Discussion Forum: Thread 101080

 Author: BrickBuy View Messages Posted By BrickBuy
 Posted: Sep 29, 2010 08:53
 Subject: Block FB while NSS or NPB are pending
 Viewed: 184 times
 Topic: Suggestions
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BrickBuy (40502)

Location:  USA, Ohio
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I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 08:54
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 36 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

Perfect!

Robert
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Sep 29, 2010 08:56
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 57 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
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Store Closed Store: Thorz BrikTopia
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

I am not so sure about this Paul. Although I sympathize with your situation,
I think blocking any and all feedback merely by filing an NSS, NRS or NPB might
be overkill and could be abused to block legitimate feedback which could warn
others about emerging scams and other problems. For example, a scammer could
buy more time and prevent any warnings to others simply by filing bogus NSS,
NRS or NPB claims against those he has scammed. Sorry, but I must vote no.

I think bogus feedback is best handled by posting a mature intelligent response
to it rather than blocking it entirely and taking out the good with the bad.

I also think a better solution might be to speed up the NSS/NPB process if the
person against whom it is filed posts feedback about the situation. Maybe treat
that feedback as an admission or a waiver.

Foster
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 08:59
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 46 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, fosterbengoshi writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

I am not so sure about this Paul. Although I sympathize with your situation,
I think blocking any and all feedback merely by filing an NSS, NRS or NPB might
be overkill and could be abused to block legitimate feedback which could warn
others about emerging scams and other problems. For example, a scammer could
buy more time and prevent any warnings to others simply by filing bogus NSS,
NRS or NPB claims against those he has scammed. Sorry, but I must vote no.

I think bogus feedback is best handled by posting a mature intelligent response
to it rather than blocking it entirely and taking out the good with the bad.


Good points Foster. I still support the proposal though because if an NPB, NSS
or NRS has been filed, these clearly indicate that the transaction is in duspute
and FB should really reflect the outcome of the dispute.


  I also think a better solution might be to speed up the NSS/NPB process if the
person against whom it is filed posts feedback about the situation. Maybe treat
that feedback as an admission or a waiver.


Good idea.

Robert
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Sep 29, 2010 09:25
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 51 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
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There have been several occasions over the years when I was able to avoid being
victimized by a scam seller or buyer because feedback was promptly left warning
me about the scam. For example, I have on more than one occasion NOT placed a
contemplated order with newish seller after reading one or more feedbacks from
reputable members I trust essentially saying "NSS filed", where that seller later
went on to be banned for pulling multiple scams. If this feature existed back
then, I would probably have placed my order and joined a long list of victims.
Just think how many MORE scams these sellers could pull if they have an additional
two more weeks to do so without getting any feedback warning others about them.

Furthermore, as a seller, I decline to accept orders from any buyers with a feedback
rating of less than zero. This has certainly prevented some problem buyers from
placing orders with me. But again, if this feature existed back then, some of
those problem buyers would have been able to place orders with me - orders which
would have resulted in further NPBs, wasted time or worse.

I still think this suggestion is throwing the baby out with the bath water. Not
all feedback left while an NSS/NPB problem is pending is bad or retaliatory.
And, as noted above, some of that feedback can serve a very useful public purpose
and prevent others from being scammed.

The forum has only limited usefulness in warning others about possible scams.
Mainly because the forum is read by only a very tiny percentage of the BrickLink
membership.

Foster
 Author: BrickBuy View Messages Posted By BrickBuy
 Posted: Sep 29, 2010 09:39
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 40 times
 Topic: Suggestions
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BrickBuy (40502)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jan 14, 2001 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
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Store: Missing Brick
In Suggestions, fosterbengoshi writes:
  There have been several occasions over the years when I was able to avoid being
victimized by a scam seller or buyer because feedback was promptly left warning
me about the scam. For example, I have on more than one occasion NOT placed a
contemplated order with newish seller after reading one or more feedbacks from
reputable members I trust essentially saying "NSS filed", where that seller later
went on to be banned for pulling multiple scams. If this feature existed back
then, I would probably have placed my order and joined a long list of victims.
Just think how many MORE scams these sellers could pull if they have an additional
two more weeks to do so without getting any feedback warning others about them.

