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| | | Author: | change  | | Posted: | Oct 12, 2011 15:24 | | Subject: | Filling NPB | | Viewed: | 274 times | | Topic: | Suggestions | | Status: | Discarded | |
|
| Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
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| | | | | Author: | bb257159 | | Posted: | Oct 12, 2011 15:27 | | Subject: | Re: Filling NPB | | Viewed: | 48 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
|
.
A lot of sellers take that long. Has to work both ways.
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| | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 15:39 | | Subject: | Re: Filling NPB | | Viewed: | 54 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
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| | | | | | | Author: | Made_In_Bricks | | Posted: | Oct 12, 2011 15:44 | | Subject: | Re: Filling NPB | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
|
But the method of preffered payment is on the order. So if it was a cash payment
or iban you would know. I have an order where the buyer told me they were going
to pay, then told me some other lies, and now said they won't pay. So I have
to wait 7 days, I would just cancel the order, but I don't want any consequences
of feedback so I have to wait. In the meantime 200 dollars woth of sets sits
in pergatory.
Voted yes
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| | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 16:25 | | Subject: | Re: Filling NPB | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, kanownik writes:
snip
| |
But the method of preffered payment is on the order. So if it was a cash payment
or iban you would know.
|
True, so put a time frame in your store terms...
I recently changed it: 10 'business' days for Iban/Bic (banktransfer)
5 'business' days for paypal.
After those limits I open an NPB
| | I have an order where the buyer told me they were going
to pay, then told me some other lies, and now said they won't pay. So I have
to wait 7 days
|
Yes, as we all do 
But if the timeframe is reduced, it is reduced for ALL types of payments, and
therefor
will not allow buyers who selected 'cash' 'money order' 'Iban/Bic' 'Banktransfer'
(and other slow payments) to make the transfer within the timeframe if they do
decide to pay.
| | I would just cancel the order, but I don't want any consequences
of feedback so I have to wait.
|
Indeed
| | In the meantime 200 dollars woth of sets sits
in pergatory.
|
Petty, but does your life depend on that 
If the buyer didn't order the 200 dollars worth of sets in the first place, would
it make a difference for the running of your store, of your life? If so, you
are on the wrong track (sorry to say).
So still 'no'
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| | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 16:30 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| |
True, so put a time frame in your store terms...
I recently changed it: 10 'business' days for Iban/Bic (banktransfer)
5 'business' days for paypal.
After those limits I open an NPB
|
It is useless because you cannot file for NPB.
For these kind of buyers I stopped just canceling the orders.
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| | | | | | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 16:36 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, RobErNat writes:
| |
True, so put a time frame in your store terms...
I recently changed it: 10 'business' days for Iban/Bic (banktransfer)
5 'business' days for paypal.
After those limits I open an NPB
|
It is useless because you cannot file for NPB.
|
I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
| | For these kind of buyers I stopped just canceling the orders.
|
I never cancelled an order unless there was good cause and good communication.
In all other cases I completed the NPB...
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| | | | | | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 17:13 | | Subject: | Re: Filling NPB | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
|
Because you cannot file for NPB before 7 days as required by the rules.
It is useless to write "Payment must be made in 3 days".
If the buyer still log in you can have a Neg in no time if you cancel his order!
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| | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 17:26 | | Subject: | Re: Filling NPB | | Viewed: | 28 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, RobErNat writes:
| | I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
|
Because you cannot file for NPB before 7 days as required by the rules.
|
Well, I'll check that tomorrow, if so, I'll change it towards 7 days: simple,
if it's a BL rule, I'll adapt my store terms...
| | It is useless to write "Payment must be made in 3 days".
|
It is indeed, recently someone triggered because they didn't get a payment within
3 days and after about 4 or 5 invoices
| | If the buyer still log in you can have a Neg in no time if you cancel his order!
|
I never cancel an order, the buyer may come through...Run the NPB, problem solved...
OK, a small part of your inventory is 'locked', but whatever, don't you have
enough to sell?
I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
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| | | | | | | | | | | | | | | | | | | Author: | Brickwilbo | | Posted: | Oct 12, 2011 17:31 | | Subject: | Re: Filling NPB | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | In Suggestions, RobErNat writes:
| | I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
|
Because you cannot file for NPB before 7 days as required by the rules.
|
Well, I'll check that tomorrow, if so, I'll change it towards 7 days: simple,
if it's a BL rule, I'll adapt my store terms...
|
http://www.bricklink.com/help.asp?helpID=72
| | | | It is useless to write "Payment must be made in 3 days".
|
It is indeed, recently someone triggered because they didn't get a payment within
3 days and after about 4 or 5 invoices
| | If the buyer still log in you can have a Neg in no time if you cancel his order!
|
I never cancel an order, the buyer may come through...Run the NPB, problem solved...
