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| | | Author: | Melanie01  | | Posted: | Dec 5, 2012 08:27 | | Subject: | Message default | | Viewed: | 100 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
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| | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 09:22 | | Subject: | Re: Message default | | Viewed: | 31 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 09:23 | | Subject: | Re: Message default | | Viewed: | 36 times | | Topic: | Suggestions | |
|
| I have, several times....
In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | Author: | MikeS | | Posted: | Dec 5, 2012 16:35 | | Subject: | Re: Message default | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| Wouldn't those messages you send STILL be on the order at the bottom ... (not
that they would open up their order on the placed page and see them).
Should we add a NRB (non-responsive BUYER)?
Maybe you should start a "NPB" .. just to get their attention.
MikeS
In Suggestions, Melanie01 writes:
| | I have, several times....
In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 17:39 | | Subject: | Re: Message default | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, MikeS writes:
| | Wouldn't those messages you send STILL be on the order at the bottom ... (not
that they would open up their order on the placed page and see them).
Should we add a NRB (non-responsive BUYER)?
Maybe you should start a "NPB" .. just to get their attention.
MikeS
|
Heehee, now that's funny.
| |
In Suggestions, Melanie01 writes:
| | I have, several times....
In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 16:51 | | Subject: | Re: Message default | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | I have, several times....
|
Emails can bounce, but I've never had BL messages bounce. 
Did she read the BL messages sent through the "contact buyer"link?
| |
| | In Suggestions, Brickwilbo writes:
|
In Suggestions, Melanie01 writes:
| | | | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 17:44 | | Subject: | Re: Message default | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | I have, several times....
|
Emails can bounce, but I've never had BL messages bounce.
Did she read the BL messages sent through the "contact buyer"link?
|
This is what is recorded in my outbox:
Subject: Re: My invoice?
Sent: Dec 3, 2012 12:03
From: Melanie01 (11255)
To: XXXXXXX (2)
Read: (N/A) - Message was sent to recipient's e-mail address only
What I am asking for, since this has happened several times if that buyers not
be allowed to turn off BL messages so that at the very least, if email fails,
the message is in their inbox.
Some may not want random contact via BL mail, so perhaps only when there is an
open order.
Melanie
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| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 17:55 | | Subject: | Re: Message default | | Viewed: | 23 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | I have, several times....
|
Emails can bounce, but I've never had BL messages bounce.
Did she read the BL messages sent through the "contact buyer"link?
|
This is what is recorded in my outbox:
Subject: Re: My invoice?
Sent: Dec 3, 2012 12:03
From: Melanie01 (11255)
To: XXXXXXX (2)
Read: (N/A) - Message was sent to recipient's e-mail address only
|
Is this a normal "contact member" message or a "regarding order #" message.
It seems to make a difference.
| |
What I am asking for, since this has happened several times if that buyers not
be allowed to turn off BL messages so that at the very least, if email fails,
the message is in their inbox.
|
The system seems to be already setup this way when messaging regarding orders.
| | Some may not want random contact via BL mail, so perhaps only when there is an
open order.
Melanie
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| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 17:59 | | Subject: | Re: Message default | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | I have, several times....
|
Emails can bounce, but I've never had BL messages bounce.
Did she read the BL messages sent through the "contact buyer"link?
|
This is what is recorded in my outbox:
Subject: Re: My invoice?
Sent: Dec 3, 2012 12:03
From: Melanie01 (11255)
To: XXXXXXX (2)
Read: (N/A) - Message was sent to recipient's e-mail address only
|
Is this a normal "contact member" message or a "regarding order #" message.
It seems to make a difference.
| |
What I am asking for, since this has happened several times if that buyers not
be allowed to turn off BL messages so that at the very least, if email fails,
the message is in their inbox.
|
The system seems to be already setup this way when messaging regarding orders.
| | Some may not want random contact via BL mail, so perhaps only when there is an
open order.
Melanie
|
|
Right...I got that now..thanks...
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| | | | | | | Author: | therobo | | Posted: | Dec 5, 2012 09:43 | | Subject: | Re: Message default | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
| |
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 09:46 | | Subject: | Re: Message default | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
|
"You will receive contact messages regarding orders to My Messages regardless
of your preference" http://www.bricklink.com/pref_contact.asp
| |
| |
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | | | Author: | therobo | | Posted: | Dec 5, 2012 15:51 | | Subject: | Re: Message default | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
|
"You will receive contact messages regarding orders to My Messages regardless
of your preference" http://www.bricklink.com/pref_contact.asp
|
Hey, that's cool 
Ronald
| |
| |
| |
| |
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
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| | | | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 09:48 | | Subject: | Re: Message default | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
|
It means that a message can be attached to the bottom of the order detail page.
Assuming the buy opens the order, the message would at least be there. Melanie
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| | | | | | | | | | | Author: | MikeS | | Posted: | Dec 5, 2012 16:38 | | Subject: | Re: Message default | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
|
It means that a message can be attached to the bottom of the order detail page.
