Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | Dhobeck  | | Posted: | Apr 18, 2024 14:45 | | Subject: | Stud dimensions? | | Viewed: | 78 times | | Topic: | Help | |
| How do you determine stud dimensions and are there some parts that should not
have them?
Would stud dimensions be 1 x 2 x 2? Or is is classified as not needing
any ?
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| Author: | dethkruzer | | Posted: | Apr 18, 2024 14:29 | | Subject: | Adding parts from stud.io file to wishlist? | | Viewed: | 31 times | | Topic: | Help | |
| So I was looking at some fan-made stud.io instructions for a few builds I've
been looking to do. Thing is, these builds have a fair few pieces that would
take quite a lot of time to search and add to a wishlist manually. But as I was
looking through some discussion on reddit, I saw someone mention something about
using a stud.io file to find all the needed parts, or something like that?
Could someone please explain how i could go about doing this?
Thanks.
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| Author: | Brickspert_AU | | Posted: | Apr 17, 2024 22:19 | | Subject: | How to upload an image for a new piece | | Viewed: | 74 times | | Topic: | Technical Issues | |
| Hi all, thanks for the help in advance.
I am trying to upload an image of a piece that I wish to add to the catalogue
but all my imagaes are too big (bigger than the 800 x 600 pixel limit).
How should I go about getting a picture that I can upload?
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| Author: | FlavioLuisTeron | | Posted: | Apr 17, 2024 15:57 | | Subject: | Seller is Ignoring a botched Order. | | Viewed: | 144 times | | Topic: | Help | |
| "I bought something from a seller, and they sent me a box missing quite a
few items, along with items I did not order. I have been trying to get in contact
with them for over a week, and they continue to ignore my messages. What are
my options here? Should I just give them negative feedback and try to get my
money back via a PayPal report, or is there some other way I can resolve this
issue? I would have been fine with the seller sending me all the stuff they forgot
to send, and I would even send back the Bionicle stuff they sent me (I didn't
order Bionicle stuff), but they refuse to answer, and I'm running out of
patience. Does anyone have any ideas?"
This is super Surprising because they had a very high Sale Count with mostly
positive feedbacks.
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| Author: | Poncke | | Posted: | Apr 17, 2024 06:13 | | Subject: | Sent an email to support 2.5 months ago | | Viewed: | 142 times | | Topic: | Help | |
| I sent a ticket to support two and a half months ago and still havent received
a reply
I do not have enough words to express my frustration about this.
There is no ticket system, no ticket reference, not even an option to see the
ticket I logged, no option to follow up. Just absolutely nothing, and this place
is owned by Lego.
Baffling is an understatement.
How do I get a reply from bricklink?
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| Author: | The_Boyz_Bricks | | Posted: | Apr 16, 2024 17:22 | | Subject: | Pay to sort | | Viewed: | 218 times | | Topic: | Help | |
| Hello all! How much would you pay someone to sort a 12 gallon tub of Lego?
I buy Lego at about $2 - $4 a pound if that helps.
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| Author: | gizmocom | | Posted: | Apr 16, 2024 08:53 | | Subject: | Store suspended - Fees | | Viewed: | 306 times | | Topic: | Help | |
| Hi everyone,
My store has been suspended for non-payment of fees. I was away and missed the
deadline (stupid I know!). Payment has now been made.
Anyone know how long it takes to re-open? I have contacted the helpdesk but no
reply as yet and I realise it's my fault but need to get back to selling
again!
Many thanks,
Darren
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| Author: | Halo360 | | Posted: | Apr 15, 2024 13:39 | | Subject: | Unable to Process Payments? | | Viewed: | 122 times | | Topic: | Help | |
| Hello. I am trying to place an order and get this message every time I try, "PayPal
error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again."
I have tried multiple stores and I get this message. Is there anyway to actually
purchase anything through bricklink?
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| Author: | Kivinen | | Posted: | Apr 14, 2024 13:37 | | Subject: | Paypal error | | Viewed: | 81 times | | Topic: | Technical Issues | |
| I have been trying to finish my Cart buyings and I get this message:
PayPal error
We encountered PayPal API error while processing your payment. Please check your
order or payment status and try it again.