OK, a small part of your inventory is 'locked', but whatever, don't you have
enough to sell?
I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
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| | | | | | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 17:34 | | Subject: | Re: Filling NPB | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
Thanks! At least I don't have to search for it!
Storeterms adapted
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| | | | | | | | | | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 17:39 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
|
I don't pretend from buyers to be perfect.
I don bother them with remainders before 7 days.
The post was not about being perfect one side or another.
By the way is a motto from a classic movie I still like it!
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| | | | | | | | | | | | | | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 17:47 | | Subject: | Re: Filling NPB | | Viewed: | 25 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, RobErNat writes:
| | I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
|
I don't pretend from buyers to be perfect.
I don bother them with remainders before 7 days.
The post was not about being perfect one side or another.
By the way is a motto from a classic movie I still like it!
|
I like it as well, cause it is a truthfull statement
Now tell me (and I really should go to bed): Does your store stand or falls with
3 NPB's in a week? I can't imagine
This site is growing... Fast... many new members (stated before), many new people
purchasing 'out of the blue', not thinking things through before they hit that
'submit order' button, the NPB's will increase, if your store (yourself, your
listings) aren't armed against that then you have a problem, not this site. I
can understand your frustration (And I am frustrated as well when I need to file
an NPB), but reducing timeframes is not the solution
Have a nice evening, Eric
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| | | | | | | | | | | | | | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 17:56 | | Subject: | Re: Filling NPB | | Viewed: | 20 times | | Topic: | Suggestions | |
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| In Suggestions, RobErNat writes:
| |
I like it as well, cause it is a truthfull statement
Now tell me (and I really should go to bed): Does your store stand or falls with
3 NPB's in a week? I can't imagine
|
It is just frustrating when you know after few days they weren't a bit serious
about orders.
Go to sleep. Good Night.
Ema
| | This site is growing... Fast... many new members (stated before), many new people
purchasing 'out of the blue', not thinking things through before they hit that
'submit order' button, the NPB's will increase, if your store (yourself, your
listings) aren't armed against that then you have a problem, not this site. I
can understand your frustration (And I am frustrated as well when I need to file
an NPB), but reducing timeframes is not the solution
Have a nice evening, Eric
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| | | | | | | | | | | | | | | | | | | Author: | therobo | | Posted: | Oct 12, 2011 17:40 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | In Suggestions, RobErNat writes:
| | I was ready to go to bed, but I'll stay on some extra time:
Why do you call this useless?
|
Because you cannot file for NPB before 7 days as required by the rules.
|
|
Simply write 5 days (for PayPal payments only!) in your terms AND in your
invoices.
Then send a reminder by BL-message AND by e-mail.
Attach the original invoice e-mail with the reminder e-mail only.
Don't send a another BL invoice, it will reset the invoice date.
48h later file the NPB.
Ronald
P.S. So far I never got an invoice at BrickLink with a time frame for payment.
Why don't sellers state it in their invoices but only in their terms
Hardly any (typical) buyer will read the terms when getting the invoice.
| |
Well, I'll check that tomorrow, if so, I'll change it towards 7 days: simple,
if it's a BL rule, I'll adapt my store terms...
| | It is useless to write "Payment must be made in 3 days".
|
It is indeed, recently someone triggered because they didn't get a payment within
3 days and after about 4 or 5 invoices
| | If the buyer still log in you can have a Neg in no time if you cancel his order!
|
I never cancel an order, the buyer may come through...Run the NPB, problem solved...
OK, a small part of your inventory is 'locked', but whatever, don't you have
enough to sell?
I like your store slogan BTW: 'nobody is perfect': yet you expect every buyer
in the world to be perfect
|
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| | | | | | | Author: | Made_In_Bricks | | Posted: | Oct 12, 2011 15:45 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
|
Plus not many sellers file a NPB when there is good communication.
|
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| | | | | | | | | Author: | Speciale | | Posted: | Oct 12, 2011 15:56 | | Subject: | Re: Filling NPB | | Viewed: | 40 times | | Topic: | Suggestions | |
|
| In Suggestions, kanownik writes:
| | In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
|
Plus not many sellers file a NPB when there is good communication.
|
you send only 7 NPB that is not so bad ?
regards r
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| | | | | | | | | | | Author: | kzinti | | Posted: | Oct 12, 2011 16:54 | | Subject: | Re: Filling NPB | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, brasletty writes:
| | In Suggestions, kanownik writes:
| | In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
|
Plus not many sellers file a NPB when there is good communication.
|
you send only 7 NPB that is not so bad ?
regards r
|
Just checked my feedbacks left and I've had 4 NPBs and two brand new users who
wanted to cancel orders and were firmly, yet politely, schooled on the BrickLink
buying process instead of receiving an NPB.
