Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | 1001bricks  | | Posted: | Apr 10, 2024 20:37 | | Subject: | Re: How much longer | | Viewed: | 57 times | | Topic: | Feedback | |
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| In Feedback, peregrinator writes:
| | In Feedback, 1001bricks writes:
| | In Feedback, Saitobricks.ca writes:
| | How many negative feedbacks are needed before someone is unregistered?
|
There is no known maximum.
Apart if assorted with NPBs - as we all know.
|
I get the impression some sellers leave "NPB" as feedback but without
actually filing one.
|
While seeing many "NPB" in the feedback texts?
I don't know.
Or... some (like me) use a generic text for feedbacks, and some have set "NPB"
in the text of all their negatives?
I must admit, it doesn't help in this case 
|
 |
| Author: | peregrinator | | Posted: | Apr 10, 2024 20:30 | | Subject: | Re: How much longer | | Viewed: | 41 times | | Topic: | Feedback | |
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| In Feedback, 1001bricks writes:
| | In Feedback, Saitobricks.ca writes:
| | How many negative feedbacks are needed before someone is unregistered?
|
There is no known maximum.
Apart if assorted with NPBs - as we all know.
|
I get the impression some sellers leave "NPB" as feedback but without
actually filing one.
|
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| Author: | 1001bricks | | Posted: | Apr 10, 2024 20:25 | | Subject: | Re: How much longer | | Viewed: | 60 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | How many negative feedbacks are needed before someone is unregistered?
|
There is no known maximum.
Apart if assorted with NPBs - as we all know.
And how much "how many"? A 1000 orders buyer having had 10 negatives
during his membership or a certain period can be (and probably is) one of the
best buyers!
But a recent buyer with 15 orders and 10 negatives probably isn't
Only BrickLink can make a deep statistical analysis of buyers FB related to the
quantity of problems Administration have to fix, and then determine who 'behaves'
and who doesn't...
And if all this is worth (apart blatant bozos at -20 FB), because, see below...
| | Over all this guy ordered from over 20 stores and by the time his buying privileges
were revoked, he had wasted the time of 2 dozen stores. 
|
Wasted time?
I've NEVER worked before having received full payment, since 2006.
It was our second decision after the shop name.
So remains taking 1 minute to make an invoice.
It's not really wasted time...
Otherwise what would you do else? Like to post in forum? 
|
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| Author: | crazylegoman | | Posted: | Apr 10, 2024 20:23 | | Subject: | Re: How much longer | | Viewed: | 56 times | | Topic: | Feedback | |
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| In Feedback, Saitobricks.ca writes:
| | How many negative feedbacks are needed before someone is unregistered?
A certain user (1001 bricks may know of who I speak of) went around requesting
invoices and then not paying, which is not a big deal but, he was unresponsive
when asked if he wanted to pay or cancel.
Over all this guy ordered from over 20 stores and by the time his buying privileges
were revoked, he had wasted the time of 2 dozen stores.
|
If the buyer's buying privileges were revoked, then there's no real need
for them to be unregistered. He shouldn't be able to bother sellers with
fraudulent orders anymore.
David
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 10, 2024 19:54 | | Subject: | How much longer | | Viewed: | 199 times | | Topic: | Feedback | |
|
| How many negative feedbacks are needed before someone is unregistered?
A certain user (1001 bricks may know of who I speak of) went around requesting
invoices and then not paying, which is not a big deal but, he was unresponsive
when asked if he wanted to pay or cancel.
Over all this guy ordered from over 20 stores and by the time his buying privileges
were revoked, he had wasted the time of 2 dozen stores.
|
| Author: | jkirl | | Posted: | Apr 9, 2024 15:57 | | Subject: | Re: negative feedback | | Viewed: | 70 times | | Topic: | Feedback | |
|
| | thank you for your help and as of today my negative feedback has been purged. |
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| Author: | MarcoDea1907 | | Posted: | Apr 8, 2024 17:17 | | Subject: | protection for sellers from negative feedback | | Viewed: | 191 times | | Topic: | Feedback | |
|
| Good evening everyone,
I want to share this question with you: Bricklink sufficiently protects sellers
from offensive and above all unjustified negative feedback?
I ask this question because for me bricklink is a passion, it is neither a job
nor a source of income. I like to manage and grow my shop as if it were a small
business and I do it with the utmost honesty and transparency.
However, it happens that I receive negative feedback (take a look at the last
one I received) that is offensive and above all unjustified. I believe that it
is not only correct and polite to contact the seller in case of non-conformity
of the material received. Personally, I will fully refund all buyers who have
posted negative feedback even though they have not contacted me to explain the
problem. I think it would be appropriate to discuss how it is a little too easy
to give the possibility of using negative feedback without first informing the
seller that they have encountered a problem. How can it be right to receive negative
and offensive comments before finding a solution to the problem?
