Discussion Forum: Thread 151447

 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 27, 2013 15:17
 Subject: More text needed for leaving feedback
 Viewed: 188 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.
 Author: ScootersBricks View Messages Posted By ScootersBricks
 Posted: Apr 27, 2013 15:28
 Subject: Re: More text needed for leaving feedback
 Viewed: 39 times
 Topic: Suggestions
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ScootersBricks (4805)

Location:  USA, Kentucky
Member Since Contact Type Status
Feb 10, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Scooter's Bricks
In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

I sure hope this wasn't one of my orders!

Kidding, of course, as I only sell new stuff...but my heart skipped a beat when
I saw one of my recent customers pop up in this thread!

I do agree though...I've had situations where I _REALLY_ wanted to be able to
type a lot more but have been unable to do so.
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 27, 2013 15:53
 Subject: Re: More text needed for leaving feedback
 Viewed: 40 times
 Topic: Suggestions
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Suggestions, ScootersBricks writes:
  In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

I sure hope this wasn't one of my orders!

Kidding, of course, as I only sell new stuff...but my heart skipped a beat when
I saw one of my recent customers pop up in this thread!

I do agree though...I've had situations where I _REALLY_ wanted to be able to
type a lot more but have been unable to do so.

Your orders have all been good, no issues.

There is someone who often posts to the forum, who I discovered I had marked
as a least favorite, so I had not been seeing their items when I did normal searches.
Recently they had a sale, posted in the forum, and I then went and placed an
order, and it all went very well.
I think that they didn't take paypal back when they first opened, so it was not
a store I was going to buy from, therefore did not want to see their store when
searching.
Now I can't get it to change, I just get an error when I try to delete them from
the least favorite list.

I set some stores as least favorites due to very high minimums (in the thousands
of dollars). I won't know when this changes, as these stores just will not ever
show up when I search.
 Author: Kevin.NXT View Messages Posted By Kevin.NXT
 Posted: Apr 27, 2013 15:55
 Subject: Re: More text needed for leaving feedback
 Viewed: 45 times
 Topic: Suggestions
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Kevin.NXT (363)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Nov 20, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Nivek Bricks
In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.
 Author: enig View Messages Posted By enig
 Posted: Apr 27, 2013 16:03
 Subject: Re: More text needed for leaving feedback
 Viewed: 28 times
 Topic: Suggestions
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enig (6329)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Suggestions, Kevin.NXT writes:
  Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.

Gotta disagree on your "no", sorry. we're speaking about NEGATIVE or neutral
feedback only. And few dozen of characters may not really be enough sometimes..
 Author: Kevin.NXT View Messages Posted By Kevin.NXT
 Posted: Apr 27, 2013 16:06
 Subject: Re: More text needed for leaving feedback
 Viewed: 32 times
 Topic: Suggestions
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Kevin.NXT (363)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Nov 20, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Nivek Bricks
In Suggestions, enig writes:
  In Suggestions, Kevin.NXT writes:
  Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.

Gotta disagree on your "no", sorry. we're speaking about NEGATIVE or neutral
feedback only. And few dozen of characters may not really be enough sometimes..

If a store has multiple negatives, I wan't to be able to look over them quickly,
just a simple summary. I don't want to waste my time reading 5 essays to find
out that the items are bad quality. I can still look at an extension if I want
to.
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 27, 2013 18:49
 Subject: Re: More text needed for leaving feedback
 Viewed: 25 times
 Topic: Suggestions
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Suggestions, Kevin.NXT writes:
  In Suggestions, enig writes:
  In Suggestions, Kevin.NXT writes:
  Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.

Gotta disagree on your "no", sorry. we're speaking about NEGATIVE or neutral
feedback only. And few dozen of characters may not really be enough sometimes..

If a store has multiple negatives, I wan't to be able to look over them quickly,
just a simple summary. I don't want to waste my time reading 5 essays to find
out that the items are bad quality. I can still look at an extension if I want
to.

I could not even fit in a brief 2 words, for each issue.
I am not talking about being able to leave an essay.

Because an essay is more than you want to read, you do not want others to be
able to indicate what the issue is, in a complete sentence?
 Author: enig View Messages Posted By enig
 Posted: Apr 27, 2013 19:00
 Subject: Re: More text needed for leaving feedback
 Viewed: 27 times
 Topic: Suggestions
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enig (6329)

Location:  Lithuania, Panevėžys
Member Since Contact Type Status
Mar 3, 2012 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: enigma bricks - CHEAP S&H!
In Suggestions, eileenkeeney writes:
  In Suggestions, Kevin.NXT writes:
  In Suggestions, enig writes:
  In Suggestions, Kevin.NXT writes:
  Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.

Gotta disagree on your "no", sorry. we're speaking about NEGATIVE or neutral
feedback only. And few dozen of characters may not really be enough sometimes..

If a store has multiple negatives, I wan't to be able to look over them quickly,
just a simple summary. I don't want to waste my time reading 5 essays to find
out that the items are bad quality. I can still look at an extension if I want
to.

I could not even fit in a brief 2 words, for each issue.
I am not talking about being able to leave an essay.

