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| | Author: | madcat8 | Posted: | Jul 19, 2017 04:30 | Subject: | SPAM | Viewed: | 307 times | Topic: | Suggestions | Status: | Open | Vote: | [Yes|No] | |
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| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
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| | | | Author: | Ladril | Posted: | Jul 19, 2017 04:56 | Subject: | Re: SPAM | Viewed: | 92 times | Topic: | Suggestions | |
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| Hello
Maybe a report buttom would work better, some members maybe don't know how
to place an order and would like to ask here.
Kind regards.
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| | | | Author: | yorbrick | Posted: | Jul 19, 2017 06:38 | Subject: | Re: SPAM | Viewed: | 68 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
You can report it and it will be removed: https://www.bricklink.com/problemMessage.asp
Although it might take a little while to go.
If they have posted loads of threads, then just copy and paste their ID into
the ignore part of this form: https://www.bricklink.com/messageFilter.asp
and they will be removed from your view instantly.
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| | | | Author: | C0lsanders_ | Posted: | Jul 19, 2017 08:25 | Subject: | Re: SPAM | Viewed: | 50 times | Topic: | Suggestions | |
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| yep |
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| | | | Author: | legoman77 | Posted: | Jul 19, 2017 09:25 | Subject: | Re: SPAM | Viewed: | 64 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
I like that suggestion. It is a double edged sword though. New stores cannot
announce they are open.
I would totally agree if there were a tab that announced new stores. Buyers
do not have anything at stake and could wait for that first (or second) feedback,
positive of course.
John P
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| | | | Author: | bb844618 | Posted: | Jul 19, 2017 09:34 | Subject: | Re: SPAM | Viewed: | 60 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
What if someone has a question on their first order? Or a problem with their
first order? You would cut off one of the best ways to get help for new people.
All so you don't occasionally have to see spam on an internet forum...
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| | | | | | Author: | madcat8 | Posted: | Jul 19, 2017 10:27 | Subject: | Re: SPAM | Viewed: | 48 times | Topic: | Suggestions | |
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| I hadn't thought about new stores wanting to announce, or buyers struggling
with first order.
I was lucky and had an easy induction to bricklink life.
Maybe it isnt that much of a problem, it was just yesterday on the forum there
were hundreds of identical messages regarding passports
In Suggestions, JMTBricks writes:
| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
What if someone has a question on their first order? Or a problem with their
first order? You would cut off one of the best ways to get help for new people.
All so you don't occasionally have to see spam on an internet forum...
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| | | | | | | | Author: | bb844618 | Posted: | Jul 19, 2017 10:43 | Subject: | Re: SPAM | Viewed: | 46 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| I hadn't thought about new stores wanting to announce, or buyers struggling
with first order.
I was lucky and had an easy induction to bricklink life.
Maybe it isnt that much of a problem, it was just yesterday on the forum there
were hundreds of identical messages regarding passports
|
A system that limits the amount of posts per day for new accounts would probably
reduce spam and give admins time to shut down spammers accounts without hurting
new people that need help. I don't know how practical it would be for BL
to implement though.
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| | | | Author: | randyipp | Posted: | Jul 19, 2017 11:08 | Subject: | Re: SPAM | Viewed: | 47 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
How about something similar where all posts from new accounts (first 3 posts
and maybe also 0 feedback) must be approved by a moderator. This would allow
new buyers to ask questions and block the spammers. It's a very common system
found on modern day forums.
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| | | | | | Author: | yorbrick | Posted: | Jul 19, 2017 11:16 | Subject: | Re: SPAM | Viewed: | 58 times | Topic: | Suggestions | |
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| In Suggestions, randyipp writes:
| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
How about something similar where all posts from new accounts (first 3 posts
and maybe also 0 feedback) must be approved by a moderator. This would allow
new buyers to ask questions and block the spammers. It's a very common system
found on modern day forums.
|
That works fine if the moderators approve posts quickly. If they take days to
allow the post then you have lost that new BL user.
I don't find the spammers to be a problem. If they post loads, just use the
ignore feature.
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| | | | | | | | Author: | randyipp | Posted: | Jul 19, 2017 11:51 | Subject: | Re: SPAM | Viewed: | 48 times | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| In Suggestions, randyipp writes:
| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
How about something similar where all posts from new accounts (first 3 posts
and maybe also 0 feedback) must be approved by a moderator. This would allow
new buyers to ask questions and block the spammers. It's a very common system
found on modern day forums.
|
That works fine if the moderators approve posts quickly. If they take days to
allow the post then you have lost that new BL user.
I don't find the spammers to be a problem. If they post loads, just use the
ignore feature.
|
Kind of surprised they don't have any volunteer moderators for the forum,
I would expect a handful in different time zones. The ignore feature has come
in quite handy.
