Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies| Author: | kittybrickz  | | Posted: | Apr 16, 2024 23:24 | | Subject: | Re: Technic Axle 3749 | | Viewed: | 37 times | | Topic: | General | |
| In General, jandksleeper writes:
| | I think I may have come across a batch of fake Technic Axle 3749 in Black (the
rare one) in a bulk lot I recently purchased. I have pulled the ones I think
are fake out of my inventory but now I'm starting to question the ones that
I already had as there are 2 slightly different molds. Does anyone have a good
way to tell which are real and which are fake?
|
Can you post a pic of two side by side of each that you have to show the differences?
|
 |
| Author: | jandksleeper | | Posted: | Apr 16, 2024 22:54 | | Subject: | Technic Axle 3749 | | Viewed: | 75 times | | Topic: | General | |
| I think I may have come across a batch of fake Technic Axle 3749 in Black (the
rare one) in a bulk lot I recently purchased. I have pulled the ones I think
are fake out of my inventory but now I'm starting to question the ones that
I already had as there are 2 slightly different molds. Does anyone have a good
way to tell which are real and which are fake?
|
| Author: | Brick_M | | Posted: | Apr 16, 2024 19:38 | | Subject: | 65% OFF CLEARANCE ON PARTS | | Viewed: | 199 times | | Topic: | Sales | |
| | Pre Summer Sale on parts to free up inventory from storage. |
|
| Author: | Jesspickabrick | | Posted: | Apr 16, 2024 19:30 | | Subject: | Problem with order | | Viewed: | 110 times | | Topic: | Problem Order | |
| Good day,
Needing some help from an admin. with a order/cancelation that was done. I received
an order and when doing the process notice paypal informing me that the address
was wrong. I reached out to the buyer and gave them the details with a reply
from the buyer they would fix it. Giving the buyer time to fix it and reaching
out once more, The buyer then came back saying the address was updated. I proceed
to do the normal when paypal notified me that the address had an error. Reached
out to the buyer saying the address is still reading error and would be canceleing
and refunding in full. In which I did refund the buyer in full. However I refunded
the the amount on paypal vs bricklink as there seems to be a step wrong but the
buyer has been refunded. Do need help on that as well as this buyer has left
a neutral comment on my store they may have received from another seller as
the buyer never received anything on my end. I have emailed support with no reply
back regarding this matter and would appreciate if someone reached out to me.
JessBricks
|
|
| Author: | UTLF | | Posted: | Apr 16, 2024 19:01 | | Subject: | Re: Help desk not responding | | Viewed: | 42 times | | Topic: | General | |
| | | After this mutation we've got the Darwin-award-winning BrickLink Customer Service!
|
Along with the award, each member of Bricklink staff will receive a fancy helmet
& a personal chauffeur to drive them around in a luxury "party" bus!
|
|
| Author: | macebobo | | Posted: | Apr 16, 2024 18:56 | | Subject: | Re: Help desk not responding | | Viewed: | 34 times | | Topic: | General | |
| In General, 1001bricks writes:
| | In General, randyf writes:
Yay!
After this mutation we've got the Darwin-award-winning BrickLink Customer
Service!
|
I do not see any problem /s
Oldie but a good one: http://v4ei.com/comics/2019/11/no-problem.php
|
|
| Author: | custommike | | Posted: | Apr 16, 2024 17:17 | | Subject: | Re: After some 18 years of managing a store here | | Viewed: | 92 times | | Topic: | Selling | |
| In Selling, popsicle writes:
| | ... it was easily noted and rectified
Something odd while processing an order this morning: All items within the order
that were sold out, had the red zero active-link to stockroomed (zero) inventory
of that item. What you’d normally see when the “Retain items in store inventory
after items are sold out” is activated within store listings.
In all our years operating as a vendor here, we’ve used that feature on a handful
of specific listings only, rarely iow. But every listing within this morning’s
order with zero remaining, linked to a stockroom listing of said item. I knew
straight away what the issue was, that the feature had been activated over all
of our inventory. After processing the order, I simply went into our inventory
management page and reset it.
Really don’t know how the change occurred other than not by us. First off, I’m
hardly on that page anymore. Secondly, as said; we've never used that feature
in that manner before. Maybe last night’s update/maintenance or some other event,
who knows
This interrupts how we utilize the very useful Stockroom feature here on BrickLink.
So yeah, perhaps more salient an issue for us than maybe some other vendors.
Nonetheless, just a heads-up to check yours
|
Sounds like I might be confused about what/how that feature is used. I have it
toggled on because I plan to use it to help track which parts are selling or
have sold in the past when choosing new inventory purchases. Are you saying that
people are able to purchase parts where you have zero inventory because that
option is turned on?
Also curious how you use the stockroom feature?
|
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 16:31 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 56 times | | Topic: | Selling | |
| In Selling, custommike writes:
| | In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
This is the reason I use the Last Six Months Sales Quantity Average for my pricing.
It effectively eliminates people listing the part for sale at high prices and
gives a good idea of what people will actually pay for the part.
|
Just found this one, $10 (?) avg price LOL:
https://www.bricklink.com/catalogPG.asp?P=47457&colorID=1&viewExclude=N&v=P&cID=Y
I just sent a message to the highest price seller
|
|
| Author: | runner.caller | | Posted: | Apr 16, 2024 16:17 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 43 times | | Topic: | Selling | |
| In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
I've been observing this on since the start of my selling around
2016.
