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 Author: Lurking View Messages Posted By Lurking
 Posted: Apr 18, 2024 18:59
 Subject: Setting up Open Orders for a new seller
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 Topic: Help
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Lurking (78)

Location:  United Kingdom, England
Member Since Contact Type Status
Jun 10, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: BLOCK BOUTIQUE
Wondering if anyone can help me to setup or check my option for Open Orders please.
I'm a new seller, and believe I've setup the option for buyers to place
an Open Order. I did this from a shared shipping option I copied.

I have a buyer (who is very patient!) who has created an open order. He added
some parts which showed as Batch 1. He added more parts which appeared in the
same Order number as Batch 2. So far so good.

At this stage the Order Status changed to "Updated". I assume this was
done automatically.

The buyer then added more parts, but they didn't appear in that open order.
Instead a whole new order number was created. The status of that new order
is "Pending".

So I'm not sure if this is some strange glitch that hasn't added another
batch to the already open order, or if this is something I haven't setup
correctly. The Buyer would now like to complete his order(s). What do I/we
do?

1: Is there a way to cancel the 2nd order and fix some setting so that when
he re-adds the part it is added to the original order.
2: Do I just send two invoices for the two orders with a total value that covers
the shipping as a single package?

Grateful for any advice, thanks.
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 17:37
 Subject: Re: Pay to sort
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Dhobeck (31)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Help, Adjour writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

Here's the link to the sorting sheet.

https://drive.google.com/file/d/1809BBSWvmC6HrqpWcbQa-YP6alDrJOIe/view

They share it in the description for this video:
https://www.youtube.com/watch?v=iSr8117iiIQ&t=7s

I printed it out and sort 1 pound of Lego into the category’s and it took around
50 minutes so I’m think maybe $2 a pound. But maybe state that you have to finish
sorting the entire bin to get paid. I would also pull out category #16 just as
a per caution. Also it should not be snowing this time of year

I'm cackling, thank you XD

No problem
 
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 14:56
 Subject: Re: Stud dimensions?
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Dhobeck (31)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Help, SylvainLS writes:
  In Help, Dhobeck writes:
  How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?

https://www.bricklink.com/help.asp?helpID=2510
https://www.bricklink.com/help.asp?helpID=261

Thank you
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 18, 2024 14:52
 Subject: Re: Stud dimensions?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, Dhobeck writes:
  How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?

https://www.bricklink.com/help.asp?helpID=2510
https://www.bricklink.com/help.asp?helpID=261
 Author: dethkruzer View Messages Posted By dethkruzer
 Posted: Apr 18, 2024 14:46
 Subject: Re: Adding parts from stud.io file to wishlist?
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dethkruzer (14)

Location:  Finland, Pohjois-Savo
Member Since Contact Type Status
Sep 11, 2018 Contact Member Buyer
Buying Privileges - OK
In Help, SylvainLS writes:
  In Help, dethkruzer writes:
  So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.

Hi,

From Studio: https://studiohelp.bricklink.com/hc/en-us/articles/5705925898135-Upload-as-a-Wanted-List

From the website: https://www.bricklink.com/v2/wanted/upload.page

Thanks a bunch, bud
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 18, 2024 14:45
 Subject: Stud dimensions?
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Dhobeck (31)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
How do you determine stud dimensions and are there some parts that should not
have them?

Would
 
Part No: 970c00  Name: Hips  and Legs Plain
* 
970c00 (Inv) Hips and Legs Plain
Parts: Minifigure, Legs {Red}
stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
 Author: SylvainLS View Messages Posted By SylvainLS
 Posted: Apr 18, 2024 14:35
 Subject: Re: Adding parts from stud.io file to wishlist?
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SylvainLS (46)

Location:  France, Nouvelle-Aquitaine
Member Since Contact Type Status
Apr 25, 2014 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: BuyerOnly
BrickLink Discussions Moderator (?)
In Help, dethkruzer writes:
  So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.

Hi,

From Studio: https://studiohelp.bricklink.com/hc/en-us/articles/5705925898135-Upload-as-a-Wanted-List

From the website: https://www.bricklink.com/v2/wanted/upload.page
 Author: dethkruzer View Messages Posted By dethkruzer
 Posted: Apr 18, 2024 14:29
 Subject: Adding parts from stud.io file to wishlist?
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dethkruzer (14)

Location:  Finland, Pohjois-Savo
Member Since Contact Type Status
Sep 11, 2018 Contact Member Buyer
Buying Privileges - OK
So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?

Could someone please explain how i could go about doing this?

