Discussion Forum: Thread 174885

 Author: cosmicray View Messages Posted By cosmicray
 Posted: Aug 19, 2014 18:48
 Subject: Please split PayPal by seller/buyer country
 Viewed: 186 times
 Topic: Suggestions
 Status:Already Exists
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Cosmic Toys
Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.
 Author: connie View Messages Posted By connie
 Posted: Aug 19, 2014 19:05
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 46 times
 Topic: Suggestions
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connie (21007)

Location:  USA, Minnesota
Member Since Contact Type Status
Oct 13, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 4 Fun Bricks & More
In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Is this because you don't want overseas buyers at all? I have customers
that live on the border of Canada and have a PO Box in the US. Many international
customers also have US orders all combined at one US shipper, usually Portland.
So is your main concern you do not want to receive payments that come from a
different country?

Connie
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Aug 19, 2014 21:17
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 53 times
 Topic: Suggestions
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Suggestions, connie writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Is this because you don't want overseas buyers at all? I have customers
that live on the border of Canada and have a PO Box in the US. Many international
customers also have US orders all combined at one US shipper, usually Portland.
So is your main concern you do not want to receive payments that come from a
different country?

Connie

It isn't so much I want, or do not want, overseas customers. It's more
a side effect of accepting those payments, and that they represent a higher risk
payment from PayPal's perspective. This is not an issue about the extra 1%
fee.

The problem with BL is that there is only one address. That address is being
used to represent the shipping address. The way that BL uses that address (for
multiple purposes) makes the member look like they are physically in a country,
where they are not. BL should really have two addresses, one for the member's
actual home, and one for shipping destination. The feedback member card should
show the member's home location, not so much where they want it shipped to.

As I do not accept cross-border PayPal, the problem I'm running into lately,
is primarily with buyers in HK, JP, KR, and CN. They find a US reshipper, open
a BL account, plug in the reshipper address (US typically) and then start placing
orders. In many cases English is not their native language, so they don't
see (or understand) about the cross border payment issue, or what payment
I do accept. Turning off all the other countries does no good, because they look
like they are in the US, when they are not.

I'm asking for a way for BL to warn them off, before actually placing the
order. To do that, BL needs to know where they actually are sending payments
from, not so much where they want it shipped to.

Ray
 Author: connie View Messages Posted By connie
 Posted: Aug 19, 2014 21:23
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 48 times
 Topic: Suggestions
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connie (21007)

Location:  USA, Minnesota
Member Since Contact Type Status
Oct 13, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 4 Fun Bricks & More
In Suggestions, cosmicray writes:
  In Suggestions, connie writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Is this because you don't want overseas buyers at all? I have customers
that live on the border of Canada and have a PO Box in the US. Many international
customers also have US orders all combined at one US shipper, usually Portland.
So is your main concern you do not want to receive payments that come from a
different country?

Connie

It isn't so much I want, or do not want, overseas customers. It's more
a side effect of accepting those payments, and that they represent a higher risk
payment from PayPal's perspective. This is not an issue about the extra 1%
fee.

The problem with BL is that there is only one address. That address is being
used to represent the shipping address. The way that BL uses that address (for
multiple purposes) makes the member look like they are physically in a country,
where they are not. BL should really have two addresses, one for the member's
actual home, and one for shipping destination. The feedback member card should
show the member's home location, not so much where they want it shipped to.

As I do not accept cross-border PayPal, the problem I'm running into lately,
is primarily with buyers in HK, JP, KR, and CN. They find a US reshipper, open
a BL account, plug in the reshipper address (US typically) and then start placing
orders. In many cases English is not their native language, so they don't
see (or understand) about the cross border payment issue, or what payment
I do accept. Turning off all the other countries does no good, because they look
like they are in the US, when they are not.

I'm asking for a way for BL to warn them off, before actually placing the
order. To do that, BL needs to know where they actually are sending payments
from, not so much where they want it shipped to.

Ray

I still don't get it. Have the buyers put in both addresses in paypal.
Most of mine do. Then if the tracking # shows it was delievered to either one
you are safe.
I don't see a cross border issue at all.

Connie
 Author: Proprietor View Messages Posted By Proprietor
 Posted: Aug 20, 2014 00:13
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 45 times
 Topic: Suggestions
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Proprietor (1697)

Location:  USA, New York
Member Since Contact Type Status Collage
Oct 18, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Lost & Found
Forget about the Bricklink address.

If the Paypal "ship to" address is in the US and you're paid in dollars,
then it's a domestic sale. I actually prefer this over shipping internationally
as delivery confirmation is much more reliable domestically. And all you
need to defeat a Paypal claim is the delivery confirmation (or proof of
signature over a certain amount). I've done a bunch of these here and on
ebay and they're quick and easy every time.

In Suggestions, cosmicray writes:
  In Suggestions, connie writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Is this because you don't want overseas buyers at all? I have customers
that live on the border of Canada and have a PO Box in the US. Many international
customers also have US orders all combined at one US shipper, usually Portland.
So is your main concern you do not want to receive payments that come from a
different country?

