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| | | Author: | par016  | | Posted: | Jan 23, 2014 19:36 | | Subject: | Definition of Shipped | | Viewed: | 339 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
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| | | | | Author: | tylerawalters | | Posted: | Jan 23, 2014 19:41 | | Subject: | Re: Definition of Shipped | | Viewed: | 76 times | | Topic: | Suggestions | |
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| While I agree with you, it is possible to drop a package off at a Post Office
on Sundays or holidays, in which case, I think it is right to consider it shipped.
The Post Office doesn't have to actually be open to mail a package.
Other than that point though, I completely agree. It should be considered Packed
until it leaves your possession.
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| | | | | | | Author: | Nathan123 | | Posted: | Jan 23, 2014 19:46 | | Subject: | Re: Definition of Shipped | | Viewed: | 75 times | | Topic: | Suggestions | |
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| In Suggestions, tylerawalters writes:
| | While I agree with you, it is possible to drop a package off at a Post Office
on Sundays or holidays, in which case, I think it is right to consider it shipped.
The Post Office doesn't have to actually be open to mail a package.
Other than that point though, I completely agree. It should be considered Packed
until it leaves your possession.
|
What does the rules say about it now? I thought that an order wasn't considered
shipped until it was actually being shipped.
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| | | | | | | | | Author: | tylerawalters | | Posted: | Jan 23, 2014 19:50 | | Subject: | Re: Definition of Shipped | | Viewed: | 78 times | | Topic: | Suggestions | |
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| BrickLink Help defines the statuses this way:
Paid- Payment received.
Packed - Package has been sealed but not yet shipped.
Shipped - Package has been shipped but not yet received by buyer.
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| | | | | | | | | | | Author: | Nathan123 | | Posted: | Jan 23, 2014 19:52 | | Subject: | Re: Definition of Shipped | | Viewed: | 64 times | | Topic: | Suggestions | |
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| In Suggestions, tylerawalters writes:
| | BrickLink Help defines the statuses this way:
Paid- Payment received.
Packed - Package has been sealed but not yet shipped.
Shipped - Package has been shipped but not yet received by buyer.
|
Thanks!
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| | | | | | | | | | | Author: | Made_In_Bricks | | Posted: | Jan 23, 2014 20:57 | | Subject: | Re: Definition of Shipped | | Viewed: | 62 times | | Topic: | Suggestions | |
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| In Suggestions, tylerawalters writes:
| | BrickLink Help defines the statuses this way:
Paid- Payment received.
Packed - Package has been sealed but not yet shipped.
Shipped - Package has been shipped but not yet received by buyer.
|
shipped - package is shipped but not yet recieved by the buyer
shipped is still yet to be defined
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| | | | | | | | | | | | | Author: | Lonely_Brick_OH | | Posted: | Jan 23, 2014 21:00 | | Subject: | Re: Definition of Shipped | | Viewed: | 81 times | | Topic: | Suggestions | |
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| In Suggestions, BrickItYourself writes:
| | In Suggestions, tylerawalters writes:
| | BrickLink Help defines the statuses this way:
Paid- Payment received.
Packed - Package has been sealed but not yet shipped.
Shipped - Package has been shipped but not yet received by buyer.
|
shipped - package is shipped but not yet recieved by the buyer
shipped is still yet to be defined
|
Too funny. Not going to argue anymore. Once we print the postage and attach
it to the package (outbound designated shipping area, ready for pickup by postal
service) our SOP is to mark it shipped. If anyone does not like that, well tough
MegaBlocks!
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| | | | | | | | | | | | | | | Author: | ToriHada | | Posted: | Jan 23, 2014 21:31 | | Subject: | Re: Definition of Shipped | | Viewed: | 96 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | In Suggestions, BrickItYourself writes:
| | In Suggestions, tylerawalters writes:
| | BrickLink Help defines the statuses this way:
Paid- Payment received.
Packed - Package has been sealed but not yet shipped.
