Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Apr 22, 2024 10:09 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 37 times | | Topic: | Problem Order | |
|
| In Problem Order, peregrinator writes:
| | In Problem Order, yorbrick writes:
| | If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
|
Isn't there an option to cancel the order when the NSS is completed?
|
It is more abut the bank here. They cannot tell whether an order is cancelled
on BL or not. However, if they are asking if it is cancelled, the buyer giving
a seller notice that they want to cancel (and the order has not been sent) then
it should be enough for the bank.
|
 |
| Author: | peregrinator | | Posted: | Apr 22, 2024 10:04 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 46 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
|
Isn't there an option to cancel the order when the NSS is completed?
|
|
| Author: | yorbrick | | Posted: | Apr 22, 2024 08:42 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 59 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
|
That seller has been suspended for almost two weeks for "preventative action".
Did you pay by bank transfer through PayPal, or direct from your bank?
If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
|
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 07:10 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 41 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | I have not done an NSS before so I just hope completing the NSS won't mean
that on Bricklink I've marked or acknowledge that there not a problem anymore...
|
Ah, no, completing the NSS means that you can cancel the order and leave negative
feedback while the seller can't leave negative feedback for you (they can
try, but it will be removed). And 3 complete NSSs means the store is suspended.
|
|
| Author: | Mkwill96 | | Posted: | Apr 22, 2024 06:25 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 44 times | | Topic: | Problem Order | |
|
| In Problem Order, peregrinator writes:
| | In Problem Order, Mkwill96 writes:
| | I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
|
If there are multiple orders then there should be multiple NSSs. I don't
see why you would not want to complete the NSS(s) to cancel the order(s), though,
if that's the only way your bank will proceed.
|
I have not done an NSS before so I just hope completing the NSS won't mean
that on Bricklink I've marked or acknowledge that there not a problem anymore...
|
|
| Author: | peregrinator | | Posted: | Apr 22, 2024 06:21 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 40 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
|
If there are multiple orders then there should be multiple NSSs. I don't
see why you would not want to complete the NSS(s) to cancel the order(s), though,
if that's the only way your bank will proceed.
|
|
| Author: | Mkwill96 | | Posted: | Apr 22, 2024 06:18 | | Subject: | Seller not shipping and not sending refund | | Viewed: | 172 times | | Topic: | Problem Order | |
|
| Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
|
|
| Author: | Nubs_Select | | Posted: | Apr 20, 2024 16:32 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 42 times | | Topic: | Problem Order | |
|
| In Problem Order, vrod2000 writes:
| | Found it all in email!
Wrote to seller, but also reported it in Paypal.
Curious what happens next. 
|
curious indeed! Normally Paypal doesn't do anything after 6-months so it
will be interesting if they do.
|
| Author: | vrod2000 | | Posted: | Apr 20, 2024 15:16 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 50 times | | Topic: | Problem Order | |
|
| Found it all in email!
Wrote to seller, but also reported it in Paypal.
Curious what happens next.
|
|
| Author: | vrod2000 | | Posted: | Apr 20, 2024 14:50 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| I paid the exact price that was quoted to me. I thought shipping was high, but
I tolerated it. Barely.
At the parcel store the clerk showed me what was owed on it.
It looked like customs and additional shipping. (He would not let me touch the
parcel.)
Keep in mind, this was an instructions booklet and 2 1x2 tiles (maybe 1x1 tiles).
All very light weight.
booklet and 2 parts were 43
Shipping was 17
tax was 6
I thought it was rediculous to pay an additional 13 for this.
I think the seller took advantage of me by telling me to wait 6 months.
I offerred to just refund me half of just the actual product, but he did not
budge.
I will search my emails and then try to reach out to Bricklink to help with this
matter.
Oasis in South Dakota is not a good seller.
|
|
| Author: | 1001bricks | | Posted: | Apr 18, 2024 13:19 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 16 times | | Topic: | Problem Order | |
|
| In Problem Order, peregrinator writes:
| | In Problem Order, pcthurman writes:
| | I checked out, the final checkout screen had Batch 1 and Batch 2 on it. Even
though my 1st order had been paid for, both orders were included. He sent me
an invoice that included shipping and a credit for the amount of money I paid
on the first order minus the state taxes. I cannot pay for the order. The seller
has contacted the Help Desk to find a solution.
I would like to think that all he has to do is refund the money I paid, mark
the order as ready or packed and then he could send a new invoice similar to
how a store would manage an order that paid with an offsite payment where taxes
could not be remitted to Bricklink?
|
It sounds to me like the seller somehow marked the original order as Not Paid
since a Paid order would not be batched with a 2nd order.
|
Only way is while NOT using an on site payment method.
Then again, comes the problem of possible avoid taxes 
What a mess.
I'd be buyer or seller, I'd cancel the whole and restart from scratch
if possible and not too late.
|
|
| Author: | peregrinator | | Posted: | Apr 18, 2024 13:11 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 20 times | | Topic: | Problem Order | |
|
| In Problem Order, pcthurman writes:
| | I checked out, the final checkout screen had Batch 1 and Batch 2 on it. Even
though my 1st order had been paid for, both orders were included. He sent me
an invoice that included shipping and a credit for the amount of money I paid
on the first order minus the state taxes. I cannot pay for the order. The seller
has contacted the Help Desk to find a solution.
I would like to think that all he has to do is refund the money I paid, mark
the order as ready or packed and then he could send a new invoice similar to
how a store would manage an order that paid with an offsite payment where taxes
could not be remitted to Bricklink?
|
It sounds to me like the seller somehow marked the original order as Not Paid
since a Paid order would not be batched with a 2nd order.
|
|
| Author: | pcthurman | | Posted: | Apr 18, 2024 10:40 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 25 times | | Topic: | Problem Order | |
|
| In Problem Order, Brickwilbo writes:
| | In Problem Order, pcthurman writes:
| | I have been buying on this site for 20 years. Never have I had a problem paying
for an order until now.
My seller sent me an invoice, I paid for the order, the seller contacted me and
told me he forgot to add in the shipping and that he would send another invoice
for that. Knowing the seller could not invoice me for just shipping, I told the
seller to hold on to the order for 1 week and I would place another order so
that they could then invoice me for the shipping for both orders and send them
both together.
To me this seemed like a no-brainer. It gets me a bunch of parts I need and I
get to save on shipping and the seller gets the shipping costs paid.
1 week goes by and I place my second order, the seller sends me an invoice for
the second order, but I think something must have been wrong with it because
when I clicked into the invoice there was a message at the top of it that the
invoice had been updated and it had a "Go" link.
Okay this is new; I have never seen an invoice with a "Go" link before.
I click on the link, and it takes me to another invoice that looks identical
to the first invoice. I read through the invoice, as I always do, make sure it
all looks correct, and go back up to the top to click on the "Pay" button
only there isn't a "Pay" button. I look on my orders page, no "pay"
button next to the order. I look on the order itself, no "Pay" button.
|
Maybe this new invoice is updated with postage?
|
The first payment went through just fine as an onsite PayPal transaction. At
this point I would think that my order would automatically default to paid. As
I have never had a store on Bricklink, I do not know how the Bricklink system
works when an order is paid. The seller contacted me after this and explained
that he had forgotten to include the shipping costs and would send an invoice
for them. Knowing that a store cannot send an invoice for an order that has already
been paid for, I sent back a message to the seller with a solution. I would place
another order on the following Monday, and he could then invoice me for that
order and the shipping costs to ship both orders in the same package. He agreed
to this and that following Monday I placed my second order at his store. When
I checked out, the final checkout screen had Batch 1 and Batch 2 on it. Even
though my 1st order had been paid for, both orders were included. He sent me
an invoice that included shipping and a credit for the amount of money I paid
on the first order minus the state taxes. I cannot pay for the order. The seller
has contacted the Help Desk to find a solution.
I would like to think that all he has to do is refund the money I paid, mark
the order as ready or packed and then he could send a new invoice similar to
how a store would manage an order that paid with an offsite payment where taxes
could not be remitted to Bricklink?
|
|
| Author: | SylvainLS | | Posted: | Apr 18, 2024 10:03 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 26 times | | Topic: | Problem Order | |
|
| In Problem Order, zorbanj writes:
| | […]
Maybe there's a language barrier at play here, but this is not tax fraud.
|
AIUI:
If the amount paid/pocketed includes the tax:
— The seller is collecting tax money when they aren’t authorized to and have
no way to remit it. That is tax fraud.
— The buyer is giving the tax money to the seller, who, again, is neither authorized
to collect it nor in any capacity to remit it. Knowingly or not, that is tax
fraud.
(From what was said, the seller is taking the tax. So this is the situation
discussed here.)
If the amount paid/pocketed doesn’t include the tax:
— The buyer is not paying the tax they owe. That is tax evasion, a.k.a tax fraud.
— The seller is helping the buyer not paying the tax. That’s helping and abetting
tax evasion. Tax fraud.
|
|
| Author: | zorbanj | | Posted: | Apr 18, 2024 09:46 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 28 times | | Topic: | Problem Order | |
|
| If your accountant is of no help with this, PM me.
