BrickLink Discussion Forum

In Selling, Leftoverbricks writes:

I observe that some parts are regularly offered for exorbitant prices when there
is actually no reason for this.

Take for example this part

19730 Minifigure, Headgear Helmet Rectangular (Minecraft)
Parts: Minifigure, Headgear {Pearl Gold}

This was previously only available in set

21127-1 (Inv) The Fortress
959 Parts, 4 Minifigures, 2016
Sets: Minecraft

and

21137-1 (Inv) The Mountain Cave
2822 Parts, 6 Minifigures, 2017
Sets: Minecraft

These sets were limited in number and are much sought after.

Since 2024, a new set

21252-1 (Inv) The Armory
196 Parts, 2 Minifigures, 2023
Sets: Minecraft

has been available that contains this part.
It can be purchased in any LEGO store or reseller. But I still see that every
new seller of this part bases their price on the original price when this part
was still rare.

This it totally nuts imo.

I'm thinking of parting out 10 sets containing this part and pricing them
at around 50 cents to change the price guide which will force future sellers
of this item to sell this item cheaper.

To the sellers: do you also experience these kinds of crazy things?

This is the reason I use the Last Six Months Sales Quantity Average for my pricing.
It effectively eliminates people listing the part for sale at high prices and
gives a good idea of what people will actually pay for the part.

Author:

jennnifer

Posted:

Apr 16, 2024 15:30

Subject:

Re: Frustrated with Shipping Fees being paid

Viewed:

63 times

Topic:

In Shipping, littlefeisty1 writes:

You are the seller. Your customers are buyers.

You can't ship LEGO via First Class mail. This is just for normal mail that
runs through the roller sorting machines. You should turn off this shipping method.
Go through the Calculate a Price feature on USPS.com to learn the different shipping
methods and their rules and prices.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

These prices are high. Consider purchasing your postage online for a significant
discount.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Go through your shipping methods. Delete or disable the ones you don't want
to use. Don't trust any 'shared' shipping method on BrickLink. They
are not maintained or updated. You need to learn enough to create your own shipping
methods. I would suggest updating your terms as well.

Angie

Good luck,
~Jen

Author:

peregrinator

Posted:

Apr 16, 2024 15:29

Subject:

Re: Frustrated with Shipping Fees being paid

Viewed:

35 times

Topic:

In Shipping, starbeanie writes:

You still have First Class listed as a shipping option, and also have it set
as the default.

I think it's the default because it's the least expensive for the buyer.

Author:

starbeanie

Posted:

Apr 16, 2024 15:29

Subject:

Re: Frustrated with Shipping Fees being paid

Viewed:

33 times

Topic:

You still have First Class listed as a shipping option, and also have it set
as the default.

In Shipping, littlefeisty1 writes:

When I opened my store shipping was a weight scale, starting at $3.00 but hat
really only covers First Class postage, which can't be tracked. One package
sent First Class still hasn't arrived to the sller, after 2 weeks.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

Suggestions?

Angie

Author:

peregrinator

Posted:

Apr 16, 2024 15:28

Subject:

Re: Frustrated with Shipping Fees being paid

Viewed:

44 times

Topic:

In Shipping, littlefeisty1 writes:

First Class parcels could be tracked (First Class was replaced by Ground Advantage).
You definitely shouldn't be sending anything as First Class letter mail now.

I changed my shipping options to 2 methods that provide tracking information
- Ground Advantage for $5.95 and Priority which is $9.85.

Problem is buyers are still paying the $3.00 so every shipment I eat a min. of
$2.95. I'm sure it's something I haven't done, don't know how
to do, etc.

It looks like your First Class option is still active - you can't delete
it until all the orders you sent out with it are completed, cancelled, or purged;
but you can disable it.

By the way, please sign up for Pirate Ship so you can avail yourself of commercial
rates for postage. Ground Advantage starts at $3.79 for the commercial rate,
I believe.

Author:

Swatson217

Posted:

Apr 16, 2024 15:23

Subject:

Re: Email Lego Corporate re: Help Desk concerns

Viewed:

53 times

Topic:

Problem

I agree, but it is better than doing nothing LOL

https://imgur.com/a/UStNuVS

In Problem, MiniRoz writes:

In Problem, Swatson217 writes:

Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.

(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)

**This is in no way a criticism the humans behind the Help Desk or Admin.**

We DO pay fees every month……

I think it would take hundreds and hundreds of emails about this before LEGO
would even consider taking action to help the situation. I spoke with LEGO customer
service last week about something unrelated, but I also asked if they could look
into an issue I was having on BL. Part of the issue was that one of LEGO’s employees
recently opened a store and was selling loads of expensive minifigs that were
incomplete (missing heads and pauldrons, etc), and that BrickLink wasn’t addressing
the issue. The customer service rep put me on hold to ask a supervisor if there
was a way for them to contact BrickLink, and her response was that LEGO and BrickLink
are completely separate and they had no way of communicating with BL. LEGO, of
course, owns BrickLink, so there should be some channel of communication, but
their strategy seems to be compartmentalizing and putting a divide between the
two. I understand why they do that but, as a parent company, I suspect they would
step in if there were a huge outpouring of complaints or if BL became less profitable.
Most sellers have invested heavily on their inventory, so closing stores isn’t
feasible - I’m not sure how/if your proposed strategy would work. I hope someone
chimes in with a more helpful response

Author:

Swatson217

Posted:

Apr 16, 2024 15:19

Subject:

Re: Help desk not responding

Viewed:

38 times

Topic:

General

👆EXACTLY!

In General, randyf writes:

https://www.bricklink.com/message.asp?ID=1442600

In General, Swatson217 writes:

I finally sent an email to Lego corporate asking them to address this situation.

Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.

In General, uticabrix writes:

In General, bricksinbloom writes:

How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.

Author:

littlefeisty1

Posted:

Apr 16, 2024 15:16

Subject:

Frustrated with Shipping Fees being paid

Viewed:

176 times

Topic:

Author:

1001bricks

Posted:

Apr 16, 2024 15:00

Subject:

Re: Help desk not responding

Viewed:

40 times

Topic:

General

In General, zorbanj writes:

In General, uticabrix writes:

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.

You have ~ $20,000 of Bricklink sales per month?

They're Highlighted stores

https://www.bricklink.com/browse.asp

Imagine the Featured ones...

But too bad we're not paid for posts in forum; I'd be wealthy

Author:

Handballer40

Posted:

Apr 16, 2024 14:43

Subject:

Neuer Verkäufer

Viewed:

54 times

Topic: