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| | | Author: | DallasBricks  | | Posted: | Jan 7, 2011 22:33 | | Subject: | Automatic feedback after 6 months | | Viewed: | 270 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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| | | | | Author: | FigBits | | Posted: | Jan 7, 2011 22:38 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 58 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
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No to the suggestion as-is, but I would not be opposed to having a number separate
from the overall feedback rating, which would count those transactions.
--
Marc.
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| | | | | Author: | edk | | Posted: | Jan 7, 2011 22:55 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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Probably will not happen but if it does, the seller MUST have already left feedback
for the buyer.
Ed
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| | | | | | | Author: | bb70466 | | Posted: | Jan 7, 2011 23:08 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, edk writes:
| | Probably will not happen but if it does, the seller MUST have already left feedback
for the buyer.
Ed
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I would say yes with this condition applied... I've left 257 fb (3 neutral, 2
neg) and received 218. I have reminded most of my buyers once after it had been
a while since the order was received (I always use delivery confirmation) to
see if they will leave FB.
I've probably had a handful of sellers who won't leave feedback either, which
is frustrating when I leave mine as a buyer to someone who already way more FB
than I do...
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| | | | | | | | | Author: | Brettj666 | | Posted: | Jan 7, 2011 23:20 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, okelnard writes:
| | In Suggestions, edk writes:
| | Probably will not happen but if it does, the seller MUST have already left feedback
for the buyer.
Ed
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I would say yes with this condition applied... I've left 257 fb (3 neutral, 2
neg) and received 218. I have reminded most of my buyers once after it had been
a while since the order was received (I always use delivery confirmation) to
see if they will leave FB.
I've probably had a handful of sellers who won't leave feedback either, which
is frustrating when I leave mine as a buyer to someone who already way more FB
than I do...
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As a buyer I would never leave feedback first.
The seller's side is ALWAYS satisfied first. I let my sellers know that I have
gotten the package and would leave feedback.
If they say they will leave feedback after I do, I respectfully say that I don't
care.
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| | | | | | | | | | | Author: | bb70466 | | Posted: | Jan 7, 2011 23:35 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 34 times | | Topic: | Suggestions | |
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| In Suggestions, Brettj666 writes:
| | In Suggestions, okelnard writes:
| | In Suggestions, edk writes:
| | Probably will not happen but if it does, the seller MUST have already left feedback
for the buyer.
Ed
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I would say yes with this condition applied... I've left 257 fb (3 neutral, 2
neg) and received 218. I have reminded most of my buyers once after it had been
a while since the order was received (I always use delivery confirmation) to
see if they will leave FB.
I've probably had a handful of sellers who won't leave feedback either, which
is frustrating when I leave mine as a buyer to someone who already way more FB
than I do...
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As a buyer I would never leave feedback first.
The seller's side is ALWAYS satisfied first. I let my sellers know that I have
gotten the package and would leave feedback.
If they say they will leave feedback after I do, I respectfully say that I don't
care.
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I know what you are saying, but I've decided that in most cases I will just leave
FB when I am satisfied with my end of the transaction whether it be as a buyer
or as a seller.
I'll bug a seller more for FB than a buyer though... I used to fret more over
it, but now I'll just rant a bit when given the opportunity... 
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| | | | | Author: | mnementh | | Posted: | Jan 7, 2011 23:14 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 69 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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There are many valid reasons for not leaving feedback and this is a right that
all members should retain.
Be careful what you wish for. If you force buyers to leave feedback you may
not like what you get. That no feedback order may become a neutral feedback
order or a negative feedback order.
Troy
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| | | | | | | Author: | LordSkylark | | Posted: | Jan 7, 2011 23:16 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 45 times | | Topic: | Suggestions | |
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| | |
Be careful what you wish for. If you force buyers to leave feedback you may
not like what you get. That no feedback order may become a neutral feedback
order or a negative feedback order.
Troy
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I am definitely not opposed to that. I wish more buyers would leave neutral and
negative instead of just letting it go.
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| | | | | | | | | Author: | BLUSER_217422 | | Posted: | Jan 7, 2011 23:28 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 50 times | | Topic: | Suggestions | |
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| Agreed, early on its frustrating to miss out on feedback as much just to build
numbers as reading in here it is obvious some sellers are nervous selling to
new buyers.
However this easy option out could in turn lead to larger stores just letting
the site give the auto feedback. Leaving feedback as buyer or seller does become
a bit of a 'cut and paste' situation and it does become difficult to show the
difference between an acceptable (yet positive) experience and an outstanding
(again positive) experience, obviously returning to the stores that do best will
happen but still comes down to needs and wants.