Shipped - Package has been shipped but not yet received by buyer.
|
shipped - package is shipped but not yet recieved by the buyer
shipped is still yet to be defined
|
Too funny. Not going to argue anymore. Once we print the postage and attach
it to the package (outbound designated shipping area, ready for pickup by postal
service) our SOP is to mark it shipped. If anyone does not like that, well tough
MegaBlocks!
|
In your world and under your SOP...
Do you consider buyers paid for their orders with you when they write the check
on Friday but don't mail it until Tuesday?
Do you think Uncle Sam would consider your taxes timely filed if you stamped
and sealed the envelope on April 15th but did not actually mail it until April
25th?
Do your employees clock into work and start getting paid as soon as they get
dressed at home?
Is the toast done when you first put it in the toaster?
Is coitus done as soon as you put on the prophylactic?
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| | | | | | | | | | | | | | | | | Author: | jhkc... | | Posted: | Jan 23, 2014 21:40 | | Subject: | (Cancelled) | | Viewed: | 83 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | | | | | | | Author: | bb442684 | | Posted: | Jan 23, 2014 22:04 | | Subject: | Re: Definition of Shipped | | Viewed: | 79 times | | Topic: | Suggestions | |
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| In Suggestions, fosterbengoshi writes:
| | Is the toast done when you first put it in the toaster?
|
That depends on how dark you like your toast! 
I've had toast at restaurants that looked (and tasted) like it sat in the
toaster for 3 hours with no electricity applied.
| | Is coitus done as soon as you put on the prophylactic?
|
Maybe if you're 13.
—Todd
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| | | | | | | | | | | | | | | | | Author: | Made_In_Bricks | | Posted: | Jan 23, 2014 22:10 | | Subject: | Re: Definition of Shipped | | Viewed: | 69 times | | Topic: | Suggestions | |
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| I was only pointing out the self definition in the BL wording
let us define some other words the same way
Good - An adjective to describe something good
Ugly - An adjective for something ugly
Bad - An Adjective for something bad
Doesn't really help right?
I've always thought we have too many options for an order status
I'm good with pending, invoiced, shipped, received, completed, cancelled
thanks,
Ken
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| | | | | | | | | Author: | graphite37 | | Posted: | Jan 23, 2014 19:51 | | Subject: | Re: Definition of Shipped | | Viewed: | 61 times | | Topic: | Suggestions | |
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| In Suggestions, Nathan123 writes:
| | In Suggestions, tylerawalters writes:
| | While I agree with you, it is possible to drop a package off at a Post Office
on Sundays or holidays, in which case, I think it is right to consider it shipped.
The Post Office doesn't have to actually be open to mail a package.
Other than that point though, I completely agree. It should be considered Packed
until it leaves your possession.
|
What does the rules say about it now? I thought that an order wasn't considered
shipped until it was actually being shipped.
|
Dropping it off with a shipping company, whether they're open or not, is
shipped. If it is out of the seller hands and now in the possession of a carrier
that is shipped. Up until that point I agree it is packed. I will add tracking
to Paypal once labels are generated and the information is available but BL status
doesn't change to shipped until after I've dropped it off at USPS/Fedex/UPS.
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| | | | | Author: | WILYKAT | | Posted: | Jan 23, 2014 19:50 | | Subject: | Re: Definition of Shipped | | Viewed: | 72 times | | Topic: | Suggestions | |
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| In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
Well, generally it's a good form to update to shipped when you hand it out
to the carrier, to pick up sites, or at suitable drop boxes. Marking it as shipped
on Sunday and Holiday could be done with drop box or mailbox but still... :p
Ice cold, wet, or covered in dog poo due to prank is the reason I prefer to
hand it to carrier or in post office or local UPS pickup location in my nearby
grocery store.
The seller might have misplaced the package, slipped under the car seat maybe?
And didn't realize the specific package wasn't actually shipped yet?
Or maybe the post office had it and put it aside, lost it for a couple weeks?
Those happens.
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| | | | | | | Author: | par016 | | Posted: | Jan 23, 2014 20:01 | | Subject: | Re: Definition of Shipped | | Viewed: | 71 times | | Topic: | Suggestions | |
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| In Suggestions, WILYKAT writes:
| | In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
Well, generally it's a good form to update to shipped when you hand it out
to the carrier, to pick up sites, or at suitable drop boxes. Marking it as shipped
on Sunday and Holiday could be done with drop box or mailbox but still... :p
Ice cold, wet, or covered in dog poo due to prank is the reason I prefer to
hand it to carrier or in post office or local UPS pickup location in my nearby
grocery store.
