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| | | Author: | WoutR  | | Posted: | Apr 12, 2014 15:26 | | Subject: | Make it easier to report suspicious members | | Viewed: | 247 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Please make it easier to report suspicious members or stores.
If I want to report a suspicious store I would go to the Problem tab and select
the Problem Member report. http://www.bricklink.com/problemMember.asp
The available "what is going on" options are not suitable to report several situations.
This leaves me feeling unsure about the reporting procedure. If I am unsure I
might not file the report.
Please add a few common options and a generic "different problem" option.
I think we could use:
- Member suspected of scam or fraud
- Member describes Custom fraud in store terms (lowering amounts, sending as
gift etc)
- Member asks for PayPal Friends and Family payment (no buyer protection)
- I wish to report a different problem
I guess the community can add a few other options.
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| | | | | Author: | Macaronis | | Posted: | Apr 12, 2014 15:28 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, WoutR writes:
| | Please make it easier to report suspicious members or stores.
If I want to report a suspicious store I would go to the Problem tab and select
the Problem Member report. http://www.bricklink.com/problemMember.asp
The available "what is going on" options are not suitable to report several situations.
This leaves me feeling unsure about the reporting procedure. If I am unsure I
might not file the report.
Please add a few common options and a generic "different problem" option.
I think we could use:
- Member suspected of scam or fraud
- Member describes Custom fraud in store terms (lowering amounts, sending as
gift etc)
- Member asks for PayPal Friends and Family payment (no buyer protection)
- I wish to report a different problem
I guess the community can add a few other options.
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This could be EASILY solved by putting a REPORT button next to or around the
info field on the person.
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| | | | | | | Author: | mnementh | | Posted: | Apr 12, 2014 15:32 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 74 times | | Topic: | Suggestions | |
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| In Suggestions, Macaronis writes:
| | This could be EASILY solved by putting a REPORT button next to or around the
info field on the person.
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How does making it easier to get to the report a member page address the issue
of there not being appropriate reasons for reporting the member? It would seem
to be completely separate issues.
Troy
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| | | | | | | | | Author: | WoutR | | Posted: | Apr 12, 2014 15:40 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, mnementh writes:
| | In Suggestions, Macaronis writes:
| | This could be EASILY solved by putting a REPORT button next to or around the
info field on the person.
|
How does making it easier to get to the report a member page address the issue
of there not being appropriate reasons for reporting the member? It would seem
to be completely separate issues.
Troy
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It fits my suggestion title, but not the suggestion I submitted in my opening
post.
If this additional suggestion needs discussion I would propose to open a new
suggestion thread. If it does not need discussion I assume it gets read here
and will be considered for implementation.
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| | | | | | | | | | | Author: | Macaronis | | Posted: | Apr 12, 2014 18:21 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, WoutR writes:
| | In Suggestions, mnementh writes:
| | In Suggestions, Macaronis writes:
| | This could be EASILY solved by putting a REPORT button next to or around the
info field on the person.
|
How does making it easier to get to the report a member page address the issue
of there not being appropriate reasons for reporting the member? It would seem
to be completely separate issues.
Troy
|
It fits my suggestion title, but not the suggestion I submitted in my opening
post.
If this additional suggestion needs discussion I would propose to open a new
suggestion thread. If it does not need discussion I assume it gets read here
and will be considered for implementation.
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Sorry for my vagueness and assumption that if you have used various other sites
that feature this Report button you can see it does everything you suggest and
more.
Report button is actually the first step to making your Suggestion work like
a majority of what other places already do.
Sorry if I come off like a Nasty SOB. Its not anything directed at you or anyone
else here. It just truly perplexes me that BL being as old as it is, just downright
refuses to get up to par with some pretty common sense type of issues such as
this.
Baaah, I'm just a typically Crabby person and for some reason I look at this
suggestion and say how come this hasn't already been done 10+ years ago.
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| | | | | Author: | Stuart9 | | Posted: | Apr 12, 2014 15:31 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 38 times | | Topic: | Suggestions | |
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| Thanks,but what do you do with the request for the names to be merged.
I've tried sending a message via this without putting the merge names in
and it tells me I need to and won't send message without.
I'm not trying to get them merged,so what do I do.
In Suggestions, WoutR writes:
| | Please make it easier to report suspicious members or stores.
If I want to report a suspicious store I would go to the Problem tab and select
the Problem Member report. http://www.bricklink.com/problemMember.asp
The available "what is going on" options are not suitable to report several situations.
This leaves me feeling unsure about the reporting procedure. If I am unsure I
might not file the report.
Please add a few common options and a generic "different problem" option.
I think we could use:
- Member suspected of scam or fraud
- Member describes Custom fraud in store terms (lowering amounts, sending as
gift etc)
- Member asks for PayPal Friends and Family payment (no buyer protection)
- I wish to report a different problem
I guess the community can add a few other options.
|
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| | | | | | | Author: | WoutR | | Posted: | Apr 12, 2014 15:34 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Stuart9 writes:
| | Thanks,but what do you do with the request for the names to be merged.
