Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Brickwilbo  | | Posted: | Apr 18, 2024 03:21 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 33 times | | Topic: | Problem Order | |
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| In Problem Order, pcthurman writes:
| | I have been buying on this site for 20 years. Never have I had a problem paying
for an order until now.
My seller sent me an invoice, I paid for the order, the seller contacted me and
told me he forgot to add in the shipping and that he would send another invoice
for that. Knowing the seller could not invoice me for just shipping, I told the
seller to hold on to the order for 1 week and I would place another order so
that they could then invoice me for the shipping for both orders and send them
both together.
To me this seemed like a no-brainer. It gets me a bunch of parts I need and I
get to save on shipping and the seller gets the shipping costs paid.
1 week goes by and I place my second order, the seller sends me an invoice for
the second order, but I think something must have been wrong with it because
when I clicked into the invoice there was a message at the top of it that the
invoice had been updated and it had a "Go" link.
Okay this is new; I have never seen an invoice with a "Go" link before.
I click on the link, and it takes me to another invoice that looks identical
to the first invoice. I read through the invoice, as I always do, make sure it
all looks correct, and go back up to the top to click on the "Pay" button
only there isn't a "Pay" button. I look on my orders page, no "pay"
button next to the order. I look on the order itself, no "Pay" button.
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Maybe this new invoice is updated with postage?
| |
I reach out to the seller and inform them that there isn't a "Pay"
button for me to click on and did they make sure that the invoice was set for
Onsite PayPal?
The seller assured me it was set correctly.
The seller has not said 1 word to my message of there being no "Pay"
button to use nor how I am supposed to pay for the order.
I did send a second message to the seller 3 hours ago but still have not heard
anything back.
I did check the forum and the seller is not asking any questions regarding this
matter.
Can anyone explain why an invoice would be sent without a pay option?
Does it have to do with something the seller has not checked prior to sending
the invoice?
The 1st order I placed in their store was paid for through invoice and had the
"Pay" button, so I have no idea what has gone wrong this time.
Cass T
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| Author: | Brickwilbo | | Posted: | Apr 11, 2024 08:25 | | Subject: | Re: cancel a paid order | | Viewed: | 46 times | | Topic: | Selling | |
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| In Selling, Excavator96 writes:
| | Hi Akir .
Thank buddy ...tried it but changed to unpaid..but still no luck cancelling
the order yet..
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Did you used the Refund button on the order detailspage?
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| Author: | Brickwilbo | | Posted: | Apr 11, 2024 03:04 | | Subject: | Re: Questions regarding VAT | | Viewed: | 32 times | | Topic: | Taxes | |
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| In Taxes, luddman writes:
| | Hello
I am new to Bricklink. I ONLY buy sets for use in livestreams and YouTube. I
am wondering how I can register my company name and VAT number somewhere to get
it on the invoices so it's easier to get the VAT back.
Any suggestions? I only seem to find answers about SELLERS adding their VAT info,
not about buyers.
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You can upgrade to a seller account.
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| Author: | Brickwilbo | | Posted: | Apr 11, 2024 01:46 | | Subject: | Re: Confusing NSS | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, steelwoolghandi writes:
| | So I just had an NSS filed against me. buyer said I sent the wrong part said
I did not ship part number 75038 there is no part with that number but its a
set. I did ship panels from that set 2 of them.
I have the Tracking number showing it shipped and was received.
this is my first NSS do I give bricklink the Tracking Number? I replied to NSS
in comments with the Tracking number and information pertaining to the order.
not sure if I need to do more?
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You did the right thing to communicatie in the commentsfield.
The buyer should remove it. If not send a message to the Helpdesk:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
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| Author: | Brickwilbo | | Posted: | Apr 3, 2024 04:36 | | Subject: | Re: Seller cancel the order, payment via PayPal | | Viewed: | 47 times | | Topic: | Help | |
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| In Help, Tomek5 writes:
| | Hello,
please help.
At Friday I made an order and pay by PayPal.
2 hours latter order was canceled by seller.
Who is responsible for refund of my money, Bricklink or the seller?
Seller is saying that that need to be solved by bricklink.
Please help.
Thanx,
with best regards
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The seller has to refund your payment through Paypal and update the orderstatus
on Bricklink by clocking the Refund button on the order detailspage.
