BrickLink Discussion Forum

In Catalog, psusaxman2000 writes:

In Catalog, infinibrix writes:

In Catalog, BricksThatStick writes:

In Catalog, Admin_Russell writes:

Catalog Newsletter which went out yesterday.

Guess my copy is stuck in the postal system somewhere...

Same! I thought it was just me only I don't see any news letter either?

This was an email that came from blservice@ bricklink . com

Double check your spam folder as it looked to be a mass blast.

Not a chance - there is no blocking on my mail servier for blservice or bricklink
- in fact all mails are coming through as normal although late, not even the
***SPAM*** thing in front of orders and additions. Maybe only went to the USA?

Author:

bje

Posted:

Mar 16, 2021 10:01

Subject:

Re: Two Weeks?!

Viewed:

55 times

Topic:

Catalog

In Catalog, Admin_Russell writes:

In Catalog, Teup writes:

The list you see is of the PROPOSED changes, not SCHEDULED changes. There are
only six items on the list so far that can officially be considered approved
by admin, and those are the six examples listed in the Catalog Newsletter which
went out yesterday.

Catalogue Newsletter? Can you please send me the copy because I've never
received such a thing (back issues would be nice as well ta).

Author:

bje

Posted:

Mar 15, 2021 10:32

Subject:

Re: Stickered parts in sets

Viewed:

29 times

Topic:

Inventories

In Inventories, bengreen28 writes:

In Inventories, bje writes:

In Inventories, bengreen28 writes:

...

There was a link to ‘help 103’, in there it contains a link for 102 but that
doesn’t work, I’ll relist it, I had mentioned about the stickers etc in the listing
but had it as complete instead of incomplete so not a major problem just thought
I’d check.

Ah the stupefying case of the phantom link (still). Wonder if they should enroll
the help of Thomson and Thompson to help them find it?

Author:

bje

Posted:

Mar 15, 2021 06:58

Subject:

Re: Stickered parts in sets

Viewed:

35 times

Topic:

Inventories

In Inventories, bengreen28 writes:

I have just had a set deleted, it was listed as complete as all parts and minifigs
were present. It was listed missing a couple of the stickers with others in a
poor state.
My question is, do missing stickers make the set incomplete?

Yes https://www.bricklink.com/help.asp?helpID=102
"Complete - Set contains all parts necessary to build all of the models (including
alternate models) in the instructions but does not have to contain the original
box/packaging and/or extra parts. If the set is missing instructions, the description
must state so. If the set did not come with instructions then the set should
include all parts listed in the picture inventory which is located on the box
or bucket. The set must include all original stickers used on the model either
still on the sticker sheet or applied. "

The parts the stickers
go on are present it’s just the sticker that is missing.

Relist it as Used, Incomplete with a comment as to which stickers are missing

Did the person who wrote you from BL to say that the lot is deleted, not have
the common courtesy to refer you to that paragraph on that help page?

Author:

bje

Posted:

Mar 11, 2021 04:11

Subject:

Re: Items with no dimensons - shipping trouble

Viewed:

35 times

Topic:

In Suggestions, FamilyBricks_AT writes:

Hello community,

I probably have missed the correct option to select, but heres my problem and
suggestion anyways.

I´ve ran into trouble with instant checkout on my little store, while buyers
have items ordered, which have no dimensions listed.

Since most lego parts are lightweight, for example the letter option (20/75g)
will be used if only weight (or nothing) is , and the restriction for height
(max 5mm for a letter austrian post) does no efect.

So shipping costs for example are set to 1€ for instant checkout, but with the
real dimensions of the item costs will be like 5,60 €.

I guess you get what I mean.

Is there any option already implemented?
"Backup for instant checkout" does not solve my problem

Would it be good to add an option in the settings, if items do not have dimensions
saved, and the buyer has one or more of them in the shopping-cart when checking
out, a warning should be shown and only QUOTE will be available?

I think this would be a great addition for both sellers and buyers. I appreciate
to get the correct shipping costs before I pay myself. And not having a discussion
after, maybe resulting in a bad feedback for no reason.

Thank you in advance for any help or opinions,

Gunny

BrickLink has given you as a seller a tool called instant checkout. Your shipping
settings you use in your store can be such that this tool is used or not, it
is a choice you as a seller must make, and buyers in your store have no say in
the matter. I think you have a duty as a seller to ensure that, if you use this
BrickLink tool, you set your store up properly and that you get all the help
you can possibly get from BrickLink to do so. I know you do not want to lose
money when buyers place orders, but I think it is very bad form to engage with
buyers for more money after they have paid the amount you said they must pay.

