BrickLink Discussion Forum

In Shipping, 1001bricks writes:

In Shipping, MiniRoz writes:

Hello there! When setting up shipping, does the weight margin apply to just the
weight of the items or to the item weight plus the base weight? So, if the base
weight is 1oz and the items purchased totals 5oz, would a 10% weight margin apply
to 5oz or 6oz?

IMHO it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).

That definitely would make the most sense, but above the adjustment fields, it
states “All adjustments will be combined to calculate total weight and dimension”,
which I interpret as base weight + item weight x weight margin. That doesn’t
make sense to me, but I can’t find anything on BL that clarifies this.

Author:

MiniRoz

Posted:

Apr 16, 2024 13:44

Subject:

Re: Email Lego Corporate re: Help Desk concerns

Viewed:

56 times

Topic:

Problem

In Problem, Swatson217 writes:

Maybe if we all email Lego corporate expressing concerns about the Help Desk
situation, eventually they will at least address it in some way. Fixing it would
be ideal, but information would at least be nice.

(Yes I know they will probably just ignore our emails, but we have no other
recourse as far as I can tell.)

**This is in no way a criticism the humans behind the Help Desk or Admin.**

We DO pay fees every month……

I think it would take hundreds and hundreds of emails about this before LEGO
would even consider taking action to help the situation. I spoke with LEGO customer
service last week about something unrelated, but I also asked if they could look
into an issue I was having on BL. Part of the issue was that one of LEGO’s employees
recently opened a store and was selling loads of expensive minifigs that were
incomplete (missing heads and pauldrons, etc), and that BrickLink wasn’t addressing
the issue. The customer service rep put me on hold to ask a supervisor if there
was a way for them to contact BrickLink, and her response was that LEGO and BrickLink
are completely separate and they had no way of communicating with BL. LEGO, of
course, owns BrickLink, so there should be some channel of communication, but
their strategy seems to be compartmentalizing and putting a divide between the
two. I understand why they do that but, as a parent company, I suspect they would
step in if there were a huge outpouring of complaints or if BL became less profitable.
Most sellers have invested heavily on their inventory, so closing stores isn’t
feasible - I’m not sure how/if your proposed strategy would work. I hope someone
chimes in with a more helpful response

Author:

popsicle

Posted:

Apr 16, 2024 13:42

Subject:

Re: Weight Margin

Viewed:

38 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, MiniRoz writes:

IMHO

Not opinion (humble of otherwise) But rather to your knowledge, being
more empirical

it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).

Author:

1001bricks

Posted:

Apr 16, 2024 13:31

Subject:

Re: Weight Margin

Viewed:

24 times

Topic:

In Shipping, MiniRoz writes:

IMHO it's a margin to the items weight only.

The base weight you *know* it, so you provide your exact number (with or without
a margin or an average).

Author:

MiniRoz

Posted:

Apr 16, 2024 13:23

Subject:

Weight Margin

Viewed:

103 times

Topic:

Author:

1001bricks

Posted:

Apr 16, 2024 13:20

Subject:

Re: Help desk not responding

Viewed:

44 times

Topic:

In General, randyf writes:

https://www.bricklink.com/message.asp?ID=1442600

Yay!
After this mutation we've got the Darwin-award-winning BrickLink Customer
Service!

Author:

randyf

Posted:

Apr 16, 2024 13:17

Subject:

Re: Help desk not responding

Viewed:

55 times

Topic:

https://www.bricklink.com/message.asp?ID=1442600

In General, Swatson217 writes:

I finally sent an email to Lego corporate asking them to address this situation.

Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.

In General, uticabrix writes:

In General, bricksinbloom writes:

How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.

Author:

zorbanj

Posted:

Apr 16, 2024 11:55

Subject:

Re: Which set is this? Part 2

Viewed:

58 times

Topic:

https://www.bricklink.com/catalogIn.asp

In Searching, HenkdeBerg writes:

Goodday everyone,

I bought a large amount of Lego. Some are still partially assembled, see the
photos.

Can anyone tell me which set this is from?

I can then look for instructions and make it complete again.

