Discussion Forum: Thread 141257

 Author: bb348899 View Messages Posted By bb348899
 Posted: Oct 13, 2012 21:12
 Subject: handling fee posted upfront
 Viewed: 171 times
 Topic: Suggestions
 Status:Open
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bb348899 (30)

Location:  USA, California
Member Since Contact Type Status
Oct 2, 2012 Contact Member Buyer
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some sellers charge handling fees (in addition to shipping), or shipping minimums.

currently, buyers don't find this out till after they've set their whole order
(sometimes dozens of items). its a bit of a gotcha.

it would be helpful if there were a way for sellers to post any handling fees
or shipping minimums upfront on their page, before we make the order... as it
is now is for minimum orders.
 Author: Made_In_Bricks View Messages Posted By Made_In_Bricks
 Posted: Oct 13, 2012 21:13
 Subject: Re: handling fee posted upfront
 Viewed: 40 times
 Topic: Suggestions
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Made_In_Bricks (3994)

Location:  USA, Idaho
Member Since Contact Type Status
Oct 28, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Made In Bricks
In Suggestions, organizizer writes:
  some sellers charge handling fees (in addition to shipping), or shipping minimums.

currently, buyers don't find this out till after they've set their whole order
(sometimes dozens of items). its a bit of a gotcha.

it would be helpful if there were a way for sellers to post any handling fees
or shipping minimums upfront on their page, before we make the order... as it
is now is for minimum orders.


if they are not stated in the store terms then they shouldn;t be charging it


this is solved by reading a stores terms when you first get there
 Author: bb348899 View Messages Posted By bb348899
 Posted: Oct 13, 2012 21:24
 Subject: Re: handling fee posted upfront
 Viewed: 50 times
 Topic: Suggestions
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bb348899 (30)

Location:  USA, California
Member Since Contact Type Status
Oct 2, 2012 Contact Member Buyer
No Longer Registered
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In Suggestions, kanownik writes:
  In Suggestions, organizizer writes:
  some sellers charge handling fees (in addition to shipping), or shipping minimums.

currently, buyers don't find this out till after they've set their whole order
(sometimes dozens of items). its a bit of a gotcha.

it would be helpful if there were a way for sellers to post any handling fees
or shipping minimums upfront on their page, before we make the order... as it
is now is for minimum orders.


if they are not stated in the store terms then they shouldn;t be charging it


this is solved by reading a stores terms when you first get there


there are people who read 'terms and conditions' on the internet?

minimum order is not buried in 'terms'.
minimum shipping or 'handling fees' should not be, either.

min order appears with the listings when you search, so you know the essentials
before you even take the time to go to the page. any other mins or fees should
be there too.

its part of the price. we should know the price. upfront.
 Author: goshe7 View Messages Posted By goshe7
 Posted: Oct 13, 2012 22:00
 Subject: Re: handling fee posted upfront
 Viewed: 39 times
 Topic: Suggestions
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goshe7 (1120)

Location:  USA, Ohio
Member Since Contact Type Status
Jan 20, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Springer Bricks
In Suggestions, organizizer writes:
  In Suggestions, kanownik writes:
  In Suggestions, organizizer writes:
  some sellers charge handling fees (in addition to shipping), or shipping minimums.

currently, buyers don't find this out till after they've set their whole order
(sometimes dozens of items). its a bit of a gotcha.

it would be helpful if there were a way for sellers to post any handling fees
or shipping minimums upfront on their page, before we make the order... as it
is now is for minimum orders.


if they are not stated in the store terms then they shouldn;t be charging it


this is solved by reading a stores terms when you first get there


there are people who read 'terms and conditions' on the internet?

These aren't the typical lawyer T&C associated with software, which number hundreds
of pages. It's several paragraphs displayed and agreed upon during Checkout.

  
minimum order is not buried in 'terms'.
minimum shipping or 'handling fees' should not be, either.


Yes, they should. The "Terms and Conditions" are explicitly displayed at checkout
and the buyer *should* read them at that time as that is what they are agreeing
to when they submit an order.

  min order appears with the listings when you search, so you know the essentials
before you even take the time to go to the page. any other mins or fees should
be there too.

A minimum order is the same for all stores. You will find a number of mins or
fees that vary across BrickLink. Perhaps you would care to explain how the following
could all be shown clearly and succinctly in the listings?

Minimum S&H of $3.00
S&H is postage plus $1.00
Orders with average lot value less than $1 will be subject to $1.00 handling
fee
No handling fee for orders over $25. Orders under $25 subject to $1.00 handling
fee
Additional fee of $1.50 if paying by PayPal
No fees for bank transfer payments
etc.
etc.
etc.


  
its part of the price. we should know the price. upfront.

You'll learn to quickly browse to the stores T&C page where you can learn this
upfront. If you don't like what you see, add the store to your least favorite
and move on. Easy.
 Author: Rolf View Messages Posted By Rolf
 Posted: Oct 13, 2012 22:11
 Subject: Re: handling fee posted upfront
 Viewed: 36 times
 Topic: Suggestions
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Rolf (339)

Location:  USA, Washington
Member Since Contact Type Status Collage
Apr 16, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Store: Small Shop Up North
In Suggestions, organizizer writes:
  there are people who read 'terms and conditions' on the internet?

I do. I always do.
 Author: renhoffman View Messages Posted By renhoffman
 Posted: Oct 13, 2012 22:17
 Subject: Re: handling fee posted upfront
 Viewed: 32 times
 Topic: Suggestions
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renhoffman (7659)

Location:  USA, North Carolina
Member Since Contact Type Status
Feb 3, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Rens Brick Room
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  there are people who read 'terms and conditions' on the internet?

If I'm going to commit to spending my own hard earned money, I ALWAYS read the
terms and conditions, BEFORE I browse the store.

Darren
 Author: FigBits View Messages Posted By FigBits
 Posted: Oct 13, 2012 22:17
 Subject: Re: handling fee posted upfront
 Viewed: 42 times
 Topic: Suggestions
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FigBits (3558)

Location:  Canada, Ontario
Member Since Contact Type Status
Nov 11, 2009 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: FigBits
In Suggestions, organizizer writes:
  it would be helpful if there were a way for sellers to post any handling fees
or shipping minimums upfront on their page, before we make the order... as it
is now is for minimum orders.


There is some potential benefit to what you suggest.

But... you need to spend more time learning how the system currently works before
you can reasonably come up with ways to improve it.


--
Marc.