent another hour getting these sets back to their storage places.
I did all this on behalf of someone who is playing a mean game with several BrickLink
sellers ... ... ... simply because he can as a new member. Furthermore,
he's now at -4 and has the BrickLink greenlight to order from unsuspecting
sellers. The wasted-time toll of this false buyer round remains TBD.
My sets are safely stored wherever they fit throughout my place; I do not have
a crystal ball to store them in some purchase and ease-of-access order; and I
do not have a warehouse facility.
In light of such service efforts, extensive or otherwise, sellers should be able
to screen new buyers, even if such an evaluation is limited to interpreting a
message.
Or have everyone pay BrickLink a token amount before receiving buyer privileges.
Probably not easy given payment means and currencies, but it would likely alleviate
an ongoing and possibly growing issue.
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| | | | | Author: | alahaka | | Posted: | Mar 18, 2018 15:08 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 17 times | | Topic: | Suggestions | |
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| | Oops, meant to write "A better solution than what's above..." |
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| | | | | Author: | bb680938 | | Posted: | Mar 18, 2018 15:32 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 28 times | | Topic: | Suggestions | |
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| Instant checkout pretty much solves this. You can force new buyers to only use
instant checkout in your store. Doing something as you suggested would only add
to complications and most likely deter new buyers. Buying/checkout is meant to
be as easy as possible, not difficult.
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| | | | | Author: | Brickwilbo | | Posted: | Mar 18, 2018 16:31 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 25 times | | Topic: | Suggestions | |
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| This site is for selling and buying.
The lesser restrictions the better.
Enable instant checkout in your store.
That will solve your problem.
In Suggestions, matejo writes:
| | Whether X = 0 or some short optional range between say -3 and +3, I suggest
that any seller be able to approve of new zero-or-low-feedback members before
they are allowed to check out.
As a heads-up courtesy, new buyers can be advised by BrickLink, via a notice
both near the cart symbol while shopping and in the cart, that checking out will
require the seller's approval.
Attaining approval would require a BrickLink message from the prospective buyer
to the seller requesting to check out. In lieu of a better indicator, this message,
or perhaps more importantly the simple effort to send it, would allow a seller
to make an approval or disapproval decision.
The seller makes a decision, with ideally everything being on the up & up, and
a bona fide order and purchase follow.
However the rule and process is set up, it can be deconflicted with the "Disallow
members with negative feedback" rule.
- - - -
A better solution that what's above, to minimize time-wasting
fake orders, is to have all buyers pay BrickLink a dollar or euro before being
allowed to order.
I for one am happy to pay a dollar, although I cannot speak for anyone else.
- - - -
I've welcomed several new buyers to BrickLink, and I hope to welcome more.
On the flip side, I spent an hour-and-a-half pulling eight sets last Thursday
night, in order to identify a good shipping box (which to free up involved shifting
around several more sets) and to attain an accurate overseas shipping quote on
behalf of the customer, assuming the best with regard to their intentions. I
did this promptly within three hours of order receipt, in order to set up a timely
invoice.
I almost took everything to the post office the next day, in order to get a better
weight since the big box covered my small scale. Thankfully the member's
first negative arrived before that, and I decided to estimate the weight.
This morning, I spent another hour getting these sets back to their storage places.
I did all this on behalf of someone who is playing a mean game with several BrickLink
sellers ... ... ... simply because he can as a new member. Furthermore,
he's now at -4 and has the BrickLink greenlight to order from unsuspecting
sellers. The wasted-time toll of this false buyer round remains TBD.
My sets are safely stored wherever they fit throughout my place; I do not have
a crystal ball to store them in some purchase and ease-of-access order; and I
do not have a warehouse facility.
In light of such service efforts, extensive or otherwise, sellers should be able
to screen new buyers, even if such an evaluation is limited to interpreting a
message.
Or have everyone pay BrickLink a token amount before receiving buyer privileges.
Probably not easy given payment means and currencies, but it would likely alleviate
an ongoing and possibly growing issue.
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| | | | | Author: | calebfishn | | Posted: | Mar 18, 2018 19:16 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 29 times | | Topic: | Suggestions | |
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| i can't support anything that makes it harder for someone to become a bricklink
customer.
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| | | | | Author: | skybound13 | | Posted: | Jun 11, 2019 09:54 | | Subject: | Re: Seller checkout approval for <X new buyers | | Viewed: | 41 times | | Topic: | Suggestions | |
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| Matejo,
Out of curiosity, if some sort of seller approval system were in place, what
is it that would give you confidence to sell to a new BrickLinker with zero feedback?
So for example, new member wants to place their first order, they send you the
message that says, "Would you please sell this item to me even though I don't
have enough feedback?" then you have to decide to say yes or no - what would
you be looking for that would make you approve the order request?
You made the comment, "…to minimize time-wasting fake orders…" - are there really
people who have nothing better to do then to set up an order for which they never
intend to pay? That is so weird to me.
Ted
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