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| | | | | | | | | | Author: | renhoffman | Posted: | Jul 19, 2017 20:11 | Subject: | Re: SPAM | Viewed: | 49 times | Topic: | Suggestions | |
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| | Kind of surprised they don't have any volunteer moderators for the forum,
I would expect a handful in different time zones. The ignore feature has come
in quite handy.
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There are some volunteer Moderators here .
Darren
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| | | | | | | | Author: | RobErNat | Posted: | Jul 19, 2017 12:07 | Subject: | Re: SPAM | Viewed: | 51 times | Topic: | Suggestions | |
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| In Suggestions, yorbrick writes:
| That works fine if the moderators approve posts quickly. If they take days to
allow the post then you have lost that new BL user.
I don't find the spammers to be a problem. If they post loads, just use the
ignore feature.
|
When posts are 'tagged' by members all moderators get a message asking
to review it, that's a matter of minutes to half an hour, an hour sometimes,
depending on the moderators occupations...
So how hard can it be to disallow new members (FB less then 3, e.g.) to post
new threads by sending a messages to the moderators 'please review this new
thread before this goes public'.
And limit members with less then 3 FB's (again, e.g.) so they only can post
1 'reply' per hour.
And give the ability to moderators to 'tag' a member so they need to
review messages from that member before it goes public (handy in case of 'noticed'
problems by any moderator).
This is simple IF / THEN / ELSE programming...
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| | | | | | | | | | Author: | ghyde | Posted: | Jul 19, 2017 15:07 | Subject: | Re: SPAM | Viewed: | 47 times | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| In Suggestions, yorbrick writes:
| That works fine if the moderators approve posts quickly. If they take days to
allow the post then you have lost that new BL user.
I don't find the spammers to be a problem. If they post loads, just use the
ignore feature.
|
When posts are 'tagged' by members all moderators get a message asking
to review it, that's a matter of minutes to half an hour, an hour sometimes,
depending on the moderators occupations...
So how hard can it be to disallow new members (FB less then 3, e.g.) to post
new threads by sending a messages to the moderators 'please review this new
thread before this goes public'.
And limit members with less then 3 FB's (again, e.g.) so they only can post
1 'reply' per hour.
And give the ability to moderators to 'tag' a member so they need to
review messages from that member before it goes public (handy in case of 'noticed'
problems by any moderator).
This is simple IF / THEN / ELSE programming...
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No, simple programming would check for an identical copy of the message and delete
it automatically, be it 1 or 1,000,000 times duplicate posted!
They could set up a threshold for number of new messages that are identical in
contents to be posted, and limit it to 3, after that, you have to explain why
your spamming software was caught doing that in the forums, to a moderator or
an admin.
I very much doubt new users would spam more than 3 identical posts, but if they
did, I'm sure a forum moderator could sort it out quickly. The small number
simply limits the spam possibilities until the spam account can be taken care
of.
Cheers ...
Geoffrey Hyde
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| | | | Author: | chetzler | Posted: | Jul 19, 2017 21:38 | Subject: | Re: SPAM | Viewed: | 69 times | Topic: | Suggestions | |
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| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
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| | | | | | Author: | renhoffman | Posted: | Jul 19, 2017 21:45 | Subject: | Re: SPAM | Viewed: | 48 times | Topic: | Suggestions | |
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| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
Yes, forcing a post containing certain key words to be approved could help. There
is always a loophole of course, Pa$$port, Llcense, etc. I'm sure there are
endless other ones .
Darren
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| | | | | | | | Author: | chetzler | Posted: | Jul 19, 2017 21:50 | Subject: | Re: SPAM | Viewed: | 38 times | Topic: | Suggestions | |
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| In Suggestions, renhoffman writes:
| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
Yes, forcing a post containing certain key words to be approved could help. There
is always a loophole of course, Pa$$port, Llcense, etc. I'm sure there are
endless other ones .
Darren
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Indeed, see the comment I just posted below. If you guys have access to the
list then you can add these variations as they appear. Surely there are only
so many variations before the word becomes unrecognizable.
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| | | | | | | | Author: | MikeS | Posted: | Jul 20, 2017 09:39 | Subject: | Re: SPAM | Viewed: | 34 times | Topic: | Suggestions | |
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| You might also inadvertently block legitimate Forum posts (ex. Someone asking
about licensed LEGO products).
MikeS
BRICKMART
In Suggestions, renhoffman writes:
| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
Yes, forcing a post containing certain key words to be approved could help. There
is always a loophole of course, Pa$$port, Llcense, etc. I'm sure there are
endless other ones .
Darren
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| | | | | | | | | | Author: | ghyde | Posted: | Jul 20, 2017 15:35 | Subject: | Re: SPAM | Viewed: | 45 times | Topic: | Suggestions | |
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| In Suggestions, MikeS writes:
| You might also inadvertently block legitimate Forum posts (ex. Someone asking
about licensed LEGO products).
