|
 |
| | | Author: | Rick_S.  | | Posted: | May 20, 2015 17:42 | | Subject: | New Member tutorial | | Viewed: | 181 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
|
| | | | | |
| | | | | Author: | ToriHada | | Posted: | May 20, 2015 17:44 | | Subject: | Re: New Member tutorial | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| |
this is just a suggestive thought.
|
And here I thought it was a thoughtful suggestion. 
Seriously, don't these tutorials already exist?
Thor
|
|
| | | | | |
| | | | | Author: | therobo | | Posted: | May 20, 2015 17:44 | | Subject: | Re: New Member tutorial | | Viewed: | 47 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
http://www.bricklink.com/help.asp?helpID=2215
|
|
| | | | | | | | | |
| | | | | | | Author: | Rick_S. | | Posted: | May 20, 2015 17:48 | | Subject: | Re: New Member tutorial | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
http://www.bricklink.com/help.asp?helpID=2215
|
but is that part of the sign up process, or one of those things that is hidden
away and unknown, since I didn't even know of this video.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | jodawill | | Posted: | May 20, 2015 18:54 | | Subject: | Re: New Member tutorial | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
http://www.bricklink.com/help.asp?helpID=2215
|
but is that part of the sign up process, or one of those things that is hidden
away and unknown, since I didn't even know of this video.
|
I didn't know about this video either. It (or something fancier) should be
part of the signup process.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | j7r7o7c7k7 | | Posted: | May 20, 2015 19:15 | | Subject: | Re: New Member tutorial | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
http://www.bricklink.com/help.asp?helpID=2215
|
but is that part of the sign up process, or one of those things that is hidden
away and unknown, since I didn't even know of this video.
|
I had no idea this video was there. And I have looked at a ton of things on this
site just to learn stuff and where things are.
As for the OP. I like the idea as well. But like said, most people don't
read what they sign up for. Honestly how reads all the terms and conditions for
everything you sign up for. When some of them would take you a hour or more
if you are a good reader. And they always use words and terms you have to be
a rocket scientist to understand. And if people don't read terms why on earth
would they read something like this or watch a video. They will just say screw
it and buy from the bay. I like the idea but just don't think it will fix
much of anything overall. It might cut out 1-2 people from doing a no no but
when there is 10000 what is 1 or 2. I don't know if there is a fool proof
fix anyway. Cause like with the video they will just start it and then go do
something while it watches its self. I have started many previews (dvds that
wont let you skip them) and commercials (video ads) and I will just go make something
to eat or hit the bathroom or whatever and then come back in a few mins when
its ready to go and get to what I really wanted to do and didn't pay in mind
to the other crap.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Rick_S. | | Posted: | May 20, 2015 19:25 | | Subject: | Re: New Member tutorial | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, j7r7o7c7k7 writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
http://www.bricklink.com/help.asp?helpID=2215
|
but is that part of the sign up process, or one of those things that is hidden
away and unknown, since I didn't even know of this video.
|
I had no idea this video was there. And I have looked at a ton of things on this
site just to learn stuff and where things are.
As for the OP. I like the idea as well. But like said, most people don't
read what they sign up for. Honestly how reads all the terms and conditions for
everything you sign up for. When some of them would take you a hour or more
if you are a good reader. And they always use words and terms you have to be
a rocket scientist to understand. And if people don't read terms why on earth
would they read something like this or watch a video. They will just say screw
it and buy from the bay. I like the idea but just don't think it will fix
much of anything overall. It might cut out 1-2 people from doing a no no but
when there is 10000 what is 1 or 2. I don't know if there is a fool proof
fix anyway. Cause like with the video they will just start it and then go do
something while it watches its self. I have started many previews (dvds that
wont let you skip them) and commercials (video ads) and I will just go make something
to eat or hit the bathroom or whatever and then come back in a few mins when
its ready to go and get to what I really wanted to do and didn't pay in mind
to the other crap.
|
well the trick is to supply a codeword in the video that is used to unlock the
feature access of the site.
|
|
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| | | | | |
| | | | | Author: | BLUSER_416220 | | Posted: | May 20, 2015 17:45 | | Subject: | Re: New Member tutorial | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
+1
Never voted on a suggestion, I think I got it right, but definitely support this
idea. Despite what some have called my rudeness in dealing with new members,
but certainly bluntness, I want to help newbies learn how to use the system properly.
