Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | yorbrick  | | Posted: | Apr 22, 2024 08:42 | | Subject: | Re: Seller not shipping and not sending refund | | Viewed: | 59 times | | Topic: | Problem Order | |
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| In Problem Order, Mkwill96 writes:
| | Hi, I am having an issue with a seller that does not respond to any of my messages
and is refusing to ship the order after payment. It has been a month since payment
was made and seller constantly lies about shipping dates, says they'll be
shipped in 2 days only to delay it and not respond to me after. On one of the
orders I've cancelled he's said that he's initiated a refund, it
has been 2 weeks since and I haven't received my money back so I contacted
my bank, only to be told that no refund was initiated.
I have filed a dispute but my bank is telling me to cancel the order, only then
can they do something about it but if I cancel the order, I have to mark the
NSS as complete eventhough it isn't.
These orders are about £2.5k in total and I really need some advice and guidance
on what to do here. Any help is appreciated, many thanks!
Seller 'Collectabrick'
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That seller has been suspended for almost two weeks for "preventative action".
Did you pay by bank transfer through PayPal, or direct from your bank?
If from your bank, I'd email the seller saying you want the order cancelled.
Then tell the bank that you have told the seller to cancel the order. Also complete
the NSS anyway.
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| Author: | yorbrick | | Posted: | Apr 19, 2024 11:14 | | Subject: | Re: Spam | | Viewed: | 37 times | | Topic: | Suggestions | |
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| In Suggestions, popsicle writes:
| | Circling back to: https://www.bricklink.com/message.asp?ID=145974
Seems to me anyway, that simply restricting zero feedback members the use of
links in the forum, would immediately eliminate most current spam posts and deter
future ones. Haven’t been looking that close at these posts, but from what I’ve
seen, it’s presenting links they have as a common purpose or motivation. Removing
motivation is often a subtle yet effective tack in life.
Could be that it’s not all that simple, technically to implement. I don’t know,
but if doable, why not? Personally don't find the spam posts all that bothersome.
Many do though, and if there's an easy fix to tidy things up a bit...
-popsicle
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The spam posts tend to get removed really quite fast, at least at the times of
day when I see them (and report them). Links only work if people click on them.
If nobody clicks on them then there is no motivation to post more. Yet still
they post and post.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 15:47 | | Subject: | Re: Possible Scam?? | | Viewed: | 48 times | | Topic: | Selling | |
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| | | They then sent an email saying that they had sent the payment to me via email.
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I don't think it is possible to send money by email.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 10:52 | | Subject: | Re: add LEGO PaB website to stores | | Viewed: | 54 times | | Topic: | Suggestions | |
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| In Suggestions, Ra writes:
| | In Suggestions, yorbrick writes:
| | | | Not to mention that stores on BL can not have more than one physical location
from which they ship from.
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That is for regular people and companies. I'm sure they could find a way
round if they wanted to do it. Such as having three different LEGO BL stores,
one for standard parts, one for bestsellers Europe and one for bestsellers North
America, or however many locations they ship from.
But it would still go back on what they said originally, and I think would damage
new parts sales from regular sellers who would then shift their stores completely
to brickowl. Moving both used and new parts sellers, moving customers and losing
BL fees.
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We don't know how lucrative PaB is, but I am sure it isn't just for the
benefit of lego enthusiasts. If TLG were to capture more actual sales then just
fees, I am sure they would be making more money then just fees alone. So if a
brick only costs a few cents to manufacture and they can capture the same profit
as PaB that will be more than 3-2% of what a part sells for on here.
Example:
PaB part cost to manufacture, 5 cents, sells for 10 cents that is 5 cent profit.
Where a seller sells that part at 10 cents TLG makes 2 cents (from a major seller).
Sure you can say but TLG has overhead, where? They are already manufacturing,
storing, sorting for sets and PaB so no additional overhead.
TLG has a global foot print, way more than any seller has on here along with
better shipping rate options.
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Sure they could try to capture more of the market for inividual new parts, but
at what long term cost? They cannot keep up with PAB standard as it is. PAB best
seller is OK for speed but that s relatively small inventory.
If they aim to kill small businesses selling on bricklink then there is little
point in owning bricklink. Longer term,it would be worse for sellers and buyers.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 07:46 | | Subject: | Re: Closing in on purple brick | | Viewed: | 51 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Made it. 
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Congratulations!
The downside is that it is even further to the next change.
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| Author: | yorbrick | | Posted: | Apr 18, 2024 07:45 | | Subject: | Re: add LEGO PaB website to stores | | Viewed: | 58 times | | Topic: | Suggestions | |
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| | | Not to mention that stores on BL can not have more than one physical location
from which they ship from.