CAPTURE VOIDED
Been trying to finish buy for 2 days now.
Last time i buy something was 4 days ago with no problems.
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| Author: | esp_mitch | | Posted: | Apr 13, 2024 09:10 | | Subject: | Buyer not received order UK Royal Mail | | Viewed: | 104 times | | Topic: | Help | |
| Hi All
Just had a buyer contact me this morning after not receiving a £9 minifigure
order that was placed on April 5th. The postage option chosen by the buyer was
a standard 1st class large letter, Postage was paid for and label printed using
the Click and collect Royal Mail service and posted that same evening.
I have sent other parcels since then and have had those orders completed by those
buyers so I know the postbox I used has been visited by the Royal Mail.
I’ve asked the buyer to wait another week and see if anything arrives and in
the meantime I will do some research into what the next steps are.
What is the correct course of action as a seller ? Do I need to refund the buyer
even though they picked a non signed for option for post ? I have no reason to
believe the buyer is not telling the truth but also I’m going to be out £11 if
I have to refund even though I processed the order and paid the postage and sent
it ?
Don’t want to get negative feedback from the buyer if I argue the refund.
Thanks in advance for any help or advice
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| Author: | romanelli | | Posted: | Apr 13, 2024 05:12 | | Subject: | MY ORDER PLACED LIST iS INCOMPLETE | | Viewed: | 90 times | | Topic: | Help | |
| Hello Bilders.
I looking for a long time who knows why on my ORDER PLACED list is only last
16 orders.
Rest of them disappeared and i can't check them.
I send the message to the BL but nobody responded.
Thank for Your help if You can.
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| Author: | npost34 | | Posted: | Apr 12, 2024 20:53 | | Subject: | How do I attach a photo to a message? | | Viewed: | 84 times | | Topic: | Technical Issues | |
| I can’t figure out how to share pics of my inventory to potential customers.
😞
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| Author: | Brickitty | | Posted: | Apr 12, 2024 15:15 | | Subject: | Can't manually edit qty of wanted list items | | Viewed: | 47 times | | Topic: | Technical Issues | |
| While working on my Wanted Lists a few minutes ago through the Add to Wanted
List pop-up from a catalog page, I went back to edit a second time, and the first
edit hadn't saved. Trying repeatedly, it refuses to save any edit to the
Qty or Max Price or Comments of any item already on the Wanted List. Looking
at the work I've done, the issue only seems to have been happening for 15-30
minutes.
Going to the actual Wanted List and attempting to manually edit items also fails,
resulting in the page refusing to save and getting a red error pop-up stating
"Only one item/color combination is allowed per Wanted List" despite
the fact that there is only one, and I'm simply attempting to edit it.
I can only edit a Wanted List item by deleting it and re-adding it, which is
extremely inconvenient. Is anyone else experiencing this issue?
-Jordy (Brickitty)
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| Author: | WildBricks | | Posted: | Apr 12, 2024 13:55 | | Subject: | It's a whatcha-mac-all-it | | Viewed: | 140 times | | Topic: | Help | |
| Found a few stickered parts from this set:
but of the stickered parts cataloged. So I'd like to add one. The problem
is, I'm not much of a comic person and I have no clue what it's called.
So, you comic gurus out there, what is this thing in the middle of the mech's
chest?
Somehow I don't think catalog admin is going to accept "Tile, Round
3 x 3 with Round Domahickey that I think is the Power Pack".
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| Author: | Dino | | Posted: | Apr 12, 2024 06:52 | | Subject: | Light & Sound | | Viewed: | 105 times | | Topic: | Technical Issues | |
| Hi,
I have just been looking for an advertising light. I entered "Light & Sound"
as the search term. My search term was shortened to "light" and I was
shown gear 395 articles. Then I found this light.
The article description then said "Light & Sound".
Why was my search term shortened?
