Discussion Forum: Thread 206085

 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Jun 3, 2016 17:32
 Subject: File option on Order placed
 Viewed: 133 times
 Topic: Suggestions
 Status:Discarded
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PaulOfBricks (3922)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PaulOfBricks UK ϟ
I would like the file option to be available on all my 'orders placed'
regardless of the current order status.

I have had a couple of orders that I have placed where the seller has shipped
me the items, but for reasons unknown has left the status as either 'paid'
or 'packed'.

The seller is either not responding to my messages to update the status or doesnt
want to change the status and thus I am unable to file my order, until the status
is changed completed. I am unable to change the status while it is Paid or packed
the seller has complete control.

Many thanks
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Jun 3, 2016 17:33
 Subject: Re: File option on Order placed
 Viewed: 25 times
 Topic: Suggestions
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PaulOfBricks (3922)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
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Store: PaulOfBricks UK ϟ
I hope I explained the clearly enough!
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 3, 2016 17:46
 Subject: Re: File option on Order placed
 Viewed: 37 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
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Feb 12, 2003 Contact Member Seller
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Sorry, but I voted no. I don't think buyers should be able to change order
status to completed and file it away before the seller has marked it as paid
or shipped. While I understand (and share) your frustration with sellers who
are lazy about changing the order status, allowing buyers to change the status
prematurely would open it up to much confusion, gaming and abuse.

Thor
 Author: FigBits View Messages Posted By FigBits
 Posted: Jun 3, 2016 18:07
 Subject: Re: File option on Order placed
 Viewed: 31 times
 Topic: Suggestions
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FigBits (3554)

Location:  Canada, Ontario
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Nov 11, 2009 Contact Member Seller
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Store: FigBits
In Suggestions, ToriHada writes:
  Sorry, but I voted no. I don't think buyers should be able to change order
status to completed and file it away before the seller has marked it as paid
or shipped.

Filing it does not affect the other party. (A buyer can file an order and it
will not be filed for the seller.)



While I understand (and share) your frustration with sellers who
  are lazy about changing the order status, allowing buyers to change the status
prematurely would open it up to much confusion, gaming and abuse.

In what way?


--
Marc.
 Author: kzinti View Messages Posted By kzinti
 Posted: Jun 3, 2016 18:09
 Subject: Re: File option on Order placed
 Viewed: 32 times
 Topic: Suggestions
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kzinti (4922)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
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Store: The Brick Bin
In Suggestions, ToriHada writes:
  Sorry, but I voted no. I don't think buyers should be able to change order
status to completed and file it away before the seller has marked it as paid
or shipped. While I understand (and share) your frustration with sellers who
are lazy about changing the order status, allowing buyers to change the status
prematurely would open it up to much confusion, gaming and abuse.

Thor

I took this as they were just wanting the ability to have the File checkbox on
the Buyer side regardless of order status, to file the order away on their end
so it would not pop up in their order view, not necessarily change the order
status.
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Jun 4, 2016 08:45
 Subject: Re: File option on Order placed
 Viewed: 38 times
 Topic: Suggestions
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PaulOfBricks (3922)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
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Store: PaulOfBricks UK ϟ
In Suggestions, kzinti writes:
  In Suggestions, ToriHada writes:
  Sorry, but I voted no. I don't think buyers should be able to change order
status to completed and file it away before the seller has marked it as paid
or shipped. While I understand (and share) your frustration with sellers who
are lazy about changing the order status, allowing buyers to change the status
prematurely would open it up to much confusion, gaming and abuse.

Thor

I took this as they were just wanting the ability to have the File checkbox on
the Buyer side regardless of order status, to file the order away on their end
so it would not pop up in their order view, not necessarily change the order
status.

Y?es this /\
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Jun 4, 2016 12:15
 Subject: Re: File option on Order placed
 Viewed: 38 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
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View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, PaulOfBricks writes:
  In Suggestions, kzinti writes:
  In Suggestions, ToriHada writes:
  Sorry, but I voted no. I don't think buyers should be able to change order
status to completed and file it away before the seller has marked it as paid
or shipped. While I understand (and share) your frustration with sellers who
are lazy about changing the order status, allowing buyers to change the status
prematurely would open it up to much confusion, gaming and abuse.