Where the dimensions are not set, you will see on an order the dimensions as
0 x 0 x 0 or ???. Those parts do not have dimensions. You can also get the items
manually in your inventory by going through your inventory pages and looking
for items with no dimensions. When you find such items, you can update the dimensions
in the packaging dimensions forum topic, so that the site updates the item and
that will update your your inventory with no trouble, or you can update them
in your inventory with huge problems. I would not recommend using manual dimensions
settings at all until BrickLink fixes the inventory page.

I do not think the site can manage instant quote generation, but it could be
a helpful tool. The trouble would be though that you as a seller get an email
message directly to your email for quotes and not on the messaging system, so
you can easily miss these requests if they end up in spam or promotions folders.
I also think that the purpose of instant checkout is to provide the total cost
the seller wants upfront, so it would be a bit weird to have to request a quote
again as no buyer can know at the time what would trigger such an event. And
lastly, items are not reserved for buyers in the quote process, so it might very
well be that the buyer lose the item while waiting for you to get back and answer.
Rather use the alternative below.

You can also set these items to "manual" only with no dimensions, then make a
manual shipping method and invoice orders with these items in, manually. Depending
on where you are, buyers will still have the option to request a cancellation
if they are not happy and you will then just cancel. That at least saves you
the costs of refunds as no money has been paid. It is a bit of extra admin work,
but I think that is safer than quote requests you might miss altogether.

There is also of course the alternative not to use the instant checkout tool
but to make your store entirely manual. You will anyway find that the vast majority
of instructions, decorated parts, sticker sheets, boxes and figures do not have
dimensions or have incorrect dimensions. So you need to make decisions regarding
the small settings you use for postage.

Also, before you part out new sets, check the catalogue entry for the set. New
parts are flagged "NEW" so you can make a note of those parts and edit the dimensions
directly when you part out the item. Just make sure you never make a change to
those parts afterwords. Alternatively, load everything up to an unused stockroom
and then check for items with no dimensions. Request those and then when fixed,
add your inventory.

Author:

bje

Posted:

Mar 11, 2021 04:07

Subject:

Re: Items with no dimensons - shipping trouble

Viewed:

27 times

Topic:

In Suggestions, Bad_Girl writes:

In Suggestions, FamilyBricks_AT writes:

...

Go to: https://www.bricklink.com/inventory.asp

click on (Show More Options) on the reight side.
Then on the last checkbox: Instant Checkout Unavailable

So you find, what parts are have no weight or size and you can add weight or
size manually.

Respectfully, that is only for parts with no weight. Parts with weight and no
dimensions or incorrect dimensions (such as instructions which borrow from box
dimensions for IC purposes) do not show up in that report.

Author:

bje

Posted:

Mar 7, 2021 05:04

Subject:

Re: Generic payment method options

Viewed:

35 times

Topic:

In Suggestions, sylvie08 writes:

Under payment methods can we please have a generic customised option that we
can create.
Ie afterrpay, zip pay, Hume, lay by, etc.

Agreed, but they should also fix the order status settings first as you cannot
manage credit sales, value adds or CoD sales.

And include payjustnow, wechatpay (you know that thing in LEGO's biggest
market by a mile), installment sale, deposits on reserved goods. As a seller
I know I have to innovate to still have my business survive in a severely stressed
economy. This includes allowing buyers to place orders while still having some
measure of assured cashflow.

Author:

bje

Posted:

Feb 27, 2021 11:47

Subject:

Re: Please add Specials category to store lots

Viewed:

57 times

Topic:

LICFloppyHat2 Hat, Imagination Center Floppy Hat, Purple
Gear: Clothing Accessories

In Suggestions, cosmicray writes:

In Suggestions, bje writes:

Why must buyers search for items with marked down prices in a store?

...

How about this … When I see something that isn't moving at it's listed
price, I LOWER THE PRICE. Placing it on sale implies that it will be going back
up in price (which is a tenuous assumption on BL). Sellers here try every imaginable
tactic to interest buyers. If, as you are proposing, sale items become specially
visible, then that disadvantages me, who is merely reducing the price. Remember,
your objective is to look for the better price, regardless of what mechanism
gets it there

But as a seller you already have:
https://www.bricklink.com/v2/mystore/featured.page
which arguably disadvantage a seller only for the buyer who comes to a store
from easybuy, and then you've got the question what other interest they have
in your store. Although I must say I don't think I've ever landed at
a store where featured lots had anything other than the default options.