Furthermore, as a seller, I decline to accept orders from any buyers with a feedback
rating of less than zero. This has certainly prevented some problem buyers from
placing orders with me. But again, if this feature existed back then, some of
those problem buyers would have been able to place orders with me - orders which
would have resulted in further NPBs, wasted time or worse.

I still think this suggestion is throwing the baby out with the bath water. Not
all feedback left while an NSS/NPB problem is pending is bad or retaliatory.
And, as noted above, some of that feedback can serve a very useful public purpose
and prevent others from being scammed.

The forum has only limited usefulness in warning others about possible scams.
Mainly because the forum is read by only a very tiny percentage of the BrickLink
membership.

Foster

We could use my suggestion combined with a previously suggested one, in the FB
profile, show how many NPB's or NSS's are currently pending. If does not affect
the "in your face" FB of the buyer or seller, but it can be seen by all.

Paul
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 09:44
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 31 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, BrickBuy writes:
  In Suggestions, fosterbengoshi writes:
  There have been several occasions over the years when I was able to avoid being
victimized by a scam seller or buyer because feedback was promptly left warning
me about the scam. For example, I have on more than one occasion NOT placed a
contemplated order with newish seller after reading one or more feedbacks from
reputable members I trust essentially saying "NSS filed", where that seller later
went on to be banned for pulling multiple scams. If this feature existed back
then, I would probably have placed my order and joined a long list of victims.
Just think how many MORE scams these sellers could pull if they have an additional
two more weeks to do so without getting any feedback warning others about them.

Furthermore, as a seller, I decline to accept orders from any buyers with a feedback
rating of less than zero. This has certainly prevented some problem buyers from
placing orders with me. But again, if this feature existed back then, some of
those problem buyers would have been able to place orders with me - orders which
would have resulted in further NPBs, wasted time or worse.

I still think this suggestion is throwing the baby out with the bath water. Not
all feedback left while an NSS/NPB problem is pending is bad or retaliatory.
And, as noted above, some of that feedback can serve a very useful public purpose
and prevent others from being scammed.

The forum has only limited usefulness in warning others about possible scams.
Mainly because the forum is read by only a very tiny percentage of the BrickLink
membership.

Foster

We could use my suggestion combined with a previously suggested one, in the FB
profile, show how many NPB's or NSS's are currently pending. If does not affect
the "in your face" FB of the buyer or seller, but it can be seen by all.

Paul

When that was first suggested I didn't like it but combined with this, maybe
a good solution. If someone were to then use this to bad-name a store or buyer
(i.e. raise NPB or NSS falsely to get them onto the profile as pending, these
would soon get removed by Admin if the buyer proved he paid or seller proved
he shipped).

Robert
 Author: bagelboybugle View Messages Posted By bagelboybugle
 Posted: Sep 29, 2010 09:47
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 35 times
 Topic: Suggestions
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bagelboybugle (3408)

Location:  United Kingdom, England
Member Since Contact Type Status
Mar 5, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bagels clearout
In Suggestions, BrickBuy writes:

  We could use my suggestion combined with a previously suggested one, in the FB
profile, show how many NPB's or NSS's are currently pending. If does not affect
the "in your face" FB of the buyer or seller, but it can be seen by all.

Paul

No, I for one wouldnt want to lose custom because someone opens an NSS 3 days
after seller ships because that buyer is impatient. When they get their order
on day 4 and remove the NSS, it could be too late, seller may have already lost
several customers
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 09:56
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 35 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, bagelboybugle writes:
  In Suggestions, BrickBuy writes:

  We could use my suggestion combined with a previously suggested one, in the FB
profile, show how many NPB's or NSS's are currently pending. If does not affect
the "in your face" FB of the buyer or seller, but it can be seen by all.

