Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | kittybrickz  | | Posted: | Apr 16, 2024 23:24 | | Subject: | Re: Technic Axle 3749 | | Viewed: | 37 times | | Topic: | General | |
| In General, jandksleeper writes:
| | I think I may have come across a batch of fake Technic Axle 3749 in Black (the
rare one) in a bulk lot I recently purchased. I have pulled the ones I think
are fake out of my inventory but now I'm starting to question the ones that
I already had as there are 2 slightly different molds. Does anyone have a good
way to tell which are real and which are fake?
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Can you post a pic of two side by side of each that you have to show the differences?
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| Author: | jandksleeper | | Posted: | Apr 16, 2024 22:54 | | Subject: | Technic Axle 3749 | | Viewed: | 75 times | | Topic: | General | |
| I think I may have come across a batch of fake Technic Axle 3749 in Black (the
rare one) in a bulk lot I recently purchased. I have pulled the ones I think
are fake out of my inventory but now I'm starting to question the ones that
I already had as there are 2 slightly different molds. Does anyone have a good
way to tell which are real and which are fake?
|
| Author: | Brick_M | | Posted: | Apr 16, 2024 19:38 | | Subject: | 65% OFF CLEARANCE ON PARTS | | Viewed: | 199 times | | Topic: | Sales | |
| | Pre Summer Sale on parts to free up inventory from storage. |
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| Author: | Jesspickabrick | | Posted: | Apr 16, 2024 19:30 | | Subject: | Problem with order | | Viewed: | 110 times | | Topic: | Problem Order | |
| Good day,
Needing some help from an admin. with a order/cancelation that was done. I received
an order and when doing the process notice paypal informing me that the address
was wrong. I reached out to the buyer and gave them the details with a reply
from the buyer they would fix it. Giving the buyer time to fix it and reaching
out once more, The buyer then came back saying the address was updated. I proceed
to do the normal when paypal notified me that the address had an error. Reached
out to the buyer saying the address is still reading error and would be canceleing
and refunding in full. In which I did refund the buyer in full. However I refunded
the the amount on paypal vs bricklink as there seems to be a step wrong but the
buyer has been refunded. Do need help on that as well as this buyer has left
a neutral comment on my store they may have received from another seller as
the buyer never received anything on my end. I have emailed support with no reply
back regarding this matter and would appreciate if someone reached out to me.
JessBricks
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| Author: | UTLF | | Posted: | Apr 16, 2024 19:01 | | Subject: | Re: Help desk not responding | | Viewed: | 42 times | | Topic: | General | |
| | | After this mutation we've got the Darwin-award-winning BrickLink Customer Service!
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Along with the award, each member of Bricklink staff will receive a fancy helmet
& a personal chauffeur to drive them around in a luxury "party" bus!
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| Author: | macebobo | | Posted: | Apr 16, 2024 18:56 | | Subject: | Re: Help desk not responding | | Viewed: | 34 times | | Topic: | General | |
| In General, 1001bricks writes:
| | In General, randyf writes:
Yay!
After this mutation we've got the Darwin-award-winning BrickLink Customer
Service!
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I do not see any problem /s
Oldie but a good one: http://v4ei.com/comics/2019/11/no-problem.php
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| Author: | custommike | | Posted: | Apr 16, 2024 17:17 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 92 times | | Topic: | Selling | |
| In Selling, popsicle writes:
| | ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
In all our years operating as a vendor here, we’ve used that feature on a handful
of specific listings only, rarely iow. But every listing within this morning’s
order with zero remaining, linked to a stockroom listing of said item. I knew
straight away what the issue was, that the feature had been activated over all
of our inventory. After processing the order, I simply went into our inventory
management page and reset it.
Really don’t know how the change occurred other than not by us. First off, I’m
hardly on that page anymore. Secondly, as said; we've never used that feature
in that manner before. Maybe last night’s update/maintenance or some other event,
who knows
This interrupts how we utilize the very useful Stockroom feature here on BrickLink.
So yeah, perhaps more salient an issue for us than maybe some other vendors.
Nonetheless, just a heads-up to check yours
|
Sounds like I might be confused about what/how that feature is used. I have it
toggled on because I plan to use it to help track which parts are selling or
have sold in the past when choosing new inventory purchases. Are you saying that
people are able to purchase parts where you have zero inventory because that
option is turned on?
Also curious how you use the stockroom feature?
