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| | | Author: | monkeynut12  | | Posted: | Feb 6, 2012 10:28 | | Subject: | Way to make stores crazy fee settings easy | | Viewed: | 284 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I just finished reading a novel, the lot limits conclusion post, and some really
good points were made. In fact, doesn't opening a store and listing every piece
for 1 cent and charging $1 fee per lot seem like a great idea!!!
The first thing I do when I am shopping in other peoples stores is scroll down
to the "Minimum Buy" section. Maybe there needs to be more information, so buyers
can speed shop.
I think it would be nice, if every store terms page had an area of truth. A very
simple table or place that organized everything fee and restriction related into
a clear concise manner. Maybe in this manner, imagine a required table in every
store terms page of every seller:
Minimum cost to ship: "$X"
Minimum order total: "$X"
Minimum fees: "$X"
Lot limits: "Y"
etc
But actually I would prefer this: A yes/no method.
Lot limits: YES/NO
Additional fees: YES/NO
Other crazy pointless fees: YES/NO
Just to make it easy and less likely for buyers to be surprised. So you see that
there is a lot limit in the store, so now you can begin the search through the
store terms! I mean, yes everyone should read the store terms, but I admit,
I mess up and miss ONE LINE in an entire page of text saying "O yea... I add
$5 to all orders" This is even more difficult when I am looking at a store terms
page in a language other than English, and turns out
"hadsgfhasdg sjaf asfd asdf" Means that all that "Please understand that I add
an additional 1 millions dollars to each order to cover the cost with pulling,
packing, and shipping your order. Thank-you" 
Thoughts?
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| | | | | Author: | schlectus | | Posted: | Feb 6, 2012 10:30 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 76 times | | Topic: | Suggestions | |
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| Heh heh...I like it! But that's probably because my splash page already looks
like this. 
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| | | | | | | Author: | monkeynut12 | | Posted: | Feb 6, 2012 10:32 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 59 times | | Topic: | Suggestions | |
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| In Suggestions, schlectus writes:
| | Heh heh...I like it! But that's probably because my splash page already looks
like this.
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YEA!!! I love that and I think its what we need more of, You my friend are on
my Fav store list!
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| | | | | | | | | Author: | schlectus | | Posted: | Feb 6, 2012 10:46 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 70 times | | Topic: | Suggestions | |
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| In Suggestions, monkeynut12 writes:
| | In Suggestions, schlectus writes:
| | Heh heh...I like it! But that's probably because my splash page already looks
like this.
|
YEA!!! I love that and I think its what we need more of, You my friend are on
my Fav store list!
|
Hahaha, sweet...thanks!! 
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
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| | | | | | | | | | | Author: | Tsitra | | Posted: | Feb 6, 2012 18:04 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 54 times | | Topic: | Suggestions | |
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| In Suggestions, schlectus writes:
| | Hahaha, sweet...thanks!!
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
|
Be careful what you say, Target in Australia already charges for plastic bags
(about 20c each I think), they say it is to stop people using them to cut down
on the environmental impact, but it is most likely just money grabbing.
Paul
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| | | | | | | | | | | | | Author: | jethroo | | Posted: | Feb 6, 2012 18:48 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, Tsitra writes:
| | In Suggestions, schlectus writes:
| | Hahaha, sweet...thanks!!
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
|
Be careful what you say, Target in Australia already charges for plastic bags
(about 20c each I think), they say it is to stop people using them to cut down
on the environmental impact, but it is most likely just money grabbing.
Paul
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Hi Paul,
we also have to pay for plastic bags in the super market and yes it makes
me to reuse bags (just grapping some if i head for the weekly shopping spree,
a wife and two childs have to be fed ^^) and if they are to used they end as
garbage bags
and the usal bags are from recycled plastic stuff already *g*
regards
Carsten
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| | | | | | | | | | | | | Author: | jpmeier | | Posted: | Feb 6, 2012 18:50 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, Tsitra writes:
| | In Suggestions, schlectus writes:
| | Hahaha, sweet...thanks!!
