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| | | Author: | enig  | | Posted: | Jun 17, 2013 09:46 | | Subject: | fee automatization/elimination | | Viewed: | 280 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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| | | | | Author: | Brettj666 | | Posted: | Jun 17, 2013 09:51 | | Subject: | Re: fee automatization/elimination | | Viewed: | 82 times | | Topic: | Suggestions | |
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| I like the hard lined approach better.. Build it into your prices..
I just reviewed someone's about me page that said
"other than shipping, there are no additional fees"
then in the splash, this US seller states that 6% fee will be added to all orders.
(I presume 3% of that is bricklink and 3% is paypal.)
In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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| | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:03 | | Subject: | Re: fee automatization/elimination | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, Brettj666 writes:
| | I like the hard lined approach better.. Build it into your prices..
I just reviewed someone's about me page that said
"other than shipping, there are no additional fees"
then in the splash, this US seller states that 6% fee will be added to all orders.
(I presume 3% of that is bricklink and 3% is paypal.)
|
I would prefer it too, but if only it was so simple..  PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
| | In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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| | | | | | | | | Author: | Timothy_Smith | | Posted: | Jun 17, 2013 10:05 | | Subject: | Re: fee automatization/elimination | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | I would prefer it too, but if only it was so simple.. PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
|
This is exactly what I'm saying about shipping.
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| | | | | | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:10 | | Subject: | Re: fee automatization/elimination | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, Timothy_Smith writes:
| | In Suggestions, enig writes:
| | I would prefer it too, but if only it was so simple.. PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
|
This is exactly what I'm saying about shipping.
|
and what are you saying about shipping?
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| | | | | | | | | | | | | Author: | Timothy_Smith | | Posted: | Jun 17, 2013 10:13 | | Subject: | Re: fee automatization/elimination | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | In Suggestions, Timothy_Smith writes:
| | In Suggestions, enig writes:
| | I would prefer it too, but if only it was so simple.. PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
|
This is exactly what I'm saying about shipping.
|
and what are you saying about shipping?
|
This:
| | I would prefer it too, but if only it was so simple.
either some buyers would be partly paying other buyers [shipping],
or I would be losing on some transactions
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| | | | | | | | | | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:33 | | Subject: | Re: fee automatization/elimination | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, Timothy_Smith writes:
| | In Suggestions, enig writes:
| | In Suggestions, Timothy_Smith writes:
| | In Suggestions, enig writes:
| | I would prefer it too, but if only it was so simple.. PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
|
This is exactly what I'm saying about shipping.
|
and what are you saying about shipping?
|
This:
| | I would prefer it too, but if only it was so simple.
either some buyers would be partly paying other buyers [shipping],
or I would be losing on some transactions
|
|
and how shipping has to do anything with what I am suggesting?
do you want all sellers to have same shipping fees for all buyers, regardless
the country? 
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| | | | | | | | | Author: | Brettj666 | | Posted: | Jun 17, 2013 11:15 | | Subject: | Re: fee automatization/elimination | | Viewed: | 52 times | | Topic: | Suggestions | |
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| Well, I get charged variable fees based on where I get the payment from as well..
We are forced to manage it.
To the customer, the price is the same, if you order from me, I just get less
than I do if I get the exact same order from Timothy Smith.
Now, 70% of my orders come from Canada and the US.
So, from a paypal perspective, 70% have a cost of 4%.
Let's assume that the other 30% are now 5%.
My paypal costs are 70%x4 + 30%x5 or 4.3%.
If I had charged paypal and now I don't, I could get (roughly) the same revenue
by upping my prices 4.3%.
To the customer, virtually everything is the same.
a .03 part still will cost .03.. but 1000 of them, instead of costing $30.00,
may cost $31.20
In Suggestions, enig writes:
| | In Suggestions, Brettj666 writes:
| | I like the hard lined approach better.. Build it into your prices..
I just reviewed someone's about me page that said
"other than shipping, there are no additional fees"
then in the splash, this US seller states that 6% fee will be added to all orders.