It was only avail in a CMF set from 2010 and was $4+
In 2017, it became available in a batman movie CMF and has since released in
3 more sets, and the price has slowly whittled down to $0.75-ish
So it appears, the market eventually catches up, but it can take YEARS.
|
|
| Author: | custommike | | Posted: | Apr 16, 2024 16:14 | | Subject: | Re: Any theories on why a used part costs more ? | | Viewed: | 46 times | | Topic: | Selling | |
| In Selling, getlego writes:
| | I randomly looked at some parts in my inventory and I found one example of a
used part costing ten cents more that a new part. I'm sure I've seen
other examples but that's not the issue. What is it that drives prices the
best. Is it possibly part of the algorithm to fill someone's wanted list
or do people mostly default to used parts on that list? I thought this could
help us sellers use better methods of selling somehow.
The part I'm talking about is 3068bpb0929 2x2 map tile. Last six months .27
cents used, compared to .17 cents new.
any thoughts on this ? I've sometimes thought about listing everything used
unless it was a rare part. You would lose money up front but possibly make more
sales ???? Apparently on this part you would make more money. Just a strange
topic I thought would be fun to discuss.
|
Could be a target for arbitrage - buy the new parts and sell them as used in
your store, $.10 profit per piece.
Personally I think its a good idea to sell everything used because it gets rid
of the people that will complain about a small scratch or whatever.
Either way I would think selling all used or all new is the way to go - having
to manage a whole seperate inventory sound like a nightmare.
|
|
| Author: | custommike | | Posted: | Apr 16, 2024 16:10 | | Subject: | Re: Incorrect parts price inflation | | Viewed: | 39 times | | Topic: | Selling | |
| In Selling, Leftoverbricks writes:
| | I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.
Take for example this part
This was previously only available in set and
These sets were limited in number and are much sought after.
Since 2024, a new set has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.
This it totally nuts imo.
I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.
To the sellers: do you also experience these kinds of crazy things?
|
This is the reason I use the Last Six Months Sales Quantity Average for my pricing.
It effectively eliminates people listing the part for sale at high prices and
gives a good idea of what people will actually pay for the part.
|
|
| Author: | jennnifer | | Posted: | Apr 16, 2024 15:30 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 60 times | | Topic: | Shipping | |
| In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
|
You are the seller. Your customers are buyers.
You can't ship LEGO via First Class mail. This is just for normal mail that
runs through the roller sorting machines. You should turn off this shipping method.
Go through the Calculate a Price feature on USPS.com to learn the different shipping
methods and their rules and prices.
| | I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
|
These prices are high. Consider purchasing your postage online for a significant
discount.
| |
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
|
Go through your shipping methods. Delete or disable the ones you don't want
to use. Don't trust any 'shared' shipping method on BrickLink. They
are not maintained or updated. You need to learn enough to create your own shipping
methods. I would suggest updating your terms as well.
Good luck,
~Jen
|
|
| Author: | peregrinator | | Posted: | Apr 16, 2024 15:29 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, starbeanie writes:
| | You still have First Class listed as a shipping option, and also have it set
as the default.
|
I think it's the default because it's the least expensive for the buyer.
|
|
| Author: | starbeanie | | Posted: | Apr 16, 2024 15:29 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 32 times | | Topic: | Shipping | |
| You still have First Class listed as a shipping option, and also have it set
as the default.
In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
Angie
|
|
|
| Author: | peregrinator | | Posted: | Apr 16, 2024 15:28 | | Subject: | Re: Frustrated with Shipping Fees being paid | | Viewed: | 43 times | | Topic: | Shipping | |
| In Shipping, littlefeisty1 writes:
| | When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
|
First Class parcels could be tracked (First Class was replaced by Ground Advantage).
You definitely shouldn't be sending anything as First Class letter mail now.
| | I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
|
It looks like your First Class option is still active - you can't delete
it until all the orders you sent out with it are completed, cancelled, or purged;
but you can disable it.
By the way, please sign up for Pirate Ship so you can avail yourself of commercial
rates for postage. Ground Advantage starts at $3.79 for the commercial rate,
I believe.
|
|
| Author: | Swatson217 | | Posted: | Apr 16, 2024 15:23 | | Subject: | Re: Email Lego Corporate re: Help Desk concerns | | Viewed: | 53 times | | Topic: | Problem | |
| I agree, but it is better than doing nothing LOL
https://imgur.com/a/UStNuVS
In Problem, MiniRoz writes:
| | In Problem, Swatson217 writes:
| | Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.
(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)
**This is in no way a criticism the humans behind the Help Desk or Admin.**
We DO pay fees every month……
|
I think it would take hundreds and hundreds of emails about this before LEGO
would even consider taking action to help the situation. I spoke with LEGO customer
service last week about something unrelated, but I also asked if they could look
into an issue I was having on BL. Part of the issue was that one of LEGO’s employees
recently opened a store and was selling loads of expensive minifigs that were
incomplete (missing heads and pauldrons, etc), and that BrickLink wasn’t addressing
the issue. The customer service rep put me on hold to ask a supervisor if there
was a way for them to contact BrickLink, and her response was that LEGO and BrickLink
are completely separate and they had no way of communicating with BL. LEGO, of
course, owns BrickLink, so there should be some channel of communication, but
their strategy seems to be compartmentalizing and putting a divide between the
two. I understand why they do that but, as a parent company, I suspect they would
step in if there were a huge outpouring of complaints or if BL became less profitable.