Thanks.
 Author: Adjour View Messages Posted By Adjour
 Posted: Apr 17, 2024 21:27
 Subject: Re: Pay to sort
 Viewed: 71 times
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Adjour (2456)

Location:  USA, Tennessee
Member Since Contact Type Status
Aug 1, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: The Chili is a Bit Spicy
In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

Here's the link to the sorting sheet.

https://drive.google.com/file/d/1809BBSWvmC6HrqpWcbQa-YP6alDrJOIe/view

They share it in the description for this video:
https://www.youtube.com/watch?v=iSr8117iiIQ&t=7s

I printed it out and sort 1 pound of Lego into the category’s and it took around
50 minutes so I’m think maybe $2 a pound. But maybe state that you have to finish
sorting the entire bin to get paid. I would also pull out category #16 just as
a per caution. Also it should not be snowing this time of year

I'm cackling, thank you XD
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 17, 2024 16:47
 Subject: Re: Store suspended - Fees
 Viewed: 53 times
 Topic: Help
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popsicle (6658)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, 1001bricks writes:
  In Help, popsicle writes:
  In Help, Stellar writes:
  In Help, popsicle writes:
  In Help, peregrinator writes:
  In Help, yorbrick writes:
  In Help, zorbanj writes:
  This is the one bill I pay immediately, as soon as I receive it.


Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.

One feature that might be helpful here is the ability to pre-pay fees.

+1

AutoPay set-up, as available with most other services today, might be nice too

Many sites have automated billing yes,

  also they could implement more payment methods with less fees that would bring more revenue for them...

More payment methods with less fees? Not something to argue with Though still
trying to understand "bring more revenue for them" Who's them,
and how would it do that for them?

Much more... with the extra planning development test deployment accounting costs
to save say 2% of 3%... they may start to save money in 5 or 10 years maybe?

Interesting. Thanks
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 17, 2024 16:00
 Subject: Re: Seller is Ignoring a botched Order.
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Nubs_Select (3750)

Location:  Canada, Ontario
Member Since Contact Type Status
Mar 15, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Nub's Select
File an NSS on bricklink and a claim on paypal
 Author: FlavioLuisTeron View Messages Posted By FlavioLuisTeron
 Posted: Apr 17, 2024 15:57
 Subject: Seller is Ignoring a botched Order.
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FlavioLuisTeron (26)

Location:  USA, Florida
Member Since Contact Type Status
Oct 16, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Asteroid Mining Company
"I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"

This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
 Author: Poncke View Messages Posted By Poncke
 Posted: Apr 17, 2024 14:01
 Subject: Re: Sent an email to support 2.5 months ago
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
In Help, randyf writes:
  In Help, Poncke writes:
  I sent a ticket to support two and a half months ago and still havent received
a reply

I do not have enough words to express my frustration about this.

There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.

Baffling is an understatement.

How do I get a reply from bricklink?


I wouldn't worry about it too much. Help is on the way.

https://www.bricklink.com/message.asp?ID=1442600

I logged a ticket there and went into a dark hole
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 17, 2024 12:42
 Subject: Re: Store suspended - Fees
 Viewed: 53 times
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1001bricks (52297)

Location:  France, Provence-Alpes-Côte d'Azur
Member Since Contact Type Status
Sep 6, 2005 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: 1001bricks
In Help, popsicle writes:
  In Help, Stellar writes:
  In Help, popsicle writes:
  In Help, peregrinator writes:
  In Help, yorbrick writes:
  In Help, zorbanj writes:
  This is the one bill I pay immediately, as soon as I receive it.


Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.

One feature that might be helpful here is the ability to pre-pay fees.

+1

AutoPay set-up, as available with most other services today, might be nice too

Many sites have automated billing yes,

  also they could implement more payment methods with less fees that would bring more revenue for them...

More payment methods with less fees? Not something to argue with Though still
trying to understand "bring more revenue for them" Who's them,
and how would it do that for them?

Much more... with the extra planning development test deployment accounting costs
to save say 2% of 3%... they may start to save money in 5 or 10 years maybe?
 Author: randyf View Messages Posted By randyf
 Posted: Apr 17, 2024 12:29
 Subject: Re: Sent an email to support 2.5 months ago
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randyf (442)

Location:  USA, Ohio
Member Since Contact Type Status
Sep 16, 2009 Member Does Not Allow Contact Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: The Bricking Spectre
BrickLink Catalog Administrator (?)
In Help, Poncke writes:
  I sent a ticket to support two and a half months ago and still havent received
a reply

I do not have enough words to express my frustration about this.

There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.

Baffling is an understatement.

How do I get a reply from bricklink?


I wouldn't worry about it too much. Help is on the way.

https://www.bricklink.com/message.asp?ID=1442600
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 17, 2024 12:23
 Subject: Re: Pay to sort
 Viewed: 45 times
 Topic: Help
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The_Boyz_Bricks (109)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Red Bolt Bricks
In Help, Dhobeck writes:
  I would also pull out category #16 just as
a per caution. Also it should not be snowing this time of year

Yes! That usually happens when we get new used bulk in.

