Discussion Forum: Thread 174913

 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 10:19
 Subject: BL Development Team: Test before rollout!
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 Topic: Suggestions
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lovaquero (2128)

Location:  USA, Indiana
Member Since Contact Type Status
Jan 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lo's Parts & Pieces
Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group
 Author: Deepwoods View Messages Posted By Deepwoods
 Posted: Aug 20, 2014 10:24
 Subject: Re: BL Development Team: Test before rollout!
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Deepwoods (3689)

Location:  Canada, Ontario
Member Since Contact Type Status
Apr 13, 2006 Contact Member Seller
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Store: Brickscapades
& most important have a BACKOUT plan ready to go before doing anything live so
you can return to normal operations FAST when your updates go so wrong or are
so hated by the stakeholders!
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 10:27
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
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Store: 77's Bricks & Sets
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:


You should have posted this in Chinese. Even then I do not think they would
have gotten the message. What language did the Keystone Cops speak?
Remember, the longest journey starts with the first step (or test.)

John P
 
 Author: elias3 View Messages Posted By elias3
 Posted: Aug 20, 2014 11:01
 Subject: Re: BL Development Team: Test before rollout!
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elias3 (4588)

Location:  Belgium, Oost-Vlaanderen
Member Since Contact Type Status Collage
Oct 29, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Elias' Brick-store
BrickLink Translated Help Editor (?) - Dutch
In Suggestions, legoman77 writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:


You should have posted this in Chinese. Even then I do not think they would
have gotten the message. What language did the Keystone Cops speak?
Remember, the longest journey starts with the first step (or test.)

John P

Is that you outside that car John?
 Author: uvt203 View Messages Posted By uvt203
 Posted: Aug 20, 2014 10:28
 Subject: Re: BL Development Team: Test before rollout!
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uvt203 (11753)

Location:  Denmark
Member Since Contact Type Status
Oct 4, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ASAP - Asger's SpAre Parts
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group

Don't forget Apple's browser Safari. Runs on millions of macs over the
world.
 Author: TheBrickGuys View Messages Posted By TheBrickGuys
 Posted: Aug 20, 2014 10:39
 Subject: Re: BL Development Team: Test before rollout!
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TheBrickGuys (13256)

Location:  USA, California
Member Since Contact Type Status
Dec 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: TheBrickGuys
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group



Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim
 Author: DagsBricks View Messages Posted By DagsBricks
 Posted: Aug 20, 2014 11:30
 Subject: Re: BL Development Team: Test before rollout!
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DagsBricks (913)

Location:  USA, Oregon
Member Since Contact Type Status Collage
May 1, 2006 Contact Member Seller
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Store: Dag's Bricks
In Suggestions, TheBrickGuys writes:
  In Suggestions, lovaquero writes:

  So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim

Your paperboy delivers the paper at the street edge of the driveway. You call
and ask to have it delivered inside your gate. He does, but now it's 8 feet
up in a tree. Technically, it's inside the gate.

Wouldn't you complain a little?

The problem is, the changes that are being implemented either break other sections
of the site or make things worse. When a store's tabs are completely hidden
because of a lack of testing, how do you check the store terms? If the store
defaults to a Splash page that simply says. "Hi, welcome to my store!", then
what?

So yes, the ability to buy IS starting to be negatively affected.

Brian
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Aug 20, 2014 11:50
 Subject: Re: BL Development Team: Test before rollout!
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Proprietor (1697)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Lost & Found
In Suggestions, TheBrickGuys writes:
snip
  
So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim

I don't remember anyone requesting that anywhere on the site that the current
month appears that it be written in Chinese instead of English.

Of course not everyone will like updates and changes to the site, but this thread
and a lot of the recent complaining has been about new bugs and seemingly untested
uupdates. BL is under new management; of all the things to preserve of the old
BL, why choose sloppy programming?
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 12:22
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
Member Since Contact Type Status
Jan 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lo's Parts & Pieces
  
Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


You should have seen the previous version that my more level-headed wife insist
that I dispose of...

No need to elaborate on the horrible, bad things. Go to http://www.bricklink.com/messageList.asp?nID=&v=c&max=20&mTP=Y
and read the titles. BL devs screwed up. It happens.

My point isn't the changes, it is how they are rolled out. There is clearly
very little testing being performed on these changes before they are pushed live.
What testing that is performed is clearly inadequate.

Would you expect these kind of issues to persist, and occur again and again,
on one of the more major e-tailers? How about your bank web portal? Or your
network security updates? Perhaps it is acceptable with the software that makes
it possible for a modern vehicle to function?

My expectations are already quite high (based on my job responsibilities), and
I refuse to lower them for this website (or any other), based on all the PR that
has been feed to us regarding the state of BL, the dedication of the new owner,
the quality of the BL team, and the resources being thrown at BL.

In short, expectations - those set by BL itself - are not being met. Let's
start with making sure that what changes are made are done correctly with as
little interruption as possible.
 Author: viejos View Messages Posted By viejos
 Posted: Aug 20, 2014 12:28
 Subject: Re: BL Development Team: Test before rollout!
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viejos (670)

Location:  USA, California
Member Since Contact Type Status
Aug 14, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: La Reforma
In Suggestions, lovaquero writes:
  
  
Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


You should have seen the previous version that my more level-headed wife insist
that I dispose of...

No need to elaborate on the horrible, bad things. Go to http://www.bricklink.com/messageList.asp?nID=&v=c&max=20&mTP=Y
and read the titles. BL devs screwed up. It happens.

My point isn't the changes, it is how they are rolled out. There is clearly
very little testing being performed on these changes before they are pushed live.
What testing that is performed is clearly inadequate.

Would you expect these kind of issues to persist, and occur again and again,
on one of the more major e-tailers? How about your bank web portal? Or your
network security updates? Perhaps it is acceptable with the software that makes
it possible for a modern vehicle to function?

My expectations are already quite high (based on my job responsibilities), and
I refuse to lower them for this website (or any other), based on all the PR that
has been feed to us regarding the state of BL, the dedication of the new owner,
the quality of the BL team, and the resources being thrown at BL.

In short, expectations - those set by BL itself - are not being met. Let's
start with making sure that what changes are made are done correctly with as
little interruption as possible.

+1
 Author: Miffy. View Messages Posted By Miffy.
 Posted: Aug 20, 2014 12:49
 Subject: Re: BL Development Team: Test before rollout!
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Miffy. (1033)

Location:  Canada, Alberta
Member Since Contact Type Status Collage
Jan 19, 2007 Contact Member Buyer
Buying Privileges - OK
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Very well put.

Miles/..

In Suggestions, lovaquero writes:
  
  
Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


You should have seen the previous version that my more level-headed wife insist
that I dispose of...

No need to elaborate on the horrible, bad things. Go to http://www.bricklink.com/messageList.asp?nID=&v=c&max=20&mTP=Y
and read the titles. BL devs screwed up. It happens.

My point isn't the changes, it is how they are rolled out. There is clearly
very little testing being performed on these changes before they are pushed live.
What testing that is performed is clearly inadequate.

Would you expect these kind of issues to persist, and occur again and again,
on one of the more major e-tailers? How about your bank web portal? Or your
network security updates? Perhaps it is acceptable with the software that makes
it possible for a modern vehicle to function?

My expectations are already quite high (based on my job responsibilities), and
I refuse to lower them for this website (or any other), based on all the PR that
has been feed to us regarding the state of BL, the dedication of the new owner,
the quality of the BL team, and the resources being thrown at BL.

In short, expectations - those set by BL itself - are not being met. Let's
start with making sure that what changes are made are done correctly with as
little interruption as possible.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 13:58
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, TheBrickGuys writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group



Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim

Jim-

Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott
 Author: Cyberclark View Messages Posted By Cyberclark
 Posted: Aug 20, 2014 14:01
 Subject: Re: BL Development Team: Test before rollout!
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Cyberclark (838)

Location:  USA, Florida
Member Since Contact Type Status
Jan 23, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Outfitters
In Suggestions, QCBricks writes:


  Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

That is the funniest thing I have read all day Scott, you actually think the
MOC shop will be open on Friday

But come on you have to admit there were bugs in this last release that could
have easily been avoided with some proper QA and testing.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 14:25
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, Cyberclark writes:
  In Suggestions, QCBricks writes:


  Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

That is the funniest thing I have read all day Scott, you actually think the
MOC shop will be open on Friday

But come on you have to admit there were bugs in this last release that could
have easily been avoided with some proper QA and testing.

I said "Friday", not this Friday.

Here is the thing...this issue might be the one that deserves the ire
of the crowds, but the incessant complaining and criticism over the past few
months about every little thing that BL has or has not done by a small group
of individuals make this issue just blend in with all the others.

Scott
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 14:38
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
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Store: 77's Bricks & Sets
In Suggestions, QCBricks writes:

  
I said "Friday", not this Friday.

Here is the thing...this issue might be the one that deserves the ire
of the crowds, but the incessant complaining and criticism over the past few
months about every little thing that BL has or has not done by a small group
of individuals make this issue just blend in with all the others.

Scott

Scott

The problem seems to be that the original announcement gave hope that what problems
there were would be fixed with the new owners. However as the days go by, more
and more little problems pop up. The only way to get things fixed is to complain
about them. It seems that the new owners do not have a clue. Or, they hire
people that are not as competent as everyone was led to believe. What the members
are complaining about is every fix has a bug. The criticisms seem valid so I
do not understand why anyone would complain about people complaining.
If this were ebay or amazon things would be fixed. Not only that they caned
the one guy who know what was going on and who had been here from BrickLink's
inception. A really dumb move and we are now seeing the results of the dumb
move.
I also do not believe it is incorrect to assume that the site should be working
making it easier for sellers and easier for buyers. This is not happening.
When will it happen?
So hold your judgement about complaining and maybe do not complain about those
that complain.
AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P
 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 17:12
 Subject: Re: BL Development Team: Test before rollout!
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)
 
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 17:23
 Subject: Re: BL Development Team: Test before rollout!
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mnementh (23209)

Location:  USA, Ohio
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Jun 19, 2000 Contact Member Seller
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Store: Sir Troy's Toy Kingdom
In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

What troubled me was that after the issues of the past couple of days, I awoke
to see a chines flag with an empty box of a link next to it (Since my computer
apparently does not have the Chinese characters on it). I initially thought
"Oh great, the site got hacked again!" The link at the time also looked suspect.
It seems to have been changed now.

Here at work it is not much better. It's a Chinese flag with a Chinese writing
by it, that I cannot read and have no idea why it is there in such a prominent
place on the site.

Troy
 Author: BLUSER_424058 View Messages Posted By BLUSER_424058
 Posted: Aug 20, 2014 17:30
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BLUSER_424058 (200)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 18, 2013 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Inventors Brick Shop
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(Cancelled)
 Author: Teup View Messages Posted By Teup
 Posted: Aug 20, 2014 17:41
 Subject: Re: BL Development Team: Test before rollout!
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Teup (6592)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
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Store: BLOKJESKONING
In Suggestions, Inventrious writes:
  In Suggestions, mnementh writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

What troubled me was that after the issues of the past couple of days, I awoke
to see a chines flag with an empty box of a link next to it (Since my computer
apparently does not have the Chinese characters on it). I initially thought
"Oh great, the site got hacked again!" The link at the time also looked suspect.
It seems to have been changed now.

