Discussion Forum: Thread 126704

 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Jan 30, 2012 06:24
 Subject: Help Page Needed: Buying: Reserved Item
 Viewed: 108 times
 Topic: Suggestions
 Status:Open
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Dearly De-Parted
Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy
 Author: therobo View Messages Posted By therobo
 Posted: Jan 30, 2012 06:28
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 43 times
 Topic: Suggestions
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therobo (9699)

Location:  Germany, Berlin
Member Since Contact Type Status
Oct 20, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Ships to My Country Store: Area of Bricks 'n Studs
In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

http://www.bricklink.com/help.asp?helpID=253

Buyer:
If there are items reserved for you, a link will show in the "My Activity" section
of your MyBrickLink page. Click on the link to view a list of stores who have
reserved items for you and from there, click on a store to view the items reserved
for you.

Reserved items are not shown while browsing a store unless you either enter the
store through the link on your MyBrickLink page or click on the "Show All Items
Reserved for Me" link in the left store menu.
 Author: dearlydeparted View Messages Posted By dearlydeparted
 Posted: Jan 30, 2012 06:46
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 42 times
 Topic: Suggestions
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dearlydeparted (5394)

Location:  USA, Rhode Island
Member Since Contact Type Status
Feb 5, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Dearly De-Parted
In Suggestions, therobo writes:
  In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

http://www.bricklink.com/help.asp?helpID=253

Buyer:
If there are items reserved for you, a link will show in the "My Activity" section
of your MyBrickLink page. Click on the link to view a list of stores who have
reserved items for you and from there, click on a store to view the items reserved
for you.

Reserved items are not shown while browsing a store unless you either enter the
store through the link on your MyBrickLink page or click on the "Show All Items
Reserved for Me" link in the left store menu.


Then I suggest the Buyer portion of the page be duplicated and placed directly
under Help, Buying. This page is listed under "Store Inventory" and not easily
found by the buyer. Most folks don't read huge pages of text that seemingly don't
apply to them. Having easily found links right under Help-Buying would make the
site more user friendly.
 Author: jethroo View Messages Posted By jethroo
 Posted: Jan 30, 2012 07:29
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 31 times
 Topic: Suggestions
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jethroo (1623)

Location:  Germany, Brandenburg
Member Since Contact Type Status
Jun 29, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: sum-of-its-parts
In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

the way it works now is not quite intuitive for both buyer and seller side. i
had questions on 2 reserved items from buyers with 500+ feedback on how to find
their reserved items, so they have been quite here for a while

for the seller who want's to check if he has marked the items correctly for his
store a possibility to check it directly in the store would also be nice
 Author: picabo View Messages Posted By picabo
 Posted: Jan 30, 2012 07:36
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 34 times
 Topic: Suggestions
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Abby's Spare Parts
In Suggestions, jethroo writes:
  In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

the way it works now is not quite intuitive for both buyer and seller side. i
had questions on 2 reserved items from buyers with 500+ feedback on how to find
their reserved items, so they have been quite here for a while

for the seller who want's to check if he has marked the items correctly for his
store a possibility to check it directly in the store would also be nice

Go to My Inventory. Right-hand side. Reserved for private sale. This will show
if you have any items reserved.

Pam
 Author: jethroo View Messages Posted By jethroo
 Posted: Jan 30, 2012 08:26
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 28 times
 Topic: Suggestions
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jethroo (1623)

Location:  Germany, Brandenburg
Member Since Contact Type Status
Jun 29, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Seller Does Not Ship to My Country Store: sum-of-its-parts
In Suggestions, picabo writes:
  In Suggestions, jethroo writes:
  In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

the way it works now is not quite intuitive for both buyer and seller side. i
had questions on 2 reserved items from buyers with 500+ feedback on how to find
their reserved items, so they have been quite here for a while

for the seller who want's to check if he has marked the items correctly for his
store a possibility to check it directly in the store would also be nice

Go to My Inventory. Right-hand side. Reserved for private sale. This will show
if you have any items reserved.

Pam

hi pam,

yes i know this already

it's rather about checking it from the buyers perspective through the store,
so if my settings in the inventory are reflected correctly in my store

regards

Carsten
 Author: picabo View Messages Posted By picabo
 Posted: Jan 30, 2012 08:46
 Subject: Re: Help Page Needed: Buying: Reserved Item
 Viewed: 37 times
 Topic: Suggestions
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picabo (2037)

Location:  USA, Rhode Island
Member Since Contact Type Status
Jan 18, 2010 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Abby's Spare Parts
In Suggestions, jethroo writes:
  In Suggestions, picabo writes:
  In Suggestions, jethroo writes:
  In Suggestions, dearlydeparted writes:
  Hello,

This may exist, but after doing several searches in the Help menu with different
key words, concerning buyer reserved items, nothing comes up for the buyer. Any
reference is for "adding" reserved items.

It has been 100% consistent that new members can not find any instructional information
on where to find items reserved for them or how to add them to their order. I
have always had to send an email, after getting an inquiry, on how to find the
items I've reserved for them and how to add them to their order. I remember when
I was new and had the same issue, having to contact the seller on how to do it.

Can we add a Help page under "Buying" with header "How to purchase Items Reserved
for me" - or something to that effect.

thanks,

Judy

the way it works now is not quite intuitive for both buyer and seller side. i
had questions on 2 reserved items from buyers with 500+ feedback on how to find
their reserved items, so they have been quite here for a while

for the seller who want's to check if he has marked the items correctly for his
store a possibility to check it directly in the store would also be nice

Go to My Inventory. Right-hand side. Reserved for private sale. This will show
if you have any items reserved.

Pam

hi pam,

yes i know this already

it's rather about checking it from the buyers perspective through the store,
so if my settings in the inventory are reflected correctly in my store

regards

Carsten

Sorry, I misunderstood. Need more coffee!