The seller might have misplaced the package, slipped under the car seat maybe?
And didn't realize the specific package wasn't actually shipped yet?
Or maybe the post office had it and put it aside, lost it for a couple weeks?
Those happens.
|
I did not know it was possible to drop of a shipment on a Holiday or Sunday.
However, I think the situation I was eluding to is quite a different story and
I believe it is quite in my right to leave negative feedback. In the time since
I placed my order this seller has received about 10 neutral feedbacks solely
about their "shipping time." The only reason they are neutral is because the
seller holds feeedback "hostage"
-Pete
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| | | | | | | | | Author: | jhkc... | | Posted: | Jan 23, 2014 20:35 | | Subject: | Re: Definition of Shipped | | Viewed: | 81 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | In Suggestions, WILYKAT writes:
| | In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
Well, generally it's a good form to update to shipped when you hand it out
to the carrier, to pick up sites, or at suitable drop boxes. Marking it as shipped
on Sunday and Holiday could be done with drop box or mailbox but still... :p
Ice cold, wet, or covered in dog poo due to prank is the reason I prefer to
hand it to carrier or in post office or local UPS pickup location in my nearby
grocery store.
The seller might have misplaced the package, slipped under the car seat maybe?
And didn't realize the specific package wasn't actually shipped yet?
Or maybe the post office had it and put it aside, lost it for a couple weeks?
Those happens.
|
I did not know it was possible to drop of a shipment on a Holiday or Sunday.
However, I think the situation I was eluding to is quite a different story and
I believe it is quite in my right to leave negative feedback. In the time since
I placed my order this seller has received about 10 neutral feedbacks solely
about their "shipping time." The only reason they are neutral is because the
seller holds feeedback "hostage"
-Pete
|
I won't speculate on your problem order, but it is most definitely possible,
and even encouraged with those self serve kiosks, to drop off packages at night
and on holidays. When it goes in through that slot, it's sitting inside the
post office, completely shipped as far as BL status goes. Now, until an employee
scans said package, the tracking will say "electronic info received". So, the
buyer may think, oh, this wasn't accepted until this time, they said it was
shipped earlier, the seller must be untruthful, optimistic or mistaken. Not true.
It was shipped last night or on Thanksgiving. The post office just electronically
accepted it the next day, during their normal business hours. Drop off time is
a part of transit time. That's why my Drive thru- thank you says "your package
is in the mail" to be very clear about the status distinction.
Jason
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| | | | | Author: | Justinqsmommy | | Posted: | Jan 23, 2014 19:52 | | Subject: | Re: Definition of Shipped | | Viewed: | 55 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
I agree some sellers do use this status incorrectly, and it really is poor customer
service. Paypal does this too and I don't like it there either. They send
an email that your package has been shipped when the postage label has just been
printed. I mark my packages as being shipped upon my return from the post office,
because that's what shipped means. With that being said, if we have to start
listing definitions for everything then the rules and TOS are going to get really
long.
-Donna
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| | | | | Author: | Lonely_Brick_OH | | Posted: | Jan 23, 2014 19:59 | | Subject: | (Cancelled) | | Viewed: | 87 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | Author: | kzinti | | Posted: | Jan 23, 2014 20:37 | | Subject: | Re: Definition of Shipped | | Viewed: | 64 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | Not to be rude but this is not even close to a good idea.
Many times the post office does not scan a package.
I had one that was put up as NSS that was never scanned.
It arrived 8 days later in Russia without a single scan.
If the buyer was not honest they would have said I never dropped it to the post
office.
I did.
Shipped means printing the label and putting it out for shipment.
What happens at the post office, stays at the post office.
|
For this reason, when dropping off at the Post Office of late, I have them scan
in the whole batch. You can hear their eyes roll half a State away.