Here at work it is not much better. It's a Chinese flag with a Chinese writing
by it, that I cannot read and have no idea why it is there in such a prominent
place on the site.

Troy

1026 China members, 156904 US members. Why would they pick a Chinese flag? http://www.bricklink.com/memberChart.asp

Because we're on a Chinese website, I guess. Wish there was a better reason
but it's probably it.
 Author: BLUSER_424058 View Messages Posted By BLUSER_424058
 Posted: Aug 20, 2014 22:38
 Subject: (Cancelled)
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BLUSER_424058 (200)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 18, 2013 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Inventors Brick Shop
No Longer Registered
(Cancelled)
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Aug 20, 2014 22:39
 Subject: Re: BL Development Team: Test before rollout!
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starbeanie (10817)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 23, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Starbeanie's Bricks
In Suggestions, Inventrious writes:
  In Suggestions, Teup writes:
  In Suggestions, Inventrious writes:
  In Suggestions, mnementh writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

What troubled me was that after the issues of the past couple of days, I awoke
to see a chines flag with an empty box of a link next to it (Since my computer
apparently does not have the Chinese characters on it). I initially thought
"Oh great, the site got hacked again!" The link at the time also looked suspect.
It seems to have been changed now.

Here at work it is not much better. It's a Chinese flag with a Chinese writing
by it, that I cannot read and have no idea why it is there in such a prominent
place on the site.

Troy

1026 China members, 156904 US members. Why would they pick a Chinese flag? http://www.bricklink.com/memberChart.asp

Because we're on a Chinese website, I guess. Wish there was a better reason
but it's probably it.

Yeah, I guess we are. But i still dont see a reason for that on this site?

The owner is Korean not Chinese.
 Author: BLUSER_424058 View Messages Posted By BLUSER_424058
 Posted: Aug 20, 2014 22:41
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BLUSER_424058 (200)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 18, 2013 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Inventors Brick Shop
No Longer Registered
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 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 17:47
 Subject: Re: BL Development Team: Test before rollout!
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Inventrious writes:
  1026 China members, 156904 US members. Why would they pick a Chinese flag? http://www.bricklink.com/memberChart.asp

Numbers do not have to make sense.

USA
156,907 members
population (wikipedia) 318,594,000
so approximately 0,05% of the population is represented here.


China
1026 members
population 1,350,695,000
so approximately 0,00008% of the population is represented here.


Netherlands
11745 members
population 16,856,620
so approximately 0,07% of the population is represented here.


We win, I propose a Dutch flag


---

All kidding aside, I understand why that flag is there.
 Author: Teup View Messages Posted By Teup
 Posted: Aug 20, 2014 17:51
 Subject: Re: BL Development Team: Test before rollout!
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Teup (6592)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, WoutR writes:
  In Suggestions, Inventrious writes:
  1026 China members, 156904 US members. Why would they pick a Chinese flag? http://www.bricklink.com/memberChart.asp

Numbers do not have to make sense.

USA
156,907 members
population (wikipedia) 318,594,000
so approximately 0,05% of the population is represented here.


China
1026 members
population 1,350,695,000
so approximately 0,00008% of the population is represented here.


Netherlands
11745 members
population 16,856,620
so approximately 0,07% of the population is represented here.


We win, I propose a Dutch flag


---

All kidding aside, I understand why that flag is there.

I think there should be an option to buy frikandellen and kroketten here too,
like you can in most places that the Dutch invade I heard that .nl is one
of the most used website extentions in the world. We're extremely overrepresented
online.. nerd country..
 Author: BLUSER_424058 View Messages Posted By BLUSER_424058
 Posted: Aug 20, 2014 22:38
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BLUSER_424058 (200)

Location:  USA, New Jersey
Member Since Contact Type Status
Sep 18, 2013 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Inventors Brick Shop
No Longer Registered
(Cancelled)
 Author: Teup View Messages Posted By Teup
 Posted: Aug 20, 2014 17:39
 Subject: Re: BL Development Team: Test before rollout!
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Teup (6592)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, mnementh writes:
   It's a Chinese flag with a Chinese writing
by it, that I cannot read and have no idea why it is there in such a prominent
place on the site.

Troy

That's what I was wondering too. There are many countries that have more
members than China. If Bricklink would be professional and still be in touch
with its community, we would get multiple translations or an option to help contribute
to translations. I am pretty sure a language such as German deserves a translation.

But apparently we're on SoHo Bricks' bandwagon and we have absolutely
no clue where it's going..

The only Dutch sentence in Bricklink (the description of the Dutch forum) is
completely ungrammatical and while they've been promising me to solve it
for quite some time now, the site is suddenly entirely translated into Chinese...
the way some things here are difficult to change while other changes can happen
instantly is quite.. counter intuitive to me
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Aug 20, 2014 17:43
 Subject: Re: BL Development Team: Test before rollout!
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

I think it would be good to have little flags for every other language BrickLink
has been translated into. As for why the Chinese flag is there (to the exclusion
of all others), my guess would be that the new owners intend to more aggressively
promote BL in the Chinese market.

Thor
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 17:47
 Subject: Re: BL Development Team: Test before rollout!
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, fosterbengoshi writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

I think it would be good to have little flags for every other language BrickLink
has been translated into. As for why the Chinese flag is there (to the exclusion
of all others), my guess would be that the new owners intend to more aggressively
promote BL in the Chinese market.

Thor

Yes, it would be nice to include the Dutch, French, German, Polish and Spanish
speaking countries, and others that have been members of this site for years
along with the Chinese symbol.

Pam
 Author: Teup View Messages Posted By Teup
 Posted: Aug 20, 2014 17:48
 Subject: Re: BL Development Team: Test before rollout!
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Teup (6592)

Location:  Netherlands, Utrecht
Member Since Contact Type Status
May 6, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOKJESKONING
In Suggestions, fosterbengoshi writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

I think it would be good to have little flags for every other language BrickLink
has been translated into. As for why the Chinese flag is there (to the exclusion
of all others), my guess would be that the new owners intend to more aggressively
promote BL in the Chinese market.

Thor

I wonder what the use is though, when hardly any sellers understand a Chinese
language? I sure hope it doesn't lead to Chinese people addressing me in
their language. I mean, that's probably what I would do.. if a website is
in Dutch and I buy something there, I'd expect to communicate in that language
too. If you're not proficient in English to the point that you need the website
to be entirely translated, I wonder if it's a good idea to buy and sell on
Bricklink at all.
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 17:48
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, fosterbengoshi writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

I think it would be good to have little flags for every other language BrickLink
has been translated into. As for why the Chinese flag is there (to the exclusion
of all others), my guess would be that the new owners intend to more aggressively
promote BL in the Chinese market.

Thor

Have you any idea of the problems that would cause? There are countless knock-offs
and even sets with the same pictures and they look like real Lego sets. And
they could then mold any part they wanted to with labor at 50 cents a day. If
chroming is a problem that is already here, they could chrome people if they
wanted to.
Be afraid, be very afraid.

John P

John P
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Aug 20, 2014 18:03
 Subject: Re: BL Development Team: Test before rollout!
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, legoman77 writes:
  In Suggestions, fosterbengoshi writes:
  In Suggestions, WoutR writes:
  In Suggestions, legoman77 writes:
  AND GET THAT DARN COMMUNIST FLAG OFF MY SCREEN.
John P

I do not mind that flag.
I do mind that it is the ONLY flag.

I would expect to see a UK/USA/hybrid flag next to it for the English language
version of the website. (And a flag for any other language that is added.)

I think it would be good to have little flags for every other language BrickLink
has been translated into. As for why the Chinese flag is there (to the exclusion
of all others), my guess would be that the new owners intend to more aggressively
promote BL in the Chinese market.

Thor

Have you any idea of the problems that would cause? There are countless knock-offs
and even sets with the same pictures and they look like real Lego sets. And
they could then mold any part they wanted to with labor at 50 cents a day. If
chroming is a problem that is already here, they could chrome people if they
wanted to.
Be afraid, be very afraid.

John P

I am well aware of the risks and pitfalls that may occur if the Chinese presence
here is greatly expanded. Having helped dozens of companies set up shop in China,
I know the realities involved. It may be good for Chinese members and the owners.
And it will also present opportunities for many US and European sellers here.
But, as you say, there will be risks and costs involved. However, we are in no
position to say anything about it. If the owner plans to open BL more to the
Chinese market, that is his choice and we will just have to deal with it - warts
and all.

Thor
 Author: aftepes View Messages Posted By aftepes
 Posted: Aug 20, 2014 14:40
 Subject: Re: BL Development Team: Test before rollout!
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aftepes (597)

Location:  USA, Maryland
Member Since Contact Type Status
Nov 20, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sellin the Leftovers
In Suggestions, QCBricks writes:
  In Suggestions, Cyberclark writes:
  In Suggestions, QCBricks writes:


  Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

That is the funniest thing I have read all day Scott, you actually think the
MOC shop will be open on Friday

But come on you have to admit there were bugs in this last release that could
have easily been avoided with some proper QA and testing.

I said "Friday", not this Friday.

Here is the thing...this issue might be the one that deserves the ire
of the crowds, but the incessant complaining and criticism over the past few
months about every little thing that BL has or has not done by a small group
of individuals make this issue just blend in with all the others.

Scott

The issues that I have seen are all systemic in nature. One or two issues are
slip ups. We all have them. Implement some process improvement and move on.

But what I'm seeing now are indicative of projects that fail:
-Poor testing and QA. Poor communication.
-Constant shifting of (SELF-IMPOSED) deadlines.
-Split development teams.
-Suspect prioritization of requirement implementation.
-Constant changing of personnel.

Software development is not some mystical art that this community doesn't
understand. A fair number of us are in this field and can see issues all over
the place.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 14:52
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, aftepes writes:
  In Suggestions, QCBricks writes:
  In Suggestions, Cyberclark writes:
  In Suggestions, QCBricks writes:


  Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

That is the funniest thing I have read all day Scott, you actually think the
MOC shop will be open on Friday

But come on you have to admit there were bugs in this last release that could
have easily been avoided with some proper QA and testing.

I said "Friday", not this Friday.

Here is the thing...this issue might be the one that deserves the ire
of the crowds, but the incessant complaining and criticism over the past few
months about every little thing that BL has or has not done by a small group
of individuals make this issue just blend in with all the others.

Scott

The issues that I have seen are all systemic in nature. One or two issues are
slip ups. We all have them. Implement some process improvement and move on.

But what I'm seeing now are indicative of projects that fail:
-Poor testing and QA. Poor communication.
-Constant shifting of (SELF-IMPOSED) deadlines.
-Split development teams.
-Suspect prioritization of requirement implementation.
-Constant changing of personnel.

Software development is not some mystical art that this community doesn't
understand. A fair number of us are in this field and can see issues all over
the place.

That may be, but no business is under an obligation to change what they are doing
based on who their customers are. McDonald's may have a ton of customers
that are cardiologists who tell them that Big Macs give people heart disease
and that doesn't mean they stop selling them.

That said, a small percentage of programmers have posted with specific
ideas about this issue and that is a far cry from many in the crowd that have
complained about every little thing that BL has done (or not done).

The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

Scott
 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 14:56
 Subject: Re: BL Development Team: Test before rollout!
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:03
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
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Store: Queen Creek Bricks
In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?

Leave BL if it is so terrible?

At this point do you feel that they are somehow going to listen to your complaints?