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| Author: | 1001bricks | | Posted: | Apr 16, 2024 16:31 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 56 times | | Topic: | Selling | |
| In Selling, custommike writes:
| | In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
This is the reason I use the Last Six Months Sales Quantity Average for my pricing.
It effectively eliminates people listing the part for sale at high prices and
gives a good idea of what people will actually pay for the part.
|
Just found this one, $10 (?) avg price LOL:
https://www.bricklink.com/catalogPG.asp?P=47457&colorID=1&viewExclude=N&v=P&cID=Y
I just sent a message to the highest price seller
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| Author: | runner.caller | | Posted: | Apr 16, 2024 16:17 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 43 times | | Topic: | Selling | |
| In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
I've been observing this on since the start of my selling around
2016.
It was only avail in a CMF set from 2010 and was $4+
In 2017, it became available in a batman movie CMF and has since released in
3 more sets, and the price has slowly whittled down to $0.75-ish
So it appears, the market eventually catches up, but it can take YEARS.
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| Author: | custommike | | Posted: | Apr 16, 2024 16:14 | | Subject: | Re: Any theories on why a used part costs more ? | | Viewed: | 46 times | | Topic: | Selling | |
| In Selling, getlego writes:
| | I randomly looked at some parts in my inventory and I found one example of a
used part costing ten cents more that a new part. I'm sure I've seen
other examples but that's not the issue. What is it that drives prices the
best. Is it possibly part of the algorithm to fill someone's wanted list
or do people mostly default to used parts on that list? I thought this could
help us sellers use better methods of selling somehow.
The part I'm talking about is 3068bpb0929 2x2 map tile. Last six months .27
cents used, compared to .17 cents new.
any thoughts on this ? I've sometimes thought about listing everything used
unless it was a rare part. You would lose money up front but possibly make more
sales ???? Apparently on this part you would make more money. Just a strange
topic I thought would be fun to discuss.
|
Could be a target for arbitrage - buy the new parts and sell them as used in
your store, $.10 profit per piece.
Personally I think its a good idea to sell everything used because it gets rid
of the people that will complain about a small scratch or whatever.
Either way I would think selling all used or all new is the way to go - having
to manage a whole seperate inventory sound like a nightmare.
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| Author: | custommike | | Posted: | Apr 16, 2024 16:10 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 39 times | | Topic: | Selling | |
| In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
This is the reason I use the Last Six Months Sales Quantity Average for my pricing.
It effectively eliminates people listing the part for sale at high prices and
gives a good idea of what people will actually pay for the part.
|
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| Author: | jennnifer | | Posted: | Apr 16, 2024 15:30 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 60 times | | Topic: | Shipping | |
| In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
|
You are the seller. Your customers are buyers.
You can't ship LEGO via First Class mail. This is just for normal mail that
runs through the roller sorting machines. You should turn off this shipping method.
Go through the Calculate a Price feature on USPS.com to learn the different shipping
methods and their rules and prices.
| | I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
|
These prices are high. Consider purchasing your postage online for a significant
discount.
| |
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
|
Go through your shipping methods. Delete or disable the ones you don't want
to use. Don't trust any 'shared' shipping method on BrickLink. They
are not maintained or updated. You need to learn enough to create your own shipping
methods. I would suggest updating your terms as well.
Good luck,
~Jen
|
|
| Author: | peregrinator | | Posted: | Apr 16, 2024 15:29 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, starbeanie writes:
| | You still have First Class listed as a shipping option, and also have it set
as the default.
|
I think it's the default because it's the least expensive for the buyer.
|
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| Author: | starbeanie | | Posted: | Apr 16, 2024 15:29 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 32 times | | Topic: | Shipping | |
| You still have First Class listed as a shipping option, and also have it set
as the default.
In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
Angie
|
|
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| Author: | peregrinator | | Posted: | Apr 16, 2024 15:28 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 43 times | | Topic: | Shipping | |
| In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
|
First Class parcels could be tracked (First Class was replaced by Ground Advantage).
You definitely shouldn't be sending anything as First Class letter mail now.
| | I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
|
It looks like your First Class option is still active - you can't delete
it until all the orders you sent out with it are completed, cancelled, or purged;
but you can disable it.
By the way, please sign up for Pirate Ship so you can avail yourself of commercial
rates for postage. Ground Advantage starts at $3.79 for the commercial rate,
I believe.
