| Discussion Forum: Thread 216041 |
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| | | Author: | SylvainLS  | | Posted: | Jan 30, 2017 15:33 | | Subject: | Warn about non-vetted new sellers | | Viewed: | 270 times | | Topic: | Suggestions | | Status: | Discarded | |
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| Hi all,
New sellers are supposed to offer only “PayPal with Purchase Protection,”
or to be first vetted by BrickLink administration. ( http://www.bricklink.com/help.asp?helpID=2440
)
I’d suggest that the “not vetted” status of new sellers be made clearly visible,
so that buyers (especially unexperienced ones) would know to only use PayPal
with them (even if the seller has a “my Paypal is borken” excuse).
This idea first came as a “badge” showing vetted/non-vetted status but I don’t
think a tiny logo/link beside their username would do.
Maybe a more prominent information box (splash?) in their store would be more
useful.
That information would be shown until the store has “enough credit history” to
be able to use other payment methods (as the “vetted” sellers).
Thoughts?
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| | | | | Author: | tweegster | | Posted: | Jan 30, 2017 15:36 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 47 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | Hi all,
New sellers are supposed to offer only “PayPal with Purchase Protection,”
or to be first vetted by BrickLink administration. ( http://www.bricklink.com/help.asp?helpID=2440
)
I’d suggest that the “not vetted” status of new sellers be made clearly visible,
so that buyers (especially unexperienced ones) would know to only use PayPal
with them (even if the seller has a “my Paypal is borken” excuse).
This idea first came as a “badge” showing vetted/non-vetted status but I don’t
think a tiny logo/link beside their username would do.
Maybe a more prominent information box (splash?) in their store would be more
useful.
That information would be shown until the store has “enough credit history” to
be able to use other payment methods (as the “vetted” sellers).
Thoughts?
|
I think a image overlay over top the users profile photo would be the best. as
it would be easily seen and noticed.
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| | | | | | | Author: | SylvainLS | | Posted: | Jan 30, 2017 15:56 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, tweegster writes:
| | […]
I think a image overlay over top the users profile photo would be the best. as
it would be easily seen and noticed.
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Could work… except that to see see the profile when in the store, you need to
click on the (tiny) username¹ in the left corner or open their feedback history
page (via the even tinier number near their username). Not something new users
are prone to do.
(¹ I just realized that!)
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| | | | | Author: | tEoS | | Posted: | Jan 30, 2017 16:02 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 63 times | | Topic: | Suggestions | |
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| I don't trust BL's vetting process enough for this to make any difference.
They seemly haven't shown that they take the fraud going on seriously.
I'm thinking on the lines of selling limits and maybe escrow services in
addition to some other security in place.
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| | | | | | | Author: | pdr507 | | Posted: | Jan 30, 2017 17:07 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | I don't trust BL's vetting process enough for this to make any difference.
They seemly haven't shown that they take the fraud going on seriously.
I'm thinking on the lines of selling limits and maybe escrow services in
addition to some other security in place.
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Wasn't this something that was supposed to come out of the 2015 BrickLink
Roundtable, both identifying verified sellers on their profile and some sort
of escrow (with instant checkout)? I can't recall exactly, and the recap
document has been deleted. I agree something should be done, but I have little
faith in anything being implemented anytime soon as these things have already
been promised.
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| | | | | | | Author: | yorbrick | | Posted: | Jan 30, 2017 17:50 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 54 times | | Topic: | Suggestions | |
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| In Suggestions, tEoS writes:
| | I don't trust BL's vetting process enough for this to make any difference.
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I agree.
I also see two problems.
Genuine new stores could well be discriminated against if they have a warning
on them. Will people be less wiling to buy just (not just be aware to pay with
paypal) because they have an unvetted badge.
Vetting a store makes it sound like they have BL's stamp of approval. If
they then go on to conduct fraud, is BL liable after telling buyers they have
been vetted?
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| | | | | | | | | Author: | Cosy | | Posted: | Jan 30, 2017 18:29 | | Subject: | (Cancelled) | | Viewed: | 50 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | Author: | beleuco | | Posted: | Jan 30, 2017 16:59 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 48 times | | Topic: | Suggestions | |
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| I would rather have a link in the store to report a suspicious store and it would
be automatically suspended for enquiry if enough members reports it, that would
happen fast when suspicions are posted in the forum.
Once members reporting with total of 10K (or more) feedbacks combined, that would
trigger the enquiry and prevent buyers to access the store, it would also email
current buyers with order to not pay until this is resolved.
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| | | | | Author: | FigBits | | Posted: | Jan 31, 2017 10:09 | | Subject: | Re: Warn about non-vetted new sellers | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, SylvainLS writes:
| | Hi all,
New sellers are supposed to offer only “PayPal with Purchase Protection,”
or to be first vetted by BrickLink administration. ( http://www.bricklink.com/help.asp?helpID=2440
)
I’d suggest that the “not vetted” status of new sellers be made clearly visible,
so that buyers (especially unexperienced ones) would know to only use PayPal
with them (even if the seller has a “my Paypal is borken” excuse).
This idea first came as a “badge” showing vetted/non-vetted status but I don’t
think a tiny logo/link beside their username would do.
Maybe a more prominent information box (splash?) in their store would be more
useful.
That information would be shown until the store has “enough credit history” to
be able to use other payment methods (as the “vetted” sellers).
Thoughts?
|
It should simply be included in an automated message when someone makes a purchase
from a new store. They immediately get an email that includes something like:
The store you have purchased from is new to BrickLink. All new stores are
required to use Paypal Onsite, so that you can always be confident that your
purchase is safe.
After the seller updates the shipping cost for your order, please be sure to
pay by using the PAY button on the order details page (link). We want all of
your purchases on BrickLink to be safe and worry-free, and this will help ensure
that. If the seller contacts you to arrange an alternate payment method, please
forward their message to admin@bricklink.com or click the link below to alert
us, as this would be against BrickLink's seller terms.
--
Marc.
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France, Nouvelle-Aquitaine
Canada, British Columbia
USA, Michigan
United Kingdom, England