(I presume 3% of that is bricklink and 3% is paypal.)
|
I would prefer it too, but if only it was so simple.. PayPal fees vary from
country to country, so why I should add 5% to my costs to cover PP fee expenses
for, say, orders from South Korea, while PP fee for my European customers is
3.5%?
So if I were to set a standardized fee, either some buyers would be partly paying
other buyers fees, or I would be losing few % on some transactions.
| | In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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| | | | | Author: | SimplyBricks | | Posted: | Jun 17, 2013 09:58 | | Subject: | Re: fee automatization/elimination | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
|
The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
Mike
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| | | | | | | Author: | WoutR | | Posted: | Jun 17, 2013 10:40 | | Subject: | Re: fee automatization/elimination | | Viewed: | 42 times | | Topic: | Suggestions | |
|
| In Suggestions, SimplyBricks writes:
| | In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
|
The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
Mike
|
I do not mind paying a (single) handling fee if the seller is clear about it.
It is a single flat fee (or simply structured fee based on order value) for packaging
and time. Because of the diverse nature of Bricklink orders it is very reasonable
if sellers do not incorporate that into their store prices. It does make a difference
if I buy 1 single part or 2345 parts in 67 lots.
I do avoid stores with complicated fee structures or several additional fees.
I also avoid stores where I know they do not charge exact shipping without making
a clear statement about it, it makes me feel like I am getting cheated if the
handling fee is automatically incorporated.
I do not need graphics to show me the fees, but I do need sellers to be clear
in their store pages. It would be nice if those fees could be shown/confirmed
on check-out. Then I would know I would pay the amount shown + exact shipping,
nothing more.
So...
YES, show all fees on checkout (except exact shipping cost),
YES, limit the amount of fees (and, maybe, the kind of fees) that are acceptable
YES, make sure fees are listed clearly (!) in the store terms
and
NO, do not show them grapically or force them to be shown while shopping. A notification
on the store terms page, which is included in the checkout page, is sufficient.
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| | | | | | | Author: | belldandy | | Posted: | Jun 17, 2013 11:24 | | Subject: | Re: fee automatization/elimination | | Viewed: | 43 times | | Topic: | Suggestions | |
|
| In Suggestions, SimplyBricks writes:
| | The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
|
+1
A few years ago, I got hit with a $30 handling fee from a store. Such fees mean
that I have to be wary of shopping on BL (which makes me less likely to buy),
cheats BL of their fees, and makes it difficult to comparison shop.
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| | | | | | | Author: | ScootersBricks | | Posted: | Jun 18, 2013 03:29 | | Subject: | Re: fee automatization/elimination | | Viewed: | 61 times | | Topic: | Suggestions | |
|
| In Suggestions, SimplyBricks writes:
| | In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
|
The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
Mike
|
-1 Unfortunately. Since our store is a business we are required to collect,
report and then pay 6% tax on anything sold in our home state. If I don't
collect it, set it aside, and then pay it to the government, I go to jail for
a long time for tax evasion.
I don't mind making a standardization of fees, or a categorization of
fees (for example, 'lot limit,' 'sales tax,' 'handling fee,'
'paypal/bricklink fee recoup fee', etc. I don't mind paying it as
long as I can see it. But I don't like taking the choice away from stores
who have chosen to build it into their business model.
Unfortunately banning all fees would make it impossible for me to legally be
a part of this website, and the same goes for many other stores who are legit
with their sales tax collection. I say make fees clear, or even have a "FEES"
section on the store's TOS page that must be filled out, and not allow any
fees not mentioned there.
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| | | | | | | Author: | Timothy_Smith | | Posted: | Jun 18, 2013 04:47 | | Subject: | Re: fee automatization/elimination | | Viewed: | 37 times | | Topic: | Suggestions | |
|
| In Suggestions, SimplyBricks writes:
| | The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
Mike
|
If I didn't have a handling fee, I would need a minimum order.