Paul

No, I for one wouldnt want to lose custom because someone opens an NSS 3 days
after seller ships because that buyer is impatient. When they get their order
on day 4 and remove the NSS, it could be too late, seller may have already lost
several customers

Yep, but we are going full circle because if someone left in your FB "NSS raised"
that might lose you orders too (I think it really would) when in reality that
was a false NSS and you were able to defend it by proving you shipped.

HMMM, but then they could post FB "NSS raised" even if it wasn't and you could
not get that removed under current FB rules.

Robert
 Author: dreambuilder71 View Messages Posted By dreambuilder71
 Posted: Sep 29, 2010 09:11
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 45 times
 Topic: Suggestions
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dreambuilder71 (1161)

Location:  Canada, Ontario
Member Since Contact Type Status
Apr 28, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YOUR DREAM BUILDING Store
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


This is sort of what eBay does now. When you file a NSS or NPB, I think the
feedback options remain open for both parties. But once the claims are complete
then only the winning member can leave feedback and the person who either didn't
pay or didn't ship, their feedback option is blocked and they can not leave feedback
for the item.

So I had a NPB just last week and eBay allows only 4 days for the buyer to pay.
I gave them I think 10 days to pay after filing a NPB case. I closed the case
and the buyer got a strike as a NPB and they are not able to leave me any feedback
for that transaction. I can leave feedback, but eBay only allows sellers to
leave Positive feedback, so I won't be leaving any feedback.

But for Bricklink, they could do the same, block all feedback for both members
once a NPB or NSS has been started. Then after it has been closed, then the
winning member can leave appropriate feedback. (Yes there will be little problems,
but not for a cut and dry case.)

I have a seller who shipped items to me but they are not as described. They
didn't answer my questions about the items at all but chose to block me from
their store. I want to file a NSS against them, but I know they will leave me
a NEG for it. And they are in the wrong. I would leave them a Neutral but they
will leave a NEG in retaliation.)

So if they were stopped from doing that, then I could get them to see the ers
of their ways. (Listing something as Excellent condition and Crisp Cape, but
there are marks all over the minifig that do now come off, and the cape is frayed
and soft. )

So BrickBuy's idea is exactly how to make things right. But I suggest that the
other member's feedback option be blocked if the case gets closed in favour of
the other member.

There might be scammers out there. But perhaps that is what the Forum could handle?
OR something else. Ideas?

Namaste,
James
 Author: poobaloo View Messages Posted By poobaloo
 Posted: Sep 29, 2010 09:40
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 36 times
 Topic: Suggestions
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poobaloo (878)

Location:  USA, Illinois
Member Since Contact Type Status
Jul 18, 2004 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: 2nd Wind
Why should only the winning party get to post feedback? FB is the expression
of one's perception of a transaction. You should still tell of your experience
w the seller even if you lost a protest.

Simple example:
Buyer buys. Buyer finds product elsewhere cheaper. Buyer requests cancel.
Seller refuses, insists on payment. Seller posts NPB. All fine. But TO THAT
BUYER that transaction is probably negative. "inflexible seller" or whatever.
Contract and all, even obligated to pay, buyer is STILL entitled to feel the
seller could still have done more to be a better seller in that instance. He
should get to post whatever he feels appropriate, even tho the NPB was (correctly)
on him.

Even if it is as simple as "I asked the seller to cancel and he wouldn't". That
is fair, true, honest feedback. It shares to the world that some buyer had what
he felt was a poor experience w that seller. The fb has nothing to do w who
is at fault, it is each person being entitled to tell about their experience
w the other.

This way, sellers have to be attentive to buyers and cannot hide behind the contracts.
It is the division between what a seller HAS to do to meet his obligation, and
what a seller CAN do to go above and beyond.

Feedback should be unmoderated to be useful. Period.
-mike


In Suggestions, dreambuilder71 writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


This is sort of what eBay does now. When you file a NSS or NPB, I think the
feedback options remain open for both parties. But once the claims are complete
then only the winning member can leave feedback and the person who either didn't
pay or didn't ship, their feedback option is blocked and they can not leave feedback
for the item.