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
|
Be careful what you say, Target in Australia already charges for plastic bags
(about 20c each I think), they say it is to stop people using them to cut down
on the environmental impact, but it is most likely just money grabbing.
Paul
|
Not necessarily. The charging for the plastic bags is designed to be a deterrent(?)
for people to not want to use the plastic bags.
They are trying to encourage the use of the reusable shopping bags. Therefore,
it cuts down on any potential waste produced from the plastic bags.
And do you know how much a business spends on buying and producing the plastic
bags? to charge a few cents to a customer for one is fair.
It's a win-win in my books, although some people are even too cheap to spend
those few cents.
Now, do you want to rethink your "money-grabbing" theory?
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| | | | | | | | | | | | | | | Author: | Canisuis | | Posted: | Feb 6, 2012 19:51 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, TH3_L3G0_G3N1U5 writes:
| | In Suggestions, Tsitra writes:
| | In Suggestions, schlectus writes:
| | Hahaha, sweet...thanks!!
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
|
Be careful what you say, Target in Australia already charges for plastic bags
(about 20c each I think), they say it is to stop people using them to cut down
on the environmental impact, but it is most likely just money grabbing.
Paul
|
Not necessarily. The charging for the plastic bags is designed to be a deterrent(?)
for people to not want to use the plastic bags.
They are trying to encourage the use of the reusable shopping bags. Therefore,
it cuts down on any potential waste produced from the plastic bags.
And do you know how much a business spends on buying and producing the plastic
bags? to charge a few cents to a customer for one is fair.
It's a win-win in my books, although some people are even too cheap to spend
those few cents.
Now, do you want to rethink your "money-grabbing" theory?
|
Very often in USA and elsewhere the "fee" is really a tax. Usually described
for political reasons as environmental portection. The tax is a regressive consumption
tax. Plenty of people would consider that "money-grabbing" by the government.
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| | | | | | | | | | | | | | | | | Author: | JohnnyQuest | | Posted: | Feb 6, 2012 20:17 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, Canisuis writes:
| | In Suggestions, TH3_L3G0_G3N1U5 writes:
| | In Suggestions, Tsitra writes:
| | In Suggestions, schlectus writes:
| | Hahaha, sweet...thanks!!
I wanted my store to be the easiest thing to navigate for buyers that are new
to Bricklink. So far, it seems to be working pretty well.
I don't want this to be a slam on sellers that charge a fee (I used to do it
myself) for packaging, gas, printer ink, paper, etc...and I totally don't begrudge
paying those fees to sellers on things I buy when they list it up front in their
terms. But it did occur to me when I was at Target one day, that if the cashier
looked at me and said "I need to charge you a few extra dollars to pay for these
plastic bags and my gas getting here"...well, that would have seemed a bit odd.
I just decided that I don't want to do that to my customers.
Shipping supplies are cheap for me. I buy enough on Ebay, that this is where
my Ebay Bucks go to: padded envelopes. I also work at airport (for now), so
driving to a post office isn't an issue...we have one on site.
Like I said, I don't begrudge sellers at all when they charge a reasonable fee...I
think I'm just fortunate enough to not have to.
|
Be careful what you say, Target in Australia already charges for plastic bags
(about 20c each I think), they say it is to stop people using them to cut down
on the environmental impact, but it is most likely just money grabbing.
Paul
|
Not necessarily. The charging for the plastic bags is designed to be a deterrent(?)
for people to not want to use the plastic bags.
They are trying to encourage the use of the reusable shopping bags. Therefore,
it cuts down on any potential waste produced from the plastic bags.
And do you know how much a business spends on buying and producing the plastic
bags? to charge a few cents to a customer for one is fair.
It's a win-win in my books, although some people are even too cheap to spend
those few cents.
Now, do you want to rethink your "money-grabbing" theory?
|
Very often in USA and elsewhere the "fee" is really a tax. Usually described
for political reasons as environmental portection. The tax is a regressive consumption
tax. Plenty of people would consider that "money-grabbing" by the government.
|
Yeah, we just implemented a 5-cent per bag fee here in my county. Grrr. It's
legislation by fad. I wanna slap those politicians silly.