When we get new bulk in, we usually do something along the lines of what these
guys do. Some fig parts do slip through.

https://www.youtube.com/shorts/5kMaWP4xFy0

Thank you for your time!
 Author: Dhobeck View Messages Posted By Dhobeck
 Posted: Apr 17, 2024 12:10
 Subject: Re: Pay to sort
 Viewed: 44 times
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Dhobeck (31)

Location:  USA, Montana
Member Since Contact Type Status
Oct 24, 2023 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: SirIceCreamMansBrixNFigs
In Help, The_Boyz_Bricks writes:
  In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

Here's the link to the sorting sheet.

https://drive.google.com/file/d/1809BBSWvmC6HrqpWcbQa-YP6alDrJOIe/view

They share it in the description for this video:
https://www.youtube.com/watch?v=iSr8117iiIQ&t=7s

I printed it out and sort 1 pound of Lego into the category’s and it took around
50 minutes so I’m think maybe $2 a pound. But maybe state that you have to finish
sorting the entire bin to get paid. I would also pull out category #16 just as
a per caution. Also it should not be snowing this time of year
 
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 17, 2024 12:04
 Subject: Re: Store suspended - Fees
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popsicle (6658)

Location:  USA, Washington
Member Since Contact Type Status
Feb 21, 2006 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: ConstrucToys
In Help, Stellar writes:
  In Help, popsicle writes:
  In Help, peregrinator writes:
  In Help, yorbrick writes:
  In Help, zorbanj writes:
  This is the one bill I pay immediately, as soon as I receive it.


Same here. You get, what is it, about 6 weeks to pay it so there really shouldn't
be any excuse to missing it. Especially if going away, paying it before leaving
is sensible. You don't have to remember once you are back.

One feature that might be helpful here is the ability to pre-pay fees.

+1

AutoPay set-up, as available with most other services today, might be nice too

Many sites have automated billing yes,

  also they could implement more payment methods with less fees that would bring more revenue for them...

More payment methods with less fees? Not something to argue with Though still
trying to understand "bring more revenue for them" Who's them,
and how would it do that for them?
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 17, 2024 10:46
 Subject: Re: Pay to sort
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The_Boyz_Bricks (109)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Red Bolt Bricks
In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

Here's the link to the sorting sheet.

https://drive.google.com/file/d/1809BBSWvmC6HrqpWcbQa-YP6alDrJOIe/view

They share it in the description for this video:
https://www.youtube.com/watch?v=iSr8117iiIQ&t=7s
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 17, 2024 10:32
 Subject: Re: Pay to sort
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The_Boyz_Bricks (109)

Location:  USA, Idaho
Member Since Contact Type Status
Nov 6, 2022 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Red Bolt Bricks
In Help, Elwood42 writes:
  In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

How much does The Great Brick Lab pay/charge?

I’m not sure. I might have to watch a few of their videos and see if they mention
it.
 Author: Elwood42 View Messages Posted By Elwood42
 Posted: Apr 17, 2024 07:25
 Subject: Re: Pay to sort
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Elwood42 (13)

Location:  USA, Idaho
Member Since Contact Type Status
Jun 5, 2013 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store Closed Store: Bricks by Elwood
In Help, The_Boyz_Bricks writes:
  In Help, Dhobeck writes:
  In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps

How would you want it sorted by color or category or size?

Categories.

We sort into 19 different categories. The same ones that the Great Brick Lab
(GBL) uses to sort their Lego. I’ll post a link to the sorting sheet later.

How much does The Great Brick Lab pay/charge?
 Author: Poncke View Messages Posted By Poncke
 Posted: Apr 17, 2024 06:42
 Subject: Re: Sent an email to support 2.5 months ago
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
In Help, minifig.only writes:
  Same here:

  and many more

Well, thanks, found this bricklink@support.lego.com

Sent an email and got a ticket number. At least thats something
 Author: minifig.only View Messages Posted By minifig.only
 Posted: Apr 17, 2024 06:30
 Subject: Re: Sent an email to support 2.5 months ago
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minifig.only (431)

Location:  Germany, Mecklenburg-Vorpommern
Member Since Contact Type Status
Jun 5, 2016 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: My Brick Stuff
Same here:
https://www.bricklink.com/message.asp?ID=1464936
https://www.bricklink.com/message.asp?ID=1464899
https://www.bricklink.com/message.asp?ID=1464879
https://www.bricklink.com/message.asp?ID=1457362
https://www.bricklink.com/message.asp?ID=1460868
https://www.bricklink.com/message.asp?ID=1464889

and many more
 Author: Poncke View Messages Posted By Poncke
 Posted: Apr 17, 2024 06:13
 Subject: Sent an email to support 2.5 months ago
 Viewed: 141 times
 Topic: Help
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Poncke (100)

Location:  Ireland, Meath
Member Since Contact Type Status
Oct 30, 2021 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Hobby Brix
I sent a ticket to support two and a half months ago and still havent received
a reply

I do not have enough words to express my frustration about this.

There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.

Baffling is an understatement.

How do I get a reply from bricklink?
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 17, 2024 02:19
 Subject: Re: Pay to sort
 Viewed: 56 times
 Topic: Help
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yorbrick (1182)

Location:  United Kingdom, England
Member Since Contact Type Status
Apr 11, 2011 Contact Member Seller
Buying Privileges - OKSelling Privileges - OK
Store: Yorbricks
In Help, The_Boyz_Bricks writes:
  Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.

I wouldn't. I'd cherry pick the figures, pick any obvious decent / expensive
parts and sell the rest as bulk.

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