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| | | | | | | Author: | BLUSER_27068 | | Posted: | Jan 23, 2014 20:43 | | Subject: | Re: Definition of Shipped | | Viewed: | 61 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | Not to be rude but this is not even close to a good idea.
Shipped means printing the label and putting it out for shipment.
|
Not to be rude but I disagree big time.
Shipped is self explanitory.
If you still have it.....it is not shipped!
Otherwise I could buy paint/brushes, set it in the living room and call it painted.
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| | | | | | | | | Author: | Lonely_Brick_OH | | Posted: | Jan 23, 2014 20:48 | | Subject: | (Cancelled) | | Viewed: | 63 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | Lonely_Brick_OH | | Posted: | Jan 23, 2014 20:52 | | Subject: | (Cancelled) | | Viewed: | 53 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | | | Author: | ToriHada | | Posted: | Jan 23, 2014 21:06 | | Subject: | Re: Definition of Shipped | | Viewed: | 66 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | In "your world" our shipping area would be called "getting ready to leave the
building area but not yet shipped area". Too long.
|
Simple. In the world of normal people, we call that "packed" - not shipped. As
long as the package is still in your possession, it has not been shipped. Slapping
a shipping label on the box on Friday afternoon and having it sit on your desk
all weekend is most definitely NOT shipped. Not by any legal, contractual or
common sense understanding of the word.
Thor
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| | | | | | | | | | | | | | | Author: | renhoffman | | Posted: | Jan 23, 2014 21:10 | | Subject: | Re: Definition of Shipped | | Viewed: | 52 times | | Topic: | Suggestions | |
|
| In Suggestions, fosterbengoshi writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | In "your world" our shipping area would be called "getting ready to leave the
building area but not yet shipped area". Too long.
|
Simple. In the world of normal people, we call that "packed" - not shipped. As
long as the package is still in your possession, it has not been shipped. Slapping
a shipping label on the box on Friday afternoon and having it sit on your desk
all weekend is most definitely NOT shipped. Not by any legal, contractual or
common sense understanding of the word.
Thor
|
Yes, and this is why many sellers wanted the "packed" status to block order additions.
When I mark an order as "packed", it is sealed with a label on it. I mark it
"shipped" when it leaves my property.
Darren
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| | | | | | | | | | | | | | | | | Author: | Rolf | | Posted: | Jan 23, 2014 22:06 | | Subject: | Re: Definition of Shipped | | Viewed: | 54 times | | Topic: | Suggestions | |
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| In Suggestions, renhoffman writes:
| | In Suggestions, fosterbengoshi writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | In "your world" our shipping area would be called "getting ready to leave the
building area but not yet shipped area". Too long.
|
Simple. In the world of normal people, we call that "packed" - not shipped. As
long as the package is still in your possession, it has not been shipped. Slapping
a shipping label on the box on Friday afternoon and having it sit on your desk
all weekend is most definitely NOT shipped. Not by any legal, contractual or
common sense understanding of the word.
Thor
|
Yes, and this is why many sellers wanted the "packed" status to block order additions.
When I mark an order as "packed", it is sealed with a label on it. I mark it
"shipped" when it leaves my property.
Darren
|
Agreed to both, I use packed for "package at home" and shipped as "package at
USPS".
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| | | | | | | | | | | | | Author: | BLUSER_27068 | | Posted: | Jan 23, 2014 21:11 | | Subject: | Re: Definition of Shipped | | Viewed: | 50 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | In "your world" our shipping area would be called "getting ready to leave the
building area but not yet shipped area".
|
Precisely.
Not just my world, the real world also.
If it is still in the building it is packed.
If it left the building it is marked shipped.
Pretty simple really.
Yet I digress...............
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| | | | | | | | | | | Author: | Pokernut | | Posted: | Jan 23, 2014 20:57 | | Subject: | Re: Definition of Shipped | | Viewed: | 43 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | So you are saying a package done on Friday, packed, shipping printed on the package
is not 'shipped' until Monday when the postal person gets there to pickup?
|
Now that is correct.
Using your method of defining shipped is how the OP had such a bad experience.