I always wonder, where does the money go? If people use less bags, who benefits?
It occurs to me that retailers stand to gain, since their cost for bags will
decline significantly, plus they can sell the reusable bags with their advertising
on them. It's a win-win for retailers. Maybe they even get a cut, an "implementation
fee" or something. Wouldn't surprise me.
On the other hand, what groups significantly oppose the legislation? Turns out
plastic manufacturers do, among others. Go figure.
Does it address litter? Perhaps. I don't particularly notice huge drifts of
bags myself, but maybe they exist and I just don't notice. But I think it's
swatting at gnats. I don't think the bag tax is the result of a concerted effort
to reduce litter and pollution in such a way as to use public resources to give
the most benefit to the greatest number of people at the least cost.
I re-use them, myself. I use every one at least twice. Some of them end up
as padding in BL orders.
By the way, according to Wikipedia, "A study issued by the anti-tax lobby group
Americans for Tax Reform found that the District of Columbia’s five-cent bag
tax had a disproportionate impact on the city’s poor and cost the city over 100
jobs." So there's a down side.
Sorry for the rant.
As for BrickLink fees, I don't care whether stores charge them or not. It's
just another way to slice and dice the same thing.
I do like to be able to figure out the fees quickly and easily.
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| | | | | | | | | | | | | | | | | | | Author: | MinifigPickNMix | | Posted: | Feb 6, 2012 20:44 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 40 times | | Topic: | Suggestions | |
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| They started charging for plastic bags in Ireland years and years ago, because
the joke was that the national symbol of Ireland was a carrier bag caught in
a tree.
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| | | | | | | | | | | Author: | schlectus | | Posted: | Feb 6, 2012 19:32 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 33 times | | Topic: | Suggestions | |
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| LOL!! All this time after I stopped charging handling fees...and I just now
noticed that I had forgotten to change this in my shipping terms! (derp.) It's
fixed now. 
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| | | | | Author: | ash_274 | | Posted: | Feb 6, 2012 10:56 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 67 times | | Topic: | Suggestions | |
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| In Suggestions, monkeynut12 writes:
| | I just finished reading a novel, the lot limits conclusion post, and some really
good points were made. In fact, doesn't opening a store and listing every piece
for 1 cent and charging $1 fee per lot seem like a great idea!!!
The first thing I do when I am shopping in other peoples stores is scroll down
to the "Minimum Buy" section. Maybe there needs to be more information, so buyers
can speed shop.
I think it would be nice, if every store terms page had an area of truth. A very
simple table or place that organized everything fee and restriction related into
a clear concise manner. Maybe in this manner, imagine a required table in every
store terms page of every seller:
Minimum cost to ship: "$X"
Minimum order total: "$X"
Minimum fees: "$X"
Lot limits: "Y"
etc
But actually I would prefer this: A yes/no method.
Lot limits: YES/NO
Additional fees: YES/NO
Other crazy pointless fees: YES/NO
Just to make it easy and less likely for buyers to be surprised. So you see that
there is a lot limit in the store, so now you can begin the search through the
store terms! I mean, yes everyone should read the store terms, but I admit,
I mess up and miss ONE LINE in an entire page of text saying "O yea... I add
$5 to all orders" This is even more difficult when I am looking at a store terms
page in a language other than English, and turns out
"hadsgfhasdg sjaf asfd asdf" Means that all that "Please understand that I add
an additional 1 millions dollars to each order to cover the cost with pulling,
packing, and shipping your order. Thank-you"
Thoughts?
|
My Splash page has that info near the top:
NO Minimum Order!
5-cent orders are OK here!
NO Materials / Handling fees
On orders over $50.00
NO Lot limits or Lot fees
Order as much or as little as you want
Then the terms are kept as simple as possible. Shipping is actual-cost (now
including Commercial Base Price discounts) and the materials fee on orders under
$50 range from 55 cents (75 cents for international orders) to 2 bucks and
that's it.
