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 Author: Lurking View Messages Posted By Lurking
 Posted: Apr 18, 2024 18:59
 Subject: Setting up Open Orders for a new seller
 Viewed: 79 times
 Topic: Help
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Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.

I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.

At this stage the Order Status changed to "Updated". I assume this was
done automatically.

The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".

So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?

1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?

Grateful for any advice, thanks.
 Author: LeeGo73 View Messages Posted By LeeGo73
 Posted: Apr 18, 2024 18:39
 Subject: What's up with NOK
 Viewed: 186 times
 Topic: Technical Issues
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I've noticed that sometimes the prices in NOK are not sorted correctly (price
low high)

In the two screenshots it looks like one shop is pricing in EUR and that price
is converted to NOK and is sorted correctly. The other looks like it's pricing
in NOK, which is converted in EUR and is sorted incorrectly. Exchange rates are
the same 0.9911.63 is same as 2.3527.50

I have only noticed this behaviour with shop's from Norway. Why is this?
 


 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 14:45
 Subject: Stud dimensions?
 Viewed: 78 times
 Topic: Help
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How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
 Author: dethkruzer View Messages Posted By dethkruzer
 Posted: Apr 18, 2024 14:29
 Subject: Adding parts from stud.io file to wishlist?
 Viewed: 31 times
 Topic: Help
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So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.
 Author: Brickspert_AU View Messages Posted By Brickspert_AU
 Posted: Apr 17, 2024 22:19
 Subject: How to upload an image for a new piece
 Viewed: 74 times
 Topic: Technical Issues
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Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?

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