In Problem Order, WildBricks writes:
| |
The initial order payments went through BL's payment system. It is only the
add-on/2nd batch orders that they have had to pay directly for. We are talking
less than $10 USD in sales tax. I have attempted to pay BL for the outstanding
amounts. I have broken down the $$ amounts, given a list of the order id's,
requested help, sent messages with subject line: I OWE YOU MONEY. What else am
I supposed to do? I have asked for help. I am in NO WAY attempting to defraud
anyone.
|
|
|
| Author: | zorbanj | | Posted: | Apr 18, 2024 09:43 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 25 times | | Topic: | Problem Order | |
|
| In Problem Order, Stellar writes:
| | | |
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
This is TAX fraud, try to get a friend customer with you that can help solve
the way you process a local pickup order trying things, there is a correct way
that works.
|
Maybe there's a language barrier at play here, but this is not tax fraud.
|
|
| Author: | WildBricks | | Posted: | Apr 18, 2024 09:03 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 31 times | | Topic: | Problem Order | |
|
| | | Also if your orders are packed Bricklink doesn't add new batches to it. Neither
if it is paid.
|
Apparently, it does. It has happened at least 5 times in the last year.
The initial order payments went through BL's payment system. It is only the
add-on/2nd batch orders that they have had to pay directly for. We are talking
less than $10 USD in sales tax. I have attempted to pay BL for the outstanding
amounts. I have broken down the $$ amounts, given a list of the order id's,
requested help, sent messages with subject line: I OWE YOU MONEY. What else am
I supposed to do? I have asked for help. I am in NO WAY attempting to defraud
anyone.
|
|
| Author: | WildBricks | | Posted: | Apr 18, 2024 08:45 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 30 times | | Topic: | Problem Order | |
|
| I've actually reached out to BL help desk and said that I owe them money
because of this very issue. I explained the entire situation, gave them a detailed
break down of the total dollar amounts involved, all order ID #'s and asked
to be contacted so that the I could pay them what I owe. I've heard nothing
back. I am NOT trying to skirt the rules. I have done everything that I can to
resolve the issue. At some point BrickLink has to take responsibility for their
bugs and actually respond to help requests.
In Problem Order, SylvainLS writes:
| | In Problem Order, WildBricks writes:
| | […]
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
FYI: https://www.bricklink.com/message.asp?ID=1401495
|
|
|
| Author: | Stellar | | Posted: | Apr 18, 2024 03:32 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 35 times | | Topic: | Problem Order | |
|
| In Problem Order, WildBricks writes:
| | From what I can tell this is a bug. I've seen more times than I am happy
about and am having a hard time getting it resolved.
For me it has happened when a buyer is local and selects local pick-up. I invoice
them, they pay, they pick up, but the system never registers the payment, their
order then sits permanently at packed with payment as none. Then the next order
they place gets added onto their last 'open order' as a new batch. I
send them an invoice and there is no pay button. My inventory/order system then
tries to subtract their previous order + their new order from my inventory screwing
up my numbers. It's become a whole annoying thing. I currently have 22 orders
sitting as filed that are payment-none and status-packed.
|
Seems to strange, I have customers that choose Local Pickup, we invoice them
with 0€ shipping cost and they pay normally. Then come to get the order when
we send them a message that it is packed.
Also if your orders are packed Bricklink doesn't add new batches to it. Neither
if it is paid.
Try using the setting to separate Payment Status from Order Status:
https://www.bricklink.com/orderSettings.asp
| |
I've been patiently waiting for the help desk to look into the ticket that
I filed, but have it on my to-do list to send them a second request for help
at the end of the month. It isn't currently happening, but my local buyers
have been busy recently and haven't been placing as many orders.
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
This is TAX fraud, try to get a friend customer with you that can help solve
the way you process a local pickup order trying things, there is a correct way
that works.
|
|
| Author: | Brickwilbo | | Posted: | Apr 18, 2024 03:21 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| In Problem Order, pcthurman writes:
| | I have been buying on this site for 20 years. Never have I had a problem paying
for an order until now.
My seller sent me an invoice, I paid for the order, the seller contacted me and
told me he forgot to add in the shipping and that he would send another invoice
for that. Knowing the seller could not invoice me for just shipping, I told the
seller to hold on to the order for 1 week and I would place another order so
that they could then invoice me for the shipping for both orders and send them
both together.
To me this seemed like a no-brainer. It gets me a bunch of parts I need and I
get to save on shipping and the seller gets the shipping costs paid.
1 week goes by and I place my second order, the seller sends me an invoice for
the second order, but I think something must have been wrong with it because
when I clicked into the invoice there was a message at the top of it that the
invoice had been updated and it had a "Go" link.
Okay this is new; I have never seen an invoice with a "Go" link before.
I click on the link, and it takes me to another invoice that looks identical
to the first invoice. I read through the invoice, as I always do, make sure it
all looks correct, and go back up to the top to click on the "Pay" button
only there isn't a "Pay" button. I look on my orders page, no "pay"
button next to the order. I look on the order itself, no "Pay" button.
|
Maybe this new invoice is updated with postage?
| |
I reach out to the seller and inform them that there isn't a "Pay"
button for me to click on and did they make sure that the invoice was set for
Onsite PayPal?
The seller assured me it was set correctly.
The seller has not said 1 word to my message of there being no "Pay"
button to use nor how I am supposed to pay for the order.
I did send a second message to the seller 3 hours ago but still have not heard
anything back.
I did check the forum and the seller is not asking any questions regarding this
matter.
Can anyone explain why an invoice would be sent without a pay option?
Does it have to do with something the seller has not checked prior to sending
the invoice?
The 1st order I placed in their store was paid for through invoice and had the
"Pay" button, so I have no idea what has gone wrong this time.
Cass T
|
|
|
| Author: | pcthurman | | Posted: | Apr 17, 2024 17:19 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 44 times | | Topic: | Problem Order | |
|
| In Problem Order, WildBricks writes:
| | From what I can tell this is a bug. I've seen more times than I am happy
about and am having a hard time getting it resolved.
For me it has happened when a buyer is local and selects local pick-up. I invoice
them, they pay, they pick up, but the system never registers the payment, their
order then sits permanently at packed with payment as none. Then the next order
they place gets added onto their last 'open order' as a new batch. I
send them an invoice and there is no pay button.
|
This may very well be what happened here.
| |
I've been patiently waiting for the help desk to look into the ticket that
I filed, but have it on my to-do list to send them a second request for help
at the end of the month. It isn't currently happening, but my local buyers
have been busy recently and haven't been placing as many orders.
|
I do hope a resolution can be found!
| |
The only solution we have been able to work out is for me to email my buyer my
direct PayPal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
This really isn't a good solution because taxes are not being remitted to
Bricklink or whomever the taxes get remitted too. I understand it is the only
way for you with your local buyers currently. Bricklink does need to find a solution
for this.
Cass T
|
|
| Author: | 1001bricks | | Posted: | Apr 17, 2024 17:15 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 30 times | | Topic: | Problem Order | |
|
| In Problem Order, SylvainLS writes:
| | In Problem Order, WildBricks writes:
| | […]
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
FYI: https://www.bricklink.com/message.asp?ID=1401495
|
What I suspected too.
Hence my don't pay without having the "Pay" button on the order
page (or the orders one).
|
|
| Author: | 1001bricks | | Posted: | Apr 17, 2024 17:12 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 25 times | | Topic: | Problem Order | |
|
| In Problem Order, pcthurman writes:
| | In Problem Order, 1001bricks writes:
| | In ULTRA short: simply check your order on BrickLink and see if there's THERE
a "Pay" button.
This is in your BrickLink account, My BL, Orders.
|
As I stated in my original post, there isn't any "PAY" button on
the invoice nor on the order details page NOR on the order itself!
|
So, don't pay and ask the seller for explanations?
I'm not sure where's the problem here, sorry
|
|
| Author: | SylvainLS | | Posted: | Apr 17, 2024 17:08 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 33 times | | Topic: | Problem Order | |
|
| In Problem Order, WildBricks writes:
| | […]
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
FYI: https://www.bricklink.com/message.asp?ID=1401495
|
|
| Author: | WildBricks | | Posted: | Apr 17, 2024 16:54 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| From what I can tell this is a bug. I've seen more times than I am happy
about and am having a hard time getting it resolved.
For me it has happened when a buyer is local and selects local pick-up. I invoice
them, they pay, they pick up, but the system never registers the payment, their
order then sits permanently at packed with payment as none. Then the next order
they place gets added onto their last 'open order' as a new batch. I
send them an invoice and there is no pay button. My inventory/order system then
tries to subtract their previous order + their new order from my inventory screwing
up my numbers. It's become a whole annoying thing. I currently have 22 orders
sitting as filed that are payment-none and status-packed.
I've been patiently waiting for the help desk to look into the ticket that
I filed, but have it on my to-do list to send them a second request for help
at the end of the month. It isn't currently happening, but my local buyers
have been busy recently and haven't been placing as many orders.