-Ash
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| | | | | | | Author: | maxx3001 | | Posted: | Feb 6, 2012 18:17 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 55 times | | Topic: | Suggestions | |
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| In Suggestions, ash_274 writes:
| | In Suggestions, monkeynut12 writes:
| | I just finished reading a novel, the lot limits conclusion post, and some really
good points were made. In fact, doesn't opening a store and listing every piece
for 1 cent and charging $1 fee per lot seem like a great idea!!!
The first thing I do when I am shopping in other peoples stores is scroll down
to the "Minimum Buy" section. Maybe there needs to be more information, so buyers
can speed shop.
I think it would be nice, if every store terms page had an area of truth. A very
simple table or place that organized everything fee and restriction related into
a clear concise manner. Maybe in this manner, imagine a required table in every
store terms page of every seller:
|
|
Here's mine:
Minimum 0rder : 25.00 euro
Paypal : 0 euro
S&H : 1.00 euro
The minimum changes to 0 verytime I have time to do orders
Maxx
| | | |
Minimum cost to ship: "$X"
Minimum order total: "$X"
Minimum fees: "$X"
Lot limits: "Y"
etc
But actually I would prefer this: A yes/no method.
Lot limits: YES/NO
Additional fees: YES/NO
Other crazy pointless fees: YES/NO
Just to make it easy and less likely for buyers to be surprised. So you see that
there is a lot limit in the store, so now you can begin the search through the
store terms! I mean, yes everyone should read the store terms, but I admit,
I mess up and miss ONE LINE in an entire page of text saying "O yea... I add
$5 to all orders" This is even more difficult when I am looking at a store terms
page in a language other than English, and turns out
"hadsgfhasdg sjaf asfd asdf" Means that all that "Please understand that I add
an additional 1 millions dollars to each order to cover the cost with pulling,
packing, and shipping your order. Thank-you"
Thoughts?
|
My Splash page has that info near the top:
NO Minimum Order!
5-cent orders are OK here!
NO Materials / Handling fees
On orders over $50.00
NO Lot limits or Lot fees
Order as much or as little as you want
Then the terms are kept as simple as possible. Shipping is actual-cost (now
including Commercial Base Price discounts) and the materials fee on orders under
$50 range from 55 cents (75 cents for international orders) to 2 bucks and
that's it.
-Ash
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| | | | | | | | | Author: | beelzibus | | Posted: | Feb 6, 2012 18:30 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 66 times | | Topic: | Suggestions | |
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| Funnily enough, I've just spent over an hour going through all 3000 lots in a
store and filling a small cart with nearly 500 items spread over 21 lots, financially
not huge, £19.62/31$ But I'd have thought worthwhile.
I then did something I should have done sooner, I viewed the store terms.
I've not submitted the order.
If people can afford the time to make lengthy, convoluted and downright dull
terms to deal with troublesome orders like mine, then obviously they can also
afford to turn away 30 dollar orders. I know I can't.
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| | | | | | | | | | | Author: | beelzibus | | Posted: | Feb 6, 2012 18:38 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 40 times | | Topic: | Suggestions | |
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| In Suggestions, beelzibus writes:
| | Funnily enough, I've just spent over an hour going through all 3000 lots in a
store and filling a small cart with nearly 500 items spread over 21 lots, financially
not huge, £19.62/31$ But I'd have thought worthwhile.
I then did something I should have done sooner, I viewed the store terms.
I've not submitted the order.
If people can afford the time to make lengthy, convoluted and downright dull
terms to deal with troublesome orders like mine, then obviously they can also
afford to turn away 30 dollar orders. I know I can't.
|
Incidentally, I sent the vendor an email thus:
Hi, I thought you might like to know, that after spending over an hour looking
at all 30 pages of your entire parts stock, and filling up a small cart, by this
I mean a cart of 470 items over 21 lots totalling £19.62. I have checked your
store terms and decided not to bother submitting an order.
Your store terms have clearly done the job they were designed to do. By being
lengthy, overly complicated and dull they have taken all the fun out of buying
the parts I need. Obviously you are comfortable enough financially to be able
to lose potential orders. Regards Andy.