MikeS
BRICKMART
In Suggestions, renhoffman writes:
| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
Yes, forcing a post containing certain key words to be approved could help. There
is always a loophole of course, Pa$$port, Llcense, etc. I'm sure there are
endless other ones .
Darren
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|
That would be why moderators should screen the posts to be posted if they trigger
the spam filter. False positives can be easily authorized if the subject matter
isn't spam.
Cheers ...
Geoffrey Hyde
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| | | | | | Author: | chetzler | Posted: | Jul 19, 2017 21:47 | Subject: | Re: SPAM | Viewed: | 48 times | Topic: | Suggestions | |
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| In Suggestions, chetzler writes:
| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
This could be refined as well; e.g. if feedback = zero AND post contains "passport",
then block. Give the moderators control over the keywords list so variations
can be added.
Even better, block offending posts for everyone except the poster, that way the
offender doesn't even know that no one is seeing his posts and he won't
try to circumvent the filter.
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| | | | | | | | Author: | renhoffman | Posted: | Jul 19, 2017 21:52 | Subject: | Re: SPAM | Viewed: | 57 times | Topic: | Suggestions | |
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| | Even better, block offending posts for everyone except the poster, that way the
offender doesn't even know that no one is seeing his posts and he won't
try to circumvent the filter.
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Lol, best suggestion I've seen in 5+ years . Should be slightly revised,
"everyone except the poster", and moderators. We don't get to block anyone
.
Darren
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| | | | | | | | | | Author: | chetzler | Posted: | Jul 19, 2017 22:03 | Subject: | Re: SPAM | Viewed: | 43 times | Topic: | Suggestions | |
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| In Suggestions, renhoffman writes:
| | Even better, block offending posts for everyone except the poster, that way the
offender doesn't even know that no one is seeing his posts and he won't
try to circumvent the filter.
|
Lol, best suggestion I've seen in 5+ years . Should be slightly revised,
"everyone except the poster", and moderators. We don't get to block anyone
.
Darren
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You don't get to block anyone? I guess that make sense for a moderator--still,
you have my sympathy
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| | | | | | | | | | | | Author: | renhoffman | Posted: | Jul 19, 2017 22:07 | Subject: | Re: SPAM | Viewed: | 73 times | Topic: | Suggestions | |
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| | You don't get to block anyone? I guess that make sense for a moderator--still,
you have my sympathy
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| | | | | | Author: | yorbrick | Posted: | Jul 20, 2017 03:57 | Subject: | Re: SPAM | Viewed: | 78 times | Topic: | Suggestions | |
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| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
The ignore suggestion wasn't meant to stop it happening, but to remove all
the threads in one go when a user adds many similar threads.
Blocking words is not always a good idea. Blocking passport will block out any
discussion of the new LEGO store passport, blocking license will block any posts
on the "Star Wars license", and so on.
I'd prefer to see a limit of say three new threads per day for new users.
That way the forum cannot be flooded, and nothing is inadvertantly automatically
block.
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| | | | | | | | Author: | madcat8 | Posted: | Jul 20, 2017 09:46 | Subject: | Re: SPAM | Viewed: | 46 times | Topic: | Suggestions | |
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| I think the limiting of posts is sufficient.
3 posts a day (until positive feedback) is ample for an honest new user but enough
of a deterent to put off a spammer.
I'm not sure of the level of control for new members but can IP addresses
be blocked from habitual offenders?
In Suggestions, yorbrick writes:
| | I don't really like the idea of blocking lots of new, honest members because
of the actions of few (who aren't even interested in LEGO). I also don't
see the ignore feature doing much for this type of spam since they always pop
up under a different name. I think the easiest thing to do would be to add a
filter to that simply blocks any post containing key words (passport, license,
etc). Such a filter would certainly inconvenience far fewer members than broad
restrictions to new users.
|
The ignore suggestion wasn't meant to stop it happening, but to remove all
the threads in one go when a user adds many similar threads.
Blocking words is not always a good idea. Blocking passport will block out any
discussion of the new LEGO store passport, blocking license will block any posts
on the "Star Wars license", and so on.
I'd prefer to see a limit of say three new threads per day for new users.
That way the forum cannot be flooded, and nothing is inadvertantly automatically
block.
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| | | | Author: | MikeS | Posted: | Jul 20, 2017 11:29 | Subject: | Re: SPAM | Viewed: | 53 times | Topic: | Suggestions | |
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| Hi MadCat.
I understand your annoyance with these people (spammers), but I don't think
we (BrickLink Community) want to do anything to restrict any rule-abiding New
Members, or make it difficult for them to have questions answered or seek assistance
on their contributions here (... orders, catalog additions, new store, etc.).
