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| | | Author: | Graham.  | | Posted: | Jul 19, 2012 08:20 | | Subject: | Please consider add reserve function to cart | | Viewed: | 176 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jul 19, 2012 08:28 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 56 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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| | Sorry Graham, had to vote no on this one. I could go into my competitiors' stores and just tie up all their inventory without commiting to an order, driving real buyers to my store - sounds great but they could do it to me too!
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Robert
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| | | | | Author: | jimred | | Posted: | Jul 19, 2012 08:29 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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Why can't you hold the order open?
James.
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| | | | | Author: | McScrooge | | Posted: | Jul 19, 2012 08:31 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 47 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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How is the visibility of the reserved items to shop owner and other customers?
I think it could trigger some people to commit nuisance. Someone could add for
fun all items in a store to his shopping card. The problem is that everyone could
do that, even unregistered users.
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| | | | | Author: | cptnruthless | | Posted: | Jul 19, 2012 09:48 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 71 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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Sorry, voting no.
If implemented, I could go to your store, put all of your items in my cart and
sit on them for a day and you would get no orders. I could do this to all stores,
stores I dont like, stores which have better prices on a hot set... see the ways
this could be abused? The majority of the users wouldn't abuse it, but there's
no way you could implement it for some users and not for brand new users who
could be underage goons like bearboy who like to reek havoc for a laugh.
If you have a complicated order, let the seller know ahead of time. I don't
mind order additions as long as you either message me and let me know or chose
"leave order open". That way, I can wait until you're done to pack and invoice
and you can shop at your leisure and get all the parts you want.
-Ruth
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| | | | | | | Author: | Graham. | | Posted: | Jul 19, 2012 10:43 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 52 times | | Topic: | Suggestions | |
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| | | Sorry, voting no.
If implemented, I could go to your store, put all of your items in my cart and
sit on them for a day and you would get no orders. I could do this to all stores,
stores I dont like, stores which have better prices on a hot set... see the ways
this could be abused? The majority of the users wouldn't abuse it, but there's
no way you could implement it for some users and not for brand new users who
could be underage goons like bearboy who like to reek havoc for a laugh.
If you have a complicated order, let the seller know ahead of time. I don't
mind order additions as long as you either message me and let me know or chose
"leave order open". That way, I can wait until you're done to pack and invoice
and you can shop at your leisure and get all the parts you want.
-Ruth
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That is why I suggested a time out function (an hour but it could be less) whereby
if you haven't completed a purchase within that time frame your cart is emptied
and stock returned automatically.
To think that a competetor would spend so much time being a nuisance, frankly
I am shocked that would even be thought of as a possiblity!
How many of that kind of people are on Bricklink? I would suggest close to zero
if not zero!
It doesn't happen in the real world (hardly) so why would that happen here?
Please reconsider my suggestion.
regards Graham
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| | | | | | | | | Author: | Rob_and_Shelagh | | Posted: | Jul 19, 2012 10:51 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 52 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | | | Sorry, voting no.
If implemented, I could go to your store, put all of your items in my cart and
sit on them for a day and you would get no orders. I could do this to all stores,
stores I dont like, stores which have better prices on a hot set... see the ways
this could be abused? The majority of the users wouldn't abuse it, but there's
no way you could implement it for some users and not for brand new users who
could be underage goons like bearboy who like to reek havoc for a laugh.
If you have a complicated order, let the seller know ahead of time. I don't
mind order additions as long as you either message me and let me know or chose
"leave order open". That way, I can wait until you're done to pack and invoice
and you can shop at your leisure and get all the parts you want.
-Ruth
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That is why I suggested a time out function (an hour but it could be less) whereby
if you haven't completed a purchase within that time frame your cart is emptied
and stock returned automatically.
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That would be more of a pain for the buyer that the current system.
| | To think that a competetor would spend so much time being a nuisance, frankly
I am shocked that would even be thought of as a possiblity!
How many of that kind of people are on Bricklink? I would suggest close to zero
if not zero!
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There are idiots out there, not many but enough to spoil things.
| | It doesn't happen in the real world (hardly) so why would that happen here?
Please reconsider my suggestion.
regards Graham
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sorry still a big no from me on this one.
Robert
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| | | | | | | | | Author: | PortCityTechnic | | Posted: | Jul 19, 2012 11:05 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 40 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
SNIP
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It doesn't happen in the real world (hardly) so why would that happen here?
Please reconsider my suggestion.
regards Graham
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In the real world, everyone can see you standing in the middle of the store with
an overflowing shopping cart, but not buying anything.