But it's one price for all orders and it could be listed at time of purchase.
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| | | | | | | | | Author: | SimplyBricks | | Posted: | Jun 18, 2013 04:50 | | Subject: | Re: fee automatization/elimination | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Timothy_Smith writes:
| | In Suggestions, SimplyBricks writes:
| | The quickest and easiest way to stop this is to ban ALL fees! If you want to
charge any fees, then add into your store prices and that includes shipping fees
as well!
Mike
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If I didn't have a handling fee, I would need a minimum order.
But it's one price for all orders and it could be listed at time of purchase.
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Absolutely
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| | | | | Author: | Timothy_Smith | | Posted: | Jun 17, 2013 10:00 | | Subject: | Re: fee automatization/elimination | | Viewed: | 42 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
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Agreed so far, I'd like to see all fees up front.
| | If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
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As long as the initial fee option is there, I'm for it.
When I'm buying, I avoid percentage-based fees, but I understand why they
exist.
Flat fees for all orders are fairly standard and common.
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jun 17, 2013 10:00 | | Subject: | Re: fee automatization/elimination | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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Voted no.
I prefer a more simple price = items + shipping (as in most other marketplaces)
for BL2
other costs are added into item price or shipping by the seller.
I do not favour "systemising" these over complex pricing structures, even if
they are made much clearer as you suggest they still make it difficult to calculate
the real price. It just clouds the PG and makes loopholes for fee avoidance (or
causes us to pay fees on the total invoice instead of just the goods)
This of course is separate to the other discussion about whether "shipping" should
be actual postage or a competitive price determined by the seller (as in most
other marketplaces).
Robert
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| | | | | | | Author: | Timothy_Smith | | Posted: | Jun 17, 2013 10:10 | | Subject: | Re: fee automatization/elimination | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, Rob_and_Shelagh writes:
| | I prefer a more simple price = items + shipping (as in most other marketplaces)
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I prefer no minimum order.  That's as a seller.
As a buyer, usually doesn't matter to me. As long as I can understand the
terms.
But all fees upfront would be great if it could happen.
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| | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:22 | | Subject: | Re: fee automatization/elimination | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, Rob_and_Shelagh writes:
| | In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
|
Voted no.
I prefer a more simple price = items + shipping (as in most other marketplaces)
for BL2
other costs are added into item price or shipping by the seller.
I do not favour "systemising" these over complex pricing structures, even if
they are made much clearer as you suggest they still make it difficult to calculate
the real price. It just clouds the PG and makes loopholes for fee avoidance (or
causes us to pay fees on the total invoice instead of just the goods)
|
I do not like complex pricing structures that some shops have as well. Eliminating
the possibility to have over-complex TOS which differ from shop to shop, I suggest
having limited options on fees PLUS having a standardized display of them.
what this would do? Some shops would not care and continue on adding fees. Whatever
- buyers then choose what suits them best. While other sellers would go set up
the fees, then take a look at their main page and see all the big red signs indicating
their fees, and maybe decide to include it all in their stock prices and go on
doing an honest business. Unlike it is now
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This of course is separate to the other discussion about whether "shipping" should
be actual postage or a competitive price determined by the seller (as in most
other marketplaces).
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Well, at least sellers have learned to indicate their shipping charges clearly,
so I do not see it as being a problem. Buyers can see it clearly, and decide
if it's worth to stop by or not.
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| | | | | | | | | Author: | Timothy_Smith | | Posted: | Jun 17, 2013 10:26 | | Subject: | Re: fee automatization/elimination | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | doing an honest business. Unlike it is now
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You are not in a position to cast that particular stone, sir.
Honesty includes, for example, honest customs declarations.
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| | | | | | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:30 | | Subject: | Re: fee automatization/elimination | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, Timothy_Smith writes:
| | In Suggestions, enig writes:
| | doing an honest business. Unlike it is now
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You are not in a position to cast that particular stone, sir.