Although in theory I would be in favour of ensuring every transaction has feedback
applied, I don't think any changes made would be beneficial enough to warrant
the programming involved.
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| | | | | Author: | Rolf | | Posted: | Jan 7, 2011 23:24 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 35 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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No. I don't like any feature that automates feedback.
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| | | | | Author: | legoman77 | | Posted: | Jan 7, 2011 23:33 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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Nope. As a buyer I liked to retain the right not to leave feedback when I wanted
to. If it is automatic it is not from me, it is from bricklink. Bricklink does
not know how the transaction went so they cannot leave feedback. I would not
leave feedback because none was left for me when I paid or when I did not want
to ding a seller and the seller did not deserve positive feedback.
John P
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| | | | | Author: | matt_in_ottawa | | Posted: | Jan 7, 2011 23:49 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 49 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
David
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Would the same rule apply to sellers? I'm waiting for more feedback from sellers
than I am from buyers.
Matt
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| | | | | Author: | ToriHada | | Posted: | Jan 8, 2011 00:11 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 61 times | | Topic: | Suggestions | |
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| I would only vote yes to this suggestion under two conditions:
FIRST, make it optional to receive such feedback. As a seller, I do not want
to force my buyers to leave feedback. Nor do I want the system to leave feedback
for me. I deal with the buyer, not the system. Only the buyer can tell me or
anyone else how everything went.
SECOND, the automated feedback should be neutral. There is no reason to think
the feedback should be positive if there is no communication whatsoever from
the buyer telling how he felt about the transaction. So, IMO, to just assume
the transaction was positive is wrong. Thus, because we do not know either way
whether the transaction was positive or negative for the buyer, we should play
it safe and take the middle road - neutral.
I am sorry, but what you are asking for here is not feedback. Instead, you are
asking for an automated transaction counter. I would have no problem with an
optional* counter showing the purely objective total number of orders a seller
has received on BrickLink. But not if you start adding subjective system-generated
comments to it such as "positive".
Thor 
* I say optional because some sellers may not want others to know exactly how
many orders they receive.
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| | | | | Author: | eileenkeeney | | Posted: | Jan 8, 2011 00:25 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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I do not like it.
I may choose to not leave feedback, as an alternative to leaving a neutral or
even a negative.
One time I left someone a neutral on eBay, they retaliated with a negative.
If I am cheated, and that is not resolved, I would go the NRS route of attempting
to prevent that seller from cheating anyone else.
So unless feedback is blind (meaning one can not see what feedback was left,
until they themselves leave the other person feedback), leaving other than positive
just sets a person up for retaliatory feedback.
I would not want those I did not leave feedback for to get automatic positives.
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| | | | | | | Author: | ToriHada | | Posted: | Jan 8, 2011 00:56 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 116 times | | Topic: | Suggestions | |
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| In Suggestions, eileenkeeney writes:
| | So unless feedback is blind (meaning one can not see what feedback was left,
until they themselves leave the other person feedback), leaving other than positive
just sets a person up for retaliatory feedback.
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Eileen, unlike ebay, retaliatory feedback here is actually the exception rather
than the rule. I have posted 66 non-positive feedback and only received one retaliatory
feedback. Other experienced sellers will tell you the same. For examples, take
a look at the number of non-positive feedback posted and received by these large
long time sellers:
BrickBuy: 247 posted and 26 received
MasterBuilder1: 164 posted and 10 received
BrickAThon: 174 posted and 4 received
1001bricks: 221 posted and 22 received
abc: 113 posted and 15 received
slim..pickens: 66 posted and 2 received
SimplyBricks: 57 posted and 5 received
Melanie01: 121 posted and 6 received
legocastle: 99 posted and 2 received
Poohman50: 53 posted and 2 received
heitra: 107 posted and 11 received
Rob_and_Shelagh: 36 posted and 1 received
torquay: 88 posted and 7 received
praetorian: 100 posted and 10 received
abrickworld: 70 posted and 3 received
LPBricks: 175 posted and 6 received
MT_Bricks: 30 posted and 0 received
BrickScope: 69 posted and 0 received
maxlego: 38 posted and 0 received
Now also note that many or most of the buyers who posted non-positive feedback
for these sellers received positive feedback themselves. Thus, the number of
truly retaliatory feedback is much less than even these numbers would suggest.
The feedback system works only if you use it and post honest feedback. As noted
above, the fear of retaliatory feedback is way overblown and exaggerated here.