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| | | | | | | Author: | change | | Posted: | Oct 12, 2011 16:18 | | Subject: | Re: Filling NPB | | Viewed: | 33 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Sorry, voted NO.
In Europe people offently use Iban/Bic (banktransfer), that kind of money transaction
usually takes 2,3 or 4 days, sometimes even 5 or 6 if there is a weekend in between.
If the time is reduced to 3 days, it will simply not be possible for a buyer
to send the payment within that timeframe.
If a buyer responds within the seven days, he also should still have the possibility
to make the transfer.
So far, on all the NPB's I ran through, none responded, so all got completed
after the 1 week. I do wonder what would be the % of NPB buyers who do respond
to the NPB filing.
Maybe Admin could gives a % on that?
Eric
|
Right now I had 3 orders I know will not go to the finish line.
One, I already file for NPB, got the first FB for an order cancelled by seller.
They answered pretending the payment was made. It wasn't.
They said the payment was made as always on Bricklink??
I have to wait 2 weeks to be able to cancel the order.
The second got his first FB, a Negative one, two days ago for the same reason:
NPB.
The third is still a 0 FB from overseas.
All checked PayPal as payment.
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| | | | | Author: | aftepes | | Posted: | Oct 12, 2011 16:08 | | Subject: | Re: Filling NPB | | Viewed: | 44 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
I have to assume that this recommendation is also being followed with corresponding
recommendations to shorten the imitation and completion periods for NRS's and
NSS's down to three days as well? Because what's good for the goose is good for
the gander.
The fact that both periods are seven days is that most circumstances can be overcome
within a period of two weeks. If someone has an emergency, six days isn't necessarily
enough time to recover.
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Oct 12, 2011 16:27 | | Subject: | Re: Filling NPB | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted no.
Agree that it is tough on sellers if the odd idiot plays around and holds your
inventory for 3 weeks but this is not usual, most buyers do respond and this
suggestion turns it too much the other way - trigger happy sellers who can't
wait for a buyer to respond because they are busy, travelling on business, invoice
went to spam, whatever. There are also some sellers who take a buyer's payment
and do not ship within 3 days because they claim to have other things to do,
should we get tough on them too? IMO that is worse, they have the buyer's money.
I'm OK with the 7 days, both ways but sellers need to state (and commit to) their
response times in their terms, some don't bother. Fix this before attacking buyers
otherwise BL looks dodgy to the new buyer.
Robert
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| | | | | Author: | bb247583 | | Posted: | Oct 12, 2011 17:07 | | Subject: | Re: Filling NPB | | Viewed: | 34 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
I think waiting 7 days for the payment before being able to file an NPB isn't
bad.
But I do think the amount of time a buyer must pay after the NPB has been filed
wouldn't be a bad change; to something like after 5 days and there isn't a response
the order could be canceled, and if there is a response the buyer would only
get an extra 3 days to make the payment.
So an order in total wouldn't be tied up for longer then 15 days before it could
be placed back into a sellers inventory.
Now you could argue what many have stated about some payments taking longer to
process. Well to that I would say a serious buyer will make the payment right
away, usually well before the 7 days are up. And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
|
|
| | | | | | | | | |
| | | | | | | Author: | change | | Posted: | Oct 12, 2011 17:34 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | bb247583 | | Posted: | Oct 12, 2011 17:57 | | Subject: | Re: Filling NPB | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Right, that is why I suggested the changes I did in my post. So if they did that
you wouldn't have to wait 2 weeks finalize the NPB you would only have to wait
a total of 8 days instead.
So instead of you waiting 21 days total to add the inventory back to your store
they didn't pay for you would only be waiting 15 days total. That is if BL takes
me up on the suggestions I made to your opening post.