Regards
Werner
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| Author: | MOCstore | | Posted: | Apr 12, 2024 04:46 | | Subject: | Invoice. | | Viewed: | 85 times | | Topic: | Technical Issues | |
| Hi there. When I want to send an invoice I get this massage:
The page cannot be displayed because an internal server error has occurred
Does anyone knows what that means? And how to fix it? This is the second time
I get
This massage from 2 different orders.
Thanks!
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| Author: | WestCoastBrickz | | Posted: | Apr 11, 2024 23:33 | | Subject: | Uploaded wrong Set (Part Out) | | Viewed: | 95 times | | Topic: | Help | |
| I have uploaded the wrong set number (parts uploaded)
Is there any way I can upload again but with negative quantities or must I adjust
each individual stock items' quantity?
Thank you!
|
| Author: | Stuart9 | | Posted: | Apr 11, 2024 17:14 | | Subject: | Large letter boxes U.K. | | Viewed: | 112 times | | Topic: | Help | |
| Can’t find where I bought my large letter boxes, bought a bulk lot a long time
ago.
Looking to buy a few hundred this time, anyone prepared to let me know where
the cheapest place in the U.K. is ?
My C5 are 225 x 160 x 21mm and C4 about 340 x 235 x 21
Thanks in advance
Stuart
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| Author: | tripolinojazz | | Posted: | Apr 11, 2024 13:57 | | Subject: | What is the code of this lego? | | Viewed: | 123 times | | Topic: | Help | |
| Hello everybody! What is the code of this lego part? It Is like 3823 Windscreen
but is close in all the side.
Thank you
|
|
| Author: | popsicle | | Posted: | Apr 11, 2024 13:06 | | Subject: | Buyers Cannot Check Out | | Viewed: | 166 times | | Topic: | Technical Issues | |
| Been seeing a steady flow of concern around this in the forum lately. So, thought
I would repost the fix for those coming here for help, to more easily find.
Don't know. It just rubs the wrong way, knowing of the potential and unnecessary
loss of sales. Guess this is a way of alleviating that idiosyncratic rub of mine
https://www.bricklink.com/message.asp?ID=1462750
-popsicle
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| Author: | JGARDS33 | | Posted: | Apr 11, 2024 12:39 | | Subject: | Help Lego Fans! New, Selling for Daughter | | Viewed: | 159 times | | Topic: | Help | |
| Hi - I need positive feedback in order to begin (sadly) selling my 10,000+ collection
to make room for my 2-year-old angel. Sadly, all my money is going to her (and
IRS) so I can't purchase thus and seeking out a great favor from one lego
dork to another 
Any, any help would be so incredibly appreciated - and if a buyer, Karma works
wonders
Thank you all!!
Best, Jeff
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| Author: | GWD683 | | Posted: | Apr 10, 2024 14:24 | | Subject: | What is the norm here | | Viewed: | 243 times | | Topic: | Help | |
| I’m new to the custom Lego builds and am learning how the community operates.
I’m building the Naboo starfighter and used the auto order function to match
me with sellers.
Most of the orders shipped but one was talking a while and when it shipped they
refunded me for 2 pieces they didn’t have. All fine so far.
But it’s really hard to just order two pieces due to minimum order requirements
and overpaying for shipping.
Is there a way to tell the sellers not to complete the order if you can’t complete
the whole order?
Also the seller is highly rated
Any advice or past experiences would help. Thanks!!
|
| Author: | Stuart9 | | Posted: | Apr 10, 2024 14:07 | | Subject: | Removing NSS | | Viewed: | 110 times | | Topic: | Help | |
| Anyone have the link to get NSS removed.
Delayed order now shipped, how do I clear it.
Thanks in advance
Stuart
|
| Author: | singhmp77 | | Posted: | Apr 10, 2024 13:07 | | Subject: | Moc wanted List not working | | Viewed: | 45 times | | Topic: | Help | |
| Trying to add through the add to wanted list from studio gallery but its not
working. Even the easy buy is not working.
Please let me know what is wrong.
Thanks
|
| Author: | DarthMaul1 | | Posted: | Apr 10, 2024 10:47 | | Subject: | identifying lego plate | | Viewed: | 113 times | | Topic: | Help | |
| trying to identify a lego baseplate that is hard to find on the website i am
not sure if it is lego.