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| Author: | Brickwilbo | | Posted: | Apr 3, 2024 01:44 | | Subject: | Re: Wishlists (like amazon) | | Viewed: | 27 times | | Topic: | Suggestions | |
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| In Suggestions, NuteGunray writes:
| | My idea comes from my friend group and family that lives pretty much all over
Europe and US. We would like to buy each other figures or sets for events
and holidays like Christmas, birthdays or even have a wishlist for any occassion
like a wedding registry. As we don't always know which figure or set someone
is missing and as adresses change it would be nice to have a wishlist like people
on amazon have where you pick figures or sets you need and want and someone else
can buy them for you. Content creators can put them in their bios on social media,
people can put them on their wedding registries, for their birthdays etc. People
could support their favorite content creators and not have acess to their adress,
friends that are not on the adress sharing level can also do that, members of
family can have a way easier time finding something you actually want without
the hassle of looking for it and packing and sending it. It would be a really
fun idea all around imo with a lot of ways to surprise someone.
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You can add items to a Wantlist, download the list and send the file.
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| Author: | Brickwilbo | | Posted: | Mar 27, 2024 07:50 | | Subject: | Re: How should I react to NPB? | | Viewed: | 49 times | | Topic: | Help | |
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| In Help, salbuchim writes:
| | I am a buyer and
I made an order on March 7th
the price of total item total was around 120 euros
this seller didnt answer me for a week
then charged me 90 euros for the shipping
he didnt say anything about shipping cost on his page
so i didnt know it was gonna be that
and i thought the shipping is too much for what i was ordering
so i asked him to cancel my order
after that he didnt say anything for more than 10 days
then 2 days ago which was 25th
I got NPB alert non-payment buyer
I am not sure I was the wrong one here
then i want to know how i shouldve reacted
or if this is something can be considered unfair
i want to know how i should react from here
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After 7 days you could have opened a NRS.
Although you've got the right to to cancel, the seller opened the NPB because
he wants to be protected against any feedback.
You can go to the NPB page and click option NPx "accept penalty and cancel
order".
One strike won't hurt your buyers status.
Or contact the Helpdesk if you don't want to accept the penalty:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
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| Author: | Brickwilbo | | Posted: | Mar 27, 2024 07:46 | | Subject: | Re: search a part in my own collection | | Viewed: | 21 times | | Topic: | General | |
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| In General, gf879re43 writes:
| | Hi there
is it possible to search a part in my own collection ? (to know if I own it or
not)
Thanks
Have a nice day
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There's no search box. You can try searching by Control + F or export the
parts collection to XML.
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| Author: | Brickwilbo | | Posted: | Mar 26, 2024 14:30 | | Subject: | Re: Shipment fees to add | | Viewed: | 32 times | | Topic: | Shipping | |
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| In Shipping, flandresq1 writes:
| | I don’t know how to inform my buyer shipment fees after he asked me
|
If you've received a quote request:
https://www.bricklink.com/myQuotation.asp
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| Author: | Brickwilbo | | Posted: | Mar 20, 2024 06:14 | | Subject: | Re: Correct Way to cancel an order | | Viewed: | 37 times | | Topic: | Problem | |
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| In Problem, PaulOfBricks writes:
| | Can anyone advise me what it the correct way to cancel an order.
an order is marked as complete
that used instant checkout
but returned the items
I am never able to cancel these orders, the box is greyed out, even after completeing
a refund.
it messes up my accounting, and I see no way to do it without contacting customer
support
which I have tried and its been a week and they dont reply.
Paul
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Click the Refund button on the Order Detailspage.
The payment status should change, if it doesn't automatically change, change
with the Edit Order button the payment status to none, then follow the steps
to cancel the order.
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| Author: | Brickwilbo | | Posted: | Mar 18, 2024 16:07 | | Subject: | Re: Not being able to send my seller form | | Viewed: | 43 times | | Topic: | Help | |
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| In Help, LightningBolt writes:
| | Hi, I had filled the form to be a seller, with all screenshot of ID and adress
proofs, but when I try to sent it to verification, it says to fill the spaces
coreectly, I have look all again and again and did not see anything that could
be not nicely filled, any idea what could be, tahnks
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Maybe there's an extra space added in a number.