Most sellers have invested heavily on their inventory, so closing stores isn’t
feasible - I’m not sure how/if your proposed strategy would work. I hope someone
chimes in with a more helpful response
|
|
|
| Author: | Swatson217 | | Posted: | Apr 16, 2024 15:19 | | Subject: | Re: Help desk not responding | | Viewed: | 35 times | | Topic: | General | |
| 👆EXACTLY!
In General, randyf writes:
| | https://www.bricklink.com/message.asp?ID=1442600
In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
In General, uticabrix writes:
| | In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service. 
|
|
|
|
|
| Author: | littlefeisty1 | | Posted: | Apr 16, 2024 15:16 | | Subject: | Frustrated with Shipping Fees being paid | | Viewed: | 175 times | | Topic: | Shipping | |
| When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.
I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.
Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.
Suggestions?
Angie
|
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 15:00 | | Subject: | Re: Help desk not responding | | Viewed: | 40 times | | Topic: | General | |
| In General, zorbanj writes:
| | In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
|
They're Highlighted stores
https://www.bricklink.com/browse.asp
Imagine the Featured ones...
But too bad we're not paid for posts in forum; I'd be wealthy
|
| Author: | Handballer40 | | Posted: | Apr 16, 2024 14:43 | | Subject: | Neuer Verkäufer | | Viewed: | 54 times | | Topic: | Shipping | |
| Hallo
Ich möchte hier auch ein paar Klemmbausteine verkaufen , habe auch schon ein
upgrade auf Verkäufer gemacht nun soll ich bei der Storeeinstellung eine weiter
Versandart einpflegen ich weiß aber nicht wo, kann mir jemand weiterhelfen.
|
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 14:19 | | Subject: | Re: Weight Margin | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, MiniRoz writes:
| | In Shipping, 1001bricks writes:
| | In Shipping, MiniRoz writes:
| | Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
IMHO it's a margin to the items weight only.
The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
|
That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.
|
As items weight can vary A LOT depending color, year of production and whatever,
I wouldn't worry.
Simply provide an accurate base weight, then think at the margin to limit errors
you'd pay extra shipping for.
I use 5%, and I really don't / never care about extra shipping paid. Selling
is making an "average" profit, sometimes there are losses - just limit
them, but there will always be.
|
|
| Author: | uticabrix | | Posted: | Apr 16, 2024 14:17 | | Subject: | Re: Help desk not responding | | Viewed: | 48 times | | Topic: | General | |
| In General, zorbanj writes:
| | In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
|
Just above that yes
|
| Author: | zorbanj | | Posted: | Apr 16, 2024 14:13 | | Subject: | Re: Help desk not responding | | Viewed: | 42 times | | Topic: | General | |
| In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
|
Or, corporate will conclude that the BL fees charged are too low and raise them
to "improve" service.
|
| Author: | zorbanj | | Posted: | Apr 16, 2024 14:11 | | Subject: | Re: Help desk not responding | | Viewed: | 41 times | | Topic: | General | |
| In General, uticabrix writes:
| |
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
You have ~ $20,000 of Bricklink sales per month?
|
| Author: | Ossdorp | | Posted: | Apr 16, 2024 14:02 | | Subject: | Re: Which set is this? Part 12 | | Viewed: | 38 times | | Topic: | Searching | |
| Je kunt ook een foto maken en via google zoeken. Dat is veel sneller.
Met vriendelijke groet,
Tim
|
|
| Author: | MiniRoz | | Posted: | Apr 16, 2024 13:57 | | Subject: | Re: Weight Margin | | Viewed: | 29 times | | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| | In Shipping, MiniRoz writes:
| | Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
IMHO it's a margin to the items weight only.
The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
|
That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.
|
|
| Author: | MiniRoz | | Posted: | Apr 16, 2024 13:44 | | Subject: | Re: Email Lego Corporate re: Help Desk concerns | | Viewed: | 56 times | | Topic: | Problem | |
| In Problem, Swatson217 writes:
| | Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.
(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)
**This is in no way a criticism the humans behind the Help Desk or Admin.**
We DO pay fees every month……
|
I think it would take hundreds and hundreds of emails about this before LEGO
would even consider taking action to help the situation. I spoke with LEGO customer
service last week about something unrelated, but I also asked if they could look
into an issue I was having on BL. Part of the issue was that one of LEGO’s employees
recently opened a store and was selling loads of expensive minifigs that were
incomplete (missing heads and pauldrons, etc), and that BrickLink wasn’t addressing
the issue. The customer service rep put me on hold to ask a supervisor if there
was a way for them to contact BrickLink, and her response was that LEGO and BrickLink
are completely separate and they had no way of communicating with BL. LEGO, of
course, owns BrickLink, so there should be some channel of communication, but
their strategy seems to be compartmentalizing and putting a divide between the
two. I understand why they do that but, as a parent company, I suspect they would
step in if there were a huge outpouring of complaints or if BL became less profitable.