The only solution we have been able to work out is for me to email my buyer my
direct paypal link and take payment that way, then we can at least move forward
with getting their parts to them.
|
|
| Author: | pcthurman | | Posted: | Apr 17, 2024 16:54 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 37 times | | Topic: | Problem Order | |
|
| In Problem Order, 1001bricks writes:
| | In Problem Order, pcthurman writes:
| | Can anyone explain why an invoice would be sent without a pay option?
Does it have to do with something the seller has not checked prior to sending
the invoice?
The 1st order I placed in their store was paid for through invoice and had the
"Pay" button, so I have no idea what has gone wrong this time.
|
TL;DR
There's no "Pay" or "Go" button in any invoice, except if
the seller put this link (button) himself in a specific invoice he sent you (which
can be completely manual or automatic).
|
Which the seller obviously did or the "GO" link would not have been there.
| |
In ULTRA short: simply check your order on BrickLink and see if there's THERE
a "Pay" button.
This is in your BrickLink account, My BL, Orders.
|
As I stated in my original post, there isn't any "PAY" button on
the invoice nor on the order details page NOR on the order itself!
| |
Use THIS button to pay for the order (if the amounts are expected), nothing
else.
|
I did mention, I have been buying on Bricklink for 20 years, well in 3 days it
will be 20 years, so I am NOT a rookie and I do know where to look to pay for
an order!
Cass T
|
|
| Author: | 1001bricks | | Posted: | Apr 17, 2024 16:22 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 37 times | | Topic: | Problem Order | |
|
| In Problem Order, pcthurman writes:
| | Can anyone explain why an invoice would be sent without a pay option?
Does it have to do with something the seller has not checked prior to sending
the invoice?
The 1st order I placed in their store was paid for through invoice and had the
"Pay" button, so I have no idea what has gone wrong this time.
|
TL;DR
There's no "Pay" or "Go" button in any invoice, except if
the seller put this link (button) himself in a specific invoice he sent you (which
can be completely manual or automatic).
In ULTRA short: simply check your order on BrickLink and see if there's THERE
a "Pay" button.
This is in your BrickLink account, My BL, Orders.
Use THIS button to pay for the order (if the amounts are expected), nothing
else.
|
|
| Author: | Nubs_Select | | Posted: | Apr 17, 2024 16:19 | | Subject: | Re: "Pay" button on invoice, orders page, etc. | | Viewed: | 31 times | | Topic: | Problem Order | |
|
| the only reasons I can think of that there wouldn't be a pay button is 1.
If the invoice wasn't sent (if they changed shipping prices after they sent
it it would then null the first invoice). 2. if its offsite payment or 3 its
paid.
|
|
| Author: | pcthurman | | Posted: | Apr 17, 2024 16:13 | | Subject: | "Pay" button on invoice, orders page, etc. | | Viewed: | 129 times | | Topic: | Problem Order | |
|
| I have been buying on this site for 20 years. Never have I had a problem paying
for an order until now.
My seller sent me an invoice, I paid for the order, the seller contacted me and
told me he forgot to add in the shipping and that he would send another invoice
for that. Knowing the seller could not invoice me for just shipping, I told the
seller to hold on to the order for 1 week and I would place another order so
that they could then invoice me for the shipping for both orders and send them
both together.
To me this seemed like a no-brainer. It gets me a bunch of parts I need and I
get to save on shipping and the seller gets the shipping costs paid.
1 week goes by and I place my second order, the seller sends me an invoice for
the second order, but I think something must have been wrong with it because
when I clicked into the invoice there was a message at the top of it that the
invoice had been updated and it had a "Go" link.
Okay this is new; I have never seen an invoice with a "Go" link before.
I click on the link, and it takes me to another invoice that looks identical
to the first invoice. I read through the invoice, as I always do, make sure it
all looks correct, and go back up to the top to click on the "Pay" button
only there isn't a "Pay" button. I look on my orders page, no "pay"
button next to the order. I look on the order itself, no "Pay" button.
I reach out to the seller and inform them that there isn't a "Pay"
button for me to click on and did they make sure that the invoice was set for
Onsite PayPal?
The seller assured me it was set correctly.
The seller has not said 1 word to my message of there being no "Pay"
button to use nor how I am supposed to pay for the order.
I did send a second message to the seller 3 hours ago but still have not heard
anything back.
I did check the forum and the seller is not asking any questions regarding this
matter.
Can anyone explain why an invoice would be sent without a pay option?
Does it have to do with something the seller has not checked prior to sending
the invoice?
The 1st order I placed in their store was paid for through invoice and had the
"Pay" button, so I have no idea what has gone wrong this time.
Cass T
|
|
| Author: | Jesspickabrick | | Posted: | Apr 16, 2024 19:30 | | Subject: | Problem with order | | Viewed: | 110 times | | Topic: | Problem Order | |
|
| Good day,
Needing some help from an admin. with a order/cancelation that was done. I received
an order and when doing the process notice paypal informing me that the address
was wrong. I reached out to the buyer and gave them the details with a reply
from the buyer they would fix it. Giving the buyer time to fix it and reaching
out once more, The buyer then came back saying the address was updated. I proceed
to do the normal when paypal notified me that the address had an error. Reached
out to the buyer saying the address is still reading error and would be canceleing
and refunding in full. In which I did refund the buyer in full. However I refunded
the the amount on paypal vs bricklink as there seems to be a step wrong but the
buyer has been refunded. Do need help on that as well as this buyer has left
a neutral comment on my store they may have received from another seller as
the buyer never received anything on my end. I have emailed support with no reply
back regarding this matter and would appreciate if someone reached out to me.
JessBricks
|
|
| Author: | RebelliousBrick | | Posted: | Apr 15, 2024 18:11 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 76 times | | Topic: | Problem Order | |
|
| In Problem Order, vrod2000 writes:
| | Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
|
Why did you pay once you saw the shipping was higher than quoted?
| |
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
He told you 6 months because that is the cutoff point for PayPal to file a
dispute!
| |
All of my prior orders are gone and so are my old messages.
|
Orders & messages are purged after 6 months
| |
I was able to download the order (without much details, but it had the prices).
Is there a way to get back my messages? Or order? I did not delete these things.
|
Try contacting the Admins, they need to keep order details etc longer than
6 months for legal purposes
|
|
| Author: | 1001bricks | | Posted: | Apr 15, 2024 15:01 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 54 times | | Topic: | Problem Order | |
|
| In Problem Order, zorbanj writes:
| | In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
For us it's 1 month.
Using normal rates - not "ground" or such, there's no destination
from here where it takes a month to arrive...
But already wrote another day, it took 7 months (SEVEN) for a single envelope
to arrive in South America, and the buyer didn't even complain and wrote
us when he got it!
Those are real excceptionnal exceptions 
|
|
| Author: | jennnifer | | Posted: | Apr 15, 2024 14:08 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 47 times | | Topic: | Problem Order | |
|
| In Problem Order, zorbanj writes:
| | In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
I made it up right there on the spot!
~Jen
|
|
| Author: | zorbanj | | Posted: | Apr 15, 2024 13:59 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 51 times | | Topic: | Problem Order | |
|
| In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
|
| Author: | jennnifer | | Posted: | Apr 15, 2024 13:14 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 61 times | | Topic: | Problem Order | |
|
| In Problem Order, vrod2000 writes:
| | Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
|
You would have known the shipping charges when you paid. Are you talking about
customs fees or taxes? Was there a VAT form attached to your parcel?
| |
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
| |
All of my prior orders are gone and so are my old messages.
|
BrickLink purges all non-problem orders after 6 months.
| |
I was able to download the order (without much details, but it had the prices).
|
You would have received a detailed invoice when you made your purchase. Find
it in your email account.
| |
Is there a way to get back my messages? Or order? I did not delete these things.
|
No, but BrickLink messages should also be sent to your email. Have a look!
Unless your seller failed to attach the VAT receipt to your order, whatever charges
that occurred were likely not their fault. However, 6 months is a ridiculous
time frame and they should have responded to you by now with either a refund
or a resolution you could both agree to.
Good luck,
~Jen
|
|
| Author: | vrod2000 | | Posted: | Apr 15, 2024 12:59 | | Subject: | Messages and Orders purged! | | Viewed: | 139 times | | Topic: | Problem Order | |
|
| Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
All of my prior orders are gone and so are my old messages.
I was able to download the order (without much details, but it had the prices).
Is there a way to get back my messages? Or order? I did not delete these things.
thanks!
|
|
| Author: | yorbrick | | Posted: | Apr 15, 2024 04:47 | | Subject: | Re: Shipping order lost - Refund | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, Greeks_Rulez writes:
| | Hello,
I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?
|
If he paid through paypal(onsite) via Bricklink, then use the refund button for
the order. If he paid offsite through PayPal, use the refund button on the payment
details page at PayPal.
|
|
| Author: | Greeks_Rulez | | Posted: | Apr 15, 2024 04:21 | | Subject: | Shipping order lost - Refund | | Viewed: | 118 times | | Topic: | Problem Order | |
|
| Hello,
I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?
|
|
| Author: | Mkwill96 | | Posted: | Apr 13, 2024 13:35 | | Subject: | Re: Order Refund timeframe | | Viewed: | 41 times | | Topic: | Problem Order | |
|
| In Problem Order, Dhobeck writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
|
This may provide some information
https://www.bricklink.com/message.asp?ID=1458658
|
Yeah he was suspended a month ago but had his account reinstated after, I wonder
what the issue is this time as I have last heard from him on the 7th of April
and he hasn't been responding to my messages since.
