| Discussion Forum: Thread 106785 |
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| | | Author: | Lonely_Brick_OH  | | Posted: | Jan 15, 2011 05:18 | | Subject: | Addition to the screen choices! | | Viewed: | 117 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| My Orders Received page;
I would like to see a couple of additions.
1.) Problem / Order has issues
2.) HOLD OPEN
this would be a nice addition for some of our order status conditions. It would
get them off our pending/paid/packed pages as well.
Thank you for the consideration on this issue.
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jan 15, 2011 05:25 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, BigBrickDaddy writes:
| | My Orders Received page;
I would like to see a couple of additions.
1.) Problem / Order has issues
2.) HOLD OPEN
this would be a nice addition for some of our order status conditions. It would
get them off our pending/paid/packed pages as well.
Thank you for the consideration on this issue.
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Yes.
Whilst both can be managed using the order comments field, I do like the idea
of having an order status of "hold open" (status managed by seller) for the reasons
you state plus to help reconcile inventory when there are many open orders. Buyers
could also see that their order is held open. We often get buyers ask to keep
their order open then forget to tell us they finished shopping and their final
invoice is then delayed.
Robert
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| | | | | Author: | InanimateReason | | Posted: | Jan 15, 2011 07:35 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, BigBrickDaddy writes:
| | My Orders Received page;
I would like to see a couple of additions.
1.) Problem / Order has issues
2.) HOLD OPEN
this would be a nice addition for some of our order status conditions. It would
get them off our pending/paid/packed pages as well.
Thank you for the consideration on this issue.
|
You can add colored flags for different types of shipping. Add a hold open shipping
type and give it a flag.
I do that for both hold open and priority requests.
Bill
Inanimate Reason
Home of the Custom Aluminum Liftarms!
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| | | | | | | Author: | BrickAThon | | Posted: | Jan 15, 2011 10:35 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, InanimateReason writes:
| | In Suggestions, BigBrickDaddy writes:
| | My Orders Received page;
I would like to see a couple of additions.
1.) Problem / Order has issues
2.) HOLD OPEN
this would be a nice addition for some of our order status conditions. It would
get them off our pending/paid/packed pages as well.
Thank you for the consideration on this issue.
|
You can add colored flags for different types of shipping. Add a hold open shipping
type and give it a flag.
I do that for both hold open and priority requests.
Bill
Inanimate Reason
Home of the Custom Aluminum Liftarms!
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We do this as well and it works GREAT!
Tracy
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| | | | | Author: | atrbricks | | Posted: | Jan 15, 2011 10:18 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 33 times | | Topic: | Suggestions | |
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| In Suggestions, BigBrickDaddy writes:
| | My Orders Received page;
I would like to see a couple of additions.
1.) Problem / Order has issues
2.) HOLD OPEN
this would be a nice addition for some of our order status conditions. It would
get them off our pending/paid/packed pages as well.
Thank you for the consideration on this issue.
|
I think this would be great. It would also be nice if there was a feature by
which the buyer could select hold order open, and then select order is now complete.
This way the feature might read :
1.) 2 Orders Held Open
2.) 1 Open Order Now Complete
Actually I think it would be great if buyers had to select if they want the order
held open before they can submit it. This would eliminate getting additions after
an order has been invoiced (that's the hope anyway)
Katie
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| | | | | | | Author: | BrickInstruct | | Posted: | Jan 15, 2011 10:32 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, AlltRightBricks writes:
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I think this would be great. It would also be nice if there was a feature by
which the buyer could select hold order open, and then select order is now complete.
This way the feature might read :
1.) 2 Orders Held Open
2.) 1 Open Order Now Complete
Actually I think it would be great if buyers had to select if they want the order
held open before they can submit it. This would eliminate getting additions after
an order has been invoiced (that's the hope anyway)
Katie
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For now the 'open order' option is a shipping option in my store.
On checkout buyers can make a choice that way and I immediatly see if this buyer
has intentions to add to their order.
Only 'problem' is to close an open order, I communicate to let the buyer know
I'm aware of his order and I state that processing the order only begins when
I have received a comment from them stating they're finished with shopping.
I ask for this comment with the last added batch. All communication is attached
to the order so emails/communication normally can't get lost or mixed up.
So far, no issues with this, it works.
But a direct option for the buyer to choose to keep the order open AND close
it would be very nice, less hassle, more effective.
