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 Author: djrowdy View Messages Posted By djrowdy
 Posted: Apr 19, 2024 02:11
 Subject: Wanted List editing issues
 Viewed: 46 times
 Topic: Technical Issues
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djrowdy (72)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2019 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: CINDAY Bricks
Anyone else having issues with the wanted lists while trying to edit?
I keep getting the error "Only one item/color combination is allowed per
Wanted List"

This is happening when I am only trying to add a remark. There are no duplicate
combos.
TIA
 Author: Lurking View Messages Posted By Lurking
 Posted: Apr 18, 2024 18:59
 Subject: Setting up Open Orders for a new seller
 Viewed: 80 times
 Topic: Help
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Lurking (81)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 10, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOCK BOUTIQUE
Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.

I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.

At this stage the Order Status changed to "Updated". I assume this was
done automatically.

The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".

So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?

1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?

Grateful for any advice, thanks.
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Apr 18, 2024 18:39
 Subject: What's up with NOK
 Viewed: 186 times
 Topic: Technical Issues
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LeeGo73 (1249)

Location:  Netherlands, Zuid-Holland
Member Since Contact Type Status
Dec 28, 2020 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 2 buy 4 Bricks
I've noticed that sometimes the prices in NOK are not sorted correctly (price
low high)

In the two screenshots it looks like one shop is pricing in EUR and that price
is converted to NOK and is sorted correctly. The other looks like it's pricing
in NOK, which is converted in EUR and is sorted incorrectly. Exchange rates are
the same 0.9911.63 is same as 2.3527.50

I have only noticed this behaviour with shop's from Norway. Why is this?
 


 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 14:45
 Subject: Stud dimensions?
 Viewed: 78 times
 Topic: Help
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Dhobeck (32)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
 Author: dethkruzer View Messages Posted By dethkruzer
 Posted: Apr 18, 2024 14:29
 Subject: Adding parts from stud.io file to wishlist?
 Viewed: 31 times
 Topic: Help
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dethkruzer (18)

Location:  Finland, Pohjois-Savo
Member Since Contact Type Status
Sep 11, 2018 Contact Member Buyer
Buying Privileges - OK
So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 17, 2024 22:19
 Subject: How to upload an image for a new piece
 Viewed: 75 times
 Topic: Technical Issues
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Brickspert_AU (182)

Location:  Australia, Tasmania
Member Since Contact Type Status
Apr 29, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Brickspert
Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?
 Author: FlavioLuisTeron View Messages Posted By FlavioLuisTeron
 Posted: Apr 17, 2024 15:57
 Subject: Seller is Ignoring a botched Order.
 Viewed: 144 times
 Topic: Help
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FlavioLuisTeron (27)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Asteroid Mining Company
"I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"

This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
 Author: Poncke View Messages Posted By Poncke
 Posted: Apr 17, 2024 06:13
 Subject: Sent an email to support 2.5 months ago
 Viewed: 142 times
 Topic: Help
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
I sent a ticket to support two and a half months ago and still havent received
a reply

I do not have enough words to express my frustration about this.

There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.

Baffling is an understatement.

How do I get a reply from bricklink?
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 16, 2024 17:22
 Subject: Pay to sort
 Viewed: 218 times
 Topic: Help
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The_Boyz_Bricks (111)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Red Bolt Bricks
Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
 
 Author: gizmocom View Messages Posted By gizmocom
 Posted: Apr 16, 2024 08:53
 Subject: Store suspended - Fees
 Viewed: 306 times
 Topic: Help
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gizmocom (14225)

Location:  United Kingdom, England
Member Since Contact Type Status
May 6, 2003 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Gizmocom
Hi everyone,

My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.

Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!

Many thanks,
Darren

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