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | Brickwilbo | | Posted: | Oct 12, 2011 18:11 | | Subject: | Re: Filling NPB | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 18:22 | | Subject: | Re: Filling NPB | | Viewed: | 18 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
|
"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | Brickwilbo | | Posted: | Oct 12, 2011 18:38 | | Subject: | Re: Filling NPB | | Viewed: | 13 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
|
"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
|
Why then did PayPal told you "when is a eCheck and have to wait to be cleared."
| | If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
|
Indeed.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | change | | Posted: | Oct 12, 2011 18:44 | | Subject: | Re: Filling NPB | | Viewed: | 16 times | | Topic: | Suggestions | |
|
| In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
|
"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
|
Why then did PayPal told you "when is a eCheck and have to wait to be cleared."
| | If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
|
Indeed.
|
When someone makes a payment, Paypal send an email and if it is an eCheck they
tell when will be cleared.
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | | | Author: | therobo | | Posted: | Oct 12, 2011 18:53 | | Subject: | Re: Filling NPB | | Viewed: | 17 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, Brickwilbo writes:
| | In Suggestions, change writes:
| | In Suggestions, jlmcgivney writes:
| | And if the buyer does get back to
the seller after a NPB is filed the seller doesn't "have" to finalize the NPB
when that 8th day it is up you as the seller. You have the option to give them
a couple more days either for you to receive the payment or for it to clear and
to me that's a customer service issue and nothing else, at least in my option
anyways.
|
One of my buyers replied to NPB pretending the payment was made.
There is no payment in my account from her/him.
PayPal tells us when is a eCheck and have to wait to be cleared.
I have to wait until 24 th to finalized the NPB and to cancel the order.
This means 2 weeks not few days.
|
Your buyer can have the NPB removed if he proves sending you the e-check.
If you don't have his e-check, you don't need to wait another two weeks.
If the e-check is waiting to be cleared, there's no need to complete the NPB.
|
"If the buyer responds to the complaint then the seller can Cancel the order
after 2 weeks of filing the NPB.
If the buyer does not respond to the complaint then the seller can cancel the
order after 1 week of filing the NPB."
The buyer didn't pay in any way.
|
Why then did PayPal told you "when is a eCheck and have to wait to be cleared."
| | If there is an eCheck, it is your PP account with the date was initiated and
the date when you expect to be cleared. There is no need to file a NPB.
|
Indeed.
|
When someone makes a payment, Paypal send an email and if it is an eCheck they
tell when will be
|
_possibly_
I had 2 which bounced. In either case buyer communicated and resend them though.
|
|
|
| | | | | |
| | | | | Author: | therobo | | Posted: | Oct 12, 2011 17:08 | | Subject: | Re: Filling NPB | | Viewed: | 39 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
|
|
| | | | | | | | | |
| | | | | | | Author: | therobo | | Posted: | Oct 12, 2011 17:14 | | Subject: | Re: Filling NPB | | Viewed: | 35 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | kzinti | | Posted: | Oct 12, 2011 17:34 | | Subject: | Re: Filling NPB | | Viewed: | 24 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
Depends on what your definition of "IS" is...
|
|
|
| | | | | | | | | | | | | |
| | | | | | | | | Author: | bb247583 | | Posted: | Oct 12, 2011 18:12 | | Subject: | Re: Filling NPB | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
|
|
| | | | | | | | | | | | | | | | | |
| | | | | | | | | | | Author: | kzinti | | Posted: | Oct 12, 2011 18:36 | | Subject: | Re: Filling NPB | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, jlmcgivney writes:
| | In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
You could always track IP Addresses. Unless they have a hookup like mine, they
will show from the same base address or range of addresses from the same provider.
|
|
|
| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | bb247583 | | Posted: | Oct 12, 2011 19:03 | | Subject: | Re: Filling NPB | | Viewed: | 16 times | | Topic: | Suggestions | |
|
| In Suggestions, kzinti writes:
| | In Suggestions, jlmcgivney writes:
| | In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
You could always track IP Addresses. Unless they have a hookup like mine, they
will show from the same base address or range of addresses from the same provider.
|
Is there a way for me to do that from my end or is it something I have to send
an email to an admin to look into?
|
|
|
| | | | | | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | | Author: | kzinti | | Posted: | Oct 12, 2011 19:21 | | Subject: | Re: Filling NPB | | Viewed: | 19 times | | Topic: | Suggestions | |
|
| In Suggestions, jlmcgivney writes:
| | In Suggestions, kzinti writes:
| | In Suggestions, jlmcgivney writes:
| | In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
You could always track IP Addresses. Unless they have a hookup like mine, they
will show from the same base address or range of addresses from the same provider.
|
Is there a way for me to do that from my end or is it something I have to send
an email to an admin to look into?
|
If you suspect foul play, you should get in touch with Help Desk and relay your
suspicions.