Assuming the buy opens the order, the message would at least be there. Melanie
|
I'm sure you probably already sent a message thru BL order to check their spam
/ junk mail folder? (... just so it is documented on the order when Admin/Mod's
gets involved.)
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| | | | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 16:58 | | Subject: | Re: Message default | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | In Suggestions, therobo writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
|
Use the "contact buyer"link on the orderdetails page for your messages.
Explain that your emails are bouncing.
|
How would that work if the buyer selected to receive messages by e-mail only
and e-mails bouncing
Ronald
|
It means that a message can be attached to the bottom of the order detail page.
Assuming the buy opens the order, the message would at least be there. Melanie
|
Did the buyer login after you've sent the BL messages?
Click on the username on your orders receivedpage to see the last login date.
She should have seen the yellow ".. Unread messages" above the page.
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| | | | | Author: | MikeS | | Posted: | Dec 5, 2012 17:22 | | Subject: | Re: Message default | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| I was looking at "My Settings: My Contact Settings" ...
Receive Contact Messages To:
() E-Mail
() My Messages (BrickLink Web Messaging System)
() Both E-Mail and My Messages
** You will receive contact messages regarding orders to My Messages regardless
of your preference.**
And saw this ** above. So they should get something (if they ever log into BL)
Good Luck!
MikeS
In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
|
|
|
| | | | | | | | | |
| | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 17:38 | | Subject: | Re: Message default | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| In Suggestions, MikeS writes:
| | I was looking at "My Settings: My Contact Settings" ...
Receive Contact Messages To:
() E-Mail
() My Messages (BrickLink Web Messaging System)
() Both E-Mail and My Messages
** You will receive contact messages regarding orders to My Messages regardless
of your preference.**
And saw this ** above. So they should get something (if they ever log into BL)
Good Luck!
MikeS
|
In addition:
The buyer should see a yellow alert on top of the page.
The "Unread messages" is checked automatic by BL: http://www.bricklink.com/mySettings.asp
| |
In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
|
|
|
|
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| | | | | | | | | Author: | Melanie01 | | Posted: | Dec 5, 2012 17:58 | | Subject: | Re: Message default | | Viewed: | 22 times | | Topic: | Suggestions | |
|
| I wish there was a yellow alert! One for invoices sent too!
Ok, now I see what happened, I think. She must have contacted me using the
contact form, and I replied to that initially. Then later I attached messages
to the order AND sent a money request from paypal.
It's time for a drink! 
In Suggestions, Brickwilbo writes:
| | In Suggestions, MikeS writes:
| | I was looking at "My Settings: My Contact Settings" ...
Receive Contact Messages To:
() E-Mail
() My Messages (BrickLink Web Messaging System)
() Both E-Mail and My Messages
** You will receive contact messages regarding orders to My Messages regardless
of your preference.**
And saw this ** above. So they should get something (if they ever log into BL)
Good Luck!
MikeS
|
In addition:
The buyer should see a yellow alert on top of the page.
The "Unread messages" is checked automatic by BL: http://www.bricklink.com/mySettings.asp
| |
In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
|
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| | | | | | | | | | | Author: | Brickwilbo | | Posted: | Dec 5, 2012 18:02 | | Subject: | Re: Message default | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, Melanie01 writes:
| | I wish there was a yellow alert! One for invoices sent too!
Ok, now I see what happened, I think. She must have contacted me using the
contact form, and I replied to that initially. Then later I attached messages
to the order AND sent a money request from paypal.
It's time for a drink!
|
Cheers! 
| |
In Suggestions, Brickwilbo writes:
| | In Suggestions, MikeS writes:
| | I was looking at "My Settings: My Contact Settings" ...
Receive Contact Messages To:
() E-Mail
() My Messages (BrickLink Web Messaging System)
() Both E-Mail and My Messages
** You will receive contact messages regarding orders to My Messages regardless
of your preference.**
And saw this ** above. So they should get something (if they ever log into BL)
Good Luck!
MikeS
|
In addition:
The buyer should see a yellow alert on top of the page.
The "Unread messages" is checked automatic by BL: http://www.bricklink.com/mySettings.asp
| |
In Suggestions, Melanie01 writes:
| | This message from a buyer today:
"Since I have not heard from you despite two emails I can only assume you do
not want to fill my order so I will proceed with requesting a cancellation if
I do not hear from you in the next day or so."
Her email is bouncing everything I send and I am guessing from BrickLink since
she says she never got an invoice. My Outbox indicates that messages were sent
ONLY to her email address, the same one that is bouncing everything.
I've run into this problem before and would like to suggest that the default
setting here:
http://www.bricklink.com/pref_contact.asp
is "Receive Contact Messages To: Both E-Mail and My Messages." That way
problems like this are less likely to happen.
Thank you,
Melanie
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USA, Virginia
Netherlands, Gelderland
Germany, Berlin