| Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Lurking  | | Posted: | Apr 18, 2024 18:59 | | Subject: | Setting up Open Orders for a new seller | | Viewed: | 79 times | | Topic: | Help | |
| Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.
I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.
At this stage the Order Status changed to "Updated". I assume this was
done automatically.
The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".
So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?
1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?
Grateful for any advice, thanks.
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| Author: | LeeGo73 | | Posted: | Apr 18, 2024 18:39 | | Subject: | What's up with NOK | | Viewed: | 186 times | | Topic: | Technical Issues | |
| I've noticed that sometimes the prices in NOK are not sorted correctly (price
low high)
In the two screenshots it looks like one shop is pricing in EUR and that price
is converted to NOK and is sorted correctly. The other looks like it's pricing
in NOK, which is converted in EUR and is sorted incorrectly. Exchange rates are
the same 0.9911.63 is same as 2.3527.50
I have only noticed this behaviour with shop's from Norway. Why is this?
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| Author: | Dhobeck | | Posted: | Apr 18, 2024 14:45 | | Subject: | Stud dimensions? | | Viewed: | 78 times | | Topic: | Help | |
| How do you determine stud dimensions and are there some parts that should not
have them?
Would stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
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| Author: | dethkruzer | | Posted: | Apr 18, 2024 14:29 | | Subject: | Adding parts from stud.io file to wishlist? | | Viewed: | 31 times | | Topic: | Help | |
| So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?
Could someone please explain how i could go about doing this?
Thanks.
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| Author: | Brickspert_AU | | Posted: | Apr 17, 2024 22:19 | | Subject: | How to upload an image for a new piece | | Viewed: | 74 times | | Topic: | Technical Issues | |
| Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?
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| Author: | FlavioLuisTeron | | Posted: | Apr 17, 2024 15:57 | | Subject: | Seller is Ignoring a botched Order. | | Viewed: | 144 times | | Topic: | Help | |
| "I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"
This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
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| Author: | Poncke | | Posted: | Apr 17, 2024 06:13 | | Subject: | Sent an email to support 2.5 months ago | | Viewed: | 142 times | | Topic: | Help | |
| I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
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| Author: | The_Boyz_Bricks | | Posted: | Apr 16, 2024 17:22 | | Subject: | Pay to sort | | Viewed: | 218 times | | Topic: | Help | |
| Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
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| Author: | gizmocom | | Posted: | Apr 16, 2024 08:53 | | Subject: | Store suspended - Fees | | Viewed: | 305 times | | Topic: | Help | |
| Hi everyone,
My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.
Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!
Many thanks,
Darren
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| Author: | Halo360 | | Posted: | Apr 15, 2024 13:39 | | Subject: | Unable to Process Payments? | | Viewed: | 122 times | | Topic: | Help | |
| Hello. I am trying to place an order and get this message every time I try, "PayPal
error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again."
I have tried multiple stores and I get this message. Is there anyway to actually
purchase anything through bricklink?
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