Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | RobErNat  | | Posted: | Aug 25, 2015 05:16 | | Subject: | Ranking up ideas to slow down potential SCAM | | Viewed: | 203 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
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| Over the years a lot of suggestions have been made to prevent scam sellers from
getting loads of orders, take the money and run.
I'm sure BL is trying to work out systems to prevent such things from happening
in future, so it would be good to rank up all the potential options one could
imagine to have limitations, to have faster action on potential scam stores and
to potentially send warnings to buyers with open orders.
Please don't make this thread into a discussion, just state a clear idea,
without too much blah blah and without arguing about pro's and contra's,
without repeating or applauding to another ones suggestion, so just simple
things like the one below, with a brief indication/explanation of the option
Certain things could apply for new sellers with no feedback or when a member
opens a store (if if the member has hundreds or thousands of feedbacks from buying),
untill either they proof themselves by generating selling feedback, and/or by
giving proof items are in stock and/or by prooving who they are. Some of the
suggestion may conflict with eachother, but that is besides the intention of
the thread, let's just rank up the ideas in an easy to review thread for
the site admins so they can compile the ideas.
* Lot limitation: New sellers usually start pretty small and build up their store
along the way, so a lot limitation could prevent scammers using the PO function
on high valued sets. Example: maximum 200 lot's (legit sellers would probably
get a few orders a long the way and build up feedback)
* value limitation: example 500$, legit sellers would probably start small with
a limited inventory, get a few orders and work their way up. This limit would
exclude newbies from selling high valued sets soon they open a store, and for
legit sellers starting small, $500 is most likely quite a nice base to get started
(parts/minifigs/small and medium sets) and rank up some orders and feedbacks.
* maximum on 'number' of orders during the first month, for example 1/day
and 3/week, if no complaints during that month (no negatives, no neutrals, no
NSS/NRS statusses), upgrade to 2/day and 5/week the next month, if still no complaints,
full access
* Tags on high valued sets, so the admins would get a warning, sellers with a
sellers feedback lower then 10 for example.
* As admins can't be around 24/7: select a number of people worldwide who
can tag stores or listings, if a store or an item get's tagged by 3 different
people: Closure as 'preventive action', or block an item from being bought,
so the admins can review if there is a problem or not, the next business day
or their next avaliable moment online, with offcourse a mail to the admins to
check the situation or the item for sale that was 'locked'.
* If a store is locked (except if the reason is non payment of fees): a warning
to all buyers with open orders to either delay payment for a few days, to contact
seller to ask for tracking or proof of postage if shipped or ask information
about the status of the order and expected shippingdate if not yet shipped.
* Obligation for brand new sellers to have Paypal among the offered accepted
payment methods (after all they'll need to pay fees to BL for the sales,
so they need Paypal anyway).
* BL as temporary withholder of funds particulary on larger orders from newbie
sellers (I'm not in favor of this myself, but I do consider it an option).
* More proof on who sellers are, prior to being allowed opening a store: ID card
/ Drivers license / a small Paypal payment / Business documentation / etc, so
BL has the sellers details on record and can compare it to the registered address.
So, ideas like that with brief explanation and again, please don't make it
a discussion, just state your idea on what could help to improve BL in regards
to prevent scams 
Eric
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| Author: | RobErNat | | Posted: | Aug 18, 2015 08:33 | | Subject: | Re: Disallow change of address to often | | Viewed: | 36 times | | Topic: | Suggestions | |
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| In Suggestions, cosmicray writes:
| | In Suggestions, RobErNat writes:
| | In order to stop dropshippers it might be wise for BL to disallow members to
have frequent address changes, BL already allows a secondary address for people
to use, so there is no reason to allow several changes per year or even per month.
Sure people move once in a while, but I doubt many members move every few months
(even APO/FPO most likely don't).
The suggestion is to put in a limitation on the number of address changes, like
once every 2 months or each quarter at most, this should limit the options for
dropshippers to abuse the system.
Granted, this won't solve the problem when buyers requests this by mail,
but sellers can choose to disregard such...
Dropshipping is a growing problem in the world of e-commerce, remember that sellers
usually are on the loosing end when something goes wrong, particulary if paid
by Paypal, as usually it will not be the buyers address you'll be shipping
to...
Eric
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I thought this sounded familiar ... http://www.bricklink.com/message.asp?ID=932111
I'm all for it, regardless of who makes the suggestion.
|
The reason was different, but the final outcome for both suggestions would serve
to solve both issues indeed. I do think it should be more then 1 month, 2 at
least, but preferably 3 or 4 months in between an address change would limit
these kind of abuse.
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| Author: | RobErNat | | Posted: | Aug 18, 2015 04:39 | | Subject: | Disallow change of address to often | | Viewed: | 178 times | | Topic: | Suggestions | | Status: | Open | | Vote: | [Yes|No] | |
|
| In order to stop dropshippers it might be wise for BL to disallow members to
have frequent address changes, BL already allows a secondary address for people
to use, so there is no reason to allow several changes per year or even per month.
Sure people move once in a while, but I doubt many members move every few months
(even APO/FPO most likely don't).
The suggestion is to put in a limitation on the number of address changes, like
once every 2 months or each quarter at most, this should limit the options for
dropshippers to abuse the system.
Granted, this won't solve the problem when buyers requests this by mail,
but sellers can choose to disregard such...
Dropshipping is a growing problem in the world of e-commerce, remember that sellers
usually are on the loosing end when something goes wrong, particulary if paid
by Paypal, as usually it will not be the buyers address you'll be shipping
to...
Eric
|
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| Author: | RobErNat | | Posted: | Aug 3, 2015 15:16 | | Subject: | Re: 'PAID' order status causing workflow problem | | Viewed: | 30 times | | Topic: | Suggestions | |
|
| In Suggestions, brickcounter writes:
| | Also, if Bricklink fixes it, my problem is solved
|
Now what has changed that would require a 'fixing'?
A lot of sellers prepare their order, then send an invoice, buyers pays, order
is set to packed.
Others prepare after being paid, so if the seller followed the procedure (aka
setting the order 'paid', when indeed payment got in), and now the system
does it, then nothing has changed either...
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| Author: | RobErNat | | Posted: | Aug 3, 2015 14:41 | | Subject: | Re: 'PAID' order status causing workflow problem | | Viewed: | 38 times | | Topic: | Suggestions | |
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| In Suggestions, brickcounter writes:
| | Suffice to say that your analysis and conclusion are flawed, but a fun read all
the same, so time well spent
|
Why would my analysis and conclusions be flawed 
If you run 'full time' (with several people) a business, of which 'BL'
is only part, with the amount of orders on BL, 1 person could do the 'BL'
processing, while others process orders from other venues. I do understand that
your method is a typical 'BO' method, because indeed the BO system allows
an intermediate step: 'processing', before an order is set 'processed'
(I oftenly skip the intermediate step) and it allows you to know 'someone'
is handling a certain order. Granted, right now BL doesn't allow such, but
if you have 1 person focussing on BL and 'filling' in on BO (and/or other
venues), then your problem is solved
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