Most sellers have invested heavily on their inventory, so closing stores isn’t
feasible - I’m not sure how/if your proposed strategy would work. I hope someone
chimes in with a more helpful response
|
|
| Author: | popsicle | | Posted: | Apr 16, 2024 13:42 | | Subject: | Re: Weight Margin | | Viewed: | 35 times | | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| | In Shipping, MiniRoz writes:
| | Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
IMHO
|
Not opinion (humble of otherwise) But rather to your knowledge, being
more empirical
| | it's a margin to the items weight only.
The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
|
|
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 13:31 | | Subject: | Re: Weight Margin | | Viewed: | 23 times | | Topic: | Shipping | |
| In Shipping, MiniRoz writes:
| | Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
IMHO it's a margin to the items weight only.
The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).
|
| Author: | MiniRoz | | Posted: | Apr 16, 2024 13:23 | | Subject: | Weight Margin | | Viewed: | 97 times | | Topic: | Shipping | |
| Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?
|
| Author: | 1001bricks | | Posted: | Apr 16, 2024 13:20 | | Subject: | Re: Help desk not responding | | Viewed: | 44 times | | Topic: | General | |
| In General, randyf writes:
Yay!
After this mutation we've got the Darwin-award-winning BrickLink Customer
Service!
|
|
| Author: | randyf | | Posted: | Apr 16, 2024 13:17 | | Subject: | Re: Help desk not responding | | Viewed: | 55 times | | Topic: | General | |
| https://www.bricklink.com/message.asp?ID=1442600
In General, Swatson217 writes:
| | I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
In General, uticabrix writes:
| | In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
|
|
|
| Author: | zorbanj | | Posted: | Apr 16, 2024 11:55 | | Subject: | Re: Which set is this? Part 2 | | Viewed: | 57 times | | Topic: | Searching | |
| https://www.bricklink.com/catalogIn.asp
In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | Dhobeck | | Posted: | Apr 16, 2024 11:49 | | Subject: | Re: Which set is this? part 10 | | Viewed: | 36 times | | Topic: | Searching | |
| In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
Part of
|
| Author: | Dhobeck | | Posted: | Apr 16, 2024 11:46 | | Subject: | Re: Which set is this? Part 6 | | Viewed: | 25 times | | Topic: | Searching | |
| In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
Part of
|
| Author: | Matej_technic | | Posted: | Apr 16, 2024 11:42 | | Subject: | Re: Which set is this? part 7 | | Viewed: | 35 times | | Topic: | Searching | |
| | I know, Nexo knights AXL 70365 |
| Author: | Dhobeck | | Posted: | Apr 16, 2024 11:39 | | Subject: | Re: Which set is this? part 3 | | Viewed: | 30 times | | Topic: | Searching | |
| In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
|
Part of
|
| Author: | Matej_technic | | Posted: | Apr 16, 2024 11:38 | | Subject: | Re: Which set is this? part 4 | | Viewed: | 29 times | | Topic: | Searching | |
| | I know, the set number is 42020 |
| Author: | Dhobeck | | Posted: | Apr 16, 2024 11:37 | | Subject: | Re: Which set is this? Part 2 | | Viewed: | 42 times | | Topic: | Searching | |
| In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
Part of
|
|
| Author: | Swatson217 | | Posted: | Apr 16, 2024 11:28 | | Subject: | Email Lego Corporate re: Help Desk concerns | | Viewed: | 123 times | | Topic: | Problem | |
| Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.
(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)
**This is in no way a criticism the humans behind the Help Desk or Admin.**
We DO pay fees every month……
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:25 | | Subject: | Which set is this? Part 12 | | Viewed: | 97 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:24 | | Subject: | Which set is this? Part 11 | | Viewed: | 55 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:23 | | Subject: | Which set is this? part 10 | | Viewed: | 58 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | psusaxman2000 | | Posted: | Apr 16, 2024 11:22 | | Subject: | Re: Which set is this? part 8 | | Viewed: | 41 times | | Topic: | Searching | |
| In Searching, HenkdeBerg writes:
| | Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
I would suggest that you start here for all your assembles:
https://www.bricklink.com/catalogIn.asp?utm_content=subnav
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:22 | | Subject: | Which set is this? part 9 | | Viewed: | 46 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:19 | | Subject: | Which set is this? part 8 | | Viewed: | 46 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:18 | | Subject: | Which set is this? part 7 | | Viewed: | 54 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:15 | | Subject: | Which set is this? Part 6 | | Viewed: | 49 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:12 | | Subject: | Which set is this? Part 5 | | Viewed: | 54 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:10 | | Subject: | Which set is this? part 4 | | Viewed: | 55 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
|
|
| Author: | crazylegoman | | Posted: | Apr 16, 2024 11:09 | | Subject: | Re: My entire room of Lego! | | Viewed: | 46 times | | Topic: | Sales | |
| | You have to do the sales through your Bricklink store. |
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:09 | | Subject: | Which set is this? part 3 | | Viewed: | 56 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
|
|
| Author: | HenkdeBerg | | Posted: | Apr 16, 2024 11:07 | | Subject: | Which set is this? Part 2 | | Viewed: | 102 times | | Topic: | Searching | |
| Goodday everyone,
I bought a large amount of Lego. Some are still partially assembled, see the
photos.
Can anyone tell me which set this is from?
I can then look for instructions and make it complete again.
Greetings Henk
|
|
|
| Author: | Swatson217 | | Posted: | Apr 16, 2024 10:59 | | Subject: | Re: Help desk not responding | | Viewed: | 45 times | | Topic: | General | |
| I finally sent an email to Lego corporate asking them to address this situation.
Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.
In General, uticabrix writes:
| | In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
|
|
| Author: | yorbrick | | Posted: | Apr 16, 2024 10:50 | | Subject: | Re: Retirement Sale | | Viewed: | 33 times | | Topic: | Sales | |
| In Sales, Brickpickers writes:
| | My grandkids say I'm too old to play with Lego now!!!
|
Tell them they are too young to play with LEGO. Or wait until after they have
gone to bed.
|
| Author: | The_Boyz_Bricks | | Posted: | Apr 16, 2024 10:35 | | Subject: | Re: Up to 50% off until next Tuesday! | | Viewed: | 39 times | | Topic: | Sales | |
| In Sales, The_Boyz_Bricks writes:
| | Sale:
All instructions are 50% off!
All parts are 35% off!
All minifigures are 25% off!
All sets and gear are 20% off!
Sale ends at 12:00 (PDT) 4/16/24!
Don't forget about free shipping for orders over $60 (for US orders)!
And free shipping for orders over $170 (for Canada orders)!
Thanks all!!
|
Sale ends later today so get your orders in!
Thanks all!
|
| Author: | Brickpickers | | Posted: | Apr 16, 2024 10:16 | | Subject: | Retirement Sale | | Viewed: | 222 times | | Topic: | Sales | |
| My grandkids say I'm too old to play with Lego now!!!
I've decided to pack it in and get rid of my huge stock.
1/3 off everything, with a £10 minimum order.
Mike
|
|
| Author: | popsicle | | Posted: | Apr 16, 2024 09:39 | | Subject: | Re: Closing up to order # 25 000 000! | | Viewed: | 61 times | | Topic: | Announce | |
| In Announce, popsicle writes:
| | In Announce, SurplusParts writes:
| | In Announce, EmblaRonja writes:
| | Fellow BrickLinkers,
We are currently closing up to hit order No 25 miljon! What a ride and what a
great achievement from all you members - seller and buyers!
So as a number nerd - if the 25th million order happens to be placed at my store
I will refund all cost and ship it for free anywhere in the world! This offer
limits to an order value of maximum 200 $ or 200 €.
And also - if your store gets it and you post proof in this thread I will give
you 50 % off on an order for you too - up to order value of 200 $/€.
So, what day will it happen? Any day next week?
Also fun to hear if any have had any special order numbers in the past. I don't
think I have but had two orders in numerical order once!
/Niclas
|
I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.
I put a post about it on the forum but i can't find it.
|
I remember. If it helps you find more on the topic, Niek showed himself as
the unofficially point man on this topic. If fact, I believe he achieved the
similar in consecutive order numbers. Anyway, the man is very good at this type
of data analyst and expression: https://www.bricklink.com/message.asp?ID=1320396
|
*analysis
| |
| |
I hope i get the 25 millionth order!!
|
Get busy buying and selling
|
|
|
| Author: | stevetq2 | | Posted: | Apr 16, 2024 09:26 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 27 times | | Topic: | Shipping | |
| Hi
The replacement service for 'signed for' is called 'tracked 24 or
48' with our without signature which is insured up to £150 and costs from
£3.95 for 48 without signature.
Steve
In Shipping, tjb01527 writes:
| | To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.
Tim
In Shipping, stevetq2 writes:
| | Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
|
|
|
| Author: | uticabrix | | Posted: | Apr 16, 2024 09:00 | | Subject: | Re: Help desk not responding | | Viewed: | 57 times | | Topic: | General | |
| In General, bricksinbloom writes:
| | How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
|
| Author: | Crispy796 | | Posted: | Apr 16, 2024 08:50 | | Subject: | UK Based Store Sale. 10-25% off Everything. | | Viewed: | 53 times | | Topic: | Sales | |
| April has been a slow month
Need sales to pick up so how about a sale!
First ever Sale
|
|
| Author: | connectbrick | | Posted: | Apr 16, 2024 06:53 | | Subject: | Help desk not responding | | Viewed: | 163 times | | Topic: | General | |
| How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
|
|
| Author: | yorbrick | | Posted: | Apr 16, 2024 06:02 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 45 times | | Topic: | Shipping | |
| In Shipping, tjb01527 writes:
| | To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.
|
For ~£50 parcels I am still using RM but just the basic Tracked 48 version at
£3.39 (plus 20p extra as I often drop off at PO for convenience). When booking
online it still says that it has compensation to £150. Tracking is enough to
protect against "not delivered" claims and I feel insurance is probably
overkill for damage although it does mean I tend to package boxed sets so they
shouldn't be damaged. I find that decent enough for up to 2kg parcels and
never had an issue with late or lost deliveries with the parcel service (unlike
the large letter service).
I know Evri is slightly cheaper if dropping off light parcels, but there is no
convenient drop-off point for me.
|
|
| Author: | tjb01527 | | Posted: | Apr 16, 2024 05:52 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 41 times | | Topic: | Shipping | |
| Correction.. £9.95 for a small parcel insured up to £5.
Thats still up £5.30. Evri is about £5 & up.
Tim
In Shipping, stevetq2 writes:
| | Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
|
| Author: | minifig.only | | Posted: | Apr 16, 2024 05:47 | | Subject: | Re: offsite payment method | | Viewed: | 38 times | | Topic: | Payment Methods | |
| Thank you for this super quick reaction.