Really like his store but seeing that it is a huge order I've placed I'm
warry that I won't get my money back...
|
|
| Author: | Dhobeck | | Posted: | Apr 13, 2024 12:57 | | Subject: | Re: Order Refund timeframe | | Viewed: | 30 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
|
This may provide some information
https://www.bricklink.com/message.asp?ID=1458658
|
|
| Author: | Mkwill96 | | Posted: | Apr 13, 2024 12:54 | | Subject: | Re: Order Refund timeframe | | Viewed: | 25 times | | Topic: | Problem Order | |
|
| In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
Yeah but I've bought from the seller loads of times before and he's got
283 reviews. Just seems odd that he's gone cold and u responsive all of a
sudden...
Seller acc (Collectabrick)
|
|
| Author: | calebfishn | | Posted: | Apr 13, 2024 12:36 | | Subject: | Re: Seller no longer responding | | Viewed: | 33 times | | Topic: | Problem Order | |
|
| | File a paypal complaint if the seller remains unresponsive. |
|
| Author: | calebfishn | | Posted: | Apr 13, 2024 12:32 | | Subject: | Re: Order Refund timeframe | | Viewed: | 29 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
If the seller has been suspended, it probably means there have been several similar
complaints. You almost certainly will not hear back from the seller or get a
refund. You should be working with your bank immediately to get a reversal of
the charges. Was this an experienced seller with good feedback? I assume seller
did not offer paypal for payment. For a valuable order, I would not have recommended
using a payment method that did not give buyer protection.
|
|
| Author: | Nubs_Select | | Posted: | Apr 12, 2024 16:18 | | Subject: | Re: Seller no longer responding | | Viewed: | 40 times | | Topic: | Problem Order | |
|
| In Problem Order, Dhobeck writes:
| | In Problem Order, Momdukes writes:
| | Hello Everyone,
I need some advice and I hope someone can help. I placed a order on 03/29/2024
and paid immediately through PayPal.
On 4/2/24 I was messaged and told that one of the items couldn’t be found and
was asked if I wanted a different color or a refund, I chose a refund as I
already had lots of the other color. The refund was never given before shipping
and when I received the order on 4/8 the item wasn’t in there but that’s not
the worst part! There were multiple problems with either incorrect colors of
a item sent, wrong quantity, one item not Lego, incorrect items sent and one
other item missing. So I sent a message and stated the issues and said I would
just like a refund mainly because one item that was damaged is a hard to find
one and there was not another in the store. The next response from that store
came through regular email and not through the “my messages” area but in the
email it was stated that the corrected items would be sent out at the earliest
convenience. I responded through the “My Messages” and asked for the refund as
I ordered from another store since they didn’t have another of the “special”
item and I was going to have to pay for shipping from that new store anyways.
I have sent 3 messages since that one email from them and I’ve had no response
or refund (or even any items coming in the mail) and I was going to report a
problem order but I’ve made payment, received most of my items so I’m not sure
if that is the route I need to take. Any suggestions would be greatly appreciated!
Thanks,
JEN
|
Start an NSS
|
also start a Paypal claim
|
|
| Author: | Dhobeck | | Posted: | Apr 12, 2024 16:17 | | Subject: | Re: Seller no longer responding | | Viewed: | 36 times | | Topic: | Problem Order | |
|
| In Problem Order, Momdukes writes:
| | In Problem Order, Dhobeck writes:
| | In Problem Order, Momdukes writes:
| | Hello Everyone,
I need some advice and I hope someone can help. I placed a order on 03/29/2024
and paid immediately through PayPal.
On 4/2/24 I was messaged and told that one of the items couldn’t be found and
was asked if I wanted a different color or a refund, I chose a refund as I
already had lots of the other color. The refund was never given before shipping
and when I received the order on 4/8 the item wasn’t in there but that’s not
the worst part! There were multiple problems with either incorrect colors of
a item sent, wrong quantity, one item not Lego, incorrect items sent and one
other item missing. So I sent a message and stated the issues and said I would
just like a refund mainly because one item that was damaged is a hard to find
one and there was not another in the store. The next response from that store
came through regular email and not through the “my messages” area but in the
email it was stated that the corrected items would be sent out at the earliest
convenience. I responded through the “My Messages” and asked for the refund as
I ordered from another store since they didn’t have another of the “special”
item and I was going to have to pay for shipping from that new store anyways.
I have sent 3 messages since that one email from them and I’ve had no response
or refund (or even any items coming in the mail) and I was going to report a
problem order but I’ve made payment, received most of my items so I’m not sure
if that is the route I need to take. Any suggestions would be greatly appreciated!
Thanks,
JEN
|
Start an NSS
|
Thank you Dhobeck, I just wasn’t sure as I paid and received most items. I appreciate
your response!
|
If you wanted more details
https://www.bricklink.com/help.asp?helpID=110
|
|
| Author: | Momdukes | | Posted: | Apr 12, 2024 16:11 | | Subject: | Re: Seller no longer responding | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, Dhobeck writes:
| | In Problem Order, Momdukes writes:
| | Hello Everyone,
I need some advice and I hope someone can help. I placed a order on 03/29/2024
and paid immediately through PayPal.
On 4/2/24 I was messaged and told that one of the items couldn’t be found and
was asked if I wanted a different color or a refund, I chose a refund as I
already had lots of the other color. The refund was never given before shipping
and when I received the order on 4/8 the item wasn’t in there but that’s not
the worst part! There were multiple problems with either incorrect colors of
a item sent, wrong quantity, one item not Lego, incorrect items sent and one
other item missing. So I sent a message and stated the issues and said I would
just like a refund mainly because one item that was damaged is a hard to find
one and there was not another in the store. The next response from that store
came through regular email and not through the “my messages” area but in the
email it was stated that the corrected items would be sent out at the earliest
convenience. I responded through the “My Messages” and asked for the refund as
I ordered from another store since they didn’t have another of the “special”
item and I was going to have to pay for shipping from that new store anyways.
I have sent 3 messages since that one email from them and I’ve had no response
or refund (or even any items coming in the mail) and I was going to report a
problem order but I’ve made payment, received most of my items so I’m not sure
if that is the route I need to take. Any suggestions would be greatly appreciated!
Thanks,
JEN
|
Start an NSS
|
Thank you Dhobeck, I just wasn’t sure as I paid and received most items. I appreciate
your response!
|
|
| Author: | Dhobeck | | Posted: | Apr 12, 2024 15:56 | | Subject: | Re: Seller no longer responding | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, Momdukes writes:
| | Hello Everyone,
I need some advice and I hope someone can help. I placed a order on 03/29/2024
and paid immediately through PayPal.
On 4/2/24 I was messaged and told that one of the items couldn’t be found and
was asked if I wanted a different color or a refund, I chose a refund as I
already had lots of the other color. The refund was never given before shipping
and when I received the order on 4/8 the item wasn’t in there but that’s not
the worst part! There were multiple problems with either incorrect colors of
a item sent, wrong quantity, one item not Lego, incorrect items sent and one
other item missing. So I sent a message and stated the issues and said I would
just like a refund mainly because one item that was damaged is a hard to find
one and there was not another in the store. The next response from that store
came through regular email and not through the “my messages” area but in the
email it was stated that the corrected items would be sent out at the earliest
convenience. I responded through the “My Messages” and asked for the refund as
I ordered from another store since they didn’t have another of the “special”
item and I was going to have to pay for shipping from that new store anyways.
I have sent 3 messages since that one email from them and I’ve had no response
or refund (or even any items coming in the mail) and I was going to report a
problem order but I’ve made payment, received most of my items so I’m not sure
if that is the route I need to take. Any suggestions would be greatly appreciated!
Thanks,
JEN
|
Start an NSS
|
|
| Author: | Momdukes | | Posted: | Apr 12, 2024 15:55 | | Subject: | Seller no longer responding | | Viewed: | 144 times | | Topic: | Problem Order | |
|
| Hello Everyone,
I need some advice and I hope someone can help. I placed a order on 03/29/2024
and paid immediately through PayPal.
On 4/2/24 I was messaged and told that one of the items couldn’t be found and
was asked if I wanted a different color or a refund, I chose a refund as I
already had lots of the other color. The refund was never given before shipping
and when I received the order on 4/8 the item wasn’t in there but that’s not
the worst part! There were multiple problems with either incorrect colors of
a item sent, wrong quantity, one item not Lego, incorrect items sent and one
other item missing. So I sent a message and stated the issues and said I would
just like a refund mainly because one item that was damaged is a hard to find
one and there was not another in the store. The next response from that store
came through regular email and not through the “my messages” area but in the
email it was stated that the corrected items would be sent out at the earliest
convenience. I responded through the “My Messages” and asked for the refund as
I ordered from another store since they didn’t have another of the “special”
item and I was going to have to pay for shipping from that new store anyways.