Several of you that have now posted here are the same few that post to every
single one of these threads about how terrible BL is. (I think that the gang
is all here now...I only see one or two missing) That is a bit of a shame because
this thread does have some legitimate content that should have been passed on
to BL via the Help Desk.

It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 15:15
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P
 Author: Cyberclark View Messages Posted By Cyberclark
 Posted: Aug 20, 2014 15:27
 Subject: Re: BL Development Team: Test before rollout!
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Cyberclark (838)

Location:  USA, Florida
Member Since Contact Type Status
Jan 23, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Outfitters
  
  In Suggestions, legoman77 writes:
Also find a solution to get that COMMUNIST FLAG OFF MY SCREEN.

I found a solution John. If you are using Firefox, install an addon called AdBlock
plus. Once the addon is installed load bricklink.com. Go to the flag and right
click on it. A popup menu will appear and there will be an option AdBlock Plus:
Block Image. Click on that and it will give you some options to setup the filter
like just blocking on the current page or I set to block that image CN.gif
from any page on the Bricklink domain. reload the page and voila it should look
like the attached image. Enjoy The only downside to this solution is if
that flag (CN.gif) is used elsewhere like in the order screen or something, then
that image will be blocked there as well.

As you can see in the image in my google search bar I am researching how to write
a Greasemonkey script that will block the image so that you don't have to
use AdBlock Plus. But I am by no means a javascript coder so not sure if I will
be able to accomplish the task. If there are any Greasemonkey coders in our
midst, it shouldn't be too hard to whip up a userscript that will block that
image and maybe even the link
 Author: Cyberclark View Messages Posted By Cyberclark
 Posted: Aug 20, 2014 15:28
 Subject: Re: BL Development Team: Test before rollout!
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Cyberclark (838)

Location:  USA, Florida
Member Since Contact Type Status
Jan 23, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Outfitters
Opps his post before I attached the image. My apologies. Here is what the screen
looks like after blocking the image



In Suggestions, Cyberclark writes:
  
  
  In Suggestions, legoman77 writes:
Also find a solution to get that COMMUNIST FLAG OFF MY SCREEN.

I found a solution John. If you are using Firefox, install an addon called AdBlock
plus. Once the addon is installed load bricklink.com. Go to the flag and right
click on it. A popup menu will appear and there will be an option AdBlock Plus:
Block Image. Click on that and it will give you some options to setup the filter
like just blocking on the current page or I set to block that image CN.gif
from any page on the Bricklink domain. reload the page and voila it should look
like the attached image. Enjoy The only downside to this solution is if
that flag (CN.gif) is used elsewhere like in the order screen or something, then
that image will be blocked there as well.

As you can see in the image in my google search bar I am researching how to write
a Greasemonkey script that will block the image so that you don't have to
use AdBlock Plus. But I am by no means a javascript coder so not sure if I will
be able to accomplish the task. If there are any Greasemonkey coders in our
midst, it shouldn't be too hard to whip up a userscript that will block that
image and maybe even the link
 
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 15:40
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, Cyberclark writes:
  Opps his post before I attached the image. My apologies. Here is what the screen
looks like after blocking the image

Thanks that is cool.

I am not really that upset. Hell, most of what I buy is made in China. I do
not even think my toilette paper is made in the US. But my two American flags
on my house are made in the US and I had to look far and wide to find those.
My cat flag is made in China though. If things keep going the way they are,
we all will need to learn to speak Chinese.

http://www.youtube.com/watch?v=lZD4ezDbbu4

John P
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 16:14
 Subject: Re: BL Development Team: Test before rollout!
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mnementh (23209)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Sir Troy's Toy Kingdom
In Suggestions, legoman77 writes:
  In Suggestions, Cyberclark writes:
  Opps his post before I attached the image. My apologies. Here is what the screen
looks like after blocking the image

Thanks that is cool.

I am not really that upset. Hell, most of what I buy is made in China. I do
not even think my toilette paper is made in the US. But my two American flags
on my house are made in the US and I had to look far and wide to find those.
My cat flag is made in China though. If things keep going the way they are,
we all will need to learn to speak Chinese.

http://www.youtube.com/watch?v=lZD4ezDbbu4

John P

Here you go John:

http://plamenppetkov.files.wordpress.com/2012/05/china_flag_af_fl.jpg

Chinese flag made in the US
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 16:15
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 47 times
 Topic: Suggestions
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, mnementh writes:
  In Suggestions, legoman77 writes:
  In Suggestions, Cyberclark writes:
  Opps his post before I attached the image. My apologies. Here is what the screen
looks like after blocking the image

Thanks that is cool.

I am not really that upset. Hell, most of what I buy is made in China. I do
not even think my toilette paper is made in the US. But my two American flags
on my house are made in the US and I had to look far and wide to find those.
My cat flag is made in China though. If things keep going the way they are,
we all will need to learn to speak Chinese.

http://www.youtube.com/watch?v=lZD4ezDbbu4

John P

Here you go John:

http://plamenppetkov.files.wordpress.com/2012/05/china_flag_af_fl.jpg

Chinese flag made in the US

That must come from a Chinese Walmart.
John P
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 15:28
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 60 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, legoman77 writes:
  In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P

Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 15:42
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 61 times
 Topic: Suggestions
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P

Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

The last time BrickLink was hacked they looked at the id and pass words and went
into paypal and could get into user accounts that used the same passwords. That
is scarey.
John P
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 15:47
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 57 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, legoman77 writes:
  In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P

Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

The last time BrickLink was hacked they looked at the id and pass words and went
into paypal and could get into user accounts that used the same passwords. That
is scarey.
John P

John, I honestly don't think that anything actually happened with anyone's
Paypal account. My BL account was one of the hacked accounts and there wasn't
any log in history related to BL on my Paypal account.

That being said, in this day and age with everything that's been in the media
about Target, etc., if anyone has the same ID and password for any account that's
just dumb.

Pam
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 16:04
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 51 times
 Topic: Suggestions
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P

Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

The last time BrickLink was hacked they looked at the id and pass words and went
into paypal and could get into user accounts that used the same passwords. That
is scarey.
John P

John, I honestly don't think that anything actually happened with anyone's
Paypal account. My BL account was one of the hacked accounts and there wasn't
any log in history related to BL on my Paypal account.

That being said, in this day and age with everything that's been in the media
about Target, etc., if anyone has the same ID and password for any account that's
just dumb.

Pam

The hacker admitted it on the forum and said that he just went into the paypal
accounts that had the same passwords and just looked around.
Thank goodness he was a nice hacker, will the next one be so nice?
John P
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 16:23
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 56 times
 Topic: Suggestions
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, legoman77 writes:
  In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, picabo writes:
  In Suggestions, legoman77 writes:
  In Suggestions, QCBricks writes:

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott

Scott: How many times are you going to complain about the people complaining?
Do they get more witty when they are made for the 200th time?

What should the users do? How do they get the owners to fix things? If you
have a better way let everyone know and then they can use that way to affect
change. You seem to forget how long this has been going on. What is the solution?
Is it to sit back and suck it up while things get worse? Instead of complaining
about complaining come up with a solution. Also find a solution to get that
COMMUNIST FLAG OFF MY SCREEN. And do not use the mantra "don't come here
if you don't like it." This site is composed of members, or has been. There
was even a community overseer at one time. This is a community that cares about
BrickLink and wants it to continue, to be successful, and to be easy. Other
sites do it, why can that not be done here? I have never one since I started
using eBay has the site been down while I was using it and I just went over 8000
feedbacks on eBay. I have used Amazon for years and never a problem. But BrickLink
that was supposed to be working and fixed puts a Communist Flag on my screen
and that is not fixed. What are these people going to do if the site gets hacked
again? A hacker could erase all inventories, all history and find passwords
to use on PayPal. If the security is commiserate with the workings of BrickLink,
watch out.
John P

Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

The last time BrickLink was hacked they looked at the id and pass words and went
into paypal and could get into user accounts that used the same passwords. That
is scarey.
John P

John, I honestly don't think that anything actually happened with anyone's
Paypal account. My BL account was one of the hacked accounts and there wasn't
any log in history related to BL on my Paypal account.

That being said, in this day and age with everything that's been in the media
about Target, etc., if anyone has the same ID and password for any account that's
just dumb.

Pam

The hacker admitted it on the forum and said that he just went into the paypal
accounts that had the same passwords and just looked around.
Thank goodness he was a nice hacker, will the next one be so nice?
John P

Yes, _____ was so nice. I'll remember to put him on my next party invitation
list.

Pam
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 16:31
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 71 times
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mnementh (23209)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Sir Troy's Toy Kingdom
In Suggestions, picabo writes:

  Yes, _____ was so nice. I'll remember to put him on my next party invitation
list.

Pam

While I do not condone his actions, they did spark action on securing the site,
which may not have happened otherwise.

And I think the point John was trying to make was, imagine how much worse it
could have been had they been more malicious. Do you have a recent backup of
your inventory? Imagine logging in tomorrow and your inventory being gone.
Or that all your prices were half of what they were today? Or even more subtle
changes, like random quantity adjustments.

But lets not forget, his actions were not entirely benign. There were changes
made to the catalog and other issues.

Troy
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 16:39
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 55 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, mnementh writes:
  In Suggestions, picabo writes:

  Yes, _____ was so nice. I'll remember to put him on my next party invitation
list.

Pam

While I do not condone his actions, they did spark action on securing the site,
which may not have happened otherwise.

And I think the point John was trying to make was, imagine how much worse it
could have been had they been more malicious. Do you have a recent backup of
your inventory? Imagine logging in tomorrow and your inventory being gone.
Or that all your prices were half of what they were today? Or even more subtle
changes, like random quantity adjustments.

But lets not forget, his actions were not entirely benign. There were changes
made to the catalog and other issues.

Troy

I'll agree on that.

But it was difficult getting email from BL members asking me what was wrong with
me and why was I doing this since he was posting as me. Little did they know
that when I figured out how to cut and paste I felt like a champion. Hack a site.
Huh?

And the forum was ablaze with comments to the then current owners instead of
directing their anger to the hacker. Without Eric straightening everything out
with me I would probably have never come back.

Pam
 Author: Rolf View Messages Posted By Rolf
 Posted: Aug 20, 2014 23:59
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 54 times
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Rolf (339)

Location:  USA, Washington
Member Since Contact Type Status Collage
Apr 16, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Small Shop Up North
In Suggestions, legoman77 writes:
  The last time BrickLink was hacked they looked at the id and pass words and went
into paypal and could get into user accounts that used the same passwords. That
is scarey.
John P


Yeah this is why I use long, ugly, and unique passwords for each and each site.

Like say E#x3(+hf,RHoodd Uaz'pViPoJr#vBe so on. Gonna love password generator.
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 16:03
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 53 times
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legoman77 (3628)

Location:  USA, Texas
Member Since Contact Type Status Collage
Jan 22, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: 77's Bricks & Sets
In Suggestions, picabo writes:

  
Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

http://www.youtube.com/watch?v=SbgtHaoMPn8

John P
 
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 16:21
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 46 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, legoman77 writes:
  In Suggestions, picabo writes:

  
Just to be clear and not cause a panic for those unaware, Paypal is separate
from BL and there isn't anything related to Paypal stored within BL.

Pam

http://www.youtube.com/watch?v=SbgtHaoMPn8

John P

+1
 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 15:19
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 49 times
 Topic: Suggestions
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, QCBricks writes:
  Leave BL if it is so terrible?