Moreover, almost every seller with more than a few feedback will not be hurt
by a retaliatory feedback, especially if the seller posts an objective, mature
and professional reply to such feedback. The few times it does happen, retaliatory
feedback is fairly obvious to the reader and, in those cases, negatively affects
the giver more than the recipient. And, by posting a good reply, you can often
make yourself look even better than if you just received another run-of-the-mill
positive that no one will read anyway. So, really, be honest and don't be afraid
to leave appropriate feedback. Not just for your own good, but for the good of
everyone else who relies on the feedback system.
Thor
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| | | | | | | | | Author: | MathBuilder | | Posted: | Jan 8, 2011 21:53 | | Subject: | (Cancelled) | | Viewed: | 55 times | | Topic: | Suggestions | |
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| | (Cancelled) |
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| | | | | | | | | | | Author: | ToriHada | | Posted: | Jan 8, 2011 22:11 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 45 times | | Topic: | Suggestions | |
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| Thank you Cristobal for this excellent well thought out post. I agree with everything
you wrote. Your point that automating feedback will result in some sellers getting
UNdeserved positive feedback from buyers who are less than happy with that seller
is spot on! This suggestion ASSUMES no feedback means the buyer is happy. As
others have noted, this simply is not true in many cases.
In Suggestions, lemus writes:
| | I agree that BrickLink is hundreds of times friendlier than ebay. However there
are still many sellers around that would use retaliatory feedback.
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| | For a buyer or seller with a long time experience here and a high feedback dealing
with any such retaliations is not a big deal because anybody who sees that feedback
will see 500 positives vs 1 negative, will go and read that negative and will
realize how absurdly retaliatory is.
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| | However, if you are a less than 50 feedback person, you don't want to go and
fight with these tyrannic sellers because simply they are too hard to fight.
|
This is quite true. The fear of retaliatory feedback *IS* greater among newer
less experienced sellers and buyers because they genuinely believe they have
more to lose from such. This fear not only discourages them from leaving honest
non-positive feedback about a less than satisfactory transaction. It also discourages
them from declining or reporting via feedback the improper requests or demands
of other more experienced members who often use their greater knowledge and experience
to intimidate newer less experienced members.
| | They will only make your way to the blue brick 2/1 order(s) longer and the 1
negative or neutral you give them wont hurt them that badly against the 1300
plus positives they already gained somehow.
http://www.bricklink.com/message.asp?ID=491123
In my whole BrickLink experience I have only felt the need to give a negative
and I did not because after all the email communications I realized that if he
could lie so easily he was probably going to lie in his feedback. Also I inspected
(too late unfortunately) the negatives he left as a seller and I confirmed my
suspicion that he would be a retaliator. So I just let it go this was more than
a year ago he never posted feedback for me so I was not harmed and he is of course
in my least favorites. Some 20 days ago however I saw him bragging in the forum
about how buyers don't read feedback and it really pissed me off.
http://www.bricklink.com/messageThread.asp?ID=105318&nID=499401
In any case the tread was already old so I did not bother giving my 2 cents.
But I did feel regret not having done the right / better thing and giving a negative.
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I wish you had. More people need to speak out about such things.
| | But back to the point I was trying to make, many of those never left feedbacks
are not positives they are really neutrals or negatives that passive, new, people,
did not give because they decide to stay away from trouble. If this suggestion
were to be applied. All those sellers would get Undeserved positives
after 6 months. Ideally people should not be afraid of giving feedback but it
is a reality and we should respect the right from buyers to not leave the feedback.
As for sellers, most of my sellers have given me feedback well before I do. And
I have always reciprocated them after some time. And those sellers then become
my repeated sellers. If a seller does not give me feedback after I have already
done, then it means I was not really an important customer so I wont repeat him
as often as the other stores who value me more. Still of course I wont put any
seller in a least favorite for failing to give me feedback since they did succeed
in sending my order after all.
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Same here. I don't usually least favorite a seller for not leaving me feedback.
But it is something I often remember when deciding with whom to shop. And it
has, on a few occasions, convinced me to shop elsewhere.
Thor
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| | | | | | | | | | | | | Author: | mnementh | | Posted: | Jan 8, 2011 22:29 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, fosterbengoshi writes:
| | In Suggestions, lemus writes:
| | However, if you are a less than 50 feedback person, you don't want to go and
fight with these tyrannic sellers because simply they are too hard to fight.
|
This is quite true. The fear of retaliatory feedback *IS* greater among newer
less experienced sellers and buyers because they genuinely believe they have
more to lose from such.
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The FEAR of such feedback may be greater, but the ACTUAL damage is still miminal.