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| Author: | Dhobeck | | Posted: | Apr 10, 2024 10:34 | | Subject: | Weight of set | | Viewed: | 61 times | | Topic: | Help | |
| Is the weight of the set the sealed set or just the parts?
Thanks
SirIceCreamMansBrixNFigs
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| Author: | Dhobeck | | Posted: | Apr 9, 2024 16:02 | | Subject: | Wisconsin store showing under Montana in USA | | Viewed: | 98 times | | Topic: | Technical Issues | |
| The store AlbosStore based in Wisconsin is showing under Montana in the USA open
store list
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| Author: | Ganesha | | Posted: | Apr 9, 2024 07:30 | | Subject: | Can't apply order to the Wanted-List | | Viewed: | 46 times | | Topic: | Technical Issues | |
| Hello,
the “Apply Order” function in the Wanted list does not work correctly.
It is possible to select a suitable order using the "Apply Order" button
and then determine how many parts I would like to take over, but I cannot complete
the process using "Apply to List". So I can press the button but nothing
happens.
I have the problem with both Safari on MacOS and Google Chrome on Windows 10
as well as on the iPhone. Is there a problem with my account?
Many thanks in advance for help.
Ganesha
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| Author: | starforcelego | | Posted: | Apr 8, 2024 17:04 | | Subject: | Returned Lego 200 grams heavier? | | Viewed: | 183 times | | Topic: | Help | |
| So my customer wanted a full refund for the box not being in pristine condition.
Eventually I agreed to a refund and the weight is about 200 grams more than the
advertised weight of the item, tantive 4, which is supposed to weigh 2.4 kg.
Mine weighs 2.6 kg. Wondering if they took out the minifigs and added counterweights
or something? Seals look fine to me.
|
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| Author: | afexx37 | | Posted: | Apr 8, 2024 16:29 | | Subject: | Insurance for your collection | | Viewed: | 75 times | | Topic: | Help | |
| Hello all,
I was wondering how you insure your collections. My collection is worth a substantial
amount of money, and we get a lot of fires in our area. I spoke to our current
company that we have home, auto and pet insurance through; and they said they
don't do that. They said I would want to look into Inland Marine insurance,
and that wasn't correct.
How do you insure yours? Who do you go through? Does it fall in to another category
of some kind?
I'm not getting answers on my end, and would appreciate any advice you could
offer.
Thank you!
|
| Author: | Dhobeck | | Posted: | Apr 8, 2024 14:31 | | Subject: | How to scroll store banner to the side | | Viewed: | 86 times | | Topic: | Help | |
| I see some stores have a scrolling banner. How do I set this up?
Thanks
SirIceCreamMansBrixNFigs
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| Author: | Grimmy911 | | Posted: | Apr 8, 2024 09:43 | | Subject: | can't check out | | Viewed: | 74 times | | Topic: | Technical Issues | |
| I keep getting this message
"One or more items have changes (e.g. new price, sale amount, etc.) that
affect your order total. Please review changes and proceed to checkout again!"
I don't seem to find a button or anything to review to allow me to check
out
please help
Thanks
|
| Author: | DE3PX | | Posted: | Apr 8, 2024 08:49 | | Subject: | order lost in transit and seller is ghosting | | Viewed: | 142 times | | Topic: | Help | |
| i bought an order in January the status of it in the tracking page has been
"shipment is ready for transport to the country of destination" since
January 20th I contacted seller about it multiple times he said he will start
an investigation that was a month ago (february 21st) i contacted the seller
about it a week ago he read the messages but didnt respond at this point i just
want to refund what do i do ?
|
| Author: | mileshuman | | Posted: | Apr 8, 2024 07:20 | | Subject: | “Won’t fit in box” | | Viewed: | 144 times | | Topic: | Technical Issues | |
| I woke to two separate messages from buyers who both say that they can’t check
out, and are receiving an error message saying “Items do not fit in the package”.