If only the help desk worked like this.
|
|
| Author: | minifig.only | | Posted: | Apr 16, 2024 05:44 | | Subject: | Re: offsite payment method | | Viewed: | 60 times | | Topic: | Payment Methods | |
| I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:
"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."
So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 05:41 | | Subject: | Re: offsite payment method | | Viewed: | 45 times | | Topic: | Payment Methods | |
| In Payment Methods, minifig.only writes:
| | I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:
"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."
So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
|
Even you got a reply from that email, that one is personal information that can't
be shared here on the forum.
PS: Saved your reply quoted.
|
|
| Author: | tjb01527 | | Posted: | Apr 16, 2024 05:18 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 34 times | | Topic: | Shipping | |
| To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.
Tim
In Shipping, stevetq2 writes:
| | Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 04:57 | | Subject: | Re: offsite payment method | | Viewed: | 37 times | | Topic: | Payment Methods | |
| In Help, raf_use writes:
| | In Help, Stellar writes:
| | In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
ehh, the problem is, I wrote to help desk first time in last december...
but you gave me an email address!! at last
I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
|
You can find it again on the Terms of Service https://www.bricklink.com/v3/terms_of_service.page
|
|
| Author: | raf_use | | Posted: | Apr 16, 2024 04:55 | | Subject: | Re: offsite payment method | | Viewed: | 33 times | | Topic: | Payment Methods | |
| In Help, Stellar writes:
| | In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
ehh, the problem is, I wrote to help desk first time in last december...
but you gave me an email address!! at last
I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
|
|
| Author: | Stellar | | Posted: | Apr 16, 2024 04:44 | | Subject: | Re: offsite payment method | | Viewed: | 36 times | | Topic: | Payment Methods | |
| In Help, raf_use writes:
| | Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?
Else you can try emailing them directly to bricklink@support.lego.com
|
|
| Author: | raf_use | | Posted: | Apr 16, 2024 04:21 | | Subject: | offsite payment method | | Viewed: | 131 times | | Topic: | Payment Methods | |
| Hello,
I have a problem
I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high
In help center I can read:
Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.
So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...
Am I doing something wrong? maybe I ask in wrong place?...
or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!
I'm sorry, I'm really frustrated.
Maybe you guys can tell me, what else should I do?
|
|
| Author: | hedgehog_bricks | | Posted: | Apr 16, 2024 02:58 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 32 times | | Topic: | Shipping | |
| In Shipping, yorbrick writes:
| | And it now costs £1.70 on top of the postage price to add signed for. Crazy.
|
Not as bad as some of the Special Delivery services which are now up to £10 more
than they were. The most expensive Special Delivery band is now £30.55!
|
| Author: | sefule | | Posted: | Apr 16, 2024 02:15 | | Subject: | 60% Sale in store | | Viewed: | 188 times | | Topic: | Sales | |
| | Come buy the whole store. 60% off everything. Need it gone. Come buy it quick. |
| Author: | knxguy11340 | | Posted: | Apr 15, 2024 21:02 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 71 times | | Topic: | General | |
| In General, BrickDeals writes:
| | Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.
|
And in 45 U.S. states, it is a felony to NOT pay sales tax on items you purchase
for use and yet millions of 'muricans committed this crime for decades abetted
by Amazon, eBay, etc.
|
| Author: | yonatanderson | | Posted: | Apr 15, 2024 18:48 | | Subject: | 10% off Sale | | Viewed: | 77 times | | Topic: | Sales | |
| | All parts 10% off!!! |
|
| Author: | RebelliousBrick | | Posted: | Apr 15, 2024 18:11 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 76 times | | Topic: | Problem Order | |
| In Problem Order, vrod2000 writes:
| | Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
|
Why did you pay once you saw the shipping was higher than quoted?
| |
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
He told you 6 months because that is the cutoff point for PayPal to file a
dispute!
| |
All of my prior orders are gone and so are my old messages.
|
Orders & messages are purged after 6 months
| |
I was able to download the order (without much details, but it had the prices).
Is there a way to get back my messages? Or order? I did not delete these things.
|
Try contacting the Admins, they need to keep order details etc longer than
6 months for legal purposes
|
|
| Author: | PBM | | Posted: | Apr 15, 2024 18:04 | | Subject: | Store displays plastic buttons? | | Viewed: | 117 times | | Topic: | General | |
| We are in need of a few 2 inch lit screw in LEGO buttons.
One of ours melted today from an incorrect bulb and our replacement unit does
not look good with all of the other cool buttons.
|
|
|
| Author: | Lonely_Brick_OH | | Posted: | Apr 15, 2024 17:06 | | Subject: | Re: Give up overseas shipping? | | Viewed: | 73 times | | Topic: | General | |
| In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | In General, 1001bricks writes:
| | In General, Lonely_Brick_OH writes:
| | I have seen quite the spike in "we did not get our package" things.
|
To where problems arrised, mainly?
How do you ship? Tracked? Insured? Bad shipper change shipper?
Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?
|
Two right now (today). UK and Belgium.
Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.
|
Confusing, as "they will not pay VAT" means they can't have received
the package.
So it can't be "arrived", or at least at destination.
Otherwise "lying"? One says it didn't arrive while tracking shows
it's delivered??