Unless the adverse feedback is going to give you a negative total rating there
really isn't much impact. Especially if you reply to the feedback in a calm
manner and state your case.
Most buyers will not even see the negative, as the deepest they will look is
your rating next to your name. As long at that is (10), (100), (1,000) or any
other positive number they are not likely to go any deeper.
If they do, BrickLink makes it easy to view all the adverse feedback so that
buyers can READ it and decide for themselves if it has any bearing on their order.
Those members that make the effort to dig this deep will likely be able to determine
which feedback is bogus and which is not.
Troy
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| | | | | Author: | Timothy_Smith | | Posted: | Jan 8, 2011 01:13 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 44 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | The feedback should be marked "positive" and the comment be "automatic".
|
Should be marked neutral and the comment be "automatic".
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| | | | | | | Author: | legoman77 | | Posted: | Jan 8, 2011 02:55 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 32 times | | Topic: | Suggestions | |
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| In Suggestions, Timothy_Smith writes:
| | In Suggestions, TheHawkins writes:
| | The feedback should be marked "positive" and the comment be "automatic".
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Should be marked neutral and the comment be "automatic".
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Should be marked neutered and the comment be "nothing to see here, move along."
John P
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| | | | | Author: | BLUSER_81150 | | Posted: | Jan 8, 2011 03:19 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 26 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
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as a buyer its a pain when the sellers dont give one when I do. works both ways
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| | | | | | | Author: | Brickwilbo | | Posted: | Jan 8, 2011 03:43 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 39 times | | Topic: | Suggestions | |
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| In Suggestions, DocSnoopy writes:
| | as a buyer its a pain when the sellers dont give one when I do. works both ways
David
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As buyer I expect return-feedback after I left it and marked the order completed.
After a few days I'll remind them that I would like to file the order.
I like my orderpages organized.
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| | | | | Author: | Brickwilbo | | Posted: | Jan 8, 2011 03:33 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 41 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
|
Perhaps you need to reconsider when you leave feedback as seller.
http://www.bricklink.com/message.asp?ID=500802
| | If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
Thoughts...
David
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| | | | | Author: | Rob_and_Shelagh | | Posted: | Jan 8, 2011 04:44 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 48 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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IMO feedback should remain completely optional. Volume of FB is only a measure
of a seller's success if it was "earnt" and to me that is by giving the buyer
a reason to leave it. As a buyer, a big score of automated FB's on a seller account
would have me asking the question "why did all those buyers not volunteer any
FB before the automated deadline?"
This keeps comming up in one format or another and the more I think about it,
the more I like things as they are (as a buyer and a seller).
Robert
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| | | | | Author: | bricksalabim | | Posted: | Jan 8, 2011 05:44 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 46 times | | Topic: | Suggestions | |
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| No for automatic FB
BUT:
it should be clearer how to leave FB. New members (especially those with low
English skills) often think that they left FB when in fact they didn't. They
press the "preview" button (as the ok button is normally on the left) and leave
the page. I had several cases of returning new buyers who hadn't left FB. When
in my "thanks for order" message I tell them "although you didn't leave FB, your
coming back shows me that you had been satisfied", I normally get the answer
"sorry, I left FB at once, but it didn't appear".
Renate
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| | | | | Author: | aftepes | | Posted: | Jan 8, 2011 22:07 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 23 times | | Topic: | Suggestions | |
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| In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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Why is positive the automatic response? Why not neutral?
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| | | | | Author: | bb133961 | | Posted: | Jan 8, 2011 22:09 | | Subject: | Re: Automatic feedback after 6 months | | Viewed: | 30 times | | Topic: | Suggestions | |
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| Yea, sorry but i had many transactions where it was bad enough that i didnt want
to leave a postive, but didnt feel the need to leave a neutral or neg.
In Suggestions, TheHawkins writes:
| | I find it somewhat frustrating when buyers don't bother leaving feedback, as
that is the scale by which we Bricklinker's measure ourselves. They generally
receive the benefit of the feedback sellers give, but often do not give in return.
I have this suggestion.
If a buyer does not leave feedback after 6 months, automatic feedback is given.
The feedback should be marked "positive" and the comment be "automatic".
This action registers a successful sale and coincides with the deletion of the
record from the system. As it is, feedback cannot be changed after that point,
so no harm would be done. If the buyer has a problem, they will already have
addressed it. However, if it was a good sale and the buyer just didn't bother,
then it should be automatically registered and noted as such.
It is true for a bill passed by congress. If the President doesn't sign it,
after so many days it automatically becomes law.
Thoughts...
David
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