Because an essay is more than you want to read, you do not want others to be
able to indicate what the issue is, in a complete sentence?

yep. I rather spend an extra 30 seconds reading "essays" and know EXACTLY what
to expect if I still decide to place an order for that seller.
 Author: Timothy_Smith View Messages Posted By Timothy_Smith
 Posted: Apr 27, 2013 19:07
 Subject: (Cancelled)
 Viewed: 27 times
 Topic: Suggestions
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Timothy_Smith (1537)

Location:  USA, Colorado
Member Since Contact Type Status
Jul 9, 2003 Contact Member Seller
No Longer RegisteredNo Longer Registered
Store Closed Store: Front Range Link
No Longer Registered
(Cancelled)
 Author: Kevin.NXT View Messages Posted By Kevin.NXT
 Posted: Apr 27, 2013 19:34
 Subject: Re: More text needed for leaving feedback
 Viewed: 22 times
 Topic: Suggestions
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Kevin.NXT (363)

Location:  USA, Pennsylvania
Member Since Contact Type Status
Nov 20, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Nivek Bricks
In Suggestions, eileenkeeney writes:
  In Suggestions, Kevin.NXT writes:
  In Suggestions, enig writes:
  In Suggestions, Kevin.NXT writes:
  Sorry, but No.
The reason the field is so limited is so that you can see info at a glance and
quickly. What would be better is the normal 80 character FB, and then the option
to leave an extension, that one can open if they want read more in detail.

Gotta disagree on your "no", sorry. we're speaking about NEGATIVE or neutral
feedback only. And few dozen of characters may not really be enough sometimes..

If a store has multiple negatives, I wan't to be able to look over them quickly,
just a simple summary. I don't want to waste my time reading 5 essays to find
out that the items are bad quality. I can still look at an extension if I want
to.

I could not even fit in a brief 2 words, for each issue.
I am not talking about being able to leave an essay.

Because an essay is more than you want to read, you do not want others to be
able to indicate what the issue is, in a complete sentence?

Some people don't want to read everything, so they don't have to. But if you
want to, you can, after one click.
 Author: DagsBricks View Messages Posted By DagsBricks
 Posted: Apr 27, 2013 17:35
 Subject: Re: More text needed for leaving feedback
 Viewed: 49 times
 Topic: Suggestions
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DagsBricks (913)

Location:  USA, Oregon
Member Since Contact Type Status Collage
May 1, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Dag's Bricks
In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

I've bypassed this feature by doing Bricklink seller reviews on my blog. Unfortunately
I can't link there from the feedback so it's a little hard to find.

Maybe I should consider guest reviews?

Brian
http://dagsbricks.blogspot.com
 Author: eileenkeeney View Messages Posted By eileenkeeney
 Posted: Apr 27, 2013 18:38
 Subject: Re: More text needed for leaving feedback
 Viewed: 45 times
 Topic: Suggestions
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eileenkeeney (1610)

Location:  USA, Oregon
Member Since Contact Type Status
Oct 4, 2010 Contact Member Buyer
Buying Privileges - OK
In Suggestions, DagsBricks writes:
  In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

I've bypassed this feature by doing Bricklink seller reviews on my blog. Unfortunately
I can't link there from the feedback so it's a little hard to find.

Maybe I should consider guest reviews?

Brian
http://dagsbricks.blogspot.com

Do you indicate, in the feedback comment, that the review is on your blog?
Are you even allowed to do this, with a link?

I never shop starting with a seller (unless they advertised a sale in the forum,
or just sent me a coupon, or something similar).
I start with a search for a specific part, and then from there run my wanted
list through any store my search takes me to.
It is only at this point, I will look at feedback (or not which has been my mistake
more than once).

I have multiple favorite sellers that I know I will get good quality and service
from.
But I also like to try out new sellers, and give them a chance to become a favorite.

However,
Yes you should consider guest reviews.
Maybe you can, in time, become the go-to source for researching a seller.

One thing I never do, is place an order for more than I can afford to lose, with
a seller I have not built up a trust relationship with.
I also hesitate (even with a seller I trust) to have too much value tied up in
one order/shipment.
 Author: DagsBricks View Messages Posted By DagsBricks
 Posted: Apr 28, 2013 11:03
 Subject: Re: More text needed for leaving feedback
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 Topic: Suggestions
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DagsBricks (913)

Location:  USA, Oregon
Member Since Contact Type Status Collage
May 1, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Dag's Bricks
In Suggestions, eileenkeeney writes:
  In Suggestions, DagsBricks writes:

  
  I've bypassed this feature by doing Bricklink seller reviews on my blog. Unfortunately
I can't link there from the feedback so it's a little hard to find.

Maybe I should consider guest reviews?

Brian
http://dagsbricks.blogspot.com

Do you indicate, in the feedback comment, that the review is on your blog?
Are you even allowed to do this, with a link?

I asked Eric and it is not allowed.

  Yes you should consider guest reviews.
Maybe you can, in time, become the go-to source for researching a seller.

I'm glad you you didn't feel that my blatant gratuitous post post was hijacking
your thread.

  
One thing I never do, is place an order for more than I can afford to lose, with
a seller I have not built up a trust relationship with.
I also hesitate (even with a seller I trust) to have too much value tied up in
one order/shipment.

Very wise. I keep a LEGO budget that is separate from my household budget.

Brian
 Author: kzinti View Messages Posted By kzinti
 Posted: Apr 27, 2013 19:05
 Subject: Re: More text needed for leaving feedback
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 Topic: Suggestions
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kzinti (4924)

Location:  USA, Missouri
Member Since Contact Type Status
Jun 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Brick Bin
In Suggestions, DagsBricks writes:
  In Suggestions, eileenkeeney writes:
  When leaving a neutral or negative, there really needs to be enough text to explain
the issue.
I could not even fit in a sentence the mentioned that parts were chipped, dirty,
had ball point pen markings and scotch tape residue, without running out of text.
I could not add that the seller did not respond to my inquiry related to this.

When nothing is wrong, the limited text space is plenty.
But when there is an issue, room to describe the issue is needed.

I've bypassed this feature by doing Bricklink seller reviews on my blog. Unfortunately
I can't link there from the feedback so it's a little hard to find.

Maybe I should consider guest reviews?

Brian
http://dagsbricks.blogspot.com

Interesting. Wonder if I should start doing this as well.