Connie

It isn't so much I want, or do not want, overseas customers. It's more
a side effect of accepting those payments, and that they represent a higher risk
payment from PayPal's perspective. This is not an issue about the extra 1%
fee.

The problem with BL is that there is only one address. That address is being
used to represent the shipping address. The way that BL uses that address (for
multiple purposes) makes the member look like they are physically in a country,
where they are not. BL should really have two addresses, one for the member's
actual home, and one for shipping destination. The feedback member card should
show the member's home location, not so much where they want it shipped to.

As I do not accept cross-border PayPal, the problem I'm running into lately,
is primarily with buyers in HK, JP, KR, and CN. They find a US reshipper, open
a BL account, plug in the reshipper address (US typically) and then start placing
orders. In many cases English is not their native language, so they don't
see (or understand) about the cross border payment issue, or what payment
I do accept. Turning off all the other countries does no good, because they look
like they are in the US, when they are not.

I'm asking for a way for BL to warn them off, before actually placing the
order. To do that, BL needs to know where they actually are sending payments
from, not so much where they want it shipped to.

Ray
 Author: DadsAFOL View Messages Posted By DadsAFOL
 Posted: Aug 19, 2014 19:07
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 65 times
 Topic: Suggestions
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DadsAFOL (53177)

Location:  USA, California
Member Since Contact Type Status
Jan 31, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Brickfans.com
In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

I've never had any issues with cross border payments. Is there a specific
scenario or risk you are trying to protect against? I've found that customers
that use freight-forwarders are very good customers.

-Jason
 Author: bb138026 View Messages Posted By bb138026
 Posted: Aug 19, 2014 19:10
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 50 times
 Topic: Suggestions
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bb138026 (2363)

Location:  Canada, Quebec
Member Since Contact Type Status
Nov 21, 2008 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Angry Bricks
No Longer Registered
In Suggestions, DadsAFOL writes:
  I've never had any issues with cross border payments. Is there a specific
scenario or risk you are trying to protect against? I've found that customers
that use freight-forwarders are very good customers.

I'm assuming it's the extra 1% in Paypal fees, although that seems a
poor reason to refuse international customers..
 Author: chetzler View Messages Posted By chetzler
 Posted: Aug 19, 2014 19:43
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 46 times
 Topic: Suggestions
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chetzler (2316)

Location:  USA, Minnesota
Member Since Contact Type Status
Feb 12, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Lost Boys' Brick Shop
In Suggestions, DadsAFOL writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

I've never had any issues with cross border payments. Is there a specific
scenario or risk you are trying to protect against? I've found that customers
that use freight-forwarders are very good customers.

-Jason

Same experience here. Additionally, I find these buyers tend to make larger
orders, so I don't get too worried about the extra 1% in PayPal fees: it's
just a cost of doing business, and I'm always happy to do business!
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Sep 10, 2014 18:13
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 38 times
 Topic: Suggestions
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Bumping this because another order arrived today with the same issue. This buyer
has already placed one unsuccessful order with me, so now I'm stoplisting
to prevent repeats.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Sep 23, 2014 16:25
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 46 times
 Topic: Suggestions
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Suggestions, cosmicray writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Bumping this because another order arrived today with the same issue. This buyer
has already placed one unsuccessful order with me, so now I'm stoplisting
to prevent repeats.

Another buyer, same problem. This buyer based in Korea, using US shipping address,
but not able to pay with US PayPal. 3 of last 6 orders all failed for this reason.

It took 3 comms and an OCR to get this buyer to respond, and then only because
I went to Google Translate to get their attention (in Korean). They responded
back in English.
 Author: cosmicray View Messages Posted By cosmicray
 Posted: Oct 28, 2014 08:24
 Subject: Re: Please split PayPal by seller/buyer country
 Viewed: 38 times
 Topic: Suggestions
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cosmicray (3489)

Location:  USA, Florida
Member Since Contact Type Status Collage
Oct 1, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Cosmic Toys
In Suggestions, cosmicray writes:
  In Suggestions, cosmicray writes:
  In Suggestions, cosmicray writes:
  Please make PayPal acceptance into two types (either of which the seller can
specify).

One would be 'seller accepts PayPal from buyer's country'

The other would be 'seller accepts PayPal from seller's country'

The first indicates that you accept cross-border PayPal, the second says you
do not.

This suggestion is a result of a growing number of orders that I have received,
where the buyer is physically in another country, has a US based re-shipper specified
as the buyer's address, but wants to pay with cross-border PayPal. Buyers
are using the address field to try to circumvent the country list that the seller
will ship to, when in reality the situation is more than where the seller ships
to, it is also a cross-border payment issue.

Thank you.

Bumping this because another order arrived today with the same issue. This buyer
has already placed one unsuccessful order with me, so now I'm stoplisting
to prevent repeats.

Another buyer, same problem. This buyer based in Korea, using US shipping address,
but not able to pay with US PayPal. 3 of last 6 orders all failed for this reason.

It took 3 comms and an OCR to get this buyer to respond, and then only because
I went to Google Translate to get their attention (in Korean). They responded
back in English.

Bumping again, because order 4794088 canceled for the same reason.