And tested and it works like it should: https://store.bricklink.com/bje&utm_content=globalnav#/shop

And I adore that hat - you should have it on top where it belongs, not at the
bottom

[2] Yes, I did tuck a footnote in this thread, that promotes something I have
listed

Author:

bje

Posted:

Feb 27, 2021 11:18

Subject:

Re: Please add Specials category to store lots

Viewed:

36 times

Topic:

In Suggestions, randyf writes:
...

Since you are reading and replying on the forum, would you mind replying to the
Inventory Change Request message I sent you two weeks ago?

Read from my mail server and working on it when it is affordable to do so.

Author:

bje

Posted:

Feb 27, 2021 11:03

Subject:

Re: Please add Specials category to store lots

Viewed:

25 times

Topic:

In Suggestions, popsicle writes:

In Suggestions, bje writes:

Why must buyers search for items with marked down prices in a store?

Please make a specials category on the left navigation frame on top of sets which
include items on sale or any other special interest items with the lot count
next to such items as well. So that instead of all the sets a seller has to offer
being the first thing a buyer sees, have a specials and sale items category first
which can be navigated in the same manner as sets, parts or anything else (this
might make it easier to see custom items as well).

I think it’s a fantastic idea! I’d certainly appreciate it. But…

https://www.bricklink.com/message.asp?ID=1255544

I’m actually at this time against any further "new" features on BL - the
list of things which need to be sorted grows by the day and I think as customers
we have enough experience to say now that any new feature comes with so many
problems that you are better off aborting when the idea is still gestating

Voted in the affirmative, anyway

I've got three hats on BL: buyer, seller and contributor - No prizes for
guessing which hat I'm wearing when

Author:

bje

Posted:

Feb 27, 2021 10:07

Subject:

Please add Specials category to store lots

Viewed:

105 times

Topic:

Status:

Open

Vote:

[Yes|No]

Author:

bje

Posted:

Feb 26, 2021 15:38

Subject:

Re: No longer make NSS default communication

Viewed:

56 times

Topic:

THIS

Is the only good thing in XP. I've often wondered why BrickLink would go
break the NPB system,break the order status system, break the inventory system
and break the helpdesk system in their drive to make XP the only workable thing
around here, when they at least could have brought this over to the main site
and have given both buyers and sellers modern tools to resolve issues without
it going the aggro way first and foremost.

But sellers should have problem resolution terms too, and sellers should be knowledgeable.
How many sellers do not know that an incomplete order is also an NSS. So what
must the buyer do when faced with a seller who does not know the basics of the
platform?

So bring the problem resolution tools over to the main site, but with a caveat
- if a buyer chooses the wrong option, such as filing an NSS when the order has
been shipped, then there must be some way for sellers to fix the fact that the
reporting is wrong, without resorting to the helpdesk or making new users jump
through hoops.

In Suggestions, CanadaFirst writes:

We've had this situaton happen a couple of times in the past:

A new or new-ish user to the site places and order and receives it. There is
either a part missing, something that got broken in transit or any other situation.

The user, not being used to dealing with the platform, goes to the order and
sees the 'report a problem' link. They click it, follow the instructions
and then BLAM! we have an NSS to deal with. When we explain the situation to
them they understand that they should have sent a message and they remove the
NSS but this is counterintuitive.

If someone clicks on the 'report a problem' link the system should work
differently. Example, they click the link, select that a part was missing
or whatever and then they get a popup with two choices. One is contact buyer
and sends a message, the other is create an NSS and it has something like 'I
contacted the buyer and did not receive a response for 24 hours and want to go
ahead with further escalation' or something to that effect.

This would make things easier on everyone and help educate customers better.

Last time we received such an NSS, the client removed it and said that he had
realized that he had made the mistake himself while ordering, this never should
have been escalated. NSS is a process that requires a lot more work to resolve
than simple messages.

Author:

bje

Posted:

Feb 22, 2021 06:47

Subject:

Re: Brexit

Viewed:

54 times

Topic:

In Suggestions, calsbricks writes:
...
Afternoon Bill

All is well here thank you, but all is obviously not well in the BL world (nothing
new there). Hope you and your family are safe.