It's technically possible - it even happens to a delivery to me.
Will you let PayPal decide? Why not trying for at least an order?
Something's wrong as 10/80 is absolutely NOT normal for every seller I've
heard of.
Anyway - as you wish.
|
Yes confusing for me also.
I just refunded everyone and locked out the overseas shipping.
This week has been wonderful. No major issues, no missing packages and NO vat
dodging BS. Just glad it is over.
Back to enjoyment of the product again.
|
|
| Author: | yorbrick | | Posted: | Apr 15, 2024 16:05 | | Subject: | Re: Royal Mail Postage Changes | | Viewed: | 48 times | | Topic: | Shipping | |
| In Shipping, stevetq2 writes:
| | Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
And it now costs £1.70 on top of the postage price to add signed for. Crazy.
|
|
| Author: | puffenuff | | Posted: | Apr 15, 2024 16:03 | | Subject: | Re: Incorrect Shipping Classification | | Viewed: | 28 times | | Topic: | Shipping | |
| Perfect, this is exactly what I was looking for. Thank you.
Jonathan
In Shipping, yorbrick writes:
| | In Shipping, puffenuff writes:
| | Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
|
You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
|
|
|
| Author: | yorbrick | | Posted: | Apr 15, 2024 15:59 | | Subject: | Re: Incorrect Shipping Classification | | Viewed: | 34 times | | Topic: | Shipping | |
| In Shipping, puffenuff writes:
| | Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
|
You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
|
|
| Author: | puffenuff | | Posted: | Apr 15, 2024 15:54 | | Subject: | Re: Incorrect Shipping Classification | | Viewed: | 31 times | | Topic: | Shipping | |
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
Thanks.
Jonathan.
In Shipping, Nubs_Select writes:
| | In Shipping, puffenuff writes:
| | Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
You can set a max size restriction in your shipping settings.
|
|
|
| Author: | GerritBaarssen | | Posted: | Apr 15, 2024 15:34 | | Subject: | Crashed my car, 25% off all huge fig stock | | Viewed: | 262 times | | Topic: | Sales | |
| | sale ends 19-04 ( i ship worldwide and very cheap on small orders) |
|
| Author: | zorbanj | | Posted: | Apr 15, 2024 15:26 | | Subject: | Re: To open a box or not? | | Viewed: | 59 times | | Topic: | Selling | |
| In Selling, NikisNiche writes:
| | I have a bunch of sets that I plan to sell. A few of them (I think) got water
damage to the box. The sets are still sealed. One end of the box is kind of crushed,
and my guess is that it got a bit wet and then the weight of the rest of the
box made it get crushed. So I am leaning towards opening the box to confirm the
instructions aren't messed up, so that I can disclose that when I sell it.
But then again, I hate to break the seal of the box. What would you do? (They
are big sets - Disney castle, Big Ben, and Ghostbusters firehouse.)
|
Stickers, electronic components and cloth can also be damaged by water. You might
also have mold on the instructions and/or inside of the box. Lastly, there could
be bugs that were attracted by the water and died in there.
I would open the box up and see what you're dealing with. If I were looking
for a New In Box set I wouldn't buy one with water damage unless the price
reflected it. You could always list it as New, Complete instead of New, Sealed:
https://www.bricklink.com/help.asp?helpID=102
|
|
| Author: | stevetq2 | | Posted: | Apr 15, 2024 15:20 | | Subject: | Royal Mail Postage Changes | | Viewed: | 100 times | | Topic: | Shipping | |
| Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
| Author: | cmorphew | | Posted: | Apr 15, 2024 15:04 | | Subject: | 5% off Sets & Minifigures | | Viewed: | 46 times | | Topic: | Sales | |
| After seeing the May the 4th releases, I need to get some extra funds so am selling
already competitively priced sets with a further 5% discount!
Shipping in the UK only - please help a guy out!
|
|
| Author: | 1001bricks | | Posted: | Apr 15, 2024 15:01 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 54 times | | Topic: | Problem Order | |
| In Problem Order, zorbanj writes:
| | In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
For us it's 1 month.
Using normal rates - not "ground" or such, there's no destination
from here where it takes a month to arrive...
But already wrote another day, it took 7 months (SEVEN) for a single envelope
to arrive in South America, and the buyer didn't even complain and wrote
us when he got it!
Those are real excceptionnal exceptions
|
|
| Author: | Lagunda | | Posted: | Apr 15, 2024 14:41 | | Subject: | Technic & Decorated Pieces 10% Off All Month! | | Viewed: | 56 times | | Topic: | Sales | |
| All Technic and Decorated pieces will be on a 10% Sale all month long.
Decorated sale - does not include Minifigure parts.
Check your order for new magnets.
Free pack of Haribo on orders with a subtotal over $20 in the USA.
Shipping Worldwide
Free Shipping on orders over $50
Standard Shipping in the USA under 4oz is $5.25
|
|
| Author: | Nubs_Select | | Posted: | Apr 15, 2024 14:31 | | Subject: | Re: Incorrect Shipping Classification | | Viewed: | 39 times | | Topic: | Shipping | |
| In Shipping, puffenuff writes:
| | Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
You can set a max size restriction in your shipping settings.
|
|
| Author: | Nubs_Select | | Posted: | Apr 15, 2024 14:30 | | Subject: | Re: To open a box or not? | | Viewed: | 36 times | | Topic: | Selling | |
| In Selling, NikisNiche writes:
| | I have a bunch of sets that I plan to sell. A few of them (I think) got water
damage to the box. The sets are still sealed. One end of the box is kind of crushed,
and my guess is that it got a bit wet and then the weight of the rest of the
box made it get crushed. So I am leaning towards opening the box to confirm the
instructions aren't messed up, so that I can disclose that when I sell it.