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| Author: | Brickwilbo | | Posted: | Mar 18, 2024 09:25 | | Subject: | Re: Questions on buy search | | Viewed: | 25 times | | Topic: | Searching | |
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| In Searching, TheHatter13 writes:
| | I am making a MOC that has a lot of internal bricks that will not be seen. In
my want list I choose not applicable for the pieces. When I go to do a search
it chooses that part all as one color.
Is there any way to set this up to use mixed colors? Also is there a way to search
for a store that has a certain amount of a specific part across all colors?
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No, you can add the same part in multiple colors to your Wantlist.
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| Author: | Brickwilbo | | Posted: | Mar 17, 2024 18:35 | | Subject: | Re: Easy Buy: set to country or region? | | Viewed: | 42 times | | Topic: | Buying | |
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| In Buying, Chinny21 writes:
| | Is there a way when using easy buy from my wanted list to only display options
from my country or my region?
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https://www.bricklink.com/wantedSettings.asp?viewFrom=P
| | Alternatively is there a way to get a second option to stop it defaulting to
the same seller?
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| Author: | Brickwilbo | | Posted: | Mar 14, 2024 10:38 | | Subject: | Re: Can't apply order to wanted list | | Viewed: | 27 times | | Topic: | Technical Issues | |
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| In Technical Issues, bbacon writes:
| | I've been trying to apply multiple orders to my wanted lists this past week
and for some reason it won't work. I click on the wanted list, then click
apply order, find the correct order, then review the parts from the order, but
every time I click the button at the bottom that says Apply to List it does nothing.
The button turns darker green, but nothing happens and the order never gets
applied. I've used this feature in the past and have no issues, am I doing
something wrong here?
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The wanted quantity doesn't change. Did the Have quantity change?
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| Author: | Brickwilbo | | Posted: | Mar 14, 2024 10:37 | | Subject: | Re: (Cancelled) | | Viewed: | 26 times | | Topic: | Technical Issues | |
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| In Technical Issues, MoodyShoebill writes:
Remove any strange symbols in de comment field when sending the refund.
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| Author: | Brickwilbo | | Posted: | Mar 14, 2024 02:39 | | Subject: | Re: Studio Error from Printed Brick Import (.ldr) | | Viewed: | 19 times | | Topic: | Related Software | |
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| In Related Software, tprahm writes:
| | When I import a .ldr file into BrickLink, all of the bricks are placed perfectly
sound, except for printed bricks. Even when the .dat item ID matches, in this
case (3069p02.dat), it still doesn't convert the file type to the actual
brick. Even if the brick exists in Bricklink, such as the 3069p02 piece, it won't
budge unless I manually change it. However, I also noticed that occasionally,
but not with this example, bricks such as 3068pb0191 will appear ONLY IF I change
the .dat file name from "3068pb0191" to "3068bpb0191". However,
I would like all of the bricks to be recognized in the Studio software. Any ideas?
And no, manual brick switches are not an option here.
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The Stud.io related Forum is here: https://forum.bricklink.com/
Helppage: https://studiohelp.bricklink.com/hc/en-us
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| Author: | Brickwilbo | | Posted: | Mar 13, 2024 05:55 | | Subject: | Re: hi | | Viewed: | 69 times | | Topic: | Help | |
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| In Help, kubabrick writes:
| | I know that BL recognizes the computer's IP. me and my son had 2 accounts,
but on one wifi account at home, they deleted it for my son. Is it possible to
create a second account on BL but from a different laptop?thanks
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You are limited to one (1) account on this Site unless we have granted you permission
to have additional accounts, such permission being in our sole discretion.
Contact the Helpdesk. https://www.bricklink.com/v3/help/contact.page
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| Author: | Brickwilbo | | Posted: | Mar 12, 2024 09:57 | | Subject: | Re: No shipping method selected. | | Viewed: | 27 times | | Topic: | Help | |
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| In Help, McBricks writes:
| | A buyer can get parts shipped to her in a certain state but once a set is added
it says "No shipping method available". Any help? Thanks in advance.
James
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Enable PayPal Onsite.
Or add a shipping method with manual invoice.
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