Hi Jean trust you are keeping safe and well

I pretty much agree with all you are saying but even that leaves all kinds of
questions. How have they registered as an OMP or not - they haven't said
directly.

Actually, Russell said they registered as an OMP for UK VAT purposes, and I've
not seen anything to the contrary from BL's side.
https://www.bricklink.com/message.asp?ID=1243028
and quote: "BrickLink is now officially registered as a marketplace with the
UK"

Russell has maintained in several threads and messages that the UK
will be treated differently to the EU. We will see about that.

Could be, if the UK laws are different to the EU laws when it comes to this issue.
But even if so, they need to sort this UK issue at some point, because the EU
would be a fair bit more work.

I'm starting to think actually that they are just normally registered and
trying to figure out a way to collect VAT on imports without becoming fully liable
for orders. It is a stated goal of BrickLinbk management to collect all taxes
on all orders, heaven help us. This is the only possible understanding I can
get from the mixed messages coming out, and if that is the case, I don't
know if a person must laugh or cry, because it would be so horribly stupid if
sellers had to stop shipping for two months to the UK because BrickLink cannot
determine what type of registration it has.

But until they do not make an announcement to whatever effect, I don't think
it wise to take chances and ship to the UK. I'm also too lazy to register
myself for VAT while I wait for them, and then deregister when they finally figure
out that they are sucking on the ring end of the rubber dummy.

As for collecting vat on orders he has denied that on several occasions. Hard
to go back on that now and it would be worse than spaghetti code trying to sort
that out. UK sellers prices are inclusive of VAT otherwise the seller is writing
off 20^ off the top and that is not healthy. So major changes would have to be
put in place to create fairness and transparency in pricing.

As for xp it has now been around for several years and to be honest we have nothing
- the claims that it will sit alongside classic are just to keep stores happy
as no one wants to maintain 2 separate systems. XP, in ours, and many others
opinions will not succeed for the majority of parts stores - it might work for
sets and one time buyers but the concept is wrong and unless they go back to
the drawing board (and they are not known for doing that) it will kill the site,
in our opinion or at least change the dimensions.

Having said all that the crystal ball is very murky over this entire thing. Lack
of detailed communication and much speculation just creates 'fake news'
really and we have had enough of that.

They definitely need to work more closely with the 'stakeholders' which
we thought would happen when TLG took over, but Bricklink are a small element
of a very large corporation so how much weight they carry remains to be seen.

Anyway take care of yourself and family - get your jab when you can and in the
meantime keep safe

Author:

bje

Posted:

Feb 22, 2021 04:42

Subject:

Re: Brexit

Viewed:

64 times

Topic:

In Suggestions, calsbricks writes:

In Suggestions, patpendlego writes:

...

The OMP is liable. Not just for VAT, but also for the transaction to the buyer.
A BrickLink Order has become a transaction between 3 parties: the buyer, the
(overseas) seller, and BrickLink is now involed too.

All this because governments/countries want to VAT low valued transactions because
of the high volume and thus high 'income' there is to gain by taxing.

So, what does the seller's invoice look like?

The seller is not invoicing anymore. BrickLink is. The seller is merely a third-party
provider allowing BrickLink to sell their items. The customer buys from BrickLink.
E.g. like bol.com

If that becomes the case, and it has already been said by admin it won't
be (at least for the UK)

Hmm, no actually, irrespective of admin says, there is something called a law.

As long as BL is registered as a marketplace, then they have to collect the VAT,
invoice the customer and be responsible for the goods, as Arnoud said. Sellers
are only fulfillment partners, like on Amazon.

If they do not meet ALL of the requirements for an OMP, they should not have
registered as such. They can still change their registration to an ordinary vendor
and actually inform sellers what they are doing while waiting. This dense wall
of non-communication about what they are doing is what is causing the confusion,
not HMRC or tax experts or whatever.

If they jumped the gun and thought they are the same as an American marketplace
for sales tax purposes, then they should just say so and fix it. It does not
take months and years to fix either. Tax is after all a question of law and fact.
If you factually do not meet the requirements for a legal registration, then
you go change it until you meet what is required. This is not a tax issue, it
is not a tax expert issue, it is not an HMRC issue, it is not even a VAT issue.
It is a management issue which must be managed for the benefit for all stakeholders.