I have sent 3 messages since that one email from them and I’ve had no response
or refund (or even any items coming in the mail) and I was going to report a
problem order but I’ve made payment, received most of my items so I’m not sure
if that is the route I need to take. Any suggestions would be greatly appreciated!
Thanks,
JEN
|
|
| Author: | Dhobeck | | Posted: | Apr 12, 2024 14:44 | | Subject: | Re: Order Refund timeframe | | Viewed: | 33 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
3,000 pounds, man that must have had expensive shipping 
Hope it all works out though
|
|
| Author: | Mkwill96 | | Posted: | Apr 12, 2024 14:32 | | Subject: | Re: Order Refund timeframe | | Viewed: | 36 times | | Topic: | Problem Order | |
|
| In Problem Order, calebfishn writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
Seller is now suspended with Preventive action lol, not sure whether to just
sit here and wait or try and figure out what to do... it's a 3k order so
I'm pretty worried rn🥲
|
|
| Author: | calebfishn | | Posted: | Apr 11, 2024 21:27 | | Subject: | Re: Order Refund timeframe | | Viewed: | 52 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
Do not remove the NSS until you have Proof that the seller has refunded your
money and you have you have received your money back.
|
|
| Author: | Mkwill96 | | Posted: | Apr 11, 2024 15:47 | | Subject: | Re: Order Refund timeframe | | Viewed: | 37 times | | Topic: | Problem Order | |
|
| In Problem Order, yorbrick writes:
| | In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
How did you pay through stripe, as bank transfer refunds can be a few days, back
to credit card can take a couple of weeks to show depending on issuer.
|
I used a debit card, refund was initiated 7th april but I havent gotten anything
yet. Seller account just got suspended too so Im really hoping that I do get
my money back...
|
|
| Author: | Brickwilbo | | Posted: | Apr 11, 2024 01:46 | | Subject: | Re: Confusing NSS | | Viewed: | 48 times | | Topic: | Problem Order | |
|
| In Problem Order, steelwoolghandi writes:
| | So I just had an NSS filed against me. buyer said I sent the wrong part said
I did not ship part number 75038 there is no part with that number but its a
set. I did ship panels from that set 2 of them.
I have the Tracking number showing it shipped and was received.
this is my first NSS do I give bricklink the Tracking Number? I replied to NSS
in comments with the Tracking number and information pertaining to the order.
not sure if I need to do more?
|
You did the right thing to communicatie in the commentsfield.
The buyer should remove it. If not send a message to the Helpdesk:
https://www.bricklink.com/helpDesk.asp?helpDeskID=122
|
|
| Author: | steelwoolghandi | | Posted: | Apr 11, 2024 00:23 | | Subject: | Confusing NSS | | Viewed: | 159 times | | Topic: | Problem Order | |
|
| So I just had an NSS filed against me. buyer said I sent the wrong part said
I did not ship part number 75038 there is no part with that number but its a
set. I did ship panels from that set 2 of them.
I have the Tracking number showing it shipped and was received.
this is my first NSS do I give bricklink the Tracking Number? I replied to NSS
in comments with the Tracking number and information pertaining to the order.
not sure if I need to do more?
|
|
| Author: | yorbrick | | Posted: | Apr 10, 2024 18:58 | | Subject: | Re: Order Refund timeframe | | Viewed: | 61 times | | Topic: | Problem Order | |
|
| In Problem Order, Mkwill96 writes:
| | I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
How did you pay through stripe, as bank transfer refunds can be a few days, back
to credit card can take a couple of weeks to show depending on issuer.
|
|
| Author: | Mkwill96 | | Posted: | Apr 10, 2024 18:42 | | Subject: | Order Refund timeframe | | Viewed: | 89 times | | Topic: | Problem Order | |
|
| I have placed an order on a store and he hasn't shipped in 3 weeks and hasn't
replied so I've logged a NSS, seller says he's refunded me but I haven't
received anything. (STRIPE PAYMENT). Am wondering how long I should wait for
the refund. (Refund initiated on 8th April)
|
| Author: | Tanti | | Posted: | Apr 8, 2024 15:38 | | Subject: | Re: How do I remove part of an order | | Viewed: | 31 times | | Topic: | Problem Order | |
|
| problem center
order item
In Problem Order, gylman writes:
| | Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?
Thanks
|
|
| Author: | Dhobeck | | Posted: | Apr 8, 2024 14:54 | | Subject: | Re: How do I remove part of an order | | Viewed: | 23 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | the simplest way is to refund the items is paid and if not paid then to add a
credit to the order amount for them
|
I had to to that with one of my last order missing 3 of 3866 items
|
|
| Author: | SylvainLS | | Posted: | Apr 8, 2024 12:45 | | Subject: | Re: COMPLETING ORDERS X 2 | | Viewed: | 41 times | | Topic: | Problem Order | |
|
| In Problem Order, lesley2459 writes:
| | Hi
can anyone help wiith the following 2 orders
first order has been completed satisfactorally but it will not allow me to mark
as complete even though both myself and my customer have left good feedback ..the
completed bar is missing (have written to helpdesk twice with no response)
|
I don’t know why neither of you can… but I know sellers needing or being able
to mark orders complete always spawn discussions: https://www.bricklink.com/message.asp?ID=1462094
| | second order..the customer has requested cancellation of their order after paying
as they have changed their mind..i agreed providing they covered the unrefundable
part of the paypal fees ..which they are happy to do
i have processed the refund including going into the refund on bricklink part
but it will not let me cancel the order and update my inventory
|
If you didn’t refund the whole order, you can’t cancel it.
Otherwise, this scenario would be possible: buyer pays 100, seller refunds 1
and cancels, buyer can’t do anything on BL.
(With luck, buyer can do something with PayPal or Stripe to get the remaining
99.)
|
|
| Author: | lesley2459 | | Posted: | Apr 8, 2024 12:37 | | Subject: | COMPLETING ORDERS X 2 | | Viewed: | 129 times | | Topic: | Problem Order | |
|
| Hi
can anyone help wiith the following 2 orders
first order has been completed satisfactorally but it will not allow me to mark
as complete even though both myself and my customer have left good feedback ..the
completed bar is missing (have written to helpdesk twice with no response)
second order..the customer has requested cancellation of their order after paying
as they have changed their mind..i agreed providing they covered the unrefundable
part of the paypal fees ..which they are happy to do
i have processed the refund including going into the refund on bricklink part
but it will not let me cancel the order and update my inventory
any suggestions welcome
|
|
| Author: | 1001bricks | | Posted: | Apr 8, 2024 00:13 | | Subject: | Re: How do I remove part of an order | | Viewed: | 30 times | | Topic: | Problem Order | |
|
| In Problem Order, Sir_BrickaBrack writes:
| | In Problem Order, gylman writes:
| | Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?
Thanks
|
I am having a similar issue, did you get a response on how to refund just a single
item?
|
https://www.bricklink.com/message.asp?ID=1461236
|
|
| Author: | Sir_BrickaBrack | | Posted: | Apr 7, 2024 22:27 | | Subject: | Re: How do I remove part of an order | | Viewed: | 23 times | | Topic: | Problem Order | |
|
| In Problem Order, gylman writes:
| | Buyer ordered several items from my store, but I could not find a couple of them.
Buyer is willing to go ahead with the rest of the order. Is there a way to
delete just the items that I don't have? Rather than cancel the whole order
and have the buyer re-do it?
Thanks
|
I am having a similar issue, did you get a response on how to refund just a single
item?
|
|
| Author: | yorbrick | | Posted: | Apr 6, 2024 11:58 | | Subject: | Re: Sellers Beware | | Viewed: | 130 times | | Topic: | Problem Order | |
|
| In Problem Order, Tuffduck writes:
| | Hi Sellers,
Please beware of Adrianmaelstrom. Does not comply with your store policies and
I have reported as a Non-Paying Buyer.
|
If you want to warn others, then leave appropriate feedback.
|
| Author: | Tuffduck | | Posted: | Apr 6, 2024 11:33 | | Subject: | Re: Sellers Beware | | Viewed: | 85 times | | Topic: | Problem Order | |
|
| In Problem Order, popsicle writes:
| | In Problem Order, Tuffduck writes:
| | Hi Sellers,
Please beware of Adrianmaelstrom. Does not comply with your store policies and
I have reported as a Non-Paying Buyer.
|
Seems painless: https://www.bricklink.com/feedback.asp?u=Adrianmaelstrom
You're saying that the member is now breaking bad with you
|
Yes. I just want to make sure others don't go through the same problem.
|
|
| Author: | popsicle | | Posted: | Apr 4, 2024 21:03 | | Subject: | Re: Sellers Beware | | Viewed: | 122 times | | Topic: | Problem Order | |
|
| In Problem Order, Tuffduck writes:
| | Hi Sellers,
Please beware of Adrianmaelstrom. Does not comply with your store policies and
I have reported as a Non-Paying Buyer.
|
Seems painless: https://www.bricklink.com/feedback.asp?u=Adrianmaelstrom
You're saying that the member is now breaking bad with you
|
| Author: | Tuffduck | | Posted: | Apr 4, 2024 20:58 | | Subject: | Sellers Beware | | Viewed: | 248 times | | Topic: | Problem Order | |
|
| Hi Sellers,
Please beware of Adrianmaelstrom. Does not comply with your store policies and
I have reported as a Non-Paying Buyer.
|
|
| Author: | par016 | | Posted: | Apr 4, 2024 11:53 | | Subject: | NSS - Incomplete Order | | Viewed: | 130 times | | Topic: | Problem Order | |
|
| I made a purchase last month for a significant quantity of a single lot. When
it showed up, less than 2/3 of the parts were actually in the package. After
messaging the seller 4 times over more than a week and getting either no response
or getting the runaround saying they will look into it and then never following
up with that, I have finally initiated an NSS.