It is not terrible, but there is much room for improvement. Mainly in communication
and how changes are implemented. I do not want to leave, I do not want to move
to another site, I just want this place to work. Large parts do work excellent,
and the rest should work also.

  At this point do you feel that they are somehow going to listen to your complaints?

They might listen some day. Maybe today.
I really believe that many people complain because they care about BrickLink.

  Several of you that have now posted here are the same few that post to every
single one of these threads about how terrible BL is. (I think that the gang
is all here now...I only see one or two missing) That is a bit of a shame because
this thread does have some legitimate content that should have been passed on
to BL via the Help Desk.

I've tried the Help Desk. Got some responses, did exchange some e-mails with
developers and some problems were fixed. Other tickets are closed without solution
or communication.
And now when a ticket is not solved in 30 days, it is closed after 30 days automatically.

  It should have become clear to you by now that you aren't going to get what
you want from BL, so why still remain here making the same complaints and "world
class" jabs over and over? Do they get more witty when they are made for the
200th time?

Scott
 Author: StarBrick View Messages Posted By StarBrick
 Posted: Aug 20, 2014 15:33
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 43 times
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StarBrick (7057)

Location:  Netherlands, Gelderland
Member Since Contact Type Status
Oct 18, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: StarBrick's BrickShop
Scott,

You just joined the gang
When's the first meeting at the clubhouse?

Cheers

StarBrick
 Author: aftepes View Messages Posted By aftepes
 Posted: Aug 20, 2014 15:05
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 50 times
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aftepes (597)

Location:  USA, Maryland
Member Since Contact Type Status
Nov 20, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sellin the Leftovers
In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?

There are four options:

1) Migrate the stores to Amazon/eBay and utilize their interfaces to move your
product

2) Migrate the stores to Brick Owl which attempts to implement a similar model
as compared to BrickLink

3) Develop your own version of this type of marketplace meeting the unique needs
of the LEGO community

4) Do nothing
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:09
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 51 times
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, aftepes writes:
  In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?

There are four options:

1) Migrate the stores to Amazon/eBay and utilize their interfaces to move your
product

2) Migrate the stores to Brick Owl which attempts to implement a similar model
as compared to BrickLink

3) Develop your own version of this type of marketplace meeting the unique needs
of the LEGO community

4) Do nothing

5.) Stay right here and deal with the ancient technology
 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 15:21
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 49 times
 Topic: Suggestions
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
Buying Privileges - OK
In Suggestions, QCBricks writes:
  In Suggestions, aftepes writes:
  In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?

There are four options:

1) Migrate the stores to Amazon/eBay and utilize their interfaces to move your
product

2) Migrate the stores to Brick Owl which attempts to implement a similar model
as compared to BrickLink

3) Develop your own version of this type of marketplace meeting the unique needs
of the LEGO community

4) Do nothing

5.) Stay right here and deal with the ancient technology

Exactly. And part of the coping strategy here is to try to let them know what
we think.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:32
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
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In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  In Suggestions, aftepes writes:
  In Suggestions, WoutR writes:
  In Suggestions, QCBricks writes:
  The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

What other option is there?

There are four options:

1) Migrate the stores to Amazon/eBay and utilize their interfaces to move your
product

2) Migrate the stores to Brick Owl which attempts to implement a similar model
as compared to BrickLink

3) Develop your own version of this type of marketplace meeting the unique needs
of the LEGO community

4) Do nothing

5.) Stay right here and deal with the ancient technology

Exactly. And part of the coping strategy here is to try to let them know what
we think.

You haven't done that by now?

What does the 100th message saying the same thing accomplish?

Scott
 Author: aftepes View Messages Posted By aftepes
 Posted: Aug 20, 2014 17:02
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aftepes (597)

Location:  USA, Maryland
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In Suggestions, QCBricks writes:
  You haven't done that by now?

What does the 100th message saying the same thing accomplish?

Scott

It says that my frustration is building, but I haven't reached the breaking
point that I actually act on a viable option. It says that you still haven't
addressed my concerns. It says a lot actually. It might also say that while I'm
looking elsewhere, I still want this to succeed.
 Author: me00rjb View Messages Posted By me00rjb
 Posted: Aug 20, 2014 15:12
 Subject: Re: BL Development Team: Test before rollout!
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me00rjb (3377)

Location:  United Kingdom, England
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In Suggestions, QCBricks writes:
  
That said, a small percentage of programmers have posted with specific
ideas about this issue and that is a far cry from many in the crowd that have
complained about every little thing that BL has done (or not done).

The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

Scott

Maybe those that complain manage to put into words others are thinking? The
numbers that post may be small, but I agree with what's being said, and believe
it needs to be said. I can add to the noise if that is what's needed for
people to realise it's not necessarily a minority who are frustrated by what's
going on.

Richard.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:36
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QCBricks (13606)

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In Suggestions, me00rjb writes:
  In Suggestions, QCBricks writes:
  
That said, a small percentage of programmers have posted with specific
ideas about this issue and that is a far cry from many in the crowd that have
complained about every little thing that BL has done (or not done).

The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

Scott

Maybe those that complain manage to put into words others are thinking? The
numbers that post may be small, but I agree with what's being said, and believe
it needs to be said. I can add to the noise if that is what's needed for
people to realise it's not necessarily a minority who are frustrated by what's
going on.

Richard.

All true, but coming into thread after thread saying the same things over and
over accomplishes nothing.

What has it accomplished so far? BL has attempted to make changes and the vocal
few just complain about those changes!

Are you alleging that the vocal few represent more than 50% of BL users? I find
that hard to believe.

Scott
 Author: Cyberclark View Messages Posted By Cyberclark
 Posted: Aug 20, 2014 15:47
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Cyberclark (838)

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In Suggestions, QCBricks writes:

  Are you alleging that the vocal few represent more than 50% of BL users? I find
that hard to believe.

Scott

Scott you don't need to have more than 50% of the users to get something
done, apparently you only need to be .03% of the userbase, much like the need
for a Chinese localization

I think threads like this just go to prove how valuable the chatroom was. If
we still had chat we could all go in there and post all these rants, get it off
our chest, and keep the forum clean for real issues. Wish I lived closer to
Arizona I would take you out for a beer and hug it out!

-Steve
 
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 16:21
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mnementh (23209)

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In Suggestions, QCBricks writes:

  All true, but coming into thread after thread saying the same things over and
over accomplishes nothing.

How do you know that?

I know many features that BrickLink currently has that took YEARS or arguing
in the forums to get implemented.

Think Multiple Currencies.

Think Fixed exchange rates.

Heck, even inventories took a while to get implemented.

Perhaps we complain about things that don't work in the hopes that they will
be fixed.

Eventually.

Troy
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 16:40
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

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In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  All true, but coming into thread after thread saying the same things over and
over accomplishes nothing.

How do you know that?

I know many features that BrickLink currently has that took YEARS or arguing
in the forums to get implemented.

Think Multiple Currencies.

Think Fixed exchange rates.

Heck, even inventories took a while to get implemented.

Perhaps we complain about things that don't work in the hopes that they will
be fixed.

Eventually.

Troy

True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever. I have never said that there should be no discussion. My
issue with the handful of people that clearly have an agenda.

Something like the currency issue was a real, easily understood issue. The whole
"the MOC shop team can just work on the main site" argument is just conjecture.
(as an example)

As I have said, it is not just the major issues, it is every single little issue
that gets turned into "OMG!!!11!!!1!1 BL is on the decline" from the same
handful of users. That is not the same thing as constructive discussion that
happened on some of the issues you mention.

Scott
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 16:50
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legoman77 (3628)

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In Suggestions, QCBricks writes:

  
True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever.
Scott

John P
 
 Author: aftepes View Messages Posted By aftepes
 Posted: Aug 20, 2014 17:05
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aftepes (597)

Location:  USA, Maryland
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In Suggestions, QCBricks writes:
  True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever. I have never said that there should be no discussion. My
issue with the handful of people that clearly have an agenda.

Something like the currency issue was a real, easily understood issue. The whole
"the MOC shop team can just work on the main site" argument is just conjecture.
(as an example)

As I have said, it is not just the major issues, it is every single little issue
that gets turned into "OMG!!!11!!!1!1 BL is on the decline" from the same
handful of users. That is not the same thing as constructive discussion that
happened on some of the issues you mention.

Scott

I'd love to see this list of individuals who have the agenda and your opinion
on what their agenda consists of.
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 20, 2014 17:34
 Subject: Re: BL Development Team: Test before rollout!
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bb138026 (2363)

Location:  Canada, Quebec
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In Suggestions, aftepes writes:
  In Suggestions, QCBricks writes:
  True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever. I have never said that there should be no discussion. My
issue with the handful of people that clearly have an agenda.

I'd love to see this list of individuals who have the agenda and your opinion
on what their agenda consists of.

That would be someone like me, as I openly stated that I wish more of my favorite
stores would also sell on BO (I like easily maximizing value for shipping with
no unexpected fees appearing out of nowhere after placing a "legally binding"
order, the usable search, and so on).

BrickLink could fix their archaic platform, or more sellers could extend their
operations to BrickOwl, any of the two (or both) would be great. But yes, I have
an "agenda", which is to buy LEGO parts on a functional web-based platform. Scary
stuff.
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 17:18
 Subject: Re: BL Development Team: Test before rollout!
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mnementh (23209)

Location:  USA, Ohio
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In Suggestions, QCBricks writes:

  True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever. I have never said that there should be no discussion. My
issue with the handful of people that clearly have an agenda.


BrickOwl does do some things better than BrickLink, and I do not think that mentioning
that should be off limits. I do like their wanted list features better. They
can import from various file types. And you can match it up to multiple stores
at once until you find everything BEFORE you place any orders.

I could not figure out how to easily adjust the quantities there though, for
importing something from LEGO digital designer that I needed 12 copies of. And
importing it 12 times didn't work either, as it did not combine lots. So
it is far from perfect.

But to do it on BL I had to spend HOURS manually adding 142 items to my wanted
list. And then several more hours manually placing 13 different orders. And
during the process I had to manually move the items I just ordered to a different
wanted list to keep them from showing up.

So BL is far from perfect here as well. To those that say "BL is just fine because
my sales keep going up!", I will say "Imagine how much MORE they would go up
if improveemnts, such as to the wanted list, were being implemented!"


  As I have said, it is not just the major issues, it is every single little issue
that gets turned into "OMG!!!11!!!1!1 BL is on the decline" from the same
handful of users. That is not the same thing as constructive discussion that
happened on some of the issues you mention.

It can get annoying, but people do need to vent their frustration too. I don't
think it is necessary to question their motivation in doing so.

And the discussion of the items I mentioned was often far from civil. Especially
the exchange rates discussions! Those often got quite heated.

Troy
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 17:39
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QCBricks (13606)

Location:  USA, Arizona
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Store: Queen Creek Bricks
In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  True, but that is different than steering 90% of the threads into "Well BO does
it..." or whatever. I have never said that there should be no discussion. My
issue with the handful of people that clearly have an agenda.


BrickOwl does do some things better than BrickLink, and I do not think that mentioning
that should be off limits. I do like their wanted list features better. They
can import from various file types. And you can match it up to multiple stores
at once until you find everything BEFORE you place any orders.