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| | | | | | | | | | | Author: | renhoffman | | Posted: | Jan 23, 2014 21:01 | | Subject: | Re: Definition of Shipped | | Viewed: | 58 times | | Topic: | Suggestions | |
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| | | So you are saying a package done on Friday, packed, shipping printed on the package
is not 'shipped' until Monday when the postal person gets there to pickup?
|
That is exactly when all my orders are marked as "shipped", when the bag is no
longer hanging on the box  .
Darren
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| | | | | | | Author: | Pokernut | | Posted: | Jan 23, 2014 20:54 | | Subject: | Re: Definition of Shipped | | Viewed: | 51 times | | Topic: | Suggestions | |
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| In Suggestions, Lonely_Brick_OH writes:
| | Shipped means printing the label and putting it out for shipment.
|
Wrong.
Some of us do not print out postage labels online.. so shipping cannot be defined
as above.
simply put...
An order is only shipped when it is no longer in the hands of the seller, but
in the custody of the delivery service, whatever it happens to be
( On a side note...waiting 6 weeks to ship an order, even with the holidays,
is a downright disgrace.)
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| | | | | | | | | Author: | George_Lucy | | Posted: | Jan 23, 2014 21:08 | | Subject: | Re: Definition of Shipped | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
Suggestions, Pokernut writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | Shipped means printing the label and putting it out for shipment.
|
Wrong.
Some of us do not print out postage labels online.. so shipping cannot be defined
as above.
simply put...
An order is only shipped when it is no longer in the hands of the seller, but
in the custody of the delivery service, whatever it happens to be
( On a side note...waiting 6 weeks to ship an order, even with the holidays,
is a downright disgrace.)
|
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | renhoffman | | Posted: | Jan 23, 2014 21:21 | | Subject: | Re: Definition of Shipped | | Viewed: | 68 times | | Topic: | Suggestions | |
|
| In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
Ah, now we are getting somewhere... The OP is actually complaining about a large
seller here that is famous for taking payment, and not shipping, for a long time.
I have bought from this seller before, and they have always come through, but
only after being asked. I have not ever left them a bad feedback, like I said,
they have always come through with what I ordered. They do seem to play games
with the shipping times though, changing the status every day, making it impossible
to know when it actually shipped. It seemed to me that they spent more time trying
to hide the actual shipping time, than actually shipping orders. I have since
decided never to order from them again. I'm talking featured with more than
one negative.
Darren
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | BrickAThon | | Posted: | Jan 24, 2014 12:07 | | Subject: | Re: Definition of Shipped | | Viewed: | 57 times | | Topic: | Suggestions | |
|
| In Suggestions, renhoffman writes:
| | In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
Ah, now we are getting somewhere... The OP is actually complaining about a large
seller here that is famous for taking payment, and not shipping, for a long time.
I have bought from this seller before, and they have always come through, but
only after being asked. I have not ever left them a bad feedback, like I said,
they have always come through with what I ordered. They do seem to play games
with the shipping times though, changing the status every day, making it impossible
to know when it actually shipped. It seemed to me that they spent more time trying
to hide the actual shipping time, than actually shipping orders. I have since
decided never to order from them again. I'm talking featured with more than
one negative.
Darren
|
If we're thinking about the same seller, we have this issue almost every
time we order with them - and they blame it on the PO not scanning things in
a timely manner. I've NEVER encountered a post office that does NOT scan
things the same day, and have been told by two different post offices that they
HAVE TO scan things the SAME day they receive the items.
Well, I know to expect it, so I accept it if I order from them - but, if I was
a new buyer and got this service I'd be highly irked.
You get what you pay for? 
Tracy
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| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | Pokernut | | Posted: | Jan 23, 2014 21:25 | | Subject: | Re: Definition of Shipped | | Viewed: | 58 times | | Topic: | Suggestions | |
|
| It would help to read the reply I actually posted
In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
So I will expand.
| | | | An order is only shipped when it is no longer in the hands of the seller, but in the custody of the delivery service, whatever it happens to be
|
|
Does 6 hours in notifying a customer, that their order is shipped, make a difference
to that customer? Not at all, but 7/10/12/21 days does.