I'm just thinking outloud about a way it "might" work, but even if it were done
as I'm about to describe, I would still vote NO.
The only way I could see your suggestion working would be if the reserved items
still showed up for all to see, but with a note saying something like: "This
item is currently in the shopping cart of Thunor." With the shopper identified,
there would be much less malicious activity.
The person could then click a button to inquire about the item and Thunor would
have a short time to respond, say 5 minutes. Otherwise, the item is released.
This would be similar to walking up to a fellow shopper in the local store and
saying, "Excuse me, I see you have the Newest Whiz-bang Gadget in your cart,
and there are no more on the shelf. If you aren't planning to actually buy it,
could I have it?"
Wow, this is getting more ridiculous the more I type.
I think the system works fine as it is. In over 30 orders placed as a buyer,
I've only had something bought out of my cart one time. It's annoying when it
happens, but it doesn't happen very often.
I vote NO.
Adam
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| | | | | Author: | fredjh | | Posted: | Jul 19, 2012 10:37 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 42 times | | Topic: | Suggestions | |
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| I have to say 'no,' too.
Aside from the malicious behavior it could spur (which I would suggest should
lead to immediate account cancellation anyway), someone could tie up inventory
while taking their sweet time trying to bulk up the order - meanwhile, another
potential customer is turned away because what they want is not available, then
you decide you aren't able to bulk up the order enough to justify the order and
empty your cart.
So even non-maliciously you could cost sales in the store.
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| | | | | Author: | Rolf | | Posted: | Jul 19, 2012 15:31 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
This can be quite frustrating if these items were what you went shopping for
and either: -
1) Due to store minimum buy requirements you were looking for other parts to
make up the minimum
Or
2) You had a complex shopping list
COMPARISON – With real world shopping - items in your shopping cart are certain
to be yours assuming you go to the checkout and pay.
SOLUTION: - Add a reserved function to the cart, so that the first buyer to place
an item from a store in their cart makes it unavailable to other buyers.
This function should have a default “time out” of perhaps one hour (similar to
abandoning a physical shopping cart in a shop – the items being returned to stock)
OTHER BENEFIT: - This will also have a lesser but beneficial aspect for the shop
owner, as currently, the only way a buyer will be sure to obtain items is to
place (sometimes) multiple additions to orders – which depending on the inventory
management system employed, can make for a more complicated and confusing order.
I believe this will be of benefit to the whole community!
PLEASE consider voting YES, AND adding a comment to keep this suggestion in view
and thus gain more votes!
Graham
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Been suggested over and over... my answer's still no. See other posts to see
abuses.
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| | | | | Author: | PurpleDave | | Posted: | Jul 19, 2012 23:09 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
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It would also hinder the shopping experience. Speaking as a non-seller here,
if I show up in a store, looking for something specific at a great price, I _DO_NOT_
want to have half of their inventory tied up in other peoples' shopping carts,
especially if one person has the items I came there for.
If the item in question is so important to you, and you have already met the
minimum for that store, go ahead and place an order to get your reserve. Then
go back to shopping and figure out what else you want. I've done this from work
on more than one occassion, just buying one or two items on the fly, and then
checking the store inventory for anything else I want to buy when I get home
and have more time to look through everything.
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| | | | | Author: | FigBits | | Posted: | Jul 20, 2012 01:04 | | Subject: | Re: Please consider add reserve function to cart | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, Thunor writes:
| | REASON for suggestion: - to improve buyer shopping experience.
PROBLEM: - items in buyers cart are not necessarily available at check out due
to another buyer placing the same item(s) in their cart and checking out first.
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No from me. This would actually make the problem worse in a lot of cases.
I have had items become not available because another buyer purchased
them before I had a chance to check out. But the only time that has ever happened
has been when someone announces a fantastic sale in the forum. Probably dozens
of people were in the store, shopping simultaneously. The suggestion would make
this situation worse for both the buyer and the seller.
Think of how it would work. Seller announces a 50% off sale. You rush to their
store because you are looking for a bunch of minifig parts. What would you do
once you got there? If you're smart, and you want a chance at getting the items
you want, you would put every item in the minifig part categories into your shopping
cart, and then do your real shopping by removing items from your cart.
So, the next ten people who also went to the store to find minifig parts see
that there are none left, or that someone else has them reserved in their cart.
So, they leave.
One buyer has a better experience. Every other buyer and the seller have
a worse one.
--
Marc.
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USA, Tennessee
United Kingdom, England
Germany, Bayern
Canada, Ontario