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| | | Author: | TorontoLego  | | Posted: | Jan 16, 2011 14:10 | | Subject: | New Help Topic - seller's tips | | Viewed: | 174 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I think that a lot of new sellers would benefit from a FAQ type hint page:
The recent post about a cape being shipped assembled is a great example.
Think how nice a HELP - Seller's Tips page would be.
example
B. SHIPPING
Minifigs
i. New minifigures can be assembled or unassembled, consider asking your customer
how they would prefer to receive the item, or include this as a note in your
listing.
ii. Capes should never be shipped on the minifigure, keep the cape separate
and use something to keep it flat.
iii. Parts shipped in bubble envelopes are liable to be crushed, consider a
bottle cap as great shield to send small parts (nod to Darth Smithy for this
tip).
iv. Helmets in particular are easily crushed, consider putting a minifig head
inside (we all have faded happy faces that are begging to be useful)
....
This could be developed my a volunteer, or... maybe Wiki technology could be
incorporated.
Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
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| | | | | Author: | toontexas | | Posted: | Jan 16, 2011 14:32 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 41 times | | Topic: | Suggestions | |
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| | Best suggestion I've seen here in two years! |
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| | | | | Author: | picabo | | Posted: | Jan 16, 2011 14:37 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 51 times | | Topic: | Suggestions | |
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| In Suggestions, TorontoLego writes:
| | I think that a lot of new sellers would benefit from a FAQ type hint page:
The recent post about a cape being shipped assembled is a great example.
Think how nice a HELP - Seller's Tips page would be.
example
B. SHIPPING
Minifigs
i. New minifigures can be assembled or unassembled, consider asking your customer
how they would prefer to receive the item, or include this as a note in your
listing.
ii. Capes should never be shipped on the minifigure, keep the cape separate
and use something to keep it flat.
iii. Parts shipped in bubble envelopes are liable to be crushed, consider a
bottle cap as great shield to send small parts (nod to Darth Smithy for this
tip).
iv. Helmets in particular are easily crushed, consider putting a minifig head
inside (we all have faded happy faces that are begging to be useful)
....
This could be developed my a volunteer, or... maybe Wiki technology could be
incorporated.
Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
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As a new seller; I would definitely make use of this. I have already used many
of the shipping tips like the bottle cap; along with others that have been talked
about. Pam
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| | | | | Author: | eileenkeeney | | Posted: | Jan 16, 2011 14:54 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 51 times | | Topic: | Suggestions | |
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| In Suggestions, TorontoLego writes:
| | I think that a lot of new sellers would benefit from a FAQ type hint page:
The recent post about a cape being shipped assembled is a great example.
Think how nice a HELP - Seller's Tips page would be.
example
B. SHIPPING
Minifigs
i. New minifigures can be assembled or unassembled, consider asking your customer
how they would prefer to receive the item, or include this as a note in your
listing.
ii. Capes should never be shipped on the minifigure, keep the cape separate
and use something to keep it flat.
iii. Parts shipped in bubble envelopes are liable to be crushed, consider a
bottle cap as great shield to send small parts (nod to Darth Smithy for this
tip).
iv. Helmets in particular are easily crushed, consider putting a minifig head
inside (we all have faded happy faces that are begging to be useful)
....
This could be developed my a volunteer, or... maybe Wiki technology could be
incorporated.
|
When someone volunteers information, or does work to help this site, do those
who profit from the site offer any compensation, such as some credit toward fees,
maybe let you do transactions without fees for some small period of time, or
at a reduced percent?
What about people who take their time to photograph parts, or inventory sets?
I am just curious.
I am not trying to say people should not volunteer their effort.
But when you do volunteer your effort, just keep in mind this site is a for profit
business just like eBay and PayPal; not a service offered for free by people
volunteering their time.
Of course in many cases, what benefits BrickLink benefits those who use the site
as well.
| |
Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
|
Isn't this non responsibility true for other information on the site, such as
the Catalog?
| |
GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
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Yes, including the site owners.
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| | | | | | | Author: | TorontoLego | | Posted: | Jan 16, 2011 15:08 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 45 times | | Topic: | Suggestions | |
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| In Suggestions, eileenkeeney writes:
| | In Suggestions, TorontoLego writes:
| | I think that a lot of new sellers would benefit from a FAQ type hint page:
The recent post about a cape being shipped assembled is a great example.
Think how nice a HELP - Seller's Tips page would be.
example
B. SHIPPING
Minifigs
i. New minifigures can be assembled or unassembled, consider asking your customer
how they would prefer to receive the item, or include this as a note in your
listing.
ii. Capes should never be shipped on the minifigure, keep the cape separate
and use something to keep it flat.
iii. Parts shipped in bubble envelopes are liable to be crushed, consider a
bottle cap as great shield to send small parts (nod to Darth Smithy for this
tip).
iv. Helmets in particular are easily crushed, consider putting a minifig head
inside (we all have faded happy faces that are begging to be useful)
....
This could be developed my a volunteer, or... maybe Wiki technology could be
incorporated.
|
When someone volunteers information, or does work to help this site, do those
who profit from the site offer any compensation, such as some credit toward fees,
maybe let you do transactions without fees for some small period of time, or
at a reduced percent?