If your orders get collected @ 11 am by your mailman you could easily mark all
those orders as shipped at 12/2/4/6 pm. The fact being it doesnt matter a jot
what TIME an order is marked shipped, but it should be marked on the DAY it is
shipped...NOT marked shipped then held for 1/2/3/12 days.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | ToriHada | | Posted: | Jan 23, 2014 21:38 | | Subject: | (Cancelled) | | Viewed: | 84 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | connie | | Posted: | Jan 23, 2014 21:49 | | Subject: | Re: Definition of Shipped | | Viewed: | 64 times | | Topic: | Suggestions | |
|
| In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
Amen!. Everything seems so complicated lately. I print the labels around 1
or 2 am., put on the packages, record tracking # on orders, put packages into
mailbin, mark as shipped and go to bed. Sometime in the early morning the postman
rings the doorbell, husband hands him the bin and that is that. When I wake
up all is shipped. Since the tracking # is on all orders and mentioned in the
ship notice then anyone can check to see that their package is indeed gone.
connie
| |
Suggestions, Pokernut writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | Shipped means printing the label and putting it out for shipment.
|
Wrong.
Some of us do not print out postage labels online.. so shipping cannot be defined
as above.
simply put...
An order is only shipped when it is no longer in the hands of the seller, but
in the custody of the delivery service, whatever it happens to be
( On a side note...waiting 6 weeks to ship an order, even with the holidays,
is a downright disgrace.)
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Melanie01 | | Posted: | Jan 24, 2014 12:49 | | Subject: | Re: Definition of Shipped | | Viewed: | 82 times | | Topic: | Suggestions | |
|
| In Suggestions, connie writes:
| | In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
Amen!. Everything seems so complicated lately. I print the labels around 1
or 2 am., put on the packages, record tracking # on orders, put packages into
mailbin, mark as shipped and go to bed. Sometime in the early morning the postman
rings the doorbell, husband hands him the bin and that is that. When I wake
up all is shipped. Since the tracking # is on all orders and mentioned in the
ship notice then anyone can check to see that their package is indeed gone.
connie
|
Pythagorean theorem: 24 words.
The Lord's prayer: 66 words.
Archimedes' Principle: 67 words.
The 10 Commandments: 179 words.
The Gettysburg address: 286 words.
The Declaration of Independence: 1,300 words.
The US Government regulations on the sale of cabbage: 26,911
words.
Bricklink Industry Standards and Seller Practices pertaining to sale of Lego:
52,789 words.
| | | |
Suggestions, Pokernut writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | Shipped means printing the label and putting it out for shipment.
|
Wrong.
Some of us do not print out postage labels online.. so shipping cannot be defined
as above.
simply put...
An order is only shipped when it is no longer in the hands of the seller, but
in the custody of the delivery service, whatever it happens to be
( On a side note...waiting 6 weeks to ship an order, even with the holidays,
is a downright disgrace.)
|
|
|
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | BrickAThon | | Posted: | Jan 24, 2014 13:09 | | Subject: | Re: Definition of Shipped | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | In Suggestions, connie writes:
| | In Suggestions, George_Lucy writes:
| | So after I print a label do I wait till my mailman picks up my mail at 11:00
AM or do I wait till around 5:00 when he arrives at the Post Office. Now I would
have to assume he is at the Post Office at that time. Then when will it be scanned.
Do I wait till I see the tracking that it was scanned and then Mark it shipped.
Why does everything have to be so complicated. Print the label mail the package
as you should mark it shipped and move on.
|
Amen!. Everything seems so complicated lately. I print the labels around 1
or 2 am., put on the packages, record tracking # on orders, put packages into
mailbin, mark as shipped and go to bed. Sometime in the early morning the postman
rings the doorbell, husband hands him the bin and that is that. When I wake
up all is shipped. Since the tracking # is on all orders and mentioned in the
ship notice then anyone can check to see that their package is indeed gone.
connie
|
Pythagorean theorem: 24 words.
The Lord's prayer: 66 words.
Archimedes' Principle: 67 words.
The 10 Commandments: 179 words.
The Gettysburg address: 286 words.
The Declaration of Independence: 1,300 words.
The US Government regulations on the sale of cabbage: 26,911
words.