I invite the bricklink staff if they are interested in this post to avoid referring
me to the help pages
thank you all for your attention.
Marco
Buonasera a tutti,
voglio condividere con voi questa domanda: Bricklink tutela a sufficienza i venditori
da feedback negativi offensivi e soprattutto ingiustificati?
faccio questa domanda perche per me bricklink e una passione, non e ne un lavoro
ne una fonte di guadagno. Mi piace gestire e far crescere il mio negozio come
fosse una piccola impresa e lo faccio con il massimo dell'onesta e della
trasparenza.
tuttavia accade di ricevere feedback negativi (date un occhiata all'ultimo
che ho ricevuto) offensivi e soprattutto ingiustificati. credo che sia non solo
corretto ed educato contattare il venditore in caso di non conformita del materiale
ricevuto. Personalmente go interamente rimborsato tutti gli acquirenti che mo
hanno postato un feedback negativo nonostante non mi abbiano contattato per spiegarmi
il problema. Credo che sarebbe opportuno discutere su quanto sia un po troppo
facile dare la possibilita di utilizzare il feedback negativo senza prima mettere
al corrente il venditore di aver riscontrato un problema. come puo essere giusto
ricevere commenti negativi e offensivi prima di trovare una soluzione al problema?
invito lo staff di bricklink qualora dovesse interessarsi a questo post di evitare
di rimandarmi alle pagine di aiuto
grazie a tutti per l'attenzione.
Marco
|
|
| Author: | Nubs_Select | | Posted: | Apr 4, 2024 16:40 | | Subject: | Re: negative feedback | | Viewed: | 68 times | | Topic: | Feedback | |
|
| In Feedback, jkirl writes:
| | hi
is there any way to appeal or remove negative feedback from seller wwho only
gives you negative feedback out of retaliation to his.
I appreciate i have a one sided view on this situation but am willing and confident
to let bricklink review it and make a call on it.
|
you can request to have it removed
https://www.bricklink.com/helpDesk.asp?helpDeskID=105
but you said "is there any way to appeal or remove negative feedback from
seller wwho only gives you negative feedback out of retaliation to his."
which isn't on the list so your request will most likely be rejected
|
|
| Author: | jkirl | | Posted: | Apr 4, 2024 16:29 | | Subject: | negative feedback | | Viewed: | 158 times | | Topic: | Feedback | |
|
| hi
is there any way to appeal or remove negative feedback from seller wwho only
gives you negative feedback out of retaliation to his.
I appreciate i have a one sided view on this situation but am willing and confident
to let bricklink review it and make a call on it.
|
|
| Author: | popsicle | | Posted: | Apr 4, 2024 12:24 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 43 times | | Topic: | Feedback | |
|
| In Feedback, Ziegelmeister writes:
| | As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
|
Interesting, Thomas. It's sentiment of which, I completely understand. But
just let it drift for you're own peace-of-mind, is my advise. Not withstanding
the "help improve the community" aspect, of course.
|
|
| Author: | jennnifer | | Posted: | Apr 4, 2024 09:45 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 66 times | | Topic: | Feedback | |
|
| In Feedback, BricksThatStick writes:
| |
I think we voted for (and they opted to use) the best of a bad bunch so it could
have been much worse
|
I definitely agree that it could be worse.
I suspect it was designed to represent what they wanted 'bricklink' to
be: a modern, sleek, user-friendly community.
What it doesn't do is represent what we actually are: complicated, a mash-up
of old and new, and architectural.
And perhaps not a cube with a tiny cylinder hat.  At least there is a near-cube
in the LEGO catalog now:
I'll choose this one for when the sad face icon is needed:
Thanks!
~Jen
|
|
| Author: | Andy_Bell | | Posted: | Apr 4, 2024 08:36 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 41 times | | Topic: | Feedback | |
|
| In Feedback, Ziegelmeister writes:
| | In Feedback, Ziegelmeister writes:
| | LOL! Oooooh my lord, if you only knew how far out of my way I went to source
biodegradable bubble wrap, poly bags, tape and mailers. I need more carbon credits
for my own flatulence then I do for my printing.
|
Speaking of which, the same company I'm buying from has released mailer bags
made from recycled ocean plastic and I'm dying to buy some, but their bubble
inserts (as of the last order) didn't fit. So I'm waiting to deplete
all my current shipping supplies before ordering. I'm not secret about this
stuff; this is the company: https://www.betterpackaging.com/
The stuff isn't cheap unfortunately but it's a cost of business for me.
|
in the 3Rs Reduce & Reuse come before recycle
Most of my mailers are reused mailers that I received, same for boxes and parts
baggies. Occasionally, I send the excess boxes to the recycle bin
Maybe I should sell more and buy less... but that is hard!