I could not figure out how to easily adjust the quantities there though, for
importing something from LEGO digital designer that I needed 12 copies of. And
importing it 12 times didn't work either, as it did not combine lots. So
it is far from perfect.

But to do it on BL I had to spend HOURS manually adding 142 items to my wanted
list. And then several more hours manually placing 13 different orders. And
during the process I had to manually move the items I just ordered to a different
wanted list to keep them from showing up.

So BL is far from perfect here as well. To those that say "BL is just fine because
my sales keep going up!", I will say "Imagine how much MORE they would go up
if improveemnts, such as to the wanted list, were being implemented!"


  As I have said, it is not just the major issues, it is every single little issue
that gets turned into "OMG!!!11!!!1!1 BL is on the decline" from the same
handful of users. That is not the same thing as constructive discussion that
happened on some of the issues you mention.

It can get annoying, but people do need to vent their frustration too. I don't
think it is necessary to question their motivation in doing so.

And the discussion of the items I mentioned was often far from civil. Especially
the exchange rates discussions! Those often got quite heated.

Troy

All great points Troy. I know that you and I often are in pretty close agreement
on these things.

...and now we are getting vaguely threatening private messages from the one and
only mikeymase.

I think I am done here.

Best of luck everyone.

Scott
 Author: me00rjb View Messages Posted By me00rjb
 Posted: Aug 20, 2014 18:38
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me00rjb (3377)

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In Suggestions, QCBricks writes:
  In Suggestions, me00rjb writes:
  In Suggestions, QCBricks writes:
  
That said, a small percentage of programmers have posted with specific
ideas about this issue and that is a far cry from many in the crowd that have
complained about every little thing that BL has done (or not done).

The problems may be systemic, but the incessant complaining by a vocal minority
on a forum will not be what changes that.

Scott

Maybe those that complain manage to put into words others are thinking? The
numbers that post may be small, but I agree with what's being said, and believe
it needs to be said. I can add to the noise if that is what's needed for
people to realise it's not necessarily a minority who are frustrated by what's
going on.

Richard.

All true, but coming into thread after thread saying the same things over and
over accomplishes nothing.

I think Troy also said the same thing, but I think it does (or at the very least,
used to) accomplish something. We live in hope!

  
What has it accomplished so far? BL has attempted to make changes and the vocal
few just complain about those changes!

Yes changes have been made, but there are clearly basic problems with some of
those changes. I don't see commenting on that as complaining for the sake
of complaining, I see it as necessary. Without feedback, no one will know a
problem exists. I view it more as continuous improvement, or refinement. I
see it as positive. Here you have a diverse user base with a wide range of skills
- I think on the whole people are just trying to help make the site better.
In the past there were months of forum debate over some issues, often heated.
But I think on the whole a balanced point of view was presented, and the changes
that resulted were well thought out, and resulted in big improvements to the
site.

  
Are you alleging that the vocal few represent more than 50% of BL users? I find
that hard to believe.

No, I didn't say that. I have no idea what the majority of users thinks.
I can only speak personally, but I often find that my point of view is expressed
far more eloquently by others than I could hope to achieve, so don't consider
it necessary to wade in every time. Logically, if I feel that way, I am assuming
others do too. Clearly I can't quantify that though. It could be just me!

  
Scott
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 14:13
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mnementh (23209)

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In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

Troy

(For the record, my comments about how the new feedback percentage is calculated
were meant as a suggestion, not a complaint. I am happy it is there even in
its current state)
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 20, 2014 14:28
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bb138026 (2363)

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In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

For QCBricks, perhaps BrickLink is such a modern wonder, so perfect that it is
above any criticism?

Come on!... It seems hard not to criticize BrickLink when they hardly ever perform
any update, and when they try to do so, they screw up the most elementary testing
to implement features no one had asked for (do we really need a prominent Chinese
translation for the 0.3% of BrickLink users from China?).

At least the feedback percentage is mostly right, though it would be preferable
to give more weight to recent orders.
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 14:46
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QCBricks (13606)

Location:  USA, Arizona
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In Suggestions, Stragus writes:
  In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

For QCBricks, perhaps BrickLink is such a modern wonder, so perfect that it is
above any criticism?

Come on!... It seems hard not to criticize BrickLink when they hardly ever perform
any update, and when they try to do so, they screw up the most elementary testing
to implement features no one had asked for (do we really need a prominent Chinese
translation for the 0.3% of BrickLink users from China?).

At least the feedback percentage is mostly right, though it would be preferable
to give more weight to recent orders.

Yea...that's exactly what it is.

Bricklink is a place for buying and selling Lego and it works magnificently at
that. I could care less if they translate it into whatever language. We have
seen nothing but a steady increase in our sales and in the amount we make on
Bricklink. Whatever they are doing, they should keep doing.

Now, for those that are interested in BL being something else other than primarily
a place to buy and sell Lego (a place where every promise is kept, a place that
is the world's greatest catalog site, a place where the "English Only" rule
is militantly applied, a place where feedback percentage is statistically significant
to 8 decimal places using the world's most recursive algorithm, etc...),
I am sure they can find a ton of things to complain about and I am sure they
will. As I have said before, it is abundantly clear to most that read the forum
that there are about 20 users here that will complain about practically anything
BL does. We know who you are at this point.

We, along with many others will still be here growing our stores and doing right
by our customers in spite of the ceaseless complaining.

Scott
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Aug 20, 2014 17:49
 Subject: Re: BL Development Team: Test before rollout!
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ToriHada (8887)

Location:  USA, North Carolina
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In Suggestions, QCBricks writes:
  In Suggestions, Stragus writes:
  In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

For QCBricks, perhaps BrickLink is such a modern wonder, so perfect that it is
above any criticism?

Come on!... It seems hard not to criticize BrickLink when they hardly ever perform
any update, and when they try to do so, they screw up the most elementary testing
to implement features no one had asked for (do we really need a prominent Chinese
translation for the 0.3% of BrickLink users from China?).

At least the feedback percentage is mostly right, though it would be preferable
to give more weight to recent orders.

Yea...that's exactly what it is.

Bricklink is a place for buying and selling Lego and it works magnificently at
that. I could care less if they translate it into whatever language. We have
seen nothing but a steady increase in our sales and in the amount we make on
Bricklink. Whatever they are doing, they should keep doing.

Now, for those that are interested in BL being something else other than primarily
a place to buy and sell Lego (a place where every promise is kept, a place that
is the world's greatest catalog site, a place where the "English Only" rule
is militantly applied, a place where feedback percentage is statistically significant
to 8 decimal places using the world's most recursive algorithm, etc...),
I am sure they can find a ton of things to complain about and I am sure they
will. As I have said before, it is abundantly clear to most that read the forum
that there are about 20 users here that will complain about practically anything
BL does. We know who you are at this point.

We, along with many others will still be here growing our stores and doing right
by our customers in spite of the ceaseless complaining.

Scott

Keep up the good fight Scott! I don't agree with everything you say, but
I do agree with some of it. In a nutshell, I don't have any major problem
with the complaining itself; only with the way some of those complaints are made.
Particularly the doomsayers who predict the end of BrickLink. BL may have more
competition nowadays, but BL is still far ahead and will always remain the premier
site for buying and selling LEGO.

Thor
 Author: legoman77 View Messages Posted By legoman77
 Posted: Aug 20, 2014 18:15
 Subject: Re: BL Development Team: Test before rollout!
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legoman77 (3628)

Location:  USA, Texas
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Store: 77's Bricks & Sets
In Suggestions, fosterbengoshi writes:
  In Suggestions, QCBricks writes:
  In Suggestions, Stragus writes:
  In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

For QCBricks, perhaps BrickLink is such a modern wonder, so perfect that it is
above any criticism?

Come on!... It seems hard not to criticize BrickLink when they hardly ever perform
any update, and when they try to do so, they screw up the most elementary testing
to implement features no one had asked for (do we really need a prominent Chinese
translation for the 0.3% of BrickLink users from China?).

At least the feedback percentage is mostly right, though it would be preferable
to give more weight to recent orders.

Yea...that's exactly what it is.

Bricklink is a place for buying and selling Lego and it works magnificently at
that. I could care less if they translate it into whatever language. We have
seen nothing but a steady increase in our sales and in the amount we make on
Bricklink. Whatever they are doing, they should keep doing.

Now, for those that are interested in BL being something else other than primarily
a place to buy and sell Lego (a place where every promise is kept, a place that
is the world's greatest catalog site, a place where the "English Only" rule
is militantly applied, a place where feedback percentage is statistically significant
to 8 decimal places using the world's most recursive algorithm, etc...),
I am sure they can find a ton of things to complain about and I am sure they
will. As I have said before, it is abundantly clear to most that read the forum
that there are about 20 users here that will complain about practically anything
BL does. We know who you are at this point.

We, along with many others will still be here growing our stores and doing right
by our customers in spite of the ceaseless complaining.

Scott

Keep up the good fight Scott! I don't agree with everything you say, but
I do agree with some of it. In a nutshell, I don't have any major problem
with the complaining itself; only with the way some of those complaints are made.
Particularly the doomsayers who predict the end of BrickLink. BL may have more
competition nowadays, but BL is still far ahead and will always remain the premier
site for buying and selling LEGO.

Thor

I think that the complainers are the ones that can save bricklink. I do not
see BL going away but it might not be as strong as it is or once was. The vocal
people here, the complainers, have a vested interest in this site. It was once
a community and that is a hard feeling to let go. The members made this site
with the guidance of Dan and the eBay model. The complaining is to preserve
this site and to make it user friendly.

In reality, and I lived for two years in Seoul Korea and I lived on the economy,
I think that I know a little about how Koreans think. I taught English at night
and knew hundreds of Koreans along with two Korean Captains I worked closely
with and the Korean-American Friendship group. When a Korean, and many other
nationalities including Americans, own something, it is theirs to do with as
they please. I saw a stubbornness in the people that I knew there that would
let them drive down the road to doom if they just did not look.
Do not take me wrong, I am not pigeon-holing Koreans. I love the culture. In
Korean business, it is the owner that is king, not the customer. And here the
sellers are the customers. It does cause me a bit of concern. There are many
BrickLink wannabes and BrickLink must be careful and not dismiss their attempts
to climb to the top.

John P
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 14:31
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
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Store: Queen Creek Bricks
In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

I think that this is an unfair characterization of what happened.

Sure, complaining about the appearance of the changes made can seem petty.

But complaining about an update that was so poorly tested that it made it impossible
for some people TO PLACE ORDERS? That seems fair to me.

Troy

(For the record, my comments about how the new feedback percentage is calculated
were meant as a suggestion, not a complaint. I am happy it is there even in
its current state)

I do not recall reading that people could not place orders, only that a few could
not see the tabs. This alone does not stop one from placing an order, just from
potentially seeing the terms. We've not been able to replicate the disappearing
tabs in FF or Chrome. (Can't speak for IE, Safari, Opera, etc...)

As I said in my reply to Steve...this issue may be the one that deserves the
complaints, but there is no way to tell that among the continual complaints from
a vocal few. These all still remain full of conjecture about who is doing what
and who should be doing certain tasks. None of us are there it is futile to
speculate about whether or not people from the MOC Shop Team could be helping
the "Store Tab" Team. Who knows.