Here is what an online marketplace for UK VAT purposes is - note the requirements
must ALL be met, else the platform cannot collect VAT as a platform and can only
collect VAT on their own turnover.

https://www.gov.uk/guidance/vat-and-overseas-goods-sold-to-customers-in-the-uk-using-online-marketplaces
What is a marketplace?
"HMRC’s definition of an online marketplace is a business using a website
or mobile phone app (such as a marketplace, platform or portal) to handle the
sale of goods to customers which meets all of the following conditions:

in any way sets the terms and conditions on how goods are supplied to the
customer
is involved in any way in authorising or facilitating customers’ payments
is involved in the ordering or delivery of the goods

A business will not be classed as an online marketplace if it only provides one
of the following services:

processing of payments for the supply of the goods to the customer
listing or advertisement of goods
redirection or transferring of customers to other websites or mobile phone
apps where goods are offered for sale, without any further involvement in any
sale that might take place on that website or app"

then a lot of stores will disappear. They have said
repeatedly that they have no plans on charging vat on orders in the UK, other
than import/export situation.

It would be dependent on what the domestic situation is for fulfillment partners
in terms of the actual laws enacted. Here, the platform takes the sale, is responsible
and collects and pays VAT, irrespective if the local partner is registered or
not. The VAT status of the domestic partner is immaterial.

With all due respect, that is what XP will be anyway, and because they are dumping
all the V3 stuff to the classic site to amke XP work, it will have to go that
way. What is the use of saying you do not have to have onsite as a store, but
then buyers cannot checkout if you do not have onsite?

Mind you all of this is total speculation and that was mentioned by Russell in
this thread. They are lagging behind on getting this done, which is also increasingly
worrying. When it comes to making progrtammin chnages haste makes waste and they
are very much aware of that.

I don't think there is a development team. There is a maintenance team (probably
plumbers) who comes in once a month and sweeps the floor.

Author:

bje

Posted:

Feb 21, 2021 15:13

Subject:

Re: Brexit

Viewed:

74 times

Topic:

In Suggestions, patpendlego writes:

In Suggestions, Teup writes:
[snip]

Everything is just so backwards, I am not a tax expert by a long shot but let's
just look at this from a logic perspective:

If it was legally valid to write "Bricklink order" on your invoice, then the
EU and the UK would have had an emergency meeting by now because they realised
that almost all of the international trade is being labelled "Bricklink order"

It can't work like that. So yeah, EITHER Bricklink is the seller and WE sell
to Bricklink - thus a US export, export to US rules apply - OR we sell to the
customer in their country AND that country's rules apply.

From the persective of the seller, these are simply the only two ways. As a seller
you need to have invoices that mention the country, and then apply the rules
for THAT country. There is only "United States" or "United Kingdom". There's
simply no such thing as "United Kingdom-but-it's-a-Bricklink-order-and-Bricklink-said-it's-fine"

Or am I too pessimstic about the amount of patience tax agencies have when doing
audits and people come up with stories about platform selling (without hard evidence)?

Read the link below, this is not something new. The UK already started in 2016
with quote: "special provisions for online marketplaces".

http://kluwertaxblog.com/2020/02/26/online-marketplaces-and-eu-vat-global-reach-but-compliance-still-local/

These changes to come have been known for 4 years up until Jan 1, 2021.

The OMP is liable. Not just for VAT, but also for the transaction to the buyer.
A BrickLink Order has become a transaction between 3 parties: the buyer, the
(overseas) seller, and BrickLink is now involed too.

All this because governments/countries want to VAT low valued transactions because
of the high volume and thus high 'income' there is to gain by taxing.

And do not forget the OMP must collect all the money and disburse it, else it
is not an OMP. Can you imagine BrickLink being in charge of your money. Iron
Maiden gave very good advice - Run to the hills, Run for your life...

But all of this is moot - they have registered as an OMP, not a normal vendor,
so now they must change the ToS and get going. We wait

and wait...

Author:

bje

Posted:

Feb 21, 2021 06:33

Subject:

Re: Brexit

Viewed:

72 times

Topic:

In Suggestions, Admin_Russell writes:
...

No, we should expect. After all we pay fees for this site. It was long time known
Brexit was coming, they should have been ready for it.

As almost everyone on this forum knows I am not Bricklink's biggest fan as
far as developmenet work goes however I think in this case it is fair to say
that the UK hasn't yet got it right and neither does the rest of the EU -
Just look at the below from a site we use regularly. (Don't forget we still
have VAT to look forward to

I recently promised more details on our Brexit solution, but I will just be frank
with you, that what you have described is exactly the case. We are waiting to
hear from our tax professionals as to how we need to proceed, and they are waiting
to hear from the authorities. It feels as if we are actually further from a solution
at this point than we were at the beginning of the year.

