| Discussion Forum: Thread 192872 |
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| | | Author: | TheBrickStore  | | Posted: | Aug 8, 2015 09:50 | | Subject: | BL needs to set time frame for shipping order | | Viewed: | 195 times | | Topic: | Suggestions | | Status: | Discarded | |
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| Hi BL community:
After careful and deliberate consideration, I honestly believe BrickLink needs
to establish a timeframe for shipping of an order from the date/time the order
was placed with a seller. The site seems to be moving in a "carte blanche" way
for sellers. Sellers who take weeks/months to ship orders should be banned quite
honestly. Those few sellers are NOT a GOOD commodity for this site. New buyers
just don't understand and experienced buyers like myself are becoming more
and more alarmed over these long long shipping practices by a few sellers. Sure
you can avoid them once you know who they are but why give any seller more than
seven business days to get an order in the mail???? I just don't get it.
What other company takes a month plus to ship an order????
So if BrickLink is not willing to establish shipping rules for sellers (seem
to have all kinds of rules in place for buyers concerning payments) then at least
allow a buyer to be able to cancel a contract if seller has NOT shipped within
seven business days. Personally I think seven business days is too long but
it is a start.
Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.
I am not suggesting at this time that we punish any seller for failing to ship
within seven business days, I am just giving the buyer the right to cancel an
order/contract if the order is not shipped within seven business days of payment.
Sellers under this new rule would not be able to state in their terms that shipping
time is longer than seven business days.
Thanks
TheBrickStore
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| | | | | Author: | tEoS | | Posted: | Aug 8, 2015 09:58 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 54 times | | Topic: | Selling | |
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| You may want to change this to a suggestion.
In Selling, TheBrickStore writes:
| | Hi BL community:
After careful and deliberate consideration, I honestly believe BrickLink needs
to establish a timeframe for shipping of an order from the date/time the order
was placed with a seller. The site seems to be moving in a "carte blanche" way
for sellers. Sellers who take weeks/months to ship orders should be banned quite
honestly. Those few sellers are NOT a GOOD commodity for this site. New buyers
just don't understand and experienced buyers like myself are becoming more
and more alarmed over these long long shipping practices by a few sellers. Sure
you can avoid them once you know who they are but why give any seller more than
seven business days to get an order in the mail???? I just don't get it.
What other company takes a month plus to ship an order????
So if BrickLink is not willing to establish shipping rules for sellers (seem
to have all kinds of rules in place for buyers concerning payments) then at least
allow a buyer to be able to cancel a contract if seller has NOT shipped within
seven business days. Personally I think seven business days is too long but
it is a start.
Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.
I am not suggesting at this time that we punish any seller for failing to ship
within seven business days, I am just giving the buyer the right to cancel an
order/contract if the order is not shipped within seven business days of payment.
Sellers under this new rule would not be able to state in their terms that shipping
time is longer than seven business days.
Thanks
TheBrickStore
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| | | | | Author: | 1974 | | Posted: | Aug 8, 2015 10:20 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, TheBrickStore writes:
| | Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.
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Not 'some', the majority of shops here are private sellers and yes some
of those can only make it to the post office during weekends
But seven business days sounds fine to me
Cheers,
Ole
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| | | | | Author: | Brickwilbo | | Posted: | Aug 8, 2015 10:22 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, TheBrickStore writes:
| | Hi BL community:
After careful and deliberate consideration, I honestly believe BrickLink needs
to establish a timeframe for shipping of an order from the date/time the order
was placed with a seller. The site seems to be moving in a "carte blanche" way
for sellers. Sellers who take weeks/months to ship orders should be banned quite
honestly. Those few sellers are NOT a GOOD commodity for this site. New buyers
just don't understand and experienced buyers like myself are becoming more
and more alarmed over these long long shipping practices by a few sellers. Sure
you can avoid them once you know who they are but why give any seller more than
seven business days to get an order in the mail???? I just don't get it.