Scott
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 20, 2014 14:33
 Subject: Re: BL Development Team: Test before rollout!
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bb138026 (2363)

Location:  Canada, Quebec
Member Since Contact Type Status
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No Longer RegisteredNo Longer Registered
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No Longer Registered
In Suggestions, QCBricks writes:
  I do not recall reading that people could not place orders, only that a few could
not see the tabs. This alone does not stop one from placing an order, just from
potentially seeing the terms. We've not been able to replicate the disappearing
tabs in FF or Chrome. (Can't speak for IE, Safari, Opera, etc...)

For several hours yesterday, no one could place orders: it would throw some garbage
server script error.

Surely that's a significant issue worth complaining about.
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 14:58
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
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Store Closed Store: Lo's Parts & Pieces
In Suggestions, QCBricks writes:
  
As I said in my reply to Steve...this issue may be the one that deserves the
complaints,...


Which 'issue' do you refer to? The issue of my OP was in no way directed
at the items you have enumerated. I was addressing the process, or lack
therof. Perhaps part of the challenge is that there are two different conversations
going on:

1 - Frustration over the process by which Bricklink releases updates (my
original post and point)
2 - Frustration over the changes made by Bricklink (that point you appear
to be addressing)
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:08
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
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Store: Queen Creek Bricks
In Suggestions, lovaquero writes:
  In Suggestions, QCBricks writes:
  
As I said in my reply to Steve...this issue may be the one that deserves the
complaints,...


Which 'issue' do you refer to? The issue of my OP was in no way directed
at the items you have enumerated. I was addressing the process, or lack
therof. Perhaps part of the challenge is that there are two different conversations
going on:

1 - Frustration over the process by which Bricklink releases updates (my
original post and point)
2 - Frustration over the changes made by Bricklink (that point you appear
to be addressing)

Original quote from Steve's (Cyberclark) post:

"But come on you have to admit there were bugs in this last release that could
have easily been avoided with some proper QA and testing."


The QA and testing issue is what I was replying to. I was not speaking about
the full software development process, just the final rollout.

I don't believe that the frustration is a real issue. I think people need
to suck it up and live with it at this point or move on. It is clear that this
is going to be a difficult and frustrating process. Continually complaining
about it will not change that in any way.

Scott
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 15:10
 Subject: Re: BL Development Team: Test before rollout!
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mnementh (23209)

Location:  USA, Ohio
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Store: Sir Troy's Toy Kingdom
In Suggestions, QCBricks writes:

  I do not recall reading that people could not place orders, only that a few could
not see the tabs.

http://www.bricklink.com/message.asp?ID=846670

And I do find is suspect that you don't recall this, as you post on the thread
yourself:

http://www.bricklink.com/message.asp?ID=846711

Just saying. Not being able to place orders, on a site that is made for buying
and selling LEGO, is a significant issue. They may want to test better in the
future to avoid such problems.

Personally, I was able to place 13 orders yesterday afternoon. And I believe
a couple orders DID come in. My concern is that we do not know how many orders
DIDN'T come in because of the glitch. Your orders may be going up steadily,
but COULD they be going up at a greater rate?

Troy
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:34
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
Jan 26, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  I do not recall reading that people could not place orders, only that a few could
not see the tabs.

http://www.bricklink.com/message.asp?ID=846670

And I do find is suspect that you don't recall this, as you post on the thread
yourself:

http://www.bricklink.com/message.asp?ID=846711

Just saying. Not being able to place orders, on a site that is made for buying
and selling LEGO, is a significant issue. They may want to test better in the
future to avoid such problems.

Personally, I was able to place 13 orders yesterday afternoon. And I believe
a couple orders DID come in. My concern is that we do not know how many orders
DIDN'T come in because of the glitch. Your orders may be going up steadily,
but COULD they be going up at a greater rate?

Troy

That was a totally different issue from the tabs issue.

The checkout issue lasted for what appears to be a very specific amount of time
two nights ago (Monday)

The tab issue was related to some changes that were made last night (Tuesday)

Scott
 Author: mnementh View Messages Posted By mnementh
 Posted: Aug 20, 2014 16:06
 Subject: Re: BL Development Team: Test before rollout!
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mnementh (23209)

Location:  USA, Ohio
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Store: Sir Troy's Toy Kingdom
In Suggestions, QCBricks writes:
  In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  I do not recall reading that people could not place orders, only that a few could
not see the tabs.

http://www.bricklink.com/message.asp?ID=846670

And I do find is suspect that you don't recall this, as you post on the thread
yourself:

http://www.bricklink.com/message.asp?ID=846711

Just saying. Not being able to place orders, on a site that is made for buying
and selling LEGO, is a significant issue. They may want to test better in the
future to avoid such problems.

Personally, I was able to place 13 orders yesterday afternoon. And I believe
a couple orders DID come in. My concern is that we do not know how many orders
DIDN'T come in because of the glitch. Your orders may be going up steadily,
but COULD they be going up at a greater rate?

Troy

That was a totally different issue from the tabs issue.

The checkout issue lasted for what appears to be a very specific amount of time
two nights ago (Monday)

The tab issue was related to some changes that were made last night (Tuesday)

Scott

Aren't they both bugs as a result of the same rollout though? Why does it
matter when they were reported? The new features were rolled out on Monday.
The problem with ordering was on Monday. I feel it is safe to say they are
related.

Troy
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 16:18
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
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Store: Queen Creek Bricks
In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:
  In Suggestions, mnementh writes:
  In Suggestions, QCBricks writes:

  I do not recall reading that people could not place orders, only that a few could
not see the tabs.

http://www.bricklink.com/message.asp?ID=846670

And I do find is suspect that you don't recall this, as you post on the thread
yourself:

http://www.bricklink.com/message.asp?ID=846711

Just saying. Not being able to place orders, on a site that is made for buying
and selling LEGO, is a significant issue. They may want to test better in the
future to avoid such problems.

Personally, I was able to place 13 orders yesterday afternoon. And I believe
a couple orders DID come in. My concern is that we do not know how many orders
DIDN'T come in because of the glitch. Your orders may be going up steadily,
but COULD they be going up at a greater rate?

Troy

That was a totally different issue from the tabs issue.

The checkout issue lasted for what appears to be a very specific amount of time
two nights ago (Monday)

The tab issue was related to some changes that were made last night (Tuesday)

Scott

Aren't they both bugs as a result of the same rollout though? Why does it
matter when they were reported? The new features were rolled out on Monday.
The problem with ordering was on Monday. I feel it is safe to say they are
related.

Troy

I did not consider them to be. The Monday issue to be seemed like a regular
old crash of the site.

The other seemed to be a result of the "upgrade" or the maintenance.

The tabs were fine on Monday night after the site came back up. We started to
notice the "half tabs" in FF late last night. (I actually cannot find any posts
about the tabs that were made before the end of the August 20th maintenance late
last night)

Scott
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 14:50
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
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Jim & Scott -

If your replies are designed to parady certain behaviors on the forum, I commend
you. Otherwise you have mischaracterized what I said & suggested.

I have no problem whatsoever with the changes being made to Bricklink. I welcome
a great many of them. I question some, and scratch my head over others, but
overall it is good. It is the delivery and execution that I am addressing.

There is a time and a place when 'complaining' - making a statement that
a situation is unsatisfactory or unacceptable - is valid and acceptable.

Belittling others for voicing a dissatisfaction is no better than the behavior
it attempts to decry.

~Rodney
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 14:58
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
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Store: Queen Creek Bricks
In Suggestions, lovaquero writes:
  Jim & Scott -

If your replies are designed to parady certain behaviors on the forum, I commend
you. Otherwise you have mischaracterized what I said & suggested.

I have no problem whatsoever with the changes being made to Bricklink. I welcome
a great many of them. I question some, and scratch my head over others, but
overall it is good. It is the delivery and execution that I am addressing.

There is a time and a place when 'complaining' - making a statement that
a situation is unsatisfactory or unacceptable - is valid and acceptable.

Belittling others for voicing a dissatisfaction is no better than the behavior
it attempts to decry.

~Rodney

Sadly, the long line of complaints about every little thing BL has done (from
the proposed logo changes on) impacts your timing. If you truly intended to
pass this information on in a serious manner to BL, you would have done that
by going through the Help Desk rather than posting it here to be hijacked by
the "BL is the worst thing ever" crowd.

You aren't new to the forum and I am sure you read it from time to time.
You had to know that your post would do nothing but embolden those in the BL
does everything wrong crowd.

I also don't see that either Jim or I "belittled" anyone. What Jim said
is exactly true. Everyone shouted for change, then they got a change and are
now doing nothing but shouting for the changes to be rolled back.

Be careful what you wish for...

Scott
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 15:13
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
Member Since Contact Type Status
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Store Closed Store: Lo's Parts & Pieces
In Suggestions, QCBricks writes:
  
Sadly, the long line of complaints about every little thing BL has done (from
the proposed logo changes on) impacts your timing. If you truly intended to
pass this information on in a serious manner to BL, you would have done that
by going through the Help Desk rather than posting it here to be hijacked by
the "BL is the worst thing ever" crowd.

You aren't new to the forum and I am sure you read it from time to time.
You had to know that your post would do nothing but embolden those in the BL
does everything wrong crowd.

I also don't see that either Jim or I "belittled" anyone. What Jim said
is exactly true. Everyone shouted for change, then they got a change and are
now doing nothing but shouting for the changes to be rolled back.

Be careful what you wish for...

Scott

Oh, I agree. On all points. I am with you on just about all of it.

And yes, I knew full well what would happen with this thread. Better it be focused
in one place than in every thread (even though I am guilty of that too). Hence,
my original response to Jim. What I wanted to originally post was most
definately what you are advocating against...luckily my wife got to me first...

As far as passing along information, well, I've tried the official route
and received no response at all. Which is OK, if not somewhat frustrating.

Bricklink has their own agenda and reasoning. I can live with that. I struggle
with actions not matching words. Bricklink has an image problem in that arena.

What Jim said is true. He also chose to take my post in a way that it was clearly
not intended. Your comment on logic, while quoting mine and Jim's post comes
across as belittlement in my book. I guess that is just the dangers of a forum.

I must needs grow thicker skin... /shrugs
 Author: QCBricks View Messages Posted By QCBricks
 Posted: Aug 20, 2014 15:39
 Subject: Re: BL Development Team: Test before rollout!
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QCBricks (13606)

Location:  USA, Arizona
Member Since Contact Type Status
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Buying Privileges - OKSelling Privileges - OK
Store: Queen Creek Bricks
In Suggestions, lovaquero writes:
  In Suggestions, QCBricks writes:
  
Sadly, the long line of complaints about every little thing BL has done (from
the proposed logo changes on) impacts your timing. If you truly intended to
pass this information on in a serious manner to BL, you would have done that
by going through the Help Desk rather than posting it here to be hijacked by
the "BL is the worst thing ever" crowd.

You aren't new to the forum and I am sure you read it from time to time.
You had to know that your post would do nothing but embolden those in the BL
does everything wrong crowd.

I also don't see that either Jim or I "belittled" anyone. What Jim said
is exactly true. Everyone shouted for change, then they got a change and are
now doing nothing but shouting for the changes to be rolled back.

Be careful what you wish for...

Scott

Oh, I agree. On all points. I am with you on just about all of it.

And yes, I knew full well what would happen with this thread. Better it be focused
in one place than in every thread (even though I am guilty of that too). Hence,
my original response to Jim. What I wanted to originally post was most
definately what you are advocating against...luckily my wife got to me first...