I've just rec'd this reply:
Hi,
Such a message tells me that you're not the sort of customer I would like in
my store. Thus my T&Cs are indeed effective.
*****
******* ***** *****.
PS: My T&Cs used to be quite short; but each time I dealt with a difficult or
bad customer, I had to add to it so as to avoid recurrence.
"not the sort of customer I would like in my store"
What? The sort of customer who knows what they want, buys things, pays for them
and leaves good feedback if they are as described and sent in a timely fashion.
I'd say that's pretty unbelievable attitude for a small store, very poor business
sense IMO.
Now added to my least favourite store, and I guess I'm now on another stoplist.
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| | | | | | | | | | | | | Author: | bagelboybugle | | Posted: | Feb 6, 2012 18:47 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, beelzibus writes:
| |
I've just rec'd this reply:
Hi,
Such a message tells me that you're not the sort of customer I would like in
my store. Thus my T&Cs are indeed effective.
*****
******* ***** *****.
PS: My T&Cs used to be quite short; but each time I dealt with a difficult or
bad customer, I had to add to it so as to avoid recurrence.
"not the sort of customer I would like in my store"
What? The sort of customer who knows what they want, buys things, pays for them
and leaves good feedback if they are as described and sent in a timely fashion.
I'd say that's pretty unbelievable attitude for a small store, very poor business
sense IMO.
Now added to my least favourite store, and I guess I'm now on another stoplist.
|
LMAO. maybe the sort they dont like is the sort that tells them if they get something
wrong? maybe they prefer the sort that just shrugs off an error and leaves positive
feedback regardless?
I had a not dissimilar rant the other day, though I never messaged any of the
sellers who lost nice sized orders from me, maybe I shall try that next time
to see if the response is worth the amusement
Anyhoo, your still more than welcome in my store
G
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| | | | | | | | | | | | | | | Author: | beelzibus | | Posted: | Feb 6, 2012 18:57 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 31 times | | Topic: | Suggestions | |
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| In Suggestions, bagelboybugle writes:
| | In Suggestions, beelzibus writes:
| |
I've just rec'd this reply:
Hi,
Such a message tells me that you're not the sort of customer I would like in
my store. Thus my T&Cs are indeed effective.
*****
******* ***** *****.
PS: My T&Cs used to be quite short; but each time I dealt with a difficult or
bad customer, I had to add to it so as to avoid recurrence.
"not the sort of customer I would like in my store"
What? The sort of customer who knows what they want, buys things, pays for them
and leaves good feedback if they are as described and sent in a timely fashion.
I'd say that's pretty unbelievable attitude for a small store, very poor business
sense IMO.
Now added to my least favourite store, and I guess I'm now on another stoplist.
|
LMAO. maybe the sort they dont like is the sort that tells them if they get something
wrong? maybe they prefer the sort that just shrugs off an error and leaves positive
feedback regardless?
I had a not dissimilar rant the other day, though I never messaged any of the
sellers who lost nice sized orders from me, maybe I shall try that next time
to see if the response is worth the amusement
Anyhoo, your still more than welcome in my store
G
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I must admit, it's amused me. When will people learn that ultimately it's the
buyer who has the power. Deter customers and see how your business grows.
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| | | | | | | | | | | | | Author: | BLUSER_195088 | | Posted: | Feb 6, 2012 19:15 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 38 times | | Topic: | Suggestions | |
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| Well, I don't know what's better. If your store terms are lengthy and dull but
have every little detail or if they don't tell much about how much I can expect
for shipping and stuff. I know that I as a buyer like to know all the costs without
having to mail the seller thus my store terms are rather lengthy, too.
But my fee policy is quite simple: actual shipping costs + PayPal fees. (No lot
limits, no minimum buy, no handling fee at all, and no packaging fee on orders
above 3€.) It's just that actual shipping costs can vary a lot and I don't want
to charge a flat price. And even this way I have problems with buyers sometimes
who have every detail to calculate the fees and then find it too high after submitting
an order. Is for example 4.5€ shipping + 2.2€ PayPal fees that high on a ~50€
/ 250 grams order to the other side of the world?
