Discussion Forum: Thread 207895

 Author: estaswick View Messages Posted By estaswick
 Posted: Jul 6, 2016 12:24
 Subject: What percentage of buyers leave feedback?
 Viewed: 172 times
 Topic: Feedback
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estaswick (955)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 22, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Quick Brickz
I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?
 Author: Cyndis_Bricks View Messages Posted By Cyndis_Bricks
 Posted: Jul 6, 2016 12:54
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 36 times
 Topic: Feedback
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Cyndis_Bricks (1938)

Location:  USA, California
Member Since Contact Type Status
Dec 1, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Cyndi's_Brickstore
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

For us, we have left feedback for every transaction, as a buyer and a seller.
We have left 1,925 and received 1,582 = 82%.

Dave
 Author: NavySTi View Messages Posted By NavySTi
 Posted: Jul 6, 2016 12:55
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 43 times
 Topic: Feedback
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NavySTi (324)

Location:  USA, Washington
Member Since Contact Type Status
Apr 20, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Little Bug's Bricks
I just opened a store a couple weeks back, so my data is probably skewed, but
out of 10 orders received and 1 order placed, I have only received one feedback
(4 of my received orders are still in shipping though, so we'll see.) I
am very curious what the larger stores see, though!
 Author: paulvdb View Messages Posted By paulvdb
 Posted: Jul 6, 2016 13:12
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 41 times
 Topic: Feedback
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paulvdb (6376)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Nov 14, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Paul's Dutch Brick Store
BrickLink Inventories Administrator (?)
In Feedback, NavySTi writes:
  I just opened a store a couple weeks back, so my data is probably skewed, but
out of 10 orders received and 1 order placed, I have only received one feedback
(4 of my received orders are still in shipping though, so we'll see.) I
am very curious what the larger stores see, though!

83.5% for me. But if you are new and most of your orders are recent the percentage
is of course going to be lower because orders have not yet been received by the
buyer and some people wait a while and then post feedback for multiple orders
at once.
 Author: FigBits View Messages Posted By FigBits
 Posted: Jul 6, 2016 15:03
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 39 times
 Topic: Feedback
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FigBits (2908)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Feedback, NavySTi writes:
  I just opened a store a couple weeks back, so my data is probably skewed, but
out of 10 orders received and 1 order placed, I have only received one feedback
(4 of my received orders are still in shipping though, so we'll see.) I
am very curious what the larger stores see, though!


The number has changed over time. Stores that have been around for a few years
will probably see around 80-85% of their orders get feedback from buyers. Within
the last year, that number is likely closer to 70%.


--
Marc.
 Author: Brettj666 View Messages Posted By Brettj666
 Posted: Jul 6, 2016 13:12
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 36 times
 Topic: Feedback
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Brettj666 (801)

Location:  Canada, Ontario
Member Since Contact Type Status
Sep 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Ryno's Den
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

I've had 581 non cancelled orders and got feedback from 475 of them.. 81.75%

About what I would expect
 Author: 2Lego19 View Messages Posted By 2Lego19
 Posted: Jul 6, 2016 13:20
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 35 times
 Topic: Feedback
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2Lego19 (11)

Location:  USA, Florida
Member Since Contact Type Status
Jul 14, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Cup
I've only been a buyer on this site. i've had 4 recent purchases and
only 2 left feedback. At least the buyers should thank the customers for their
purchase.
 Author: 2Lego19 View Messages Posted By 2Lego19
 Posted: Jul 6, 2016 13:22
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 29 times
 Topic: Feedback
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2Lego19 (11)

Location:  USA, Florida
Member Since Contact Type Status
Jul 14, 2015 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Cup
oops, i meant the sellers should thank the customers...
 Author: estaswick View Messages Posted By estaswick
 Posted: Jul 6, 2016 13:26
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 27 times
 Topic: Feedback
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estaswick (955)

Location:  USA, Illinois
Member Since Contact Type Status
Feb 22, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Quick Brickz
Agreed. I leave feedback immediately upon a customers payment. At that point
the buyer has fulfilled their end of the deal.

In Feedback, 2Lego19 writes:
  I've only been a buyer on this site. i've had 4 recent purchases and
only 2 left feedback. At least the buyers should thank the customers for their
purchase.
 Author: kzinti View Messages Posted By kzinti
 Posted: Jul 6, 2016 13:46
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 35 times
 Topic: Feedback
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kzinti (4123)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

Using positive feedback alone, I left 4329 and received 3637 in return.
14% of Buyers and Sellers did not leave feedback in return.
 Author: jeslego View Messages Posted By jeslego
 Posted: Jul 6, 2016 16:14
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 29 times
 Topic: Feedback
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jeslego (961)

Location:  USA, California
Member Since Contact Type Status
Jun 5, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Make Up Sets
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

My assumption has always been that buyer feedback rates vary depending upon the
buyer and the item(s) purchased.