As far as passing along information, well, I've tried the official route
and received no response at all. Which is OK, if not somewhat frustrating.

Bricklink has their own agenda and reasoning. I can live with that. I struggle
with actions not matching words. Bricklink has an image problem in that arena.

What Jim said is true. He also chose to take my post in a way that it was clearly
not intended. Your comment on logic, while quoting mine and Jim's post comes
across as belittlement in my book. I guess that is just the dangers of a forum.

I must needs grow thicker skin... /shrugs

I was speaking to the broader sense as I felt Jim was speaking...not about this
specific thread. I think that if you go through the official channels that is
all you can do. The ball is in their court at that point. They can do with
it what they will. (or won't!)

Scott
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Aug 20, 2014 16:56
 Subject: Re: BL Development Team: Test before rollout!
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calebfishn (2141)

Location:  Canada, Ontario
Member Since Contact Type Status
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Store: Barbie's Brick Store
In Suggestions, QCBricks writes:
  In Suggestions, TheBrickGuys writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group



Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim

Jim-

Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

i don't donsider it a minor issue that my buyers cannot view important information
about my store.
 Author: calebfishn View Messages Posted By calebfishn
 Posted: Aug 20, 2014 17:09
 Subject: Re: BL Development Team: Test before rollout!
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calebfishn (2141)

Location:  Canada, Ontario
Member Since Contact Type Status
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Store: Barbie's Brick Store
I do try to maintain perspective on this sort of thing.

Just yesterday, at work, the programmers made a requested change to the database.
But when the update and patch were complete, a major function of the system
was broken.

So I understand that glitches can happen in anything as complicated as Bricklink.

But here is the difference. In my work, I contacted the systems support person,
told him of the new problem, and it was fixed in less than 10 minutes. Everyone
got back on line and did their work.

Here, today, I contacted Helpdesk first thing this morning to inform of the problem
with tabs.

no action yet. No posting from admin or anyone else official about what happened.

That is not good, and I feel it is reasonable to expect better.
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 17:38
 Subject: Re: BL Development Team: Test before rollout!
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, calebfishn writes:
  I do try to maintain perspective on this sort of thing.

Just yesterday, at work, the programmers made a requested change to the database.
But when the update and patch were complete, a major function of the system
was broken.

So I understand that glitches can happen in anything as complicated as Bricklink.

But here is the difference. In my work, I contacted the systems support person,
told him of the new problem, and it was fixed in less than 10 minutes. Everyone
got back on line and did their work.

Here, today, I contacted Helpdesk first thing this morning to inform of the problem
with tabs.

no action yet. No posting from admin or anyone else official about what happened.

That is not good, and I feel it is reasonable to expect better.

You're right. The largest area where they are lacking is again communication.
I'll say it again communication; and as has been mentioned testing.

While I may not agree with every post I honestly don't think there's
one person that doesn't want BL to succeed. They want it to be better for
the buyers, want lists, etc., and more efficient for the sellers. And where is
CS Sean, he was getting pretty good at answering some questions.

Perhaps they need to stop the tickets from expiring after 30 days unless it has
been addressed.

Pam
 Author: bb436221 View Messages Posted By bb436221
 Posted: Aug 20, 2014 18:54
 Subject: Re: BL Development Team: Test before rollout!
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bb436221 (47)

Location:  USA, Virginia
Member Since Contact Type Status
Nov 19, 2013 Contact Member Buyer
No Longer Registered
No Longer Registered
  
  Thats a nice pitchfork and torch you carry.

Can you elaborate on what some of these horrible bad things are that BL has recently
done that now make it impossible for anyone to ever use BL again?


So many scream change CHANGE C H A N G E !! then.... oh wait
I dont like this change. I SAID I D O N T
L I K E T H I S C H A N G E ! !

Jim

Jim-

Logic is of no use. Bricklink is in a complete no-win situation at this point.
The 20 or so people that seem to live to instantly criticize them will do that
here in the forum no matter what Bricklink does. (or how well/poorly they do
it)

Fortunately for the complainers, they will have a whole new host of minor issues
to blow up over on Friday when the MOC shop opens.

Scott

I don't complain just to complain. If there is an issue, I ask BL to fix
it. Or if I feel there is something BL Admin could improve, but isn't necessary,
I mention it, and if Admin does nothing, I assume they are not going to fix it,
and, because it's not serious, I will stop asking.

You have stop seeing and criticizing BL users as a whole. Different users want
different changes, so of course there will be controversy over any BL update.

And yes, sometimes there are side effects or glitches related to an update. Take
the 18th, for instance. there was a glitch (Related to the update released on
the 18th) that would not allow many people to go to the Checkout of BL stores,
myself included. Moments later, there were many complaints on the Forum about
that, and it makes perfect sense: IT WAS A VERY SERIOUS ISSUE.
 Author: akunthita View Messages Posted By akunthita
 Posted: Aug 20, 2014 10:46
 Subject: Re: BL Development Team: Test before rollout!
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akunthita (1074)

Location:  USA, Florida
Member Since Contact Type Status
Mar 13, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sunshine State Bricks
I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 11:19
 Subject: Re: BL Development Team: Test before rollout!
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam
  
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group
 Author: edeevo View Messages Posted By edeevo
 Posted: Aug 20, 2014 11:25
 Subject: Re: BL Development Team: Test before rollout!
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edeevo (11119)

Location:  USA, California
Member Since Contact Type Status Collage
Dec 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lucky Eds Good Ol Bricks
In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam

If people are still having issues accessing LEGO S@H, they just need to clear
their browser history and reconnect to the site...

Life is Good.
~Ed.
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 11:28
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 52 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, edeevo writes:
  In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam

If people are still having issues accessing LEGO S@H, they just need to clear
their browser history and reconnect to the site...

Life is Good.
~Ed.

Sorry, I meant I placed an order on BL without any issues.

Pam
 Author: akunthita View Messages Posted By akunthita
 Posted: Aug 20, 2014 11:31
 Subject: Re: BL Development Team: Test before rollout!
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akunthita (1074)

Location:  USA, Florida
Member Since Contact Type Status
Mar 13, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sunshine State Bricks
Yes, you can place an order on BL, but you can't check the store's splash,
page, or contact the store in any way. I won't hesitate to place an order
from a store I regularly do business with, but not from a new store. I have tried
zooming in and out and nothing makes the tabs appear.

In Suggestions, picabo writes:
  In Suggestions, edeevo writes:
  In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam

If people are still having issues accessing LEGO S@H, they just need to clear
their browser history and reconnect to the site...

Life is Good.
~Ed.

Sorry, I meant I placed an order on BL without any issues.

Pam
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 11:36
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 59 times
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, akunthita writes:
  Yes, you can place an order on BL, but you can't check the store's splash,
page, or contact the store in any way. I won't hesitate to place an order
from a store I regularly do business with, but not from a new store. I have tried
zooming in and out and nothing makes the tabs appear.

I just switched over to Firefox and IE. The tabs show up in those 2 browsers,
at least for me. But not in Chrome.

HTH.

Pam

  
In Suggestions, picabo writes:
  In Suggestions, edeevo writes:
  In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam

If people are still having issues accessing LEGO S@H, they just need to clear
their browser history and reconnect to the site...

Life is Good.
~Ed.

Sorry, I meant I placed an order on BL without any issues.

Pam
 Author: akunthita View Messages Posted By akunthita
 Posted: Aug 20, 2014 11:54
 Subject: Re: BL Development Team: Test before rollout!
 Viewed: 44 times
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akunthita (1074)

Location:  USA, Florida
Member Since Contact Type Status
Mar 13, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Sunshine State Bricks
Thanks, Pam, but I'm using IE and it doesn't work for me.

In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  Yes, you can place an order on BL, but you can't check the store's splash,
page, or contact the store in any way. I won't hesitate to place an order
from a store I regularly do business with, but not from a new store. I have tried
zooming in and out and nothing makes the tabs appear.

I just switched over to Firefox and IE. The tabs show up in those 2 browsers,
at least for me. But not in Chrome.

HTH.

Pam

  
In Suggestions, picabo writes:
  In Suggestions, edeevo writes:
  In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  I voted yes, of course, and I'm very upset that currently I can't shop
because of the missing tabs (that's why I'm hanging out here), but to
put things in perspective, LEGO's own shop has been down since yesterday
morning when they did a major update.

I called them about it on the afternoon and the shop started working for me later
in the afternoon, but I was just on the Brickset forum and there are still people
who can't access the site. The issue appears to be browser related.

So yeah, even big companies like LEGO screw up on testing before they roll something
out. Or maybe they did test it and things still broke. I don't know, but
it is funny that right now a lot of people can't shop either on Bricklink
or on LEGO's website.


I just placed an order without any issues.

Pam

If people are still having issues accessing LEGO S@H, they just need to clear
their browser history and reconnect to the site...

Life is Good.
~Ed.

Sorry, I meant I placed an order on BL without any issues.

Pam
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Aug 20, 2014 11:55
 Subject: Re: BL Development Team: Test before rollout!
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Proprietor (1697)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  Yes, you can place an order on BL, but you can't check the store's splash,
page, or contact the store in any way. I won't hesitate to place an order
from a store I regularly do business with, but not from a new store. I have tried
zooming in and out and nothing makes the tabs appear.

I just switched over to Firefox and IE. The tabs show up in those 2 browsers,
at least for me. But not in Chrome.

HTH.

Pam


In the version of Chrome I'm using on some version of Windows there's
a settings box in the top right corner of the browser (it's 3 stacked horizontal
lines) and when you click it, it offers, among other options, the ability to
zoom in or out of a page. If I click down to 90%, I can see tabs in BL stores.
 Author: picabo View Messages Posted By picabo
 Posted: Aug 20, 2014 13:36
 Subject: Re: BL Development Team: Test before rollout!
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Abby's Spare Parts
In Suggestions, Proprietor writes:
  In Suggestions, picabo writes:
  In Suggestions, akunthita writes:
  Yes, you can place an order on BL, but you can't check the store's splash,
page, or contact the store in any way. I won't hesitate to place an order
from a store I regularly do business with, but not from a new store. I have tried
zooming in and out and nothing makes the tabs appear.

I just switched over to Firefox and IE. The tabs show up in those 2 browsers,
at least for me. But not in Chrome.

HTH.

Pam


In the version of Chrome I'm using on some version of Windows there's
a settings box in the top right corner of the browser (it's 3 stacked horizontal
lines) and when you click it, it offers, among other options, the ability to
zoom in or out of a page. If I click down to 90%, I can see tabs in BL stores.

Thanks. That works as well.

Pam
 Author: Rolf View Messages Posted By Rolf
 Posted: Aug 21, 2014 00:11
 Subject: Re: BL Development Team: Test before rollout!
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Rolf (339)

Location:  USA, Washington
Member Since Contact Type Status Collage
Apr 16, 2001 Contact Member Seller
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Store Closed Store: Small Shop Up North
In Suggestions, picabo writes:
  I just placed an order without any issues.

Pam

You may have successfully ordered, but the background issue of releasing without
enough testing still stands.
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 20, 2014 10:54
 Subject: Re: BL Development Team: Test before rollout!
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bb138026 (2363)

Location:  Canada, Quebec
Member Since Contact Type Status
Nov 21, 2008 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Angry Bricks
No Longer Registered
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know.

