Discussion Forum: Messages by youngerandson (2385)
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 Author: youngerandson View Messages Posted By youngerandson
 Posted: Jan 2, 2022 16:47
 Subject: Order removed 3x from inventory.
 Viewed: 136 times
 Topic: Technical Issues
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I had an order this afternoon and 3 of 10 items showed a negative quantity remaining.

All of the three shared this general pattern:

We had X parts for sale.
Buyer purchased X parts.
Stock remaining was listed as -2X. (And put in stockroom).

I then checked another lot.

We previously had 82 parts for sale.
Buyer purchased 22 parts.
Lot showed 16 parts remaining.

It subtracted the triple the number of parts actually sold on all of these lots.
There are 6 more lots in the order that I have yet to check, but some of them
have remaining quantities in the thousands, so I am loathe to count them all
up.

Has anyone else had this problem?

What factors contribute if anything is known?

Thanks for any input.
 Author: youngerandson View Messages Posted By youngerandson
 Posted: Aug 20, 2021 18:08
 Subject: Can't send invoice.
 Viewed: 50 times
 Topic: Technical Issues
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I'm trying to invoice a customer for an order (too bulky for my pre-configured
shipping options).

When trying to invoice, I get the error message shown in the picture.

How can I get an invoice to my customer in timely fashion?

Thanks for any help,

-Pete Younger
Younger and Son LLC
 
 Author: youngerandson View Messages Posted By youngerandson
 Posted: May 24, 2021 01:08
 Subject: Shipping Cost Ignored
 Viewed: 105 times
 Topic: Technical Issues
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I received an order tonight with a shipping address in another country.

I've never had a problem with an international order before, but this order
came through with zero shipping charge.

Is there a known reason why this order went through the checkout without adding
the shipping charge as it normally does?


-Pete