Bricklink Industry Standards and Seller Practices pertaining to sale of Lego:
52,789 words.
|
::applause::
LMAO!
-T
| |
| | | |
Suggestions, Pokernut writes:
| | In Suggestions, Lonely_Brick_OH writes:
| | Shipped means printing the label and putting it out for shipment.
|
Wrong.
Some of us do not print out postage labels online.. so shipping cannot be defined
as above.
simply put...
An order is only shipped when it is no longer in the hands of the seller, but
in the custody of the delivery service, whatever it happens to be
( On a side note...waiting 6 weeks to ship an order, even with the holidays,
is a downright disgrace.)
|
|
|
|
|
|
|
| | | | | |
| | | | | Author: | Made_In_Bricks | | Posted: | Jan 23, 2014 21:06 | | Subject: | Re: Definition of Shipped | | Viewed: | 53 times | | Topic: | Suggestions | |
|
| My postal employee gives me several postal boxes to put my orders in. When an
order is in the US Postal Box it is shipped, the problem rests in people not
moving the order to the next phase of being shipped.
Does it really matter if an order was marked shipped or packed if they were sleeping
on it?
Or if someone lost it on the way to the post office with a batch of orders would
they even realize it is under the seat?
I had this happen to me with an international order, it slid under the seat in
the car, but I was shipping 10 or so other orders.
Buyer messaged me in two weeks that they haven't gotten to it, I went to
look for the customs form couldn't find it but found the package itself,
nicely apologized and refunded their shipping and shipped the item out
most of these situation would be solved by people being nice and owning up to
their mistakes
change the system and something will still irk you, me and the rest of us at
sometime
Thanks
Ken
Brick It Yourself
|
|
|
| | | | | |
| | | | | Author: | Lonely_Brick_OH | | Posted: | Jan 23, 2014 21:10 | | Subject: | Re: Definition of Shipped | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| Sorry, will not have a discussion with a certain Forum poster.
Have a nice evening, and good luck with your suggestion.
In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
|
|
|
| | | | | |
| | | | | Author: | Brettj666 | | Posted: | Jan 23, 2014 21:17 | | Subject: | Re: Definition of Shipped | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
I don't think this needs expanding on, you just had a lame-duck seller
|
|
|
| | | | | | | | | |
| | | | | | | Author: | par016 | | Posted: | Jan 23, 2014 21:20 | | Subject: | Re: Definition of Shipped | | Viewed: | 59 times | | Topic: | Suggestions | |
|
| In Suggestions, Brettj666 writes:
| | In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
I don't think this needs expanding on, you just had a lame-duck seller
|
However, if I want to take action against the seller I have no means to stand
on. They will claim that the item was shipped because they had a sticker on
it even though in all likelihood it was sitting in their home/place of business
for almost 2 weeks. But I do agree this is mostly just a bad seller.
Pete
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| | | | | | | | | | | | | |
| | | | | | | | | Author: | Made_In_Bricks | | Posted: | Jan 23, 2014 21:22 | | Subject: | Re: Definition of Shipped | | Viewed: | 57 times | | Topic: | Suggestions | |
|
|
I started a thread here about a package I shipped (dropped off at the post office)
didn't get a scan because the postal worker (that I am familiar with) gave
me the nod that they would take care of it.
It never got scanned until delivery, package was $450 too...
Ken
Brick It Yourself
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | mnementh | | Posted: | Jan 24, 2014 14:25 | | Subject: | Re: Definition of Shipped | | Viewed: | 66 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | However, if I want to take action against the seller I have no means to stand
on.
|
Your action is to leave them adverse feedback, either neutral or negative depending
on how much it bothers you.
The only way to change a sellers behavior is to leave adverse feedback.
Troy
|
|
| | | | | |
| | | | | Author: | maxx3001 | | Posted: | Jan 24, 2014 02:55 | | Subject: | (Cancelled) | | Viewed: | 83 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | BLUSER_424058 | | Posted: | Jan 24, 2014 10:47 | | Subject: | (Cancelled) | | Viewed: | 63 times | | Topic: | Suggestions | |
|
| | (Cancelled) |
|
| | | | | |
| | | | | Author: | Dolfan413 | | Posted: | Jan 24, 2014 14:37 | | Subject: | Re: Definition of Shipped | | Viewed: | 65 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
To me this is just a lot of talk that comes down to one thing, customer service.