AB
|
|
| Author: | Andy_Bell | | Posted: | Apr 4, 2024 08:27 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 44 times | | Topic: | Feedback | |
|
| In Feedback, Ziegelmeister writes:
| | As we all know, getting buyers to reply to messages and/or leave feedback can
be brutal. I don't know if it's just me but my feedback response rate
fell off a cliff around early February. 83 orders and just 35 feedbacks which
drops well below the 60% rate most of us have.
I've had a few buyers with very high feedback numbers but they have left
___ZERO___ for other users. Those people are to far gone, so I decided to try
to tackle the problem with the new users.
I tend to get a lot of buyers with very low scores, so when I recently had a
few zero feedback users place orders, I decided to try something proactive and
drafted up this letter which was included in their package. Of the two I sent
it to so far, both followed the instructions. One even went back and added feedback
for other orders they placed. I sent my third one out today which is what prompted
me to go double check on the other two users.
And I know, I know, "don't worry about your feedback number more than
your feedback rating", but there are people out who see that number first
and assume that with experience comes better service and fewer hassles. It's
also just a few extra keystrokes of extra work to help improve the community
for everyone IMO.
|
Using the macro tags and the drive thru email you can add a direct link to feed
back - or other items
https://www.bricklink.com/help.asp?helpID=661
Quick link to give feedback for this order http://www.bricklink.com/feedbackPost.asp?id=
ORDERID
(have to fix the syntax)
AB
|
|
| Author: | BricksThatStick | | Posted: | Apr 4, 2024 05:05 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 42 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
~Jen
|
If my memory serves me correctly wasn't a selection of new logos presented
to us to vote on?
I think we voted for (and they opted to use) the best of a bad bunch so it could
have been much worse
Don't forget the sad no results version of it:
|
|
|
| Author: | Ziegelmeister | | Posted: | Apr 3, 2024 04:28 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, Ziegelmeister writes:
| | LOL! Oooooh my lord, if you only knew how far out of my way I went to source
biodegradable bubble wrap, poly bags, tape and mailers. I need more carbon credits
for my own flatulence then I do for my printing.
|
Speaking of which, the same company I'm buying from has released mailer bags
made from recycled ocean plastic and I'm dying to buy some, but their bubble
inserts (as of the last order) didn't fit. So I'm waiting to deplete
all my current shipping supplies before ordering. I'm not secret about this
stuff; this is the company: https://www.betterpackaging.com/
The stuff isn't cheap unfortunately but it's a cost of business for me.
|
|
| Author: | Ziegelmeister | | Posted: | Apr 3, 2024 04:23 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 33 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | I don't print anything and send it with the order.
It's approx 10g CO2 to make a single sheet of paper, 2g to print it, and
the addition CO2 and various due to the fuel cost to ship it, plus the cost of
disposing or even recycling it...
Also, you may even get a non positive Feedback for doing this if you fell on
an ecologist buyer
|
LOL! Oooooh my lord, if you only knew how far out of my way I went to source
biodegradable bubble wrap, poly bags, tape and mailers. I need more carbon credits
for my own flatulence then I do for my printing.
|
|
| Author: | Stellar | | Posted: | Apr 3, 2024 04:17 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 45 times | | Topic: | Feedback | |
|
| In Feedback, 1001bricks writes:
| | In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
|
|
+1!
Indeed that logo is more on line LEGO brick dimensions, just 2 plates
| |
In fact... maybe WE are selling fake bricks apparently
|
|
|
| Author: | jennnifer | | Posted: | Apr 2, 2024 13:10 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 50 times | | Topic: | Feedback | |
|
| In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
~Jen
|
your a true LEGO fan!
|
You're right. Among other things.
~Jen
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 2, 2024 13:05 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 35 times | | Topic: | Feedback | |
|
| In Feedback, jennnifer writes:
| | In Feedback, Saitobricks.ca writes:
| | In Feedback, jennnifer writes:
| | Also, it's BrickLink, not Bricklink.
|
bricklink, not BrickLink
Look at the logo
|
You are looking at the wrong logo. See the better one at the bottom of the
page. The new 'bricklink' logo (boring modern design without character
or reference to its source) was designed by someone who didn't even get the
correct proportions of a brick. It bothers me literally every time I see it.
Sigh...
~Jen
|
your a true LEGO fan!
|
|
| Author: | Ziegelmeister | | Posted: | Apr 2, 2024 13:01 | | Subject: | Re: I tried an experiment, and it's 2 for 2. | | Viewed: | 36 times | | Topic: | Feedback | |
|
| OH shoot, I wasn't even paying attention. I think grammar check might have
fixed that on it's own. Updated it.
|
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