What about people who take their time to photograph parts, or inventory sets?
I am just curious.
I am not trying to say people should not volunteer their effort.
But when you do volunteer your effort, just keep in mind this site is a for profit
business just like eBay and PayPal; not a service offered for free by people
volunteering their time.
Of course in many cases, what benefits BrickLink benefits those who use the site
as well.
|
The better BL's sellers are, the better BL's reputation gets, the more customers
find BL, more volume, more availability, lower prices, more gross profit. win,
win, win, win, oh, and win.
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Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
|
Isn't this non responsibility true for other information on the site, such as
the Catalog?
|
That's a good question -- I don't know the answer... anyone else?
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GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
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Yes, including the site owners.
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That isn't a deterrent IMO.
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| | | | | | | Author: | jim35 | | Posted: | Jan 16, 2011 19:55 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 35 times | | Topic: | Suggestions | |
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| | | When someone volunteers information, or does work to help this site, do those
who profit from the site offer any compensation, such as some credit toward fees,
maybe let you do transactions without fees for some small period of time, or
at a reduced percent?
|
No
| | What about people who take their time to photograph parts, or inventory sets?
|
No
| | I am just curious.
I am not trying to say people should not volunteer their effort.
But when you do volunteer your effort, just keep in mind this site is a for profit
business just like eBay and PayPal; not a service offered for free by people
volunteering their time.
Of course in many cases, what benefits BrickLink benefits those who use the site
as well.
|
Volunteers usually do not ask for pay.  
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| | | | | | | Author: | maggiec | | Posted: | Jan 16, 2011 22:06 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 46 times | | Topic: | Suggestions | |
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| In Suggestions, eileenkeeney writes:
| |
When someone volunteers information, or does work to help this site, do those
who profit from the site offer any compensation, such as some credit toward fees,
maybe let you do transactions without fees for some small period of time, or
at a reduced percent?
What about people who take their time to photograph parts, or inventory sets?
I am just curious.
I am not trying to say people should not volunteer their effort.
But when you do volunteer your effort, just keep in mind this site is a for profit
business just like eBay and PayPal; not a service offered for free by people
volunteering their time.
Of course in many cases, what benefits BrickLink benefits those who use the site
as well.
|
Some of us who volunteer remember when Dan started the site. (Actually even when
he discussed it before he actually implemented it.) There are some of us who
helped him beta test it, and some of us who watched to see if it would pan out
before jumping in. Either way, we were rooting for him and wanted to see him
succeed. So of course we would volunteer to help him out, as fellow AFOLs and
as friends. The fact that profit was never his overriding motivator made it
easy for us to contibute our time and efforts. And now that he is gone we want
to see his legacy live on.
Even those who never knew Dan like to contribute because contributors' usernames
go on the credits. And sellers may volunteer pictures, inventories, etc., because
it helps to sell items. No one has ever been coerced into contributing.
| | In Suggestions, TorontoLego writes:
| | Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
|
Isn't this non responsibility true for other information on the site, such as
the Catalog?
|
Yes, it is spelled out in the TOS. But it's one of the best LEGO references
on the web because of the dedicated contributors.
| | | | GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
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Yes, including the site owners.
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Why shouldn't it be though? They have every reason to be proud of what Dan created
and I wouldn't begrudge them the benefits of his creation at all.
Maggie
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| | | | | Author: | BLUSER_104604 | | Posted: | Jan 16, 2011 18:16 | | Subject: | Re: New Help Topic - seller's tips | | Viewed: | 38 times | | Topic: | Suggestions | |
|
| In Suggestions, TorontoLego writes:
| | I think that a lot of new sellers would benefit from a FAQ type hint page:
The recent post about a cape being shipped assembled is a great example.
Think how nice a HELP - Seller's Tips page would be.
example
B. SHIPPING
Minifigs
i. New minifigures can be assembled or unassembled, consider asking your customer
how they would prefer to receive the item, or include this as a note in your
listing.
ii. Capes should never be shipped on the minifigure, keep the cape separate
and use something to keep it flat.
iii. Parts shipped in bubble envelopes are liable to be crushed, consider a
bottle cap as great shield to send small parts (nod to Darth Smithy for this
tip).
iv. Helmets in particular are easily crushed, consider putting a minifig head
inside (we all have faded happy faces that are begging to be useful)
....
This could be developed my a volunteer, or... maybe Wiki technology could be
incorporated.
Sections on listings, shipping, customer communication, etc..
All with the BIG WARNING -- this is a non-monitored section -- BL assumes no
responsibility for its accuracy. Use at your own risk.
GOOD SELLERS MAKE HAPPY BL CUSTOMERS ... GOOD FOR EVERYONE.
|
I vote a resounding YES. I have thought of suggesting this myself a few times,
with all of the newish sellers these days. It would cut down on NPB's, NSS's,
and the like. It would also make skeptical people like me more likely to buy
from Low FB sellers.
Good Idea!!
Chris
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| | | | | Author: | ToriHada | | Posted: | Jan 16, 2011 19:58 | | Subject: | (Cancelled) | | Viewed: | 66 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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Canada, Ontario
USA, Texas