Did anyone in the pitchfork crowd ask for a Chinese translation of the website?
Just 0.3% of the site's users are from China.

Between that and the MOC shop, it's fairly obvious the opinions of the pitchfork
crowd aren't being considered.
 Author: rtzx9r View Messages Posted By rtzx9r
 Posted: Aug 20, 2014 12:18
 Subject: Re: BL Development Team: Test before rollout!
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rtzx9r (1037)

Location:  USA, Arizona
Member Since Contact Type Status
Apr 1, 2002 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sunshine Builders Supply
In Suggestions, Stragus writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know.

Did anyone in the pitchfork crowd ask for a Chinese translation of the website?
Just 0.3% of the site's users are from China.

Between that and the MOC shop, it's fairly obvious the opinions of the pitchfork
crowd aren't being considered.

Following this process should provide a very high confidence level that new SW
rolled out is bug free.

http://en.wikipedia.org/wiki/Verification_and_validation_(software)

Of course this comes with a cost, and likely BL is not performing this due to
this issue. I guess we can live with bugs, or pay more in fees. We can't
have both unfortunately.
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 12:27
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
Member Since Contact Type Status
Jan 29, 2009 Contact Member Seller
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Store Closed Store: Lo's Parts & Pieces
In Suggestions, rtzx9r writes:
  
Of course this comes with a cost, and likely BL is not performing this due to
this issue. I guess we can live with bugs, or pay more in fees. We can't
have both unfortunately.


Yes, the cost is quite high. Then again, based on what has been shared, BL has
invested in a good sized development and customer service team. Perhaps those
should be cut in half and replaced with a quality assurance and testing team?
 Author: pumbaugh View Messages Posted By pumbaugh
 Posted: Aug 20, 2014 13:03
 Subject: Re: BL Development Team: Test before rollout!
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pumbaugh (2456)

Location:  USA, Indiana
Member Since Contact Type Status
Dec 10, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - Revoked
Store Closed Store: Hoosier Brick
In Suggestions, lovaquero writes:
  In Suggestions, rtzx9r writes:
  
Of course this comes with a cost, and likely BL is not performing this due to
this issue. I guess we can live with bugs, or pay more in fees. We can't
have both unfortunately.


Yes, the cost is quite high. Then again, based on what has been shared, BL has
invested in a good sized development and customer service team. Perhaps those
should be cut in half and replaced with a quality assurance and testing team?

Remember, they did hire a dedicated Quality Assurance person!

http://www.bricklink.com/message.asp?ID=841046
 Author: lovaquero View Messages Posted By lovaquero
 Posted: Aug 20, 2014 13:24
 Subject: Re: BL Development Team: Test before rollout!
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lovaquero (2128)

Location:  USA, Indiana
Member Since Contact Type Status
Jan 29, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Lo's Parts & Pieces
In Suggestions, pumbaugh writes:
  
Remember, they did hire a dedicated Quality Assurance person!

http://www.bricklink.com/message.asp?ID=841046


...who has been very quite today. Not that I blame him. These sorts of things
should NOT have made it past his - or his teams' - review. I'd also want
to keep a low profile amongst the BL forum crowd in the same sitation...

 Author: steekstra View Messages Posted By steekstra
 Posted: Aug 20, 2014 12:26
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steekstra (4360)

Location:  Netherlands, Friesland
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 Author: steekstra View Messages Posted By steekstra
 Posted: Aug 20, 2014 12:40
 Subject: (Cancelled)
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 Topic: Suggestions
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steekstra (4360)

Location:  Netherlands, Friesland
Member Since Contact Type Status
May 21, 2009 Contact Member Seller
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Store Closed Store: HOLLANDIA STENEN
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 Author: WoutR View Messages Posted By WoutR
 Posted: Aug 20, 2014 13:34
 Subject: Re: BL Development Team: Test before rollout!
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WoutR (919)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Mar 8, 2011 Contact Member Buyer
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In Suggestions, steekstra writes:
  
  I didn't know abouth the : pitchfork crowd.

This picture is more like the current situation.
 
 Author: LordSkylark View Messages Posted By LordSkylark
 Posted: Aug 20, 2014 13:53
 Subject: Re: BL Development Team: Test before rollout!
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LordSkylark (10969)

Location:  USA, Michigan
Member Since Contact Type Status
May 4, 2003 Contact Member Seller
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Store: Light of the World
In Suggestions, Stragus writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know.

Did anyone in the pitchfork crowd ask for a Chinese translation of the website?
Just 0.3% of the site's users are from China.


In all actuality. If he hired 10 people to do the main job, and then decided
he wanted to hire an 11th person to do the translation, and the translation got
done before the other 10, it wouldn't necessarily be impeding the other ten.

Andy
 Author: Andy_Bell View Messages Posted By Andy_Bell
 Posted: Aug 20, 2014 22:02
 Subject: Re: BL Development Team: Test before rollout!
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Andy_Bell (2365)

Location:  USA, Alabama
Member Since Contact Type Status
Jan 19, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Murphy the Brickyard Dog
In Suggestions, Stragus writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know.

Did anyone in the pitchfork crowd ask for a Chinese translation of the website?
Just 0.3% of the site's users are from China.

Functioning Chinese translation is smart business move.

Many potential buyers about 1/5th of world's population.

AB
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Aug 20, 2014 22:04
 Subject: Re: BL Development Team: Test before rollout!
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starbeanie (10817)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 23, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Starbeanie's Bricks
In Suggestions, Andy_Bell writes:
  In Suggestions, Stragus writes:
  In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know.

Did anyone in the pitchfork crowd ask for a Chinese translation of the website?
Just 0.3% of the site's users are from China.

Functioning Chinese translation is smart business move.

Many potential buyers about 1/5th of world's population.

AB

对于非英语为母语

正常中国人的翻译是精明的商业举措。

许多关于世界人口1/5的潜在买家。
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 20, 2014 22:07
 Subject: Re: BL Development Team: Test before rollout!
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bb138026 (2363)

Location:  Canada, Quebec
Member Since Contact Type Status
Nov 21, 2008 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Angry Bricks
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In Suggestions, starbeanie writes:
  对于非英语为母语

正常中国人的翻译是精明的商业举措。

许多关于世界人口1/5的潜在买家。

但乐高在中国有成年球迷,或者是乐高,甚至出售或流行的那边?有人可能会认为有落实更迫切的功能。
 Author: starbeanie View Messages Posted By starbeanie
 Posted: Aug 20, 2014 22:11
 Subject: Re: BL Development Team: Test before rollout!
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starbeanie (10817)

Location:  USA, Virginia
Member Since Contact Type Status
Jan 23, 2004 Contact Member Seller
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Store: Starbeanie's Bricks
In Suggestions, Stragus writes:
  In Suggestions, starbeanie writes:
  对于非英语为母语

正常中国人的翻译是精明的商业举措。

许多关于世界人口1/5的潜在买家。

但乐高在中国有成年球迷,或者是乐高,甚至出售或流行的那边?有人可能会认为有落实更迫切的功能。

但确实促进BL1.0有意义吗?或等待单元1 BL2.0出来了。
 Author: aftepes View Messages Posted By aftepes
 Posted: Aug 20, 2014 13:06
 Subject: Re: BL Development Team: Test before rollout!
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aftepes (597)

Location:  USA, Maryland
Member Since Contact Type Status
Nov 20, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Sellin the Leftovers
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group

It's really sad that basic software development mantras need to be brought
up in the Forum by the site's users. It's one of the reasons my level
of concern for this site raises day by day.

There was an announcement of new changes to "BrickLink 1.0" yesterday and yet
no mention of the Chinese translation. The implementation is lacking and seems
to be inconsistent with industry standards. I would also question the need for
implementation of Chinese translations when so many other users of this site
have been forced to operate outside of their native languages for years. Why
not implement the translation features for those languages first?

I also have concern that with constant delays of the MOC Shop/"BrickLink 2.0"
why the splitting of the development teams? If you can't make schedule on
promises, why implement other changes? The effort would be better used to meet
expectations that the site itself has set! The MOC Shop was BrickLink's idea!
The release dates were set by BrickLink! And now, we have no MOC Shop AND we
have untested features being rolled out onto the production system!

In addition to testing IE, Firefox, Chrome, and Safari, make sure you are also
testing all of the SUPPORTED versions of those browsers.

World-class...
 Author: Cyberclark View Messages Posted By Cyberclark
 Posted: Aug 20, 2014 13:53
 Subject: Re: BL Development Team: Test before rollout!
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Cyberclark (838)

Location:  USA, Florida
Member Since Contact Type Status
Jan 23, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brick Outfitters
In Suggestions, lovaquero writes:
  Bricklink World Class Programming & Customer Serivce team -

Test before release. This concept is not hard. Perhaps in your eagerness to
pacify the crowd with pitchforks and torches you have forgotten it. Perhaps you
may just not know. Here is how you do it:

For EACH (individual) change to Bricklink:
-----------------------------------------
#1 - Scope your change to know its impact
#2 - Write your test plan to match the requirements for the change
#3 - Recognize that there are at least three (3) internet browsers to support:
Chrome, Firefox & Internet Explorer (IE)
#4 - Make sure that the test plan fails before any change is made
#5 - Implement the change, and only that change, in a development environment
#6 - Execute the test plan (in an isolated environement that matches the live
environment) for Chrome, Firefox and IE
#7 - Repeat steps 5-6 until the test plan passes for all three (3) browsers
#8* - Run the full test plan on the ENTIRE site to ensure everything still works
#9 - If anything fails, return to step #1 and repeat
#10 - Release the change to the live site.

(* Bricklink is written with ancient software that has so many dependencies,
querks, gotchas and 'hidden' features that it is impossible to know what
a change will do to seemingly unrelated features. That is why the software used
to run Bricklink is no longer used nor even supported, not even by the company
that originally created the software...)

Your new mantra must be: "test! Test! TEST! And then test it again!"

Any modern development team worth being paid - especially one that performs
web development - knows this.

Regards,
Rodney
Software Systems Engineer
Solution Infrastructure - Guidance & Machine Automation
John Deere Intelligent Solution Group

I would add a step between 8 an 9. Give access to test sandbox to a select group
of user volunteers. Let them "beta" test your changes for a day or 2. Users
that have been here for years are going to more quickly find what was broken
with the updates then the "world class" dev team will. Plus lets face it when
programmers go back and test their own product they may be too quick to judge
because they just want to get the code out the door and on to the next project.
So why would the be objective testers anyways. Also if you get the right volunteers
they are going to know much better than some developer that was just hired what
the non technical fallout is going to be for the community. For instance the
feedback % update. While it technically works, it really doesn't add any
value to the site or it's users, at least not like they thought it would.

And if you truly want good beta testers, you could even give them an incentive
to help you test your product and report bugs by maybe giving them a fee discount
after they submit x number of bug reports or something. The amount you give
them doesn't have to be huge, but in the end having real users work within
the test environment before you go live will help save you time from having to
read all of the posts we have seen today as well as save you money in lost sales
when the site isn't running 100%. You can even have them sign an NDA so
as to not leak any of the upcoming changes.

All that said. I don't understand why they don't rollback the site to
the last stable version. The latest update has caused at least 3 major bugs.
Rolling back the sites code won't affect the database at all and should
make all these issues go away. Then you can follow lovaquero's advice and
properly test this update and then roll it back out when it is ready.