So I had a NPB just last week and eBay allows only 4 days for the buyer to pay.
I gave them I think 10 days to pay after filing a NPB case. I closed the case
and the buyer got a strike as a NPB and they are not able to leave me any feedback
for that transaction. I can leave feedback, but eBay only allows sellers to
leave Positive feedback, so I won't be leaving any feedback.

But for Bricklink, they could do the same, block all feedback for both members
once a NPB or NSS has been started. Then after it has been closed, then the
winning member can leave appropriate feedback. (Yes there will be little problems,
but not for a cut and dry case.)

I have a seller who shipped items to me but they are not as described. They
didn't answer my questions about the items at all but chose to block me from
their store. I want to file a NSS against them, but I know they will leave me
a NEG for it. And they are in the wrong. I would leave them a Neutral but they
will leave a NEG in retaliation.)

So if they were stopped from doing that, then I could get them to see the ers
of their ways. (Listing something as Excellent condition and Crisp Cape, but
there are marks all over the minifig that do now come off, and the cape is frayed
and soft. )

So BrickBuy's idea is exactly how to make things right. But I suggest that the
other member's feedback option be blocked if the case gets closed in favour of
the other member.

There might be scammers out there. But perhaps that is what the Forum could handle?
OR something else. Ideas?

Namaste,
James
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 09:48
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 43 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, poobaloo writes:
  Why should only the winning party get to post feedback? FB is the expression
of one's perception of a transaction. You should still tell of your experience
w the seller even if you lost a protest.

Simple example:
Buyer buys. Buyer finds product elsewhere cheaper. Buyer requests cancel.
Seller refuses, insists on payment. Seller posts NPB. All fine. But TO THAT
BUYER that transaction is probably negative. "inflexible seller" or whatever.
Contract and all, even obligated to pay, buyer is STILL entitled to feel the
seller could still have done more to be a better seller in that instance. He
should get to post whatever he feels appropriate, even tho the NPB was (correctly)
on him.

Even if it is as simple as "I asked the seller to cancel and he wouldn't". That
is fair, true, honest feedback. It shares to the world that some buyer had what
he felt was a poor experience w that seller. The fb has nothing to do w who
is at fault, it is each person being entitled to tell about their experience
w the other.

This way, sellers have to be attentive to buyers and cannot hide behind the contracts.
It is the division between what a seller HAS to do to meet his obligation, and
what a seller CAN do to go above and beyond.

Feedback should be unmoderated to be useful. Period.
-mike



OK that is a completely different issue as FB left under EXISTING rules by a
convicted NPB or NSS can be removed at the request of the "winning" party. This
suggestion does not change that, it merely stops FB being left "early" in the
process only to be removed by Admin later. Thinking about it this would remove
the need for some of those removal requests.

Robert

  
In Suggestions, dreambuilder71 writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


This is sort of what eBay does now. When you file a NSS or NPB, I think the
feedback options remain open for both parties. But once the claims are complete
then only the winning member can leave feedback and the person who either didn't
pay or didn't ship, their feedback option is blocked and they can not leave feedback
for the item.

So I had a NPB just last week and eBay allows only 4 days for the buyer to pay.
I gave them I think 10 days to pay after filing a NPB case. I closed the case
and the buyer got a strike as a NPB and they are not able to leave me any feedback
for that transaction. I can leave feedback, but eBay only allows sellers to
leave Positive feedback, so I won't be leaving any feedback.

But for Bricklink, they could do the same, block all feedback for both members
once a NPB or NSS has been started. Then after it has been closed, then the
winning member can leave appropriate feedback. (Yes there will be little problems,
but not for a cut and dry case.)

I have a seller who shipped items to me but they are not as described. They
didn't answer my questions about the items at all but chose to block me from
their store. I want to file a NSS against them, but I know they will leave me
a NEG for it. And they are in the wrong. I would leave them a Neutral but they
will leave a NEG in retaliation.)

So if they were stopped from doing that, then I could get them to see the ers
of their ways. (Listing something as Excellent condition and Crisp Cape, but
there are marks all over the minifig that do now come off, and the cape is frayed
and soft. )

So BrickBuy's idea is exactly how to make things right. But I suggest that the
other member's feedback option be blocked if the case gets closed in favour of
the other member.