Is anyone else experiencing this problem? Is there a simple fix? Do I need to
change something in terms of settings regarding available shipping methods? Thanks!
|
| Author: | sasquatch_eater | | Posted: | Apr 7, 2024 21:54 | | Subject: | One or two? | | Viewed: | 123 times | | Topic: | Help | |
| If somebody bought this item from me:
Do I include two or just one?
Thanks very much for the help.
|
|
| Author: | markofbrick | | Posted: | Apr 7, 2024 18:42 | | Subject: | 'Report this Listing' link on EVERY lot? | | Viewed: | 148 times | | Topic: | Technical Issues | |
| Hello,
While browsing stores I like clicking on items to go to the part ID page to check
colors and prices.
Now there is a long "Report this Listing" link at the very most top right
of every lot next to the item ID.
It takes up a ton of space and I keep accidentally clicking on it, as the top
right is usually where the part ID is, and on user interfaces, is never where
a report button is.
I did not see any options in my settings to remove the link. I don't want
to see the link on every unique store lot I click on. I have reported maybe 1
thing in nearly 20 years.
Is there a way to remove this link? I know how to report if I need to. I don't
need it to be the largest link at all times, it is in the way constantly, as
I'm used to that spot being the actual item I want to see details on not
a "Report" button.
|
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| Author: | Znarfje | | Posted: | Apr 7, 2024 14:34 | | Subject: | Sjabloon trein rails | | Viewed: | 76 times | | Topic: | Help | |
| Beste mede bouwers,
Wij hebben een vraag of er iemand is die de trein sjabloon heeft voor het maken
van een trein baan.
Wij hebben een voorbeeld ontvangen bij een zending 2e hands lego stenen, dit
voorbeeld is niet correct de verhoudingen zijn scheef gekopieerd waardoor hier
niet mee kunt werken.
Wij hebben dit ook al bij Lego nagevraagd maar zij hadden dit niet in voorraad
en konden mij ook niet zeggen uit welke set dit had gezeten, Lego gaf mij via
de mail aan dat wij dit moesten vragen bij Bricklink. Hieronder het A4 uitdraai
van de sjabloon, kan of is er iemand die deze sjabloon in zijn bezit heeft en
genegen is om een kopie toe te kunnen zenden.
|
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| Author: | BondBricks | | Posted: | Apr 7, 2024 13:13 | | Subject: | 9781338219630 how to add French version | | Viewed: | 57 times | | Topic: | Help | |
| I have a French version of 9781338219630 to add to the catalog.
Would eventually like to sell it but for now just adding it to my inventory would
be nice.
I have a picture but every where I try to add the picture it is asking for a
part number.
How do I go about this.
Thanks,
Mark
(If my camera was better the picture would be much clearer as the book colors
are much more vibrant).
|
|
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| Author: | dsc9401 | | Posted: | Apr 7, 2024 04:02 | | Subject: | Anyone know how to edit your wanted list ? | | Viewed: | 56 times | | Topic: | Help | |
| I recently have this problem when I try to modify my wanted list, it always shows
"Only one item/color combination is allowed per wanted list" But I don't
have any duplicate items in this wanted list, I just want to modify the quantity
for some parts, but this message shows up again and again once I try to save
my change. Anyone can help me on this problem? Thanks !
|
|
| Author: | jamesgregurich | | Posted: | Apr 6, 2024 17:20 | | Subject: | Is anyone having trouble checking out | | Viewed: | 47 times | | Topic: | Technical Issues | |
| If you are getting the message PayPal PayKey creation failed you should disconnect
your PayPal and then reconnect it later.
|
| Author: | LucasHN | | Posted: | Apr 6, 2024 05:43 | | Subject: | accidentally added pieces twice | | Viewed: | 103 times | | Topic: | Help | |
| I accidentally added pieces twice to my collection
How can I delete the double pieces? I wouldn't like to go
one by one through all the hundreds of pieces
I managed to remove the set, but when I remove the set, pieces
didn't go with it.