But then again, I hate to break the seal of the box. What would you do? (They
are big sets - Disney castle, Big Ben, and Ghostbusters firehouse.)
|
Since the boxes have water damage and that can mess up instructions like you
mentioned I’d recommend opening them and selling them as open box as otherwise
you might end up selling someone some badly damaged instructions and it would
make things complicated
|
|
| Author: | puffenuff | | Posted: | Apr 15, 2024 14:30 | | Subject: | Incorrect Shipping Classification | | Viewed: | 78 times | | Topic: | Shipping | |
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
|
| Author: | NikisNiche | | Posted: | Apr 15, 2024 14:23 | | Subject: | To open a box or not? | | Viewed: | 136 times | | Topic: | Selling | |
| I have a bunch of sets that I plan to sell. A few of them (I think) got water
damage to the box. The sets are still sealed. One end of the box is kind of crushed,
and my guess is that it got a bit wet and then the weight of the rest of the
box made it get crushed. So I am leaning towards opening the box to confirm the
instructions aren't messed up, so that I can disclose that when I sell it.
But then again, I hate to break the seal of the box. What would you do? (They
are big sets - Disney castle, Big Ben, and Ghostbusters firehouse.)
|
|
| Author: | jennnifer | | Posted: | Apr 15, 2024 14:08 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 47 times | | Topic: | Problem Order | |
| In Problem Order, zorbanj writes:
| | In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
I made it up right there on the spot!
~Jen
|
| Author: | zorbanj | | Posted: | Apr 15, 2024 13:59 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 51 times | | Topic: | Problem Order | |
| In Problem Order, jennnifer writes:
| | In Problem Order, vrod2000 writes:
| |
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
|
Where did you get this 2 month "rule"?
|
|
| Author: | popsicle | | Posted: | Apr 15, 2024 13:49 | | Subject: | Re: Closing up to order # 25 000 000! | | Viewed: | 76 times | | Topic: | Announce | |
| In Announce, SurplusParts writes:
| | In Announce, EmblaRonja writes:
| | Fellow BrickLinkers,
We are currently closing up to hit order No 25 miljon! What a ride and what a
great achievement from all you members - seller and buyers!
So as a number nerd - if the 25th million order happens to be placed at my store
I will refund all cost and ship it for free anywhere in the world! This offer
limits to an order value of maximum 200 $ or 200 €.
And also - if your store gets it and you post proof in this thread I will give
you 50 % off on an order for you too - up to order value of 200 $/€.
So, what day will it happen? Any day next week?
Also fun to hear if any have had any special order numbers in the past. I don't
think I have but had two orders in numerical order once!
/Niclas
|
I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.
I put a post about it on the forum but i can't find it.
|
I remember. If it helps you find more on the topic, Niek showed himself as
the unofficially point man on this topic. If fact, I believe he achieved the
similar in consecutive order numbers. Anyway, the man is very good at this type
of data analyst and expression: https://www.bricklink.com/message.asp?ID=1320396
| |
I hope i get the 25 millionth order!!
|
Get busy buying and selling
|
|
| Author: | jennnifer | | Posted: | Apr 15, 2024 13:14 | | Subject: | Re: Messages and Orders purged! | | Viewed: | 61 times | | Topic: | Problem Order | |
| In Problem Order, vrod2000 writes:
| | Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
|
You would have known the shipping charges when you paid. Are you talking about
customs fees or taxes? Was there a VAT form attached to your parcel?
| |
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
|
I do not believe this is accurate. Any package without movement within 2 months
is considered lost.
| |
All of my prior orders are gone and so are my old messages.
|
BrickLink purges all non-problem orders after 6 months.
| |
I was able to download the order (without much details, but it had the prices).
|
You would have received a detailed invoice when you made your purchase. Find
it in your email account.
| |
Is there a way to get back my messages? Or order? I did not delete these things.
|
No, but BrickLink messages should also be sent to your email. Have a look!
Unless your seller failed to attach the VAT receipt to your order, whatever charges
that occurred were likely not their fault. However, 6 months is a ridiculous
time frame and they should have responded to you by now with either a refund
or a resolution you could both agree to.
Good luck,
~Jen
|
|
| Author: | vrod2000 | | Posted: | Apr 15, 2024 12:59 | | Subject: | Messages and Orders purged! | | Viewed: | 138 times | | Topic: | Problem Order | |
| Can anyone help?
After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)
The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.
He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.
All of my prior orders are gone and so are my old messages.
I was able to download the order (without much details, but it had the prices).
Is there a way to get back my messages? Or order? I did not delete these things.
thanks!
|
|
| Author: | yorbrick | | Posted: | Apr 15, 2024 11:47 | | Subject: | Re: Min-Buy not working | | Viewed: | 30 times | | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| | In Shipping, yorbrick writes:
| | | | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
|
Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775
I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.
I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
|
I don't know now, maybe possible you can. I don't ship internationally
any more to try.
But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.
|
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