There might be scammers out there. But perhaps that is what the Forum could handle?
OR something else. Ideas?

Namaste,
James
 Author: dreambuilder71 View Messages Posted By dreambuilder71
 Posted: Sep 29, 2010 09:57
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 43 times
 Topic: Suggestions
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dreambuilder71 (1161)

Location:  Canada, Ontario
Member Since Contact Type Status
Apr 28, 2007 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YOUR DREAM BUILDING Store
In Suggestions, poobaloo writes:
  Why should only the winning party get to post feedback? FB is the expression
of one's perception of a transaction. You should still tell of your experience
w the seller even if you lost a protest.

Simple example:
Buyer buys. Buyer finds product elsewhere cheaper. Buyer requests cancel.
Seller refuses, insists on payment. Seller posts NPB. All fine. But TO THAT
BUYER that transaction is probably negative. "inflexible seller" or whatever.
Contract and all, even obligated to pay, buyer is STILL entitled to feel the
seller could still have done more to be a better seller in that instance. He
should get to post whatever he feels appropriate, even tho the NPB was (correctly)
on him.

But in this case, the buyer then paid, so the case wasn't closed because of No
Response. I was more thinking when the other party never responds, or if one
of the members isn't being reasonable or scamming.

  
Even if it is as simple as "I asked the seller to cancel and he wouldn't". That
is fair, true, honest feedback. It shares to the world that some buyer had what
he felt was a poor experience w that seller. The fb has nothing to do w who
is at fault, it is each person being entitled to tell about their experience
w the other.



Agreed. I was just thinking of the people who purposely scam, or don't communicate,
or maybe the seller who lists things wrongly and don't even try to explain or
make it up to the buyer. (The seller I am refering to, purposely avoided my
questions about the quality of the items. She responded to my other questions,
but had nothing to say about her items. I emailed her again asking and she Stop
Listed Me. I also have another order with her husband but he has left me positive
feedback but I think if I leave the wife feedback for her store, he might change
his to a NEG and then I will have 2 undeserved NEG's against me, lol.)


  This way, sellers have to be attentive to buyers and cannot hide behind the contracts.
It is the division between what a seller HAS to do to meet his obligation, and
what a seller CAN do to go above and beyond.

Right.

  
Feedback should be unmoderated to be useful. Period.
-mike


In Suggestions, dreambuilder71 writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


This is sort of what eBay does now. When you file a NSS or NPB, I think the
feedback options remain open for both parties. But once the claims are complete
then only the winning member can leave feedback and the person who either didn't
pay or didn't ship, their feedback option is blocked and they can not leave feedback
for the item.

So I had a NPB just last week and eBay allows only 4 days for the buyer to pay.
I gave them I think 10 days to pay after filing a NPB case. I closed the case
and the buyer got a strike as a NPB and they are not able to leave me any feedback
for that transaction. I can leave feedback, but eBay only allows sellers to
leave Positive feedback, so I won't be leaving any feedback.

But for Bricklink, they could do the same, block all feedback for both members
once a NPB or NSS has been started. Then after it has been closed, then the
winning member can leave appropriate feedback. (Yes there will be little problems,
but not for a cut and dry case.)

I have a seller who shipped items to me but they are not as described. They
didn't answer my questions about the items at all but chose to block me from
their store. I want to file a NSS against them, but I know they will leave me
a NEG for it. And they are in the wrong. I would leave them a Neutral but they
will leave a NEG in retaliation.)

So if they were stopped from doing that, then I could get them to see the ers
of their ways. (Listing something as Excellent condition and Crisp Cape, but
there are marks all over the minifig that do now come off, and the cape is frayed
and soft. )

So BrickBuy's idea is exactly how to make things right. But I suggest that the
other member's feedback option be blocked if the case gets closed in favour of
the other member.

There might be scammers out there. But perhaps that is what the Forum could handle?
OR something else. Ideas?