In Suggestions, beelzibus writes:
| | In Suggestions, beelzibus writes:
| | Funnily enough, I've just spent over an hour going through all 3000 lots in a
store and filling a small cart with nearly 500 items spread over 21 lots, financially
not huge, £19.62/31$ But I'd have thought worthwhile.
I then did something I should have done sooner, I viewed the store terms.
I've not submitted the order.
If people can afford the time to make lengthy, convoluted and downright dull
terms to deal with troublesome orders like mine, then obviously they can also
afford to turn away 30 dollar orders. I know I can't.
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Incidentally, I sent the vendor an email thus:
Hi, I thought you might like to know, that after spending over an hour looking
at all 30 pages of your entire parts stock, and filling up a small cart, by this
I mean a cart of 470 items over 21 lots totalling £19.62. I have checked your
store terms and decided not to bother submitting an order.
Your store terms have clearly done the job they were designed to do. By being
lengthy, overly complicated and dull they have taken all the fun out of buying
the parts I need. Obviously you are comfortable enough financially to be able
to lose potential orders. Regards Andy.
I've just rec'd this reply:
Hi,
Such a message tells me that you're not the sort of customer I would like in
my store. Thus my T&Cs are indeed effective.
*****
******* ***** *****.
PS: My T&Cs used to be quite short; but each time I dealt with a difficult or
bad customer, I had to add to it so as to avoid recurrence.
"not the sort of customer I would like in my store"
What? The sort of customer who knows what they want, buys things, pays for them
and leaves good feedback if they are as described and sent in a timely fashion.
I'd say that's pretty unbelievable attitude for a small store, very poor business
sense IMO.
Now added to my least favourite store, and I guess I'm now on another stoplist.
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| | | | | | | | | | | Author: | Brickwilbo | | Posted: | Feb 6, 2012 19:07 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 28 times | | Topic: | Suggestions | |
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| In Suggestions, beelzibus writes:
| | Funnily enough, I've just spent over an hour going through all 3000 lots in a
store and filling a small cart with nearly 500 items spread over 21 lots, financially
not huge, £19.62/31$ But I'd have thought worthwhile.
I then did something I should have done sooner, I viewed the store terms.
I've not submitted the order.
|
I always advice to read the Terms first.
| | If people can afford the time to make lengthy, convoluted and downright dull
terms to deal with troublesome orders like mine, then obviously they can also
afford to turn away 30 dollar orders. I know I can't.
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| | | | | | | | | | | | | Author: | beelzibus | | Posted: | Feb 6, 2012 19:14 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, Brickwilbo writes:
| | In Suggestions, beelzibus writes:
| | Funnily enough, I've just spent over an hour going through all 3000 lots in a
store and filling a small cart with nearly 500 items spread over 21 lots, financially
not huge, £19.62/31$ But I'd have thought worthwhile.
I then did something I should have done sooner, I viewed the store terms.
I've not submitted the order.
|
I always advice to read the Terms first.
| | If people can afford the time to make lengthy, convoluted and downright dull
terms to deal with troublesome orders like mine, then obviously they can also
afford to turn away 30 dollar orders. I know I can't.
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I usually do, and in fact I could have shaved a lot or two if necessary to fit
within his 'terms' but I just don't want to. I'd rather send business to those
that appreciate orders.
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| | | | | Author: | Made_In_Bricks | | Posted: | Feb 7, 2012 11:15 | | Subject: | Re: Way to make stores crazy fee settings easy | | Viewed: | 39 times | | Topic: | Suggestions | |
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| I do like this suggestion. However I don't think it should be mandatory. But
since I agree I decided to change my store terms and put them right up front.
Minimum Order
If I have parts you need and don't meet minimum, PM me to make arrangements
No Domestic Handling Fees
No Lot Limits
Then all the details are on the shipping terms page
I also provide discounts for Minifig/instruction only orders, you can order a
minifig and get 99 cent shipping.
Ken
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USA, Maine
Australia, New South Wales
Germany, Brandenburg
Canada, Manitoba
United Kingdom, England
Netherlands, Utrecht
Hungary, Hajdú-Bihar