YES for me 
Kevin
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| | | | | | | | | Author: | atrbricks | | Posted: | Jan 15, 2011 11:05 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 23 times | | Topic: | Suggestions | |
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| In Suggestions, Perterz writes:
| | In Suggestions, AlltRightBricks writes:
| |
I think this would be great. It would also be nice if there was a feature by
which the buyer could select hold order open, and then select order is now complete.
This way the feature might read :
1.) 2 Orders Held Open
2.) 1 Open Order Now Complete
Actually I think it would be great if buyers had to select if they want the order
held open before they can submit it. This would eliminate getting additions after
an order has been invoiced (that's the hope anyway)
Katie
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For now the 'open order' option is a shipping option in my store.
On checkout buyers can make a choice that way and I immediatly see if this buyer
has intentions to add to their order.
Only 'problem' is to close an open order, I communicate to let the buyer know
I'm aware of his order and I state that processing the order only begins when
I have received a comment from them stating they're finished with shopping.
I ask for this comment with the last added batch. All communication is attached
to the order so emails/communication normally can't get lost or mixed up.
So far, no issues with this, it works.
But a direct option for the buyer to choose to keep the order open AND close
it would be very nice, less hassle, more effective.
YES for me
Kevin
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I have just implemented this in my store.
It's nice to be able to add items to cart in your own store and "checkout" to
see how everything looks from the side of the buyer, although I can't help but
wonder if such an order would actually go through.
I have implemented both Hold Order Open, and Order is Now Complete. This way
they will hopefully select one or the other.
I'm excited to see how well this works.
But yes I think it would be nice to eliminate the step of having to double check
with the buyer every time to see if they are done shopping. Communicating back
and forth is nice, but it can slow processing the order down unneccessarily.
Katie
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| | | | | | | | | | | Author: | kzinti | | Posted: | Jan 15, 2011 19:25 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 22 times | | Topic: | Suggestions | |
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| Normally, I pull orders as they come in. If an order is on Hold, I keep that
order bin aside and as they update the order, I will pull the updates. This keeps
me from having to pull the entire order when they signify they are done.
In Suggestions, AlltRightBricks writes:
| | In Suggestions, Perterz writes:
| | In Suggestions, AlltRightBricks writes:
| |
I think this would be great. It would also be nice if there was a feature by
which the buyer could select hold order open, and then select order is now complete.
This way the feature might read :
1.) 2 Orders Held Open
2.) 1 Open Order Now Complete
Actually I think it would be great if buyers had to select if they want the order
held open before they can submit it. This would eliminate getting additions after
an order has been invoiced (that's the hope anyway)
Katie
|
For now the 'open order' option is a shipping option in my store.
On checkout buyers can make a choice that way and I immediatly see if this buyer
has intentions to add to their order.
Only 'problem' is to close an open order, I communicate to let the buyer know
I'm aware of his order and I state that processing the order only begins when
I have received a comment from them stating they're finished with shopping.
I ask for this comment with the last added batch. All communication is attached
to the order so emails/communication normally can't get lost or mixed up.
So far, no issues with this, it works.
But a direct option for the buyer to choose to keep the order open AND close
it would be very nice, less hassle, more effective.
YES for me
Kevin
|
I have just implemented this in my store.
It's nice to be able to add items to cart in your own store and "checkout" to
see how everything looks from the side of the buyer, although I can't help but
wonder if such an order would actually go through.
I have implemented both Hold Order Open, and Order is Now Complete. This way
they will hopefully select one or the other.
I'm excited to see how well this works.
But yes I think it would be nice to eliminate the step of having to double check
with the buyer every time to see if they are done shopping. Communicating back
and forth is nice, but it can slow processing the order down unneccessarily.
Katie
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| | | | | | | Author: | Munich_Bricks | | Posted: | Jan 15, 2011 10:33 | | Subject: | Re: Addition to the screen choices! | | Viewed: | 20 times | | Topic: | Suggestions | |
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| | | I think this would be great. It would also be nice if there was a feature by
which the buyer could select hold order open, and then select order is now complete.
has been invoiced (that's the hope anyway)
Katie
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Hi Kathie,
as Bill mentioned above:
Just create a separate shipping method "Please keep order open" and your buyer
can tell you that he want's to collect more items.
When he has finished ordering he simply selects the 'final' shipping method.
Works great in my store.
Rgds
Andreas
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