It can only help the BL community.
|
|
|
| | | | | |
| | | | | Author: | kzinti | | Posted: | May 20, 2015 17:48 | | Subject: | Re: New Member tutorial | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
Indeed. One of the things that kept me around BrickLink even through the rough
patches was the Community. People have questions, they can bring them to the
forum and they will most often get the help they need. And having a Newbie Buying
and Selling tutorial would be a great idea. Even better for Newbies to see both,
so they understand not only how to place an order, but how the Seller end works
as well! I've been here a long time and I still forget to read the terms
first!
Also might cut down on spam users if they had to sit through a 15 minute video
before being able to buy or sell.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | BLUSER_416220 | | Posted: | May 20, 2015 17:50 | | Subject: | Re: New Member tutorial | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, kzinti writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
Indeed. One of the things that kept me around BrickLink even through the rough
patches was the Community. People have questions, they can bring them to the
forum and they will most often get the help they need. And having a Newbie Buying
and Selling tutorial would be a great idea. Even better for Newbies to see both,
so they understand not only how to place an order, but how the Seller end works
as well! I've been here a long time and I still forget to read the terms
first!
Also might cut down on spam users if they had to sit through a 15 minute video
before being able to buy or sell.
|
+1
|
|
|
| | | | | |
| | | | | Author: | Smron | | Posted: | May 20, 2015 17:55 | | Subject: | Re: New Member tutorial | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
This is an excellent suggestion. I was thinking the same thing myself.
|
|
| | | | | |
| | | | | Author: | CoachMcGuirk | | Posted: | May 20, 2015 17:55 | | Subject: | Re: New Member tutorial | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Rick_S. | | Posted: | May 20, 2015 18:04 | | Subject: | Re: New Member tutorial | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | BLUSER_416220 | | Posted: | May 20, 2015 18:11 | | Subject: | Re: New Member tutorial | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Aye, there's the rub.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | CoachMcGuirk | | Posted: | May 20, 2015 18:25 | | Subject: | Re: New Member tutorial | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Rick_S. | | Posted: | May 20, 2015 18:35 | | Subject: | Re: New Member tutorial | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | CoachMcGuirk | | Posted: | May 20, 2015 19:02 | | Subject: | Re: New Member tutorial | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
|
I don't know the space the site is on and came after the chat room. Computer/Web
space is dirt cheap now a days. So, along with procuring an e-commerce system
BL needs more space.
| | furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
Could be. Might be better than the currently made disaster though.
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | jodawill | | Posted: | May 20, 2015 19:05 | | Subject: | Re: New Member tutorial | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
It's my understanding that the chatroom was closed because it was a major
security problem due to sloppy coding, so they just scrapped the whole thing.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | renhoffman | | Posted: | May 20, 2015 19:09 | | Subject: | Re: New Member tutorial | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| | | It's my understanding that the chatroom was closed because it was a major
security problem due to sloppy coding, so they just scrapped the whole thing.
|
Yes, the chat room was scrapped due to security issues.
Darren
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Rick_S. | | Posted: | May 20, 2015 19:23 | | Subject: | Re: New Member tutorial | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, jodawill writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
It's my understanding that the chatroom was closed because it was a major
security problem due to sloppy coding, so they just scrapped the whole thing.
|
from what I remember is it took up to much space on the server and caused other
parts of the site to crash.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | Locutis | | Posted: | May 20, 2015 21:44 | | Subject: | Re: New Member tutorial | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, jodawill writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
It's my understanding that the chatroom was closed because it was a major
security problem due to sloppy coding, so they just scrapped the whole thing.
|
from what I remember is it took up to much space on the server and caused other
parts of the site to crash.
|
A couple of years ago when the BL website was hacked, the chatroom was one of
the places that was targeted.