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| | | | | | | | | | | | | Author: | therobo | | Posted: | Oct 12, 2011 19:14 | | Subject: | Re: Filling NPB | | Viewed: | 26 times | | Topic: | Suggestions | |
|
| In Suggestions, kzinti writes:
| | In Suggestions, jlmcgivney writes:
| | In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
You could always track IP Addresses. Unless they have a hookup like mine, they
will show from the same base address or range of addresses from the same provider.
|
In bigger cities this would be almost impossible.
|
|
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| | | | | | | | | | | | | | | Author: | kzinti | | Posted: | Oct 12, 2011 19:27 | | Subject: | Re: Filling NPB | | Viewed: | 27 times | | Topic: | Suggestions | |
|
| In Suggestions, therobo writes:
| | In Suggestions, kzinti writes:
| | In Suggestions, jlmcgivney writes:
| | In Suggestions, therobo writes:
| | In Suggestions, therobo writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
Voted NO.
I guess you also would like to get a payment reminder when you're 3 days due
to pay your electricity bill and have your electricity cut off another 3 days
later?
Sorry, by all means, to wait less than 7 days before sending an official reminder
(NPB) is simply unprofessional.
In addition to all completed NPBs we had at least 10 on which the buyer paid
after getting NPB'd, and only one so far who played the "I will pay" game and
never paid.
Btw. although we pack and seal at least 99,9% of the orders after invoicing,
we only had to unpack less than 5 (small orders) so far. Most of our NPBs where
never picked/packed...
Ronald
|
Oh, and please realize that many buyers paying by PayPal don't pay by credit
card but have to transfer money from their bank account to PayPal first. It's
not always possible to get the money to PayPal within 3 days. Also e-checks take
much longer to clear.
Btw. do you mean 3 days after ordering or after invoicing? The latter would require
a completely new feature for BrickLink which actually counts the days after ordering.
Ronald
|
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
You could always track IP Addresses. Unless they have a hookup like mine, they
will show from the same base address or range of addresses from the same provider.
|
In bigger cities this would be almost impossible.
|
Well, if they logged in with the SAME IP, that would be dead fishy, granted.
But, same provider, same town? Still just a little bit fishy.
|
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| | | | | | | | | | | Author: | RobErNat | | Posted: | Oct 12, 2011 18:36 | | Subject: | Re: Filling NPB | | Viewed: | 21 times | | Topic: | Suggestions | |
|
| In Suggestions, jlmcgivney writes:
Well then: please remove Casiers Check and Money order from your store terms,
as your buyers will never be able to comply because of your OWN terms !!!
If after putting a buyer into NPB, after 3 days he sends you either one of these
payments, your BANK wil need to clear them and it takes 5 to 7 days according
to YOUR terms. In that case the 8 days will have passed, right
| |
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
LOL
My last NPB that I considered a big problem contained near 1000 items, Oh, I'm
sure it was one of my competitors who blocked up my inventory LOL (again)
70% sure LOL again... Tell me: did 'their' item sell while you where running
an NPB on 'their' fake account? Or did you manage to put it back in your store
before 'theirs' got sold? Just wondering....
|
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| | | | | | | | | | | | | | | | | | | | | |
| | | | | | | | | | | | | Author: | bb247583 | | Posted: | Oct 12, 2011 19:40 | | Subject: | Re: Filling NPB | | Viewed: | 29 times | | Topic: | Suggestions | |
|
| In Suggestions, RobErNat writes:
| | In Suggestions, jlmcgivney writes:
Well then: please remove Casiers Check and Money order from your store terms,
as your buyers will never be able to comply because of your OWN terms !!!
If after putting a buyer into NPB, after 3 days he sends you either one of these
payments, your BANK wil need to clear them and it takes 5 to 7 days according
to YOUR terms. In that case the 8 days will have passed, right
|
That makes no sense to me. A buyer can respond to a NPB saying they are going
to pay then still mail out a check on the last day the NPB is due and it still
wouldn't get to the seller in time. And you'd still file an NPB on him unless
you where willing to give it 3 or 5 extra days if they told you they where going
to mail it the final day it was due, which is up to the seller of course.