Typically an NSS can be removed by a seller if they show BrickLink they have
shipped the item. In this case though they definitely shipped the item and I
have acknowledged I have received the item and I am sure the tracking shows that
as well. How does Bricklink go about resolving an NSS like this?
I have pictures that show that not all the parts were sent as well as incorrect
customs information which at the very least shows that they package didn't
even weigh enough to hold all the parts but I cannot upload this to BrickLink
as the whole NSS claim process is only text.
If I still don't receive a response even after initiating the NSS I plan
to resolve it through a dispute on Paypal. I can upload all that extra information
through them and after speaking with them I fully expect to win the case if it
has to come to that. Does BrickLink defer to Paypal when it comes to disputing
the contents of a package?
I hope they respond/resolve the issue before it comes to Paypal but if they don't
I don't think they should be able to remove their NSS simply because they
provide a tracking number showing that it was delivered. Anybody gone through
this? How does it all work?
Thanks,
Pete
|
|
| Author: | zorbanj | | Posted: | Apr 2, 2024 15:23 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 127 times | | Topic: | Problem Order | |
|
| In Problem Order, MiniRoz writes:
| |
I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
|
In case you haven't been advised regarding your original question in what
has become a dumpster fire of a thread:
Sellers almost always dispute a PayPal claim, figuring they have nothing to lose.
PayPal will tell you to mail the order back with tracking. You will have to pay
for return shipping. As soon as the tracking shows as delivered, PayPal will
take the money from the seller and deposit it into your account. So, you will
be out the cost of return shippping and the seller will be out Paypal fees +
Bricklink fees + original shipping costs.
Do not cancel the NSS even if the seller asks you to. Seller will have to take
care of the NSS on his own.
|
|
| Author: | Nubs_Select | | Posted: | Apr 2, 2024 12:42 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 68 times | | Topic: | Problem Order | |
|
| In Problem Order, rickcraine writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Imagine this was an April Fools post and y'all got very fooled
(Disclaimer: this is a joke )
|
|
|
| Author: | jennnifer | | Posted: | Apr 2, 2024 11:26 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 84 times | | Topic: | Problem Order | |
|
| In Problem Order, calebfishn writes:
| | 1. The seller is not allowed to list incomplete minifigures in a Bricklink store,
no matter what the description may say.
2. You did not get what you paid for. Submit a paypal claim. File an NSS.
3. Post the name of the seller to warn other buyers about unscrupulous behaviour.
|
Yes, all of this.
You can report the incomplete listings here:
https://www.bricklink.com/problemInventory.asp
Good luck,
~Jen
|
|
| Author: | calebfishn | | Posted: | Apr 2, 2024 10:57 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 77 times | | Topic: | Problem Order | |
|
| 1. The seller is not allowed to list incomplete minifigures in a Bricklink store,
no matter what the description may say.
2. You did not get what you paid for. Submit a paypal claim. File an NSS.
3. Post the name of the seller to warn other buyers about unscrupulous behaviour.
|
|
| Author: | rickcraine | | Posted: | Apr 2, 2024 10:38 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 71 times | | Topic: | Problem Order | |
|
| In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Imagine this was an April Fools post and y'all got very fooled
(Disclaimer: this is a joke )
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 2, 2024 10:18 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 60 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Lego doesn't sell licensed minifigures in bulk, especially when they come
in $650+ sets that are currently in production
We're talking about licensed minifigs, not regular bricks & pieces
|
+1
|
|
| Author: | popsicle | | Posted: | Apr 2, 2024 09:23 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 121 times | | Topic: | Problem Order | |
|
| In Problem Order, infinibrix writes:
| | In Problem Order, popsicle writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
Don't bother. You're known (to me, anyway) as a man of reason and probity
who's expecting the same from some others without. Honestly, kinda painful
to witness. Haven't myself read anything within this thread offering more
substantial detail other than the member being in Mexico with a low seller rating.
Beyond that is the anecdotal input of the OP and a flood of speculation. Some
of which goes too far.
If any of those bantering criminal assertions based on the somewhat scant
information made known, would like to bring the other member into the convo for
their side of the story... or at least share more of their transactional history,
well then I'm willing listen with more intent.
|
Well yes exactly that
However on a side note I just checked your store, You have 200x Tarkin heads
from a UCS set but no Torsos for that same minifig??
Conclusion is that you must have acquired them illegitimately? Well actually
no wait because that part hasn't increased in value to around $20 each those
ones are probably legitimate
|
Your tongue-in-cheek analogy, highlights for me that you’re in the know. Fundamentals
of longterm LEGO investing for the secondary market. Many concerns of this type
and the questions brought to the forum, are usually rooted in just a basic lack
of understand of the concepts and ideas of those “fundamentals”. I’ve been reading
this type of thing for as long as I can recall here in the forum.
I’ll sometimes smirk to myself when reading the wild speculations stated as assertions.
Smirk because it’s all too familiar to me from another line of work I once held;
the nature of the struggle to understand that which is right in front of you
Let’s just say that ignorance far too often breeds reckless speculation in this
matter, and leave it there. I imagine the whole social media influencing effect,
doesn’t help the matter much either.
|
|
| Author: | Nubs_Select | | Posted: | Apr 2, 2024 00:21 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 119 times | | Topic: | Problem Order | |
|
| | |
However on a side note I just checked your store, You have 200x Tarkin heads
from a UCS set but no Torsos for that same minifig??
Conclusion is that you must have acquired them illegitimately? Well actually
no wait because that part hasn't increased in value to around $20 each those
ones are probably legitimate
|
If the same logic that we applied to the rex figures in the order was applied
to these parts they would still be considered 100% real
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 23:58 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 84 times | | Topic: | Problem Order | |
|
| In Problem Order, popsicle writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
Don't bother. You're known (to me, anyway) as a man of reason and probity
who's expecting the same from some others without. Honestly, kinda painful
to witness. Haven't myself read anything within this thread offering more
substantial detail other than the member being in Mexico with a low seller rating.
Beyond that is the anecdotal input of the OP and a flood of speculation. Some
of which goes too far.
If any of those bantering criminal assertions based on the somewhat scant
information made known, would like to bring the other member into the convo for
their side of the story... or at least share more of their transactional history,
well then I'm willing listen with more intent.
|
Well yes exactly that
However on a side note I just checked your store, You have 200x Tarkin heads
from a UCS set but no Torsos for that same minifig??
Conclusion is that you must have acquired them illegitimately? Well actually
no wait because that part hasn't increased in value to around $20 each those
ones are probably legitimate
|
|
| Author: | KACL | | Posted: | Apr 1, 2024 23:37 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | In Problem Order, MiniRoz writes:
| | In Problem Order, UTLF writes:
| | | | Just stop with the childish behavior, guys.
|
Lol, lmao even
| | Without having more complete details from both parties, it's boarding on slanderous if the identity of the other member should be publicly exposed, inadvertently or otherwise.
|
Okay, let's go over the details
If these minifigures were sourced directly from the sets, then they would be
complete with accessories, and would have had the correct heads. On top of that,
the seller would have had to buy x4 copies of the UCS Venator, which is around
$650 USD each, or $2600 total, to be able to have x4 SW1315 Captain Rex minifigures
- the chances of ALL 4 of these sets not coming with rangefinders or the pauldrons
is slim to none
the Mexico factory is known to have issues with illegitimate minifigures being
produced (ex. the colourful Darth Vader helmets, fully-transparent minifigs,
etc. that were banned here in recent years) as well as licensed minifigures being
smuggled out in droves
These licensed minifigures do not come with capes or other loose accessories
(like rangefinders) because those accessories likely come from a different factory,
and are then bundled into a complete set later on in the production process
There are multiple places online that harbor these sellers, most notably eBay,
Instagram & Facebook groups - they openly advertise what minifigures they can
"source" in bulk, and they are then sold in bulk to 3rd parties, like
Bricklink sellers
For a small store to purchase x4 $650 UCS Venator sets, just to part out x4 Captain
Rex minifigures & sell them for ~$80 each makes no sense
I guarantee you they do not have the parts from the actual build, and only have
minifigures listed in their store (a key giveaway as well - you will NOT recoup
the $2600 by selling the minifigures in each set, it's basic math)
This happened in the past with a lot of minifigures, for example:
Daredevil from the Bugle set
Punisher from the Bugle set
Blade from the Bugle set
Commander Cody from the AT-TE
Commander Fox from the Republic Gunship
C-3PO from the UCS Landspeeder
Joker from the 2nd UCS Tumbler
Batman from the 2nd UCS Tumbler
Captain Rex from the UCS Venator
and there are a lot more examples that can be found if you spend enough time
simply browsing the catalog
There are more legitimate sellers than there are bad apples, but this leads to
the bad apples being given the benefit of the doubt & defended because they blend
in with everyone else, but only roaches scatter when you turn the lights on
|
This makes perfect sense! I honestly didn’t even put together the fact that the
pauldrons and rangefinders are produced elsewhere. It also explains why he is
not selling any of these parts separately in his store.