Thor

I took this as they were just wanting the ability to have the File checkbox on
the Buyer side regardless of order status, to file the order away on their end
so it would not pop up in their order view, not necessarily change the order
status.

Y?es this /

OK, now I understand. Sorry for my misunderstanding. I will change my vote to
yes so long as this suggestion will only allow buyers to file away orders.

Thor
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Jun 3, 2016 18:24
 Subject: Re: File option on Order placed
 Viewed: 29 times
 Topic: Suggestions
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yorbrick (1181)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
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Store: Yorbricks
I guess one problem with this is that if a buyer files it before it is marked
complete then it may never get changed to complete by the buyer, if they've
already filed it.

It wouldn't bother me if a buyer could set it complete before a seller marks
it as shipped though, for cases when the seller forgets.
 Author: FigBits View Messages Posted By FigBits
 Posted: Jun 3, 2016 18:33
 Subject: Re: File option on Order placed
 Viewed: 27 times
 Topic: Suggestions
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FigBits (3554)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
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Store: FigBits
In Suggestions, yorbrick writes:
  I guess one problem with this is that if a buyer files it before it is marked
complete then it may never get changed to complete by the buyer


That's not really a problem, though, is it?


--
Marc.
 Author: Cyndis_Bricks View Messages Posted By Cyndis_Bricks
 Posted: Jun 3, 2016 18:36
 Subject: Re: File option on Order placed
 Viewed: 24 times
 Topic: Suggestions
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Cyndis_Bricks (1974)

Location:  USA, California
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Dec 1, 2009 Contact Member Seller
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Store: Cyndi's_Brickstore
In Suggestions, PaulOfBricks writes:
  I would like the file option to be available on all my 'orders placed'
regardless of the current order status.

I have had a couple of orders that I have placed where the seller has shipped
me the items, but for reasons unknown has left the status as either 'paid'
or 'packed'.

The seller is either not responding to my messages to update the status or doesnt
want to change the status and thus I am unable to file my order, until the status
is changed completed. I am unable to change the status while it is Paid or packed
the seller has complete control.

Many thanks

I voted YES, for your reasons, even though I don't need it for them. I mark
orders filed, usually after the 4th or 5th of the month. File all the ones
from the previous month. I like to keep all order for the current month on the
page(s) so I can see quickly, how many orders, and the amount we have sold for
the month. After filing the orders, I still randomly check them to see if they
have been completed by the buyer.

Dave
 Author: PaulOfBricks View Messages Posted By PaulOfBricks
 Posted: Jun 4, 2016 08:53
 Subject: Re: File option on Order placed
 Viewed: 27 times
 Topic: Suggestions
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PaulOfBricks (3922)

Location:  United Kingdom, England
Member Since Contact Type Status
Jul 31, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: PaulOfBricks UK ϟ
I just want the ability to file an order on my end once I have received it.

So I know I have received it.

Due to the inability to change the status to 'received' either, I cannot
remove it.

With the amount of orders I place I do not want old orders cluttering up my orders
page.

I have one order I have received ages ago and the status is still 'Packed'


Hence the suggestion.
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Jun 4, 2016 09:03
 Subject: Re: File option on Order placed
 Viewed: 26 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
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Oct 24, 2007 Contact Member Seller
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In Suggestions, PaulOfBricks writes:
  I just want the ability to file an order on my end once I have received it.

So I know I have received it.

Due to the inability to change the status to 'received' either, I cannot
remove it.

With the amount of orders I place I do not want old orders cluttering up my orders
page.

I have one order I have received ages ago and the status is still 'Packed'

You should contact the sellers and/or file NSS or NRS on the Problem tab if they
don't reply and/or change the status to the correct status.

Leave appropriate feedback to those sellers to inform other buyers.
I don't see above issues reflected in the feedback you've left.


  Hence the suggestion.