I mark my orders shipped when i print off the label, I have never once failed
to get the order to the post office or into a mail box before the cutoff for
pick up that day. If you can't achieve that level of service then by all
means you shouldn't mark your order shipped until it has left your possession.
You are welcome to look at my feed back and almost all of them mention something
about fast shipping. This doesn't need a rule or definition, this needs people
to treat their customers the way they want to be treated.
My two cents,
warren
|
|
|
| | | | | |
| | | | | Author: | QCBricks | | Posted: | Jan 24, 2014 14:39 | | Subject: | Re: Definition of Shipped | | Viewed: | 112 times | | Topic: | Suggestions | |
|
| In Suggestions, par016 writes:
| | I suggest that BrickLink update it's rules to include a definition of shipping.
I believe that shipping should be defined as a package that is no longer in the
seller's possession but in the possession of some postal delivery company.
I have an order that was marked as shipped December 10th. After 4 inquiries for
the tracking number without any helpful response I filed an NSS. That clearly
got their attention because I got the tracking number within an hour. The tracking
information told me that the shipping information was generated on January 10
(meaning they printed the shipping label), but the package was not received at
the local post office until yesterday January 22. (Side note: Which now that
I think about it means that they actually had the nerve to respond that they
will look for my tracking number when they actually still had the package in
their possession.)
To me this is unacceptable. Printing a label is no different than me writing
the address on a box. I would never write a name on a package and then go and
mark an item as shipped. However, I see this quite frequently (not as extreme
of cases); I will make a purchase on a Sunday or at night, and an hour after
I have paid the seller will mark the item as shipped. Clearly that is impossible.
This needs to be changed.
Thanks for listening and letting me rant a little guys,
Pete
|
Voted no only because Bricklink needs to be in the business of getting people
to this website and developing BL 2.0...not in the defining words business.
So....
I think I wrote about 10,000 words about this discussion in my head last night,
but no one is going to read all that and most of my points boiled down to a few
key items.
Buyers:
Have some freakin backbone. Demand excellence from each and every seller here.
Period.
This shipping after 4 weeks crap, shipping used as new, or these ridiculous "let
me check the tracking" and then actually shipping days later nonsense only happens
because buyers 1.) continue to order from these stores and 2.) do not leave negatives
or neutrals.
You are not defined by the feedback you receive.
Leave the bad feedback for the bad sellers and if they retaliate or "hold
feedback hostage", then wear it proudly like a badge...but more importantly stop
ordering from the stores that somehow cannot manage to get a package in the mail
after a month.
Also...stop lumping these bad stores under the "large stores just are that way"
discussion. There are many large stores that don't pull this garbage.
Sellers:
If you have 30 or 40 neutrals or negatives (or even 5-10%+ neutrals or negatives
in extreme cases), you really need to reassess what you are doing here.
I know, I know...it is a conspiracy by your buyers against you that they implement
by not reading your store terms that say you ship within 15 business days, but
come on. Maybe selling Lego is not the right thing for you.
How is it that PBD can somehow have 0 negatives in their last 5800+ feedback?
Toyburg 1 neutral and 0 negatives in their last 3100+ feedback?
BuddysBricks 1 neutral and 0 negatives in their last 2900+ feedback?
These are all large stores with large amounts of orders.
Are they magic? Maybe(!), but they simply take care of their customers and run
their businesses well. How is it that those stores (and many more) can get it
together well enough to have those sorts of records, yet other stores can't
seem to avoid racking up negatives? (I mean 52 neutrals and negatives over the
last 498 feedback?...really?)
Now, I understand that there are emergencies that crop up from time to time,
but when there is a pattern of this behavior over a long period of time that
is a different issue all together.
I know many others feel this way, I get messages all the time about these issues,
but both buyers and sellers need to work to rid BL of this lunacy.
Scott
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USA, New York
United Kingdom, Scotland
Canada, Ontario
Netherlands, Utrecht