For the record, I google machined the seller and found his LinkedIn profile;
he does, in fact, work at the LEGO factory in Mexico.
|
I wonder what would happen if this information somehow "accidentally"
made it to TLG (for legal reasons this is sarcasm not meant to be
taken seriously)
|
I don’t know what their policy is now but back in the day, our employee store
purchases had a dollar amount limit per year. They wanted to make sure that our
purchases were for our family and that we weren’t selling them on the side. If
I remember correctly it was $500.00. Anyone caught selling them was subject to
termination.
Karen
|
|
| Author: | popsicle | | Posted: | Apr 1, 2024 23:23 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 80 times | | Topic: | Problem Order | |
|
| In Problem Order, infinibrix writes:
| | In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
Don't bother. You're known (to me, anyway) as a man of reason and probity
who's expecting the same from some others without. Honestly, kinda painful
to witness. Haven't myself read anything within this thread offering more
substantial detail other than the member being in Mexico with a low seller rating.
Beyond that is the anecdotal input of the OP and a flood of speculation. Some
of which goes too far.
If any of those bantering criminal assertions based on the somewhat scant
information made known, would like to bring the other member into the convo for
their side of the story... or at least share more of their transactional history,
well then I'm willing listen with more intent.
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 23:19 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 60 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | Lego doesn't sell licensed minifigures in bulk, especially when they come
in $650+ sets that are currently in production
We're talking about licensed minifigs, not regular bricks & pieces
|
Did I mention Lego bricks and pieces? The point is not every single Licensed
Lego part ends up in a sealed set? What do you think happens to the excess manufactured
Licensed parts? Will leave you to ponder!
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 22:34 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 40 times | | Topic: | Problem Order | |
|
| In Problem Order, BrickOutLoud writes:
| | If it smells like mustard pizza, it probably is.
I think I just found the title of my autobiography lol.
|
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 65 times | | Topic: | Problem Order | |
|
| In Problem Order, rtzx9r writes:
| | In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
Have I skipped a post? Do we even have the full details of the sellers account
at this stage? If not lets just stick to what we know.... The buyer received
missing parts, nothing more nothing less!
|
|
| Author: | BrickOutLoud | | Posted: | Apr 1, 2024 22:30 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 47 times | | Topic: | Problem Order | |
|
| If it smells like mustard pizza, it probably is.
I think I just found the title of my autobiography lol.
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 22:26 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 41 times | | Topic: | Problem Order | |
|
| | | it’s more of the old adage if it smells like mustard pizza, it probably is.
|
|
|
| Author: | rtzx9r | | Posted: | Apr 1, 2024 22:24 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 51 times | | Topic: | Problem Order | |
|
| In Problem Order, infinibrix writes:
| | In Problem Order, MiniRoz writes:
| | I’m feeling a bit desperate and could really use help with an issue I’m having
with a seller. I purchased 7 minifigures from their store (2 Clone Trooper sw1304,
4 Clone Trooper Captain Rex sw1315, and 1 Sabine Wren sw1303. They arrived over
a month later, and both Clone Troopers had incorrect heads and no visors, all
4 Captain Rex were missing their pauldrons and rangefinders, and Sabine is missing
her rangefinder. When I reached out to the seller, he said those items are not
included because they are “accessories” and not part of the minifigure (the listings
say “does not include accessories”). I have explained repeatedly that everything
listed in a minifigure’s inventory is part of the minifigure, and I have sent
links to BrickLink’s policies to no avail. He is refusing to do anything to remedy
this situation. I filed an NSS and a claim with PayPal, which he is disputing.
My biggest concern is that PayPal likely doesn’t have the time to investigate
the nuances of minifigure inventory or BL policies. He is refusing to acknowledge
this, and claims my interpretation of the policies is incorrect. This hell loop
is seriously stressing me out. Can anyone please offer some guidance on how to
handle this?
Here are some exchanges with the seller:
Hello,
I just received my order, and there are multiple problems:
Both of the 2 Clone Trooper sw1304 have the WRONG HEADS. They came with
Chancellor Palpatine sw1306 heads. They are also missing their visors.
All 4 of the Clone Trooper Captain Rex figs are MISSING PAULDRONS and range
finders
Please let me know as soon as possible when you can ship all the missing items.
Since shipping took a long time, can these be shipped with Priority Mail or Express
Shipping?
I look forward to hearing from you.
I list in each sales publication it is specific how the minifigure comes, in
some cases with a lack of accessories and that is why the prices are so low,
although everything is new, you just can't get all the accessories.
Your way of interpreting it is wrong, when you buy a product you must carefully
check its conditions, from the moment you are buying a minifigure you are not
buying a complete set, a Lego minifigure is made up of 1 mini upper part, 1 lower
part , 1 head, and as an extra 1 helmet or hair. And so that you are well informed,
a minifigure is not a product that Lego sells, it is part of a product that Lego
sells.
What you say about shoulder pads, capes and so on, they are accessories, and
in the specifications I say: without accessories.
|
Well regardless of whether the seller believes they are accessories or not and
regardless of whether they put in their item description that accessories were
not included:-
A) They should have been more specific about what wasn't included as accessories
on Bricklink would be classed as handheld items that are not shown in the minifig
catalog image
B) It is against Bricklink policy to list a catalogued minifigure without everything
in the picture being included
|
They may very well be legit sources from a set (are they Lego stores in Mexico?).and
if the seller had, say, 6600+ feedback I’d be a true believer they are operating
a legit store. But when feedbacks drop faster than the atmospheric pressure in
a cat 5 hurricane, they refuse to address their issues as a seller, and there
is precedence set, it’s more of the old adage if it smells like mustard pizza,
it probably is.
People also believe OJ is innocent.
|
|
| Author: | infinibrix | | Posted: | Apr 1, 2024 22:16 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 47 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | "random assumptions" as if there isn't a heap of information regarding
the Mexico factory & workers smuggling out minifigs in bulk... hokay buddy
|
Are you suggesting that every time someone receives missing items, This is the
reason why??
| | what do you expect me to do? buy 4 UCS Venators, part them out, and send the
missing pauldrons to OP & solve his issue?
|
Has anyone suggested that?
| | he already filed a paypal claim and NSS, I'm providing context as to why
this happened to him
|
Yes and without any evidence to back that up. The buyer simply received missing
items. Providing your own reasons/ideas as to why this may have happened is one
thing but statements like:-
"You bought minifigures illegitimately sourced from a Lego factory"
and
"Legitimate Lego, just stolen by factory workers and resold on Bricklink"
are baseless comments and pure speculation on your part
Maybe you should try to better understand the Lego Marketplace before commenting
that way it would save us both repeating ourselves.
What you have written there only shows me that you believe every part on bricklink
can only be sourced from parting out sets alone. Has it not occurred to you that
Lego manufacture excess parts for customer service purposes? What do you think
happens to those excess parts after the sets become retired and Lego no longer
support them? There will also be production run overspills that differ in quantity
for each minifig component meaning there will never be an equal number of heads
to torsos in existence for each minifig hence why some parts belonging to the
same minifig are widely available whilst others are not.