Namaste,
James
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Sep 29, 2010 10:56
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 29 times
 Topic: Suggestions
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CPgolfaddict (6588)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

I like the idea. But I'm not sure. Could someone use the feature to manipulate
the system?

I haven't thought through all the permutations. Anyone? e.g. using pre-emptive
NPB/NSS to prevent feedback while trying to coerce with potentially negative
feedback.
 Author: ToriHada View Messages Posted By ToriHada
 Posted: Sep 29, 2010 11:09
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 35 times
 Topic: Suggestions
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ToriHada (8887)

Location:  USA, North Carolina
Member Since Contact Type Status Collage
Feb 12, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store Closed Store: Thorz BrikTopia
In Suggestions, CPgolfaddict writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

I like the idea. But I'm not sure. Could someone use the feature to manipulate
the system?

I haven't thought through all the permutations. Anyone? e.g. using pre-emptive
NPB/NSS to prevent feedback while trying to coerce with potentially negative
feedback.

Yes, this feature - if implemented - can and will be used to manipulate the system.
In addition to offering protection to scammers as noted in my previous posts,
by blocking feedback - even temporarily - this feature would actually give MORE
incentive to file an NSS or NPB in questionable cases where the parties should
work more to resolve things amicably. Thus, I see this as creating even more
work for Admin. Right now, members can leave feedback at any time. It is this
fear and uncertainty which helps keep some members on their toes and convinces
them to more amicably resolve problems with other members.

Foster
 Author: leggodtshop View Messages Posted By leggodtshop
 Posted: Sep 29, 2010 10:59
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 24 times
 Topic: Suggestions
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leggodtshop (3861)

Location:  Netherlands, Overijssel
Member Since Contact Type Status
Aug 11, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Leggodt.nl
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

Why not block FB completely until transaction is Completed
 Author: Rob_and_Shelagh View Messages Posted By Rob_and_Shelagh
 Posted: Sep 29, 2010 11:05
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 24 times
 Topic: Suggestions
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Rob_and_Shelagh (26310)

Location:  United Kingdom, England
Member Since Contact Type Status
Nov 3, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: YELLOW FARM BRICKS
In Suggestions, patpendlego writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.

Why not block FB completely until transaction is Completed

Because a seller can currently mark a transaction as completed? Also, Foster's
points would be more of a concern because you could just never mark as complete
to avoid FB.

Robert
 Author: mnementh View Messages Posted By mnementh
 Posted: Sep 29, 2010 14:15
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 40 times
 Topic: Suggestions
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mnementh (23222)

Location:  USA, Ohio
Member Since Contact Type Status Collage
Jun 19, 2000 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
View Collage Pic
Store: Sir Troy's Toy Kingdom
In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


I think the existing system is fine. You replied to the feedback in question,
and when the NPB is complete you can have it removed. Sure, it's there for several
days, but I doubt that is going to hurt you in the long run.

Troy
 Author: CPgolfaddict View Messages Posted By CPgolfaddict
 Posted: Sep 29, 2010 14:59
 Subject: Re: Block FB while NSS or NPB are pending
 Viewed: 29 times
 Topic: Suggestions
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CPgolfaddict (6588)

Location:  USA, North Carolina
Member Since Contact Type Status
Jan 27, 2008 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Git Yer Bricks Y'all
In Suggestions, mnementh writes:
  In Suggestions, BrickBuy writes:
  I suggest the system does not allow ANY FB to be left by buyer or seller once
a NSS or NPB is filed. Only once the NSS or NPB is completed, or after 1 month,
whatever comes first, FB can be left.

This will prevent a buyer from leaving a retaliatory FB after filing of NPB while
it is still pending, or a seller from retaliating with a neg FB once NSS is filed.
All existing rules regarding FB remain in place.


I think the existing system is fine. You replied to the feedback in question,
and when the NPB is complete you can have it removed. Sure, it's there for several
days, but I doubt that is going to hurt you in the long run.

Troy

Response to feedback can be posted immediately right? If unwarranted NSS or
NPB in a feedback, target can respond to feedback right away with "Too quick
to NSS, working to resolve." or something along those lines.