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That is for regular people and companies. I'm sure they could find a way
round if they wanted to do it. Such as having three different LEGO BL stores,
one for standard parts, one for bestsellers Europe and one for bestsellers North
America, or however many locations they ship from.
But it would still go back on what they said originally, and I think would damage
new parts sales from regular sellers who would then shift their stores completely
to brickowl. Moving both used and new parts sellers, moving customers and losing
BL fees.
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| Author: | yorbrick | | Posted: | Apr 17, 2024 18:30 | | Subject: | Re: Closing in on purple brick | | Viewed: | 40 times | | Topic: | General | |
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| In General, Stuart9 writes:
| | Didn’t think I’d get there as I’ve been closed for two years or more.
Opened again recently and orders have been good, more than enough orders without
feedback to get me there.
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Not long now!
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| Author: | yorbrick | | Posted: | Apr 17, 2024 02:19 | | Subject: | Re: Pay to sort | | Viewed: | 56 times | | Topic: | Help | |
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| In Help, The_Boyz_Bricks writes:
| | Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
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I wouldn't. I'd cherry pick the figures, pick any obvious decent / expensive
parts and sell the rest as bulk.
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| Author: | yorbrick | | Posted: | Apr 17, 2024 02:05 | | Subject: | Re: add LEGO PaB website to stores | | Viewed: | 53 times | | Topic: | Suggestions | |
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| | |
Why would LEGO care whether any third-party stores (i.e. competitors of LEGO's
PaB website) close down?
Also, third-party stores would still be indispensable, because there are so many
parts that are unavailable from the PaB website.
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When taking over bricklink, LEGO claimed they wouldn't interfere with the
marketplace, implying they wouldn't compete with sellers. If they want to
compete with sellers, then many sellers will leave and move to the independent
marketplace.
They would also need to behave like other BL sellers. I'd leave them negative
feedback unless they improved their order turn around times.
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| Author: | yorbrick | | Posted: | Apr 16, 2024 11:38 | | Subject: | Re: Store suspended - Fees | | Viewed: | 53 times | | Topic: | Help | |
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| In Help, peregrinator writes:
| | In Help, yorbrick writes:
| | In Help, zorbanj writes:
| | This is the one bill I pay immediately, as soon as I receive it.
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Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.
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One feature that might be helpful here is the ability to pre-pay fees.
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It might cause issues with paying in the wrong financial year. If you pay a lot
in one year, then ask for a refund the next.
For anyone using the site frequently, maybe just a different coloured notice
on a screen if you have fees due that disappears when you pay.
Doesn't the banner go red if you are a month late? I know I missed making
a payment a few years ago when ill, and I'm sure the banner went red after
a month but before the final deadline which i noticed and paid so I didn't
get a suspension. Lesson learned, and I tend to pay on receipt.
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| Author: | yorbrick | | Posted: | Apr 16, 2024 10:50 | | Subject: | Re: Retirement Sale | | Viewed: | 33 times | | Topic: | Sales | |
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| In Sales, Brickpickers writes:
| | My grandkids say I'm too old to play with Lego now!!!
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Tell them they are too young to play with LEGO. Or wait until after they have
gone to bed.
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| Author: | yorbrick | | Posted: | Apr 16, 2024 10:47 | | Subject: | Re: Store suspended - Fees | | Viewed: | 48 times | | Topic: | Help | |
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| In Help, zorbanj writes:
| | This is the one bill I pay immediately, as soon as I receive it.
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Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.
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| Author: | yorbrick | | Posted: | Apr 16, 2024 06:02 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 45 times | | Topic: | Shipping | |
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| In Shipping, tjb01527 writes:
| | To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.
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For ~£50 parcels I am still using RM but just the basic Tracked 48 version at
£3.39 (plus 20p extra as I often drop off at PO for convenience). When booking
online it still says that it has compensation to £150. Tracking is enough to
protect against "not delivered" claims and I feel insurance is probably
overkill for damage although it does mean I tend to package boxed sets so they
shouldn't be damaged. I find that decent enough for up to 2kg parcels and
never had an issue with late or lost deliveries with the parcel service (unlike
the large letter service).
I know Evri is slightly cheaper if dropping off light parcels, but there is no
convenient drop-off point for me.
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| Author: | yorbrick | | Posted: | Apr 15, 2024 16:05 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 49 times | | Topic: | Shipping | |
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| In Shipping, stevetq2 writes:
| | Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
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And it now costs £1.70 on top of the postage price to add signed for. Crazy.