Lastly just because a seller has a good quantity of high value parts does not
mean they were not acquired legitimately. Is it so hard to believe that parts
bought relatively cheaply today can soon become high value in a few years from
now?
|
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 21:58 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 43 times | | Topic: | Problem Order | |
|
| In Problem Order, MiniRoz writes:
| | In Problem Order, UTLF writes:
| | | | Just stop with the childish behavior, guys.
|
Lol, lmao even
| | Without having more complete details from both parties, it's boarding on slanderous if the identity of the other member should be publicly exposed, inadvertently or otherwise.
|
Okay, let's go over the details
If these minifigures were sourced directly from the sets, then they would be
complete with accessories, and would have had the correct heads. On top of that,
the seller would have had to buy x4 copies of the UCS Venator, which is around
$650 USD each, or $2600 total, to be able to have x4 SW1315 Captain Rex minifigures
- the chances of ALL 4 of these sets not coming with rangefinders or the pauldrons
is slim to none
the Mexico factory is known to have issues with illegitimate minifigures being
produced (ex. the colourful Darth Vader helmets, fully-transparent minifigs,
etc. that were banned here in recent years) as well as licensed minifigures being
smuggled out in droves
These licensed minifigures do not come with capes or other loose accessories
(like rangefinders) because those accessories likely come from a different factory,
and are then bundled into a complete set later on in the production process
There are multiple places online that harbor these sellers, most notably eBay,
Instagram & Facebook groups - they openly advertise what minifigures they can
"source" in bulk, and they are then sold in bulk to 3rd parties, like
Bricklink sellers
For a small store to purchase x4 $650 UCS Venator sets, just to part out x4 Captain
Rex minifigures & sell them for ~$80 each makes no sense
I guarantee you they do not have the parts from the actual build, and only have
minifigures listed in their store (a key giveaway as well - you will NOT recoup
the $2600 by selling the minifigures in each set, it's basic math)
This happened in the past with a lot of minifigures, for example:
Daredevil from the Bugle set
Punisher from the Bugle set
Blade from the Bugle set
Commander Cody from the AT-TE
Commander Fox from the Republic Gunship
C-3PO from the UCS Landspeeder
Joker from the 2nd UCS Tumbler
Batman from the 2nd UCS Tumbler
Captain Rex from the UCS Venator
and there are a lot more examples that can be found if you spend enough time
simply browsing the catalog
There are more legitimate sellers than there are bad apples, but this leads to
the bad apples being given the benefit of the doubt & defended because they blend
in with everyone else, but only roaches scatter when you turn the lights on
|
This makes perfect sense! I honestly didn’t even put together the fact that the
pauldrons and rangefinders are produced elsewhere. It also explains why he is
not selling any of these parts separately in his store.
For the record, I google machined the seller and found his LinkedIn profile;
he does, in fact, work at the LEGO factory in Mexico.
|
I wonder what would happen if this information somehow "accidentally"
made it to TLG (for legal reasons this is sarcasm not meant to be
taken seriously)
|
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 21:57 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 32 times | | Topic: | Problem Order | |
|
| In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Nubs_Select writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
That's just a follow up question. You asked how people can get that many
sets.
|
And I still want to know.
|
still wanted to know what precisely? (sorry I must be missing something)
|
Sorry poor context, just trying to say that they can’t get that many figs from
$600 sets legally.
|
sorry I'm just a little confused still we you referring to the rex one
and that was the rhetorical question or to a normal $600 set being parted out
in high qty
|
|
| Author: | MiniRoz | | Posted: | Apr 1, 2024 21:54 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 50 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | | | Just stop with the childish behavior, guys.
|
Lol, lmao even
| | Without having more complete details from both parties, it's boarding on slanderous if the identity of the other member should be publicly exposed, inadvertently or otherwise.
|
Okay, let's go over the details
If these minifigures were sourced directly from the sets, then they would be
complete with accessories, and would have had the correct heads. On top of that,
the seller would have had to buy x4 copies of the UCS Venator, which is around
$650 USD each, or $2600 total, to be able to have x4 SW1315 Captain Rex minifigures
- the chances of ALL 4 of these sets not coming with rangefinders or the pauldrons
is slim to none
the Mexico factory is known to have issues with illegitimate minifigures being
produced (ex. the colourful Darth Vader helmets, fully-transparent minifigs,
etc. that were banned here in recent years) as well as licensed minifigures being
smuggled out in droves
These licensed minifigures do not come with capes or other loose accessories
(like rangefinders) because those accessories likely come from a different factory,
and are then bundled into a complete set later on in the production process
There are multiple places online that harbor these sellers, most notably eBay,
Instagram & Facebook groups - they openly advertise what minifigures they can
"source" in bulk, and they are then sold in bulk to 3rd parties, like
Bricklink sellers
For a small store to purchase x4 $650 UCS Venator sets, just to part out x4 Captain
Rex minifigures & sell them for ~$80 each makes no sense
I guarantee you they do not have the parts from the actual build, and only have
minifigures listed in their store (a key giveaway as well - you will NOT recoup
the $2600 by selling the minifigures in each set, it's basic math)
This happened in the past with a lot of minifigures, for example:
Daredevil from the Bugle set
Punisher from the Bugle set
Blade from the Bugle set
Commander Cody from the AT-TE
Commander Fox from the Republic Gunship
C-3PO from the UCS Landspeeder
Joker from the 2nd UCS Tumbler
Batman from the 2nd UCS Tumbler
Captain Rex from the UCS Venator
and there are a lot more examples that can be found if you spend enough time
simply browsing the catalog
There are more legitimate sellers than there are bad apples, but this leads to
the bad apples being given the benefit of the doubt & defended because they blend
in with everyone else, but only roaches scatter when you turn the lights on
|
This makes perfect sense! I honestly didn’t even put together the fact that the
pauldrons and rangefinders are produced elsewhere. It also explains why he is
not selling any of these parts separately in his store.
For the record, I google machined the seller and found his LinkedIn profile;
he does, in fact, work at the LEGO factory in Mexico.
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:52 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 29 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
That's just a follow up question. You asked how people can get that many
sets.
|
And I still want to know.
|
still wanted to know what precisely? (sorry I must be missing something)
|
Sorry poor context, just trying to say that they can’t get that many figs from
$600 sets legally.
|
|
| Author: | jbroman | | Posted: | Apr 1, 2024 21:46 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 56 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | also, if any admins are reading this, this sellers seems to perfectly fit the
bill for one of the Mexico factory sellers so it may be prudent to look into
them.
|
It looks like they are located in the same area (Monterey) as the Mexican factory.
Either they work there, or knows someone that does.
All new minifigs, including 12 year old ones, with no parts from the related
sets.
It wasn’t hard to figure out the store name
|
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 21:44 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
That's just a follow up question. You asked how people can get that many
sets.
|
And I still want to know.
|
still wanted to know what precisely? (sorry I must be missing something)
|
|
| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 21:41 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 35 times | | Topic: | Problem Order | |
|
| In Problem Order, Saitobricks.ca writes:
| | And I still want to know.
|
Shrug, not my business model, I don't know. You'd have to ask them.
I've done it for some sets and just part it all out in. Other people sell
the set as used incomplete.
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:33 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 32 times | | Topic: | Problem Order | |
|
| In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
That's just a follow up question. You asked how people can get that many
sets.
|
And I still want to know.
| | There was another thread this month about how people can get so many GWP's
and it's extremely simple and "legal".
|
I remember.
|
|
| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 21:31 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 40 times | | Topic: | Problem Order | |
|
| In Problem Order, Saitobricks.ca writes:
| | In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
That's just a follow up question. You asked how people can get that many
sets.
There was another thread this month about how people can get so many GWP's
and it's extremely simple and "legal".
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:28 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 33 times | | Topic: | Problem Order | |
|
| In Problem Order, Ziegelmeister writes:
| | In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
Then sell them for a loss???
|
|
| Author: | Ziegelmeister | | Posted: | Apr 1, 2024 21:27 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 39 times | | Topic: | Problem Order | |
|
| In Problem Order, Saitobricks.ca writes:
| | In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
Buy 40 sets? The limit is only on LEGO and at the store (I think), but other
retailers don't have limits. I'm not saying it's a great idea because
for a set like that you're going to have more wedge plates than you'll
know what to do with but if you're hellbent on having the most of a specific
minifig in your store, you just need to do a lot of shopping.
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:15 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 36 times | | Topic: | Problem Order | |
|
| In Problem Order, Nubs_Select writes:
| | | | There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
dont go that far its fully possible but in this specific case (rex without
paldron) its not but other cases like the joker from the ucs tumbler 100% is
possible (tho that may be from before your time in the forms)
|
True, heard you talking about this problem in your last vid.
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:14 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | | | A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
apparently they can
(old pic, but you get the point )
|
You are right. Tell me one legal way you can get that many!
|
| Author: | Nubs_Select | | Posted: | Apr 1, 2024 21:13 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 34 times | | Topic: | Problem Order | |
|
| | | There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
dont go that far its fully possible but in this specific case (rex without
paldron) its not but other cases like the joker from the ucs tumbler 100% is
possible (tho that may be from before your time in the forms)
|
|
| Author: | Saitobricks.ca | | Posted: | Apr 1, 2024 21:04 | | Subject: | Re: DESPERATE for HELP with shady SELLER! | | Viewed: | 39 times | | Topic: | Problem Order | |
|
| In Problem Order, UTLF writes:
| | "random assumptions" as if there isn't a heap of information regarding
the Mexico factory & workers smuggling out minifigs in bulk... hokay buddy
what do you expect me to do? buy 4 UCS Venators, part them out, and send the
missing pauldrons to OP & solve his issue?
he already filed a paypal claim and NSS, I'm providing context as to why
this happened to him
Maybe you should read https://www.bricklink.com/message.asp?ID=1462560 so I don't
repeat myself
|
A simple case where you can see right through it.
There is simply NO WAY that someone can get over 40 figs from a $400 set!
|
Next Page: 5 More | 10 More | 25 More | 50 More | 100 More
|
United Kingdom, England
USA, New Jersey
United Kingdom, Northern Ireland
Canada, Ontario
Germany, Bayern
France, Provence-Alpes-Côte d'Azur
Spain, Comunidad Valenciana
Netherlands, Gelderland
Greece, Attica