I've tried sending a message via this without putting the merge names in
and it tells me I need to and won't send message without.
I'm not trying to get them merged,so what do I do.
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Fill in the username, leave the "Merge to" field empty.
The form layout could also use a bit of clarification 
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| | | | | | | | | Author: | Stuart9 | | Posted: | Apr 12, 2014 15:47 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 26 times | | Topic: | Suggestions | |
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| Hi,just tried it leaving "merge to" field empty,still refuses to send and asks
for this field to be filled in.
In Suggestions, WoutR writes:
| | In Suggestions, Stuart9 writes:
| | Thanks,but what do you do with the request for the names to be merged.
I've tried sending a message via this without putting the merge names in
and it tells me I need to and won't send message without.
I'm not trying to get them merged,so what do I do.
|
Fill in the username, leave the "Merge to" field empty.
The form layout could also use a bit of clarification
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| | | | | | | | | | | Author: | WoutR | | Posted: | Apr 12, 2014 15:50 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, Stuart9 writes:
| | Hi,just tried it leaving "merge to" field empty,still refuses to send and asks
for this field to be filled in.
In Suggestions, WoutR writes:
| | In Suggestions, Stuart9 writes:
| | Thanks,but what do you do with the request for the names to be merged.
I've tried sending a message via this without putting the merge names in
and it tells me I need to and won't send message without.
I'm not trying to get them merged,so what do I do.
|
Fill in the username, leave the "Merge to" field empty.
The form layout could also use a bit of clarification
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What happens if you select a different problem description?
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| | | | | | | | | | | | | Author: | Stuart9 | | Posted: | Apr 12, 2014 16:02 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 36 times | | Topic: | Suggestions | |
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| Sorted.
Played around with options and finally got it to work.
Cheers.
In Suggestions, WoutR writes:
| | In Suggestions, Stuart9 writes:
| | Hi,just tried it leaving "merge to" field empty,still refuses to send and asks
for this field to be filled in.
In Suggestions, WoutR writes:
| | In Suggestions, Stuart9 writes:
| | Thanks,but what do you do with the request for the names to be merged.
I've tried sending a message via this without putting the merge names in
and it tells me I need to and won't send message without.
I'm not trying to get them merged,so what do I do.
|
Fill in the username, leave the "Merge to" field empty.
The form layout could also use a bit of clarification
|
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What happens if you select a different problem description?
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| | | | | Author: | bb469871 | | Posted: | Apr 12, 2014 20:05 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 75 times | | Topic: | Suggestions | |
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| Thanks for the suggestion. I can see how the current options in the Problem Member
Report would not cover every situation that arises. While I don't know what
limitations there are with editing the existing drop down box, I'll forward
on a request to see if we can add additional options or at least adjust the ones
we have to include an "All Other Reasons" type of option. In the mean time, any
issue that doesn't match an existing option can be sent through the Help
Desk (http://www.bricklink.com/helpDesk.asp). Just choose the last option "Ask
a Question or Other Inquiry" found at the bottom of the list and you can send
a full explanation of the situation.
Amanda
CS Team
In Suggestions, WoutR writes:
| | Please make it easier to report suspicious members or stores.
If I want to report a suspicious store I would go to the Problem tab and select
the Problem Member report. http://www.bricklink.com/problemMember.asp
The available "what is going on" options are not suitable to report several situations.
This leaves me feeling unsure about the reporting procedure. If I am unsure I
might not file the report.
Please add a few common options and a generic "different problem" option.
I think we could use:
- Member suspected of scam or fraud
- Member describes Custom fraud in store terms (lowering amounts, sending as
gift etc)
- Member asks for PayPal Friends and Family payment (no buyer protection)
- I wish to report a different problem
I guess the community can add a few other options.
|
|
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| | | | | | | Author: | WoutR | | Posted: | Apr 13, 2014 05:33 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, cs_amanda writes:
| | Thanks for the suggestion. I can see how the current options in the Problem Member
Report would not cover every situation that arises. While I don't know what
limitations there are with editing the existing drop down box, I'll forward
on a request to see if we can add additional options or at least adjust the ones
we have to include an "All Other Reasons" type of option. In the mean time, any
issue that doesn't match an existing option can be sent through the Help
Desk (http://www.bricklink.com/helpDesk.asp). Just choose the last option "Ask
a Question or Other Inquiry" found at the bottom of the list and you can send
a full explanation of the situation.
Amanda
CS Team
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Thank you.
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| | | | | Author: | ToriHada | | Posted: | Apr 12, 2014 22:03 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 53 times | | Topic: | Suggestions | |
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| Good suggestion. Voted yes. I also encountered this problem in the past. Hopefully,
this suggestion fixes and streamlines things.
Thor
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| | | | | Author: | StarBrick | | Posted: | Apr 13, 2014 03:35 | | Subject: | Re: Make it easier to report suspicious members | | Viewed: | 27 times | | Topic: | Suggestions | |
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| No: the member is not suspicious, its store or items or practices are.
Please do not label people when you want to label behaviour 
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Netherlands, Zuid-Holland
USA, New York
United Kingdom, England