Honesty includes, for example, honest customs declarations.
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Please point me to the line where I have actually said that I cheat on customs
declarations on BL orders. Sir.
Just please read the sentence carefully before you proceed.
Or should I point you to the lines where I explained why I got involved into
that discussion.
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| | | | | Author: | cptnruthless | | Posted: | Jun 17, 2013 10:04 | | Subject: | Re: fee automatization/elimination | | Viewed: | 38 times | | Topic: | Suggestions | |
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| The simplest way to get rid of fees is by not shopping at those stores.
Many times I have filled up a $100+ shopping cart from my wanted list, gone to
the splash page and emptied it out by seeing crazy fees. I used to send stores
a note saying that I had done so, but they didn't seem to care, so now I
just add them to my least favorite stores.
-Ruth
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| | | | | Author: | jancg | | Posted: | Jun 17, 2013 10:20 | | Subject: | Re: fee automatization/elimination | | Viewed: | 40 times | | Topic: | Suggestions | |
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| I think the main goals of any scheme should be:
- Force sellers such that it reflect well on BrickLink as a whole.
- Try to keep the Price Guide as correct as possible. This can be done by making
sure advertised prices are all similar. this can only be done by advertising
'high' prices.
For me this would result in a scheme with actual [insured] shipping costs and
an optional discount, nothing else. Now some problem area's:
q1. How to handle the difference countries have in regard to IBAN / PayPal?
a1. Allow optional percentage discounts per payment method.
q2. How to handle packaging costs for very tiny orders?
a2a. Allow a minimum buy.
a2b. Allow a shop wide fixed fee below a certain order threshold. This threshold
needs not be the same as the minimum buy value. Allow only 1 fixed fee, so that
it can't be abused easily.
Hmmm, a1 and a2b conflict somewhat with each other; 1 is a discount, the other
a fee. Together these can be abused...
Conclusion; this will always remain a tough discussion. Perhaps a moderator should
be put in place to forcibly instruct sellers to setup an easier/friendlier scheme
of fees, following a set of guidelines/principles?
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| | | | | | | Author: | WoutR | | Posted: | Jun 17, 2013 10:48 | | Subject: | Re: fee automatization/elimination | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, jancg writes:
| | (...)Perhaps a moderator should
be put in place to forcibly instruct sellers to setup an easier/friendlier scheme
of fees, following a set of guidelines/principles?
|
It would be nice if buyers could report strange and unclear store terms to a
neutral and independant moderator who could review those store terms and advise
the seller on improvements. But I think this would require a lot of time, a lot
of work, a lot of discussion and some animosity while yielding only very small
results.
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| | | | | | | | | Author: | enig | | Posted: | Jun 17, 2013 10:53 | | Subject: | Re: fee automatization/elimination | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, WoutR writes:
| | In Suggestions, jancg writes:
| | (...)Perhaps a moderator should
be put in place to forcibly instruct sellers to setup an easier/friendlier scheme
of fees, following a set of guidelines/principles?
|
It would be nice if buyers could report strange and unclear store terms to a
neutral and independant moderator who could review those store terms and advise
the seller on improvements. But I think this would require a lot of time, a lot
of work, a lot of discussion and some animosity while yielding only very small
results.
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agreed. It looks nice on paper, but would never work due to the amount of sellers
we have here. If implemented, some harsh penalties should be in place, preventing
sellers from re-setting the fees back. Like - three strikes and your store gets
suspended for a while.
But that's a bit harsh.
Would require quite a few changes to BL TOS too, allowing moderators to "tell
people what to do".
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| | | | | Author: | bb314137 | | Posted: | Jun 17, 2013 10:28 | | Subject: | Re: fee automatization/elimination | | Viewed: | 34 times | | Topic: | Suggestions | |
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| I did agree and I do agree with this. I mean, we have to differ from what we
prefer to what real life is.
What do we prefer? No fees at all. Possible? Yes, ban fees on BL.
