Discussion Forum: Thread 110355

 Author: Black_Armor View Messages Posted By Black_Armor
 Posted: Mar 22, 2011 05:33
 Subject: Add Order status "Closed" for resolved NSS
 Viewed: 65 times
 Topic: Suggestions
 Status:Open
 Vote:[Yes|No]
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Black_Armor (1143)

Location:  Singapore
Member Since Contact Type Status
Dec 19, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Brick Kingdom
Hi

This suggestion is in response to this post:

http://www.bricklink.com/message.asp?ID=524336

A suspended seller can have his NSS removed and his store re-instated if he can
prove to Admin that the buyer has been refunded. As discussed with Admin, the
standard practice is to put the order status back to "Pending" since Admin said
that he does not have a correct status for this kind of issue.

Putting the order status to "Pending" might confuse the buyer thinking he is
still obligated to pay for the order.

Thanks.



Erwin
 Author: Brickwilbo View Messages Posted By Brickwilbo
 Posted: Mar 22, 2011 07:36
 Subject: Re: Add Order status "Closed" for resolved NSS
 Viewed: 31 times
 Topic: Suggestions
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Brickwilbo (1534)

Location:  Netherlands, Gelderland
Member Since Contact Type Status Collage
Oct 24, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store Closed Seller Does Not Ship to My Country Store: Brickwilbo Betuwe Bricks
BrickLink Discussions Moderator (?)
In Suggestions, Black_Armor writes:
  Hi

This suggestion is in response to this post:

http://www.bricklink.com/message.asp?ID=524336

A suspended seller can have his NSS removed and his store re-instated if he can
prove to Admin that the buyer has been refunded. As discussed with Admin, the
standard practice is to put the order status back to "Pending" since Admin said
that he does not have a correct status for this kind of issue.

Putting the order status to "Pending" might confuse the buyer thinking he is
still obligated to pay for the order.

Thanks.



Erwin

Nice, but doesn't a completed/resolved/closed NSS make the order actually "completed"?
 Author: Black_Armor View Messages Posted By Black_Armor
 Posted: Mar 22, 2011 08:14
 Subject: Re: Add Order status "Closed" for resolved NSS
 Viewed: 33 times
 Topic: Suggestions
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Black_Armor (1143)

Location:  Singapore
Member Since Contact Type Status
Dec 19, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Seller Ships to My Country Store: Brick Kingdom
In Suggestions, Brickwilbo writes:

  Nice, but doesn't a completed/resolved/closed NSS make the order actually "completed"?


True but Admin doesn't see it that way though.


Erwin