They took it down immediately and patched some code to prevent some of the hacks
from recurring. I believe one of the changes was the new login (you used to
be able to keep a perpetual login) along with pages being https.
What's funny is that BL still recommends users utilize the chatroom for help:
https://www.bricklink.com/help.asp?helpID=127
Someone needs to change that page!
Locutis
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | yorbrick | | Posted: | May 21, 2015 15:47 | | Subject: | Re: New Member tutorial | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
Having the buyer decide when to get free shipping would also be a disaster.
Tutorials are a waste of time. You cannot force people to follow them, and people
will still make mistakes.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Rick_S. | | Posted: | May 21, 2015 15:56 | | Subject: | Re: New Member tutorial | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, mabccc writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | In Suggestions, CoachMcGuirk writes:
| | In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
People don't want to read lengthy documents or spend 5 minutes watching
a training video before making a simple purchase. This is likely why people don't
read store's ToS (which many are quite needlessly lengthy in my opinion)
leading to this problem.
Many people (myself included) spend lots of time on here and get the feel for
things, but lots of people just want to buy something and go away - maybe they
don't even care for Lego and give it away as a gift. If the time to make
that initial purchase is too burdensome, you'll either lose those sales or
you'll keep running into this problem, in my opinion.
The only solution to this problem, in my opinion, is to have an industry standard
e-commerce check-out system.
|
Problem is this is not one business, but several businesses in several locations
with various degrees of shipping, payment and so forth, it is a lot easier to
do a tutorial then to try to come up with one wrap around program that will probably
cause rates for sellers to go up and take up lots of space and cause more problems.
|
Isn't it actually the exact same? If the tutorial doesn't explain all
the variations in all the processes in all the different business on here, it
is just as useless as not having one. If a new seller sits through the tutorial
and encounters a slightly different service agreement than what they just spent
5 minutes figuring out, they'll potentially place an order incorrectly or
give up.
Also there are many, many off-the shelf products available to handle e-commerce.
So, I'd say its easier to use something already existing than make something
new 99% of the time.
Would automatic checkout solve all the problems? No. It would probably even create
some as you say. But I believe it will be the only way to fix this specific problem
of buyers placing orders they no longer want.
Side question, what space? I'm lost and very curious on this.
|
you do know the space this site is on? they had to close up the Chat room because
of it.
furthermore a tutorial can give the basics like how to navigate, how unless the
buyer says free shipping, there will be shipping and so on. what you suggest
would be a disaster in the making.
|
Having the buyer decide when to get free shipping would also be a disaster.
Tutorials are a waste of time. You cannot force people to follow them, and people
will still make mistakes.
|
but they would have to say watch the tutorial video to get the password to unlock
their account, and thereby doing they have no excuse, there is a South Park Episode
where Stan signs an Apple agreement without reading it, he became part of a human
centipad, people should really read those agreements they agree too.
|
|
|
| | | | | |
| | | | | Author: | Rick_S. | | Posted: | May 21, 2015 13:37 | | Subject: | Re: New Member tutorial | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, Rick_S. writes:
| | ok with all the threads about new buyers and sellers, or a very long thread about
a new buyer, maybe a tutorial should be instituted for both new buyers and new
sellers that they would go thru as part of the sign up process so as to avoid
some of the confusion that is occurring (hopefully).
it could be any one of things from a video tutorial or a written tutorial or
? any of which must be completed before official member status is given.
this is just a suggestive thought.
|
bump up.
|
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|
|
|
USA, California
Germany, Berlin
Canada, Manitoba
United Kingdom, England