Real life? Probably not banning fees anytime soon, so meanwhile, why not make
it easy for the buyer to figure out the fees? It's a fairly good suggestion!
Don't vote no because you don't want fees at all. That is a whole different
story. Now, while having fees, this is a great solution to most fees complexity.
In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
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| | | | | Author: | Daave | | Posted: | Jun 17, 2013 10:55 | | Subject: | Re: fee automatization/elimination | | Viewed: | 40 times | | Topic: | Suggestions | |
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| leave it as it is.
maybe the first item added to any cart prompts a popup with a specific box that
lists all fees and you have to click a yes button to remove the popup
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| | | | | Author: | QCBricks | | Posted: | Jun 18, 2013 06:38 | | Subject: | Re: fee automatization/elimination | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, enig writes:
| | Well all that talk about automatic checkout made me remember an idea which I
posted a month ago and which got a grand total of zero replies. Sorry for duplicating,
but maybe I should have posted it as a stand-alone post, nit a reply to something
else.
If it's that bad then just please vote NO. In any case - I would love to
hear what buyers and sellers think on this.
I would really like to see a standardization of all the "extra fees" that sellers
are enforcing on their buyers...
We all are here to sell LEGO. Not your time picking and packing the lots, not
your services of driving the package to the post office and so on.
If you are taking extra care to pack the stuff then it's brilliant, but there
should not be a way for sellers to have cheap items in the shop but then
add a load of fees on top it all.
Also, buyers should not be worrying about getting charged some extra fee that
they missed in shop's TOS that's too miles long.
All the extra fees could be system-enforced to appear on the very top of each
shop's main page AND during checkout.
Every seller would need to tick few boxes indicating what kind of extra fees
he has (or has not), and that gets automatically reflected in store's main
page in some simple, graphic(?) way. Also, maybe a few words about explaining
the
fees.
On top of that, it's not that hard to automatically show/add the fees before
checkout. If certain tick-boxes are selected by the seller (lot fees, for example),
then for each lot which meets the criteria (settings set by the seller too) the
fee is automatically added and shown for the buyer. Lines which are triggering
the fees may also get highlighted in the shopping cart.
This would level-out the field for everyone. If the seller has some basic fees
- no problem! But lets make it so it's easy for each buyer to see and understand
them just from a quick glance at the shop, and without having the need to read
2000 words!
If seller wants to add any other fees - well too bad. INCLUDE ALL
YOUR COSTS into your listing prices! The only fields available for seller to
influence the order grand total would be "shipping" "insurance" and "credit".
I also sketched a very basic way of how it could look. Just a very, very
general idea.
This would allow for buyers to understand about store fees at a very quick glance.
I believe it would also make sellers to pull pack on their fees a little and
set the prices to be all-inclusive. Which, in turn, would make the price guide
reflect the actual prices.
|
I hate all the fees like some of these jokers adding 20 Euros in fees to 30 Euro
orders (All of them at least double the fees I can easily see on their postal
service's website), but I voted No.
I want Bricklink in the Bricklink improvement or Bricklink 2.0 business...and
not in the fee police business. The actual fees a business might face in each
country are so variable that it is nearly impossible to set a single rule.
As I have mentioned several times, given my choice I would rather have Bricklink
send tax documents to every single seller so that the hobby sellers that are
choosing to not report their income are placed on a level playing field with
everyone else. The amount they don't pay in taxes versus a store that does
properly report income is likely far greater than the fees these stores avoid
(and its impact on the price guide).
The best way to stop these fees is to either charge the Bricklink fee on the
invoice total like another unnamed site does, or buyers must stop buying at these
stores. Sadly, as other examples have shown, fee avoidance will remain unchecked
if the site is not super aggressive, but given the resources it seems that are
available to Bricklink, that is not an option.
Scott
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Lithuania, Panevėžys
Canada, Ontario
USA, Colorado
United Kingdom, England
Netherlands, Zuid-Holland
Spain, Andalucia Ceuta i Melilla