0FB buyers seem to leave feedback less often than more established buyers who
shop at my store.

Buyers of used sets often withhold their feedback until they know the set is
complete. As time passes and no feedback is given, I often wonder if they have
simply decided not to bother once the moment passed.
 Author: pocketbricks View Messages Posted By pocketbricks
 Posted: Jul 7, 2016 04:36
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 27 times
 Topic: Feedback
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pocketbricks (2628)

Location:  Ireland, Dublin
Member Since Contact Type Status
Feb 16, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Pocket Bricks ツ
I think the revamped site is attracting more first time buyers but it appears
that these buyers are less likely to leave feedback until they become more aware
of the feedback system. There may also we more periodic buyers (one or two buys
a year) that could not be bothered to leave feedback. One could therefore assume
that the percentage of orders that receive feedback should on average decline
when compared with recent years.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jul 6, 2016 16:20
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 55 times
 Topic: Feedback
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ToriHada (8886)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

As a seller, I received 9,235 orders. 7,596 of those buyers left feedback for
me. A ratio of 82%. I did not see that ratio significantly decline during my
last year of selling (which ended in December 2015).

As a buyer, I placed 1,390 orders and left feedback for 1,319 of them. A ratio
of 95%. Almost all of the 71 orders I did not leave feedback for occurred during
the first few months of my BL membership when I was still living in Japan but
having all my order shipped to my new home in the USA. By the time I finished
my move and reviewed all those orders, it was too late to leave feedback for
most of them. Since then, I have left feedback for more than 99% of the orders
I placed as a buyer.

Thor
 Author: Scrp749 View Messages Posted By Scrp749
 Posted: Jul 6, 2016 16:49
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 48 times
 Topic: Feedback
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Scrp749 (1933)

Location:  USA, Ohio
Member Since Contact Type Status
Jan 1, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1337 Bricks
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

For positive feedback only: received / given mine is 1699 / 2188 or 77.65%

I thankfully have no neutral or negative feedbacks. Regards,

- Chris
 Author: MarieA View Messages Posted By MarieA
 Posted: Jul 6, 2016 17:44
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 37 times
 Topic: Feedback
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MarieA (189)

Location:  Belgium, Flemish Brabant
Member Since Contact Type Status
Aug 3, 2013 Contact Member Buyer
No Longer Registered
No Longer Registered
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

Open on BL since February this year.

61 orders, 4 NPBs, leaves 57. Ignoring the 5 most recent orders as one hasn't
yet paid and the other 4 were only shipped within the last 3 days, that leaves
52. I've had 39 buyers leave feedback, which is a rate of 75%.

8 of those who didn't leave feedback also didn't mark the transaction
as Complete, and 7 of these have a feedback rating of 3 or less, so presumably
they're new to BL and possibly don't know how to leave feedback.

3 of those who didn't leave feedback were other sellers who really should
know better

My feedback rate has improved since I began including a note with orders that,
amongst other things, reminds buyers to leave feedback.

Last time I checked on BO I had a 35% feedback rate there.
 Author: Nofunguy View Messages Posted By Nofunguy
 Posted: Jul 6, 2016 20:55
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 38 times
 Topic: Feedback
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Nofunguy (1204)

Location:  USA, Texas
Member Since Contact Type Status
Sep 25, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: World of Bricks Emporium
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

I've had 1080 orders and received feedback on 689 about 63%. All positive
and one neutral. I figured the people who did not leave feedback did not think
it was important or there was something wrong and did not want to comment. In
this day and age of "everything is awesome" I look for criticism to become a
better seller.
 Author: mikmo View Messages Posted By mikmo
 Posted: Jul 7, 2016 01:25
 Subject: Re: What percentage of buyers leave feedback?
 Viewed: 37 times
 Topic: Feedback
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mikmo (1042)

Location:  Denmark
Member Since Contact Type Status
Jul 15, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: MikMo
In Feedback, estaswick writes:
  I've had 28 feedback off of 67 orders and that includes 4 or 5 as a buyer.
Seems low to me but perhaps that's par for the course?

I have feedback from around 82% of my orders as a seller.

Mikael / MikMo