What other company takes a month plus to ship an order????
So if BrickLink is not willing to establish shipping rules for sellers (seem
to have all kinds of rules in place for buyers concerning payments) then at least
allow a buyer to be able to cancel a contract if seller has NOT shipped within
seven business days. Personally I think seven business days is too long but
it is a start.
Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.
I am not suggesting at this time that we punish any seller for failing to ship
within seven business days, I am just giving the buyer the right to cancel an
order/contract if the order is not shipped within seven business days of payment.
Sellers under this new rule would not be able to state in their terms that shipping
time is longer than seven business days.
Thanks
TheBrickStore
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As long as buyers are 'buying it' it can continue.
They should file NSS after x-days here: http://www.bricklink.com/retractOrder.asp
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| | | | | Author: | Leftoverbricks | | Posted: | Aug 8, 2015 10:29 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 53 times | | Topic: | Suggestions | |
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| Agree, 7 days should be a realistic time frame. If a seller can't ship an
order in this time he's either disorganized or not a good planner. There's
always the option to close your store for a couple of days if you foresee that
you can't handle the amount of orders in time (for whatever reason).
Martin
In Suggestions, TheBrickStore writes:
| | Hi BL community:
After careful and deliberate consideration, I honestly believe BrickLink needs
to establish a timeframe for shipping of an order from the date/time the order
was placed with a seller. The site seems to be moving in a "carte blanche" way
for sellers. Sellers who take weeks/months to ship orders should be banned quite
honestly. Those few sellers are NOT a GOOD commodity for this site. New buyers
just don't understand and experienced buyers like myself are becoming more
and more alarmed over these long long shipping practices by a few sellers. Sure
you can avoid them once you know who they are but why give any seller more than
seven business days to get an order in the mail???? I just don't get it.
What other company takes a month plus to ship an order????
So if BrickLink is not willing to establish shipping rules for sellers (seem
to have all kinds of rules in place for buyers concerning payments) then at least
allow a buyer to be able to cancel a contract if seller has NOT shipped within
seven business days. Personally I think seven business days is too long but
it is a start.
Yes I understand that some sellers here are hobbyists and do not run a store
as a business but it is strange that most if not all hobbyists send out their
orders within seven business days.
I am not suggesting at this time that we punish any seller for failing to ship
within seven business days, I am just giving the buyer the right to cancel an
order/contract if the order is not shipped within seven business days of payment.
Sellers under this new rule would not be able to state in their terms that shipping
time is longer than seven business days.
Thanks
TheBrickStore
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| | | | | Author: | tEoS | | Posted: | Aug 8, 2015 12:02 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 58 times | | Topic: | Suggestions | |
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| Voted yes, however, if this is to work the buyer must be able to cancel without
penalty. Unfortunately, many of the culprits of this problem will just do what
they've been doing, which is marking the order shipped weeks in advance of
actually shipping.
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| | | | | Author: | activoice | | Posted: | Aug 8, 2015 20:40 | | Subject: | Re: BL needs to set time frame for shipping order | | Viewed: | 66 times | | Topic: | Suggestions | |
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| Although most sellers are honest I've had a case where a seller set the status
to shipped, when my order arrived 3 weeks later I saw that the shipping date
was actually more than a week after the date they set the status to shipped.
So even if a rule like this was implemented there is no way to tell if the seller
is just setting the status to shipped just to avoid getting in trouble.
The rule should be that orders should be shipped within 7 days from when the
buyer marks the order as paid (assuming the buyer is being honest) because I
have also seen cases where I paid but the seller has not updated the status to
paid until 3 or 4 days later.
I had suggested a while ago that there should be some sort of counter on a store
to indicate how many orders they had outstanding where the buyer has set the
status to paid, but the seller has not set the status to shipped. So this would
at least tell the buyer how many orders were ahead of theirs before placing an
order. Kind of like picking a cashier at the supermarket, you might not necessarily
want to buy from someone who has a long lineup ahead of you.
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