With all due respect, as one of those who have closed down sales to the UK and
losing some busienss because of it, you went and registered as an Online Marketplace
all by yourselves when even the worst advisor would have told you, BrickLink
is not an OMP for UK VAT purposes. If you had to register as a vendor for VAT
purposes that would have allowed you to collect VAT on your fees and pay VAT
on your sales originating in the UK when you have AFOL program again which is
part of your UK turnover.

But by registering as an online marketplace vendor you are factually liable to
collect the VAT on every export sale to the UK made on this platform. You are
also factually liable to give buyers invoices as sellers are not the vendors.
You do not have to share the VAT number with me, all you have you to do is, when
a buyer place an order, invoice the buyer VAT inclusive, collect the money and
disburse it - VAT to the government, sale and shipping to me, exactly as an online
marketplace for UK VAT purposes is supposed to do.

Certainly, if your advisors are spinning their wheels, you should get other advisors.
BrickLink is not only responsible to BrickLink. If you view BrickLink as a marketplace,
then BrickLink is responsible to buyers and sellers as well. And that is where
you are missing the pot and messing on the floor and we all have to wade in the
mess caused by it. If your registration is not as an OMP fior UK VAT purposes,
but as a normal UK vendor, then say so so that sellers can register for VAT and
be done with it. But please do not tell me that you are an online OMP for UK
VAT purposes then still require of me to invoice a buyer - that birdie don't
fly.

And as has been mentioned - the UK is not in the EU any longer - it does not
require input from the government or a tax advisor to fix a search function which
has been wrong for almost two months.

Author:

bje

Posted:

Feb 20, 2021 17:45

Subject:

Re: Brexit

Viewed:

108 times

Topic:

In Suggestions, patpendlego writes:

In Suggestions, Teup writes:

In Suggestions, yorbrick writes:

In Suggestions, mvfisker writes:

Just wondering.
Chose "European Union" as seller - and Great Britain sellers still came up. Shouldn't
that be changed now after Brexit?
Cheers, Morten

Bricklink time is currently somewhere in about 2004.

I think they already had websites with timezones in 2004..

TLG had big plans with BrickLink but is choking now..

BrickLink is busy with USA sales taxes, we really should not expect multitasking
in their attempts to break things. They did say they will address the Brexit
issues before 5 February (they did not say which aeon though).

Author:

bje

Posted:

Feb 18, 2021 08:01

Subject:

Re: Bar 4L length

Viewed:

56 times

Topic:

Catalog

In Catalog, normann1974 writes:

I just noticed one Bar 4L that was clearly shorter (~½ mm) than the other. It
has a LEGO logo on it, so it's genuine. Has anyone else seen this?

/Jan

I have bars with bevelled edges which are shorter than the flat edge bars and
also some bevelled edged bars which are the same length as flat edge bars. There
does not seem to be a consistent difference in variants to be sure if it is a
specific variant that differentiates the length.

Author:

bje

Posted:

Feb 15, 2021 06:43

Subject:

Re: Bricklink removing item from my inventory

Viewed:

43 times

Topic:

Inventories

In Inventories, ferfast writes:

I received an e-mail from Bricklink informing me that they had removed an item
on my selling list -I had posted a minifigure and specified that it does not
have a part i.e. a cape. Bricklink says the minifigure is incomplete so cannot
be listed to sell. How is this possible if many sets are sold incomplete, or
with variations -is it incorrect do sell an item without a part, even if I specifically
mention it on the listing?

The rule, which should be in the e-mail you got from BrickLink
https://www.bricklink.com/help.asp?helpID=102
"Incomplete Minifigs - All minifigs, both New and Used, must be listed as
Complete. Incomplete minifigs should be broken down and listed as parts, or listed
in the custom items section with a custom photo and clear description."

I checked and other stores are selling the same part,
also without the cape, so why only me?

Is not only you, you have plenty friends:
https://www.bricklink.com/messageList.asp?v=c&max=100&q=incomplete%20minifig

Author:

bje

Posted:

Feb 12, 2021 16:02

Subject:

Re: Inventory Change Request for Set 8313-1

Viewed:

30 times

Topic:

Inventories Requests