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| Author: | junkpile | | Posted: | Apr 5, 2024 18:45 | | Subject: | When did they stop putting tracking numbers | | Viewed: | 156 times | | Topic: | Help | |
| Hello,
I've been a member for a long time but took a break. When did they stop putting
tracking numbers on our orders? Honestly, it's better to have them. Proves
they shipped the package and lets the buyers know when to expect them. Avoids
porch pirates also.
Thanks,
Junkpile
|
|
| Author: | marcarlo | | Posted: | Apr 5, 2024 05:31 | | Subject: | How to charge customers per x amount of lots | | Viewed: | 89 times | | Topic: | Help | |
| Hello,
I have my own store and I am wondering how I can charge customers for buying
more than 20 lots. Because it takes me so much time to collect the order, I think
it would be fair to base the fee on the amount of lots that are being bought.
How I would like to do it is this:
Every 20 lots = 1 euro extra packing fee.
Could someone help me with this and explain to me how I can set this up in my
store the most efficient way? Also, is there the possibility to let this go automatically?
Thank you in advance!
Kindest regards,
Marc Verkerk
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| Author: | ludvik.simek | | Posted: | Apr 5, 2024 04:42 | | Subject: | Logo on helmet 61189pb05 | | Viewed: | 82 times | | Topic: | Help | |
| Hello Everybody,
I do not have a lot experience with older parts, today I have in hands expensive
minifigure Commander Fox with helmet 61189pb05, where is on inner side C in circle,
is it correct especially on this helmet? Thank you for answer
|
| Author: | jkirby86 | | Posted: | Apr 5, 2024 03:48 | | Subject: | Can't proceed to checkout | | Viewed: | 87 times | | Topic: | Technical Issues | |
| Trying to place an order, but the checkout page won't load and I get booted
back to the store page.
|
| Author: | ludwig44 | | Posted: | Apr 4, 2024 11:16 | | Subject: | Castle Reimagined | | Viewed: | 173 times | | Topic: | Help | |
| Hello, does anyone know or have the link to the image in the Castle Reimagined
event. I'm looking for the one of the king seated on the throne with the
glass windows behind him.
I want to see that build in more detail but cannot find it anywhere. I tried
asking the moderators but its been over a week with no reply.
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| Author: | OnsSteenGoed | | Posted: | Apr 3, 2024 13:14 | | Subject: | Helpdesk question! | | Viewed: | 131 times | | Topic: | Help | |
| I receive this message from a buyer if he wants to pay after placing his order.
"A PayPal error has occurred. Please try again. If the issue persists, please
reachout to the Help Desk with Reference #20240313-77816835aad5."
I have now reported this three times via the Help link at the bottom of the Bricklink
site without a response.
My question now is, does anyone know if I should report such a report in a different
way and where?
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| Author: | Tomek5 | | Posted: | Apr 3, 2024 03:42 | | Subject: | Seller cancel the order, payment via PayPal | | Viewed: | 117 times | | Topic: | Help | |
| Hello,
please help.
At Friday I made an order and pay by PayPal.
2 hours latter order was canceled by seller.
Who is responsible for refund of my money, Bricklink or the seller?
Seller is saying that that need to be solved by bricklink.
Please help.
Thanx,
with best regards
|
| Author: | popsicle | | Posted: | Apr 2, 2024 21:37 | | Subject: | Re: buyers cannot check out | | Viewed: | 216 times | | Topic: | Technical Issues | |
| If your buyers are experiencing the same, the reply to the post is a confirmed
fix. Confirmed in a thoughtful 'thank you' message from the OP via pm.
https://www.bricklink.com/message.asp?ID=1462718
-popsicle
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| Author: | CykillsGarage | | Posted: | Apr 2, 2024 20:59 | | Subject: | Why can't I access the instructions? | | Viewed: | 96 times | | Topic: | Help | |
| Hi there! I've be pretty peeved by some of the new rules and instructions
for BrickLink. I can't view the instructions for a build unless it is not
related to a licensed brand or product. this goes for the same on Moc page on
BL. is there a way to turn the instructions back on for my licensed product related
builds? I don't need it to have the downloadable function, but just a way
to turn the instructions back on.
|
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