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| Author: | yorbrick | | Posted: | Apr 15, 2024 15:59 | | Subject: | Re: Incorrect Shipping Classification | | Viewed: | 34 times | | Topic: | Shipping | |
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| In Shipping, puffenuff writes:
| | Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
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You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
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| Author: | yorbrick | | Posted: | Apr 15, 2024 11:47 | | Subject: | Re: Min-Buy not working | | Viewed: | 30 times | | Topic: | Shipping | |
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| In Shipping, 1001bricks writes:
| | In Shipping, yorbrick writes:
| | | | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
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You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
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Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775
I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.
I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
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I don't know now, maybe possible you can. I don't ship internationally
any more to try.
But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.
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| Author: | yorbrick | | Posted: | Apr 15, 2024 04:53 | | Subject: | Re: Min-Buy not working | | Viewed: | 37 times | | Topic: | Shipping | |
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| | | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
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| Author: | yorbrick | | Posted: | Apr 15, 2024 04:47 | | Subject: | Re: Shipping order lost - Refund | | Viewed: | 48 times | | Topic: | Problem Order | |
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| In Problem Order, Greeks_Rulez writes:
| | Hello,
I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?
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If he paid through paypal(onsite) via Bricklink, then use the refund button for
the order. If he paid offsite through PayPal, use the refund button on the payment
details page at PayPal.
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| Author: | yorbrick | | Posted: | Apr 15, 2024 01:11 | | Subject: | Re: My entire room of Lego! | | Viewed: | 91 times | | Topic: | Selling | |
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| | You need to put them into your store to sell them. |
| Author: | yorbrick | | Posted: | Apr 14, 2024 07:44 | | Subject: | Re: 60% off all parts | | Viewed: | 43 times | | Topic: | Sales | |
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| In Sales, landmbrick writes:
| | 60% off all parts,no international
|
Your terms say you ship to ...
Australia
Costa Rica
Italy
Taiwan
Canada
Egypt
Malaysia
United Kingdom
China
Germany
Singapore
USA
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| Author: | yorbrick | | Posted: | Apr 13, 2024 05:40 | | Subject: | Re: MY ORDER PLACED LIST iS INCOMPLETE | | Viewed: | 46 times | | Topic: | Help | |
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| In Help, romanelli writes:
| | Hello Bilders.
I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.
Thank for Your help if You can.
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Either:
1) you filed them
2) older than 6 months.
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| Author: | yorbrick | | Posted: | Apr 13, 2024 03:08 | | Subject: | Re: Received order not sure why | | Viewed: | 71 times | | Topic: | General | |
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| In General, LegendaryConch writes:
| | That really didn’t make a ton of sense… you received an order that you didn’t
order?
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It appears they placed an order, paid for it and have now received it and received
feedback for it. But cannot remember placing it.
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| Author: | yorbrick | | Posted: | Apr 13, 2024 03:03 | | Subject: | Re: Hi I'm thinking of selling some LEGO's | | Viewed: | 64 times | | Topic: | Selling | |
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| | | any help is appreciated! I would just like to know the "Dos and don'ts"
of selling LEGO's
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Do: Open a store before advertising you have sets for sale.
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| Author: | yorbrick | | Posted: | Apr 12, 2024 10:31 | | Subject: | Re: Finding the right (old) variant in shops? | | Viewed: | 31 times | | Topic: | Searching | |
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| In Searching, Dino writes:
| | In Searching, SylvainLS writes:
| | In Searching, Dino writes:
| | For a few weeks now you have to clarify with the seller whether it is the part
you want. So you can no longer use these functions.
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That difference never was recognized in the catalogue by different entries, only
by a note as it is now.
You ALLWAYS had to clarify with the seller for such variants.
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Then this entry is missing in the catalog.
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Not really. There are loads of minor or unimportant variations that have never
been individually catalogued, just mentioned in notes.
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| Author: | yorbrick | | Posted: | Apr 12, 2024 06:40 | | Subject: | Re: Honey, where are my Pants? | | Viewed: | 35 times | | Topic: | Catalog Identification | |
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| In Catalog Identification, novabrick writes:
| | Hello there!
Could we maybe start giving Legs a bit more descriptive names?
Items like:
are a bit hard to find for people who haven't memorized the whole catalog
of Star Wars Characters and Uniforms.
Thanks you for your consideration.
Christian
novabrick-team
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It often happens with highly specialised designs and it can be a problem if you
have to know what you have to be able to search for it. But how would you describe
these parts to make them searchable? There will be a lot of parts with a description
like "with dark bluish grey lines".
I find Google lens is now quicker and more reliable than searching by words.
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