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| Author: | Swatson217 | | Posted: | Apr 16, 2024 15:23 | | Subject: | Re: Email Lego Corporate re: Help Desk concerns | | Viewed: | 53 times | | Topic: | Problem | |
| I agree, but it is better than doing nothing LOL
https://imgur.com/a/UStNuVS
In Problem, MiniRoz writes:
| | In Problem, Swatson217 writes:
| | Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.
(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)
**This is in no way a criticism the humans behind the Help Desk or Admin.**
We DO pay fees every month……
|
I think it would take hundreds and hundreds of emails about this before LEGO
would even consider taking action to help the situation. I spoke with LEGO customer
service last week about something unrelated, but I also asked if they could look
into an issue I was having on BL. Part of the issue was that one of LEGO’s employees
recently opened a store and was selling loads of expensive minifigs that were
incomplete (missing heads and pauldrons, etc), and that BrickLink wasn’t addressing
the issue. The customer service rep put me on hold to ask a supervisor if there
was a way for them to contact BrickLink, and her response was that LEGO and BrickLink
are completely separate and they had no way of communicating with BL. LEGO, of
course, owns BrickLink, so there should be some channel of communication, but
their strategy seems to be compartmentalizing and putting a divide between the
two. I understand why they do that but, as a parent company, I suspect they would
step in if there were a huge outpouring of complaints or if BL became less profitable.
Most sellers have invested heavily on their inventory, so closing stores isn’t
feasible - I’m not sure how/if your proposed strategy would work. I hope someone
chimes in with a more helpful response
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| Author: | Swatson217 | | Posted: | Apr 16, 2024 15:19 | | Subject: | Re: Help desk not responding | | Viewed: | 35 times | | Topic: | General | |
| 👆EXACTLY!
In General, randyf writes:
| | https://www.bricklink.com/message.asp?ID=1442600
In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
In General, uticabrix writes:
| | In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service. 
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| Author: | littlefeisty1 | | Posted: | Apr 16, 2024 15:16 | | Subject: | Frustrated with Shipping Fees being paid | | Viewed: | 175 times | | Topic: | Shipping | |
| When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
Angie
|
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 15:00 | | Subject: | Re: Help desk not responding | | Viewed: | 40 times | | Topic: | General | |
| In General, zorbanj writes:
| | In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
|
They're Highlighted stores
https://www.bricklink.com/browse.asp
Imagine the Featured ones...
But too bad we're not paid for posts in forum; I'd be wealthy
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| Author: | Handballer40 | | Posted: | Apr 16, 2024 14:43 | | Subject: | Neuer Verkäufer | | Viewed: | 54 times | | Topic: | Shipping | |
| Hallo
Ich möchte hier auch ein paar Klemmbausteine verkaufen , habe auch schon ein
upgrade auf Verkäufer gemacht nun soll ich bei der Storeeinstellung eine weiter
Versandart einpflegen ich weiß aber nicht wo, kann mir jemand weiterhelfen.
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| Author: | 1001bricks | | Posted: | Apr 16, 2024 14:19 | | Subject: | Re: Weight Margin | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, MiniRoz writes:
| | In Shipping, 1001bricks writes:
| | In Shipping, MiniRoz writes:
| | Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
IMHO it's a margin to the items weight only.
The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
|
That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.
|
As items weight can vary A LOT depending color, year of production and whatever,
I wouldn't worry.
Simply provide an accurate base weight, then think at the margin to limit errors
you'd pay extra shipping for.
I use 5%, and I really don't / never care about extra shipping paid. Selling
is making an "average" profit, sometimes there are losses - just limit
them, but there will always be.
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| Author: | uticabrix | | Posted: | Apr 16, 2024 14:17 | | Subject: | Re: Help desk not responding | | Viewed: | 48 times | | Topic: | General | |
| In General, zorbanj writes:
| | In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
|
Just above that yes
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| Author: | zorbanj | | Posted: | Apr 16, 2024 14:13 | | Subject: | Re: Help desk not responding | | Viewed: | 42 times | | Topic: | General | |
| In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
|
Or, corporate will conclude that the BL fees charged are too low and raise them
to "improve" service.
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| Author: | zorbanj | | Posted: | Apr 16, 2024 14:11 | | Subject: | Re: Help desk not responding | | Viewed: | 41 times | | Topic: | General | |
| In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
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| Author: | Ossdorp | | Posted: | Apr 16, 2024 14:02 | | Subject: | Re: Which set is this? Part 12 | | Viewed: | 38 times | | Topic: | Searching | |
| Je kunt ook een foto maken en via google zoeken. Dat is veel sneller.
Met vriendelijke groet,
Tim
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