So what difference would it make if instead a NPB could be closed out in 5 days
instead of 7 if there is no response. And if they do respond they would get 3
more days, instead of 7 like is now, for a total of 8 days. Eight days in my
option to make payment regardless of the payment type is plenty. And if they
said hey I can't mail it till the last day before the seller would file the NPB
would be no different then the example above.
Essentially what would be happening is buyers would now have a total of 2 weeks
and 1 day to make payment instead of 3. Any serious buyer would and should be
able to make the payment in that time frame.
| | | |
I think he means the amount of time you have to wait to compete the NPB process
is to long since it can take up to 14 days once you file the NPB if they play
the "I will pay" game as you put it.
I to think that process is a bit long and should only take 8 days total even
when the buyer plays the "I will pay" game to complete an NPB.
Losing sales due to having your inventory tied up for 3 weeks is a bit much in
my option. I've had an order or two where I'm 70% sure it might have been another
seller tying up my inventory because it was cheaper then theirs. But their is
no way to say for sure it was or know who it might have been in order to report
it.
|
LOL
My last NPB that I considered a big problem contained near 1000 items, Oh, I'm
sure it was one of my competitors who blocked up my inventory LOL (again)
70% sure LOL again... Tell me: did 'their' item sell while you where running
an NPB on 'their' fake account? Or did you manage to put it back in your store
before 'theirs' got sold? Just wondering....
|
Very sorry you had a problem order with near 1000 items in it.
But like I said before I have no idea if it was a competitor for sure or not
as I had no way of knowing, and is why I said 70% not I'm 100% sure it was. And
yes other minifigures did sell in that time frame at a higher amount while mine
where held up in the order. And I didn't wait 3 weeks to go threw the entire
NPB process I canceled the order because of no contact from the buyer and re-listed
them after contacting the 3 times which is allowed by BL. I also only left them
neutral feedback since I didn't go threw the NPB process. Six days later that
same account received negative feedback for a NPB.
The same could be said for when you think your dealing with a minor how do you
really know if your dealing with one or not unless they come right out and say
their Mom or Dad in some way. Would you report them for bad grammar because he/she
writes like they might be a 13-17 year old. You just have a gut feeling so your
more cautious about the order you don't go out accusing them that they are without
knowing for sure, at least I don't.
|
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| | | | | |
| | | | | Author: | cosmicray | | Posted: | Oct 12, 2011 21:32 | | Subject: | Re: Filling NPB | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
This issue will never be resolved until BL has a method for a seller to restrict
orders to immediate payment only, and BL has the linkages to PP and GCO (and
other payment services) to do direct order to payment service API flow thru.
Until that is implemented (assuming if ever) BL will be stuck with the eBay model
from 1999.
Your suggestion is a good one, but fiddling with the NPB timing will not solve
it. The only thing that will solve this is making an order not being real unless
the buyer sends payment at the same time.
Ray
|
|
|
| | | | | | | | | |
| | | | | | | Author: | change | | Posted: | Oct 12, 2011 21:50 | | Subject: | Re: Filling NPB | | Viewed: | 32 times | | Topic: | Suggestions | |
|
| In Suggestions, cosmicray writes:
| | In Suggestions, change writes:
| | Implementing a 3 days filing for NPB will be a nice feature.
7 days was good when people used Money Orders, Personal Checks or even cash.
For those who still use them , marking as payment when place the order give the
seller option to wait more.
Why the seller must be penalized for someone who is just playing games?
The 7 days waiting for finalizing the NPB(canceling the order) is again a penalty
for sellers.
The worst part here is the buyer responds to NPB filling but without any intention
to pay for the order and the waiting time for cancellation is doubled to 2 weeks.
|
This issue will never be resolved until BL has a method for a seller to restrict
orders to immediate payment only, and BL has the linkages to PP and GCO (and
other payment services) to do direct order to payment service API flow thru.
Until that is implemented (assuming if ever) BL will be stuck with the eBay model
from 1999.
Your suggestion is a good one, but fiddling with the NPB timing will not solve
it. The only thing that will solve this is making an order not being real unless
the buyer sends payment at the same time.
Ray
|
The suggestion was just to shorten the time for filling and after, not to change
everything.
I had few instances when the buyers didn't know what to do.
One believed that checking the PayPal box means payment made.
She would have been happy if I contacted her few days earlier because
I don't do anything before 7 days had passed.
There is no need to file a NPB if there is communication between seller and buyer.
The model you are talking about was changed to 4 days each.
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USA, California
Belgium, Flemish Brabant
Netherlands, Gelderland
Germany, Berlin
United Kingdom, England