Years ago (when BL had a "Chat") it was easy for new members to pop in chat
and get quick assistance, but now the Forum (and / or contacting sellers directly)
is their only recourse for getting help or advice.
We (the BrickLink Community) do pretty good at monitoring "our neighborhood"
and letting the Admins and Moderators know of any issues - and the Moderators
do a good job at dealing with problems, but when we see such flagrant spamming
(knowing that the Moderators are busy people) - we (the community) wish WE could
do something to stop it faster.
We do have the "Problem Forum Message Report" ( www.bricklink.com/problemMessage.asp
) but one think I noticed, there is no option in the "What's Going On:"
(problem dropdown list) that says "Message is SPAM". That may be one thing
we may want to fix or add for starters.
Here are the problem options that are available...
- Message contains links to web pages outside of BrickLink that offer LEGO items
for sale
- Message contains offer of items for sale not listed in a BrickLink store
- Message contains personal information such as address or e-mail address
- Message contains religious or political content
- Message contains vulgar language
- Message is offensive
I’m guessing that when we get a “spammer” in the Forum, the Moderators are probably
getting dozens of "Problem Forum Message Report" by many members for every one
of the “spammers” messages. I don’t know how their program works, but I’m guessing
this must be a daunting task for the Moderators to go through and review multiple
problem reports for the same issue.
What if we made their job easier? What if we (the BrickLink Community) assisted
them more as “Member Moderators” and do more (through modifications to the website
program) than just have everyone “report the problem” multiple times on multiple
messages.
I like some of the suggestions of adding a “Flag” icon next to the “Cancel” and
“Reply” icons.
What if we had the “Flag” icon on all Forum posts for members to use if needed,
but instead of the Moderator getting hundreds of messages about a bad Forum post
– it blocked the message? Not at the first “flag” … but how about if it automatically
blocked it after 3, or 5, or 10 different members flag the same post. By
requiring multiple users to all “flag” the same bad post - it would eliminate
abuse from one member wanting to block a Forum post from a fellow seller / competitor
or someone that they just doesn’t like. After so many “flags” by different
users, the message just “disappears” (so more members don’t keep reporting on
the same post that is already “flagged”) and lets the moderator review the flagged
and blocked message. This would allow for the “questionable” or bad Forum post
to be removed sooner – than having to wait for the busy BL Moderators to get
to it. If the message is deemed to be okay, the Moderators could restore the
post back to the Forum (and the “Flag” option would disappear, so they don’t
keep getting the same post over and over again). If the post is deemed bad by
the Moderators, it would be blocked / cancelled / permanently deleted - and the
member could be warned.
Along the same line, if the same member spams MANY messages (like we’ve seen
recently) – and members “flag” more than three messages by the same “spamming”
member in a short period of time - that “spamming” member would be banned from
posting ANY messages in the Forum (until reviewed by the Moderator) – and ALL
of their other messages would automatically be removed (disappear from the Forum).
This would eliminate members seeing a whole page of “cancelled” messages by
the “spammer” – giving the Forum a nicer and more friendly “feel”, instead of
feeling like our Forum was just tagged with “graffiti” and painted over to make
it “seem” like it’s a good place. Of course, the Moderators would be able to
restore the member and their messages if they were deemed NOT to be a problem.
I’m no programmer, but I would think (or hope) something like this would be possible.
Just my idea to the problem,
MikeS, Owner
BRICKMART
https://www.bricklink.com/store.asp?p=MikeS
VISIT COUNT
41,320
In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
|
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| | | | Author: | bb69656 | Posted: | Jul 20, 2017 18:41 | Subject: | Re: SPAM | Viewed: | 50 times | Topic: | Suggestions | |
|
| In Suggestions, madcat8 writes:
| Hi,
I don't use the forum very often, but was on yesterday and was annoyed by
the amount of spam that was flying around offering passports etc.
Can i suggest that the forum is restricted to members who have received some
(one) positive feedback for either a purchase or sale.
This would prohibit people from just registering and posting SPAM.
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There is no REPORT button to bring it to the attention of admins quickly.
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| | | | | | Author: | tEoS | Posted: | Jul 20, 2017 20:42 | Subject: | Re: SPAM | Viewed: | 55 times | Topic: | Suggestions | |
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| There is, but they didn't make it super obvious. You have to go to the 'Problem
Center' link on the bottom of the page and click 'Forum.'
| There is no REPORT button to bring it to the attention of admins quickly.
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| | | | | | | | Author: | bb69656 | Posted: | Jul 20, 2017 21:38 | Subject: | Re: SPAM | Viewed: | 62 times | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| There is, but they didn't make it super obvious. You have to go to the 'Problem
Center' link on the bottom of the page and click 'Forum.'
| There is no REPORT button to bring it to the attention of admins quickly.
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Well I tried it, see if it works.
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