Greetings Henk

Author:

Dhobeck

Posted:

Apr 16, 2024 11:49

Subject:

Re: Which set is this? part 10

Viewed:

36 times

Topic:

In Searching, HenkdeBerg writes:

Part of

70600-1 (Inv) Ninja Bike Chase
216 Parts, 3 Minifigures, 2016
Sets: NINJAGO: Skybound

Author:

Dhobeck

Posted:

Apr 16, 2024 11:46

Subject:

Re: Which set is this? Part 6

Viewed:

25 times

Topic:

In Searching, HenkdeBerg writes:

Part of

70792-1 (Inv) Skull Slicer
71 Parts, 2015
Sets: BIONICLE

Author:

Matej_technic

Posted:

Apr 16, 2024 11:42

Subject:

Re: Which set is this? part 7

Viewed:

35 times

Topic:

I know, Nexo knights AXL 70365

Author:

Dhobeck

Posted:

Apr 16, 2024 11:39

Subject:

Re: Which set is this? part 3

Viewed:

30 times

Topic:

In Searching, HenkdeBerg writes:

Part of

7700-1 (Inv) Stealth Hunter
160 Parts, 1 Minifigure, 2006
Sets: Exo-Force

Author:

Matej_technic

Posted:

Apr 16, 2024 11:38

Subject:

Re: Which set is this? part 4

Viewed:

29 times

Topic:

I know, the set number is 42020

Author:

Dhobeck

Posted:

Apr 16, 2024 11:37

Subject:

Re: Which set is this? Part 2

Viewed:

42 times

Topic:

In Searching, HenkdeBerg writes:

Part of

60084-1 (Inv) Racing Bike Transporter
170 Parts, 2 Minifigures, 2015
Sets: Town: City: Race

Author:

Swatson217

Posted:

Apr 16, 2024 11:28

Subject:

Email Lego Corporate re: Help Desk concerns

Viewed:

125 times

Topic:

Problem

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:25

Subject:

Which set is this? Part 12

Viewed:

97 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:24

Subject:

Which set is this? Part 11

Viewed:

56 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:23

Subject:

Which set is this? part 10

Viewed:

59 times

Topic:

Author:

psusaxman2000

Posted:

Apr 16, 2024 11:22

Subject:

Re: Which set is this? part 8

Viewed:

41 times

Topic:

In Searching, HenkdeBerg writes:

I would suggest that you start here for all your assembles:
https://www.bricklink.com/catalogIn.asp?utm_content=subnav

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:22

Subject:

Which set is this? part 9

Viewed:

47 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:19

Subject:

Which set is this? part 8

Viewed:

47 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:18

Subject:

Which set is this? part 7

Viewed:

54 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:15

Subject:

Which set is this? Part 6

Viewed:

50 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:12

Subject:

Which set is this? Part 5

Viewed:

54 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:10

Subject:

Which set is this? part 4

Viewed:

55 times

Topic:

Author:

crazylegoman

Posted:

Apr 16, 2024 11:09

Subject:

Re: My entire room of Lego!

Viewed:

47 times

Topic:

You have to do the sales through your Bricklink store.

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:09

Subject:

Which set is this? part 3

Viewed:

56 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 16, 2024 11:07

Subject:

Which set is this? Part 2

Viewed:

102 times

Topic:

Author:

Swatson217

Posted:

Apr 16, 2024 10:59

Subject:

Re: Help desk not responding

Viewed:

46 times

Topic:

In General, bricksinbloom writes:

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.

Author:

yorbrick

Posted:

Apr 16, 2024 10:50

Subject:

Re: Retirement Sale

Viewed:

33 times

Topic:

In Sales, Brickpickers writes:

My grandkids say I'm too old to play with Lego now!!!

Tell them they are too young to play with LEGO. Or wait until after they have
gone to bed.

Author:

The_Boyz_Bricks

Posted:

Apr 16, 2024 10:35

Subject:

Re: Up to 50% off until next Tuesday!

Viewed:

40 times

Topic:

In Sales, The_Boyz_Bricks writes:

Sale:
All instructions are 50% off!
All parts are 35% off!
All minifigures are 25% off!
All sets and gear are 20% off!

Sale ends at 12:00 (PDT) 4/16/24!

Don't forget about free shipping for orders over $60 (for US orders)!
And free shipping for orders over $170 (for Canada orders)!

Thanks all!!

Sale ends later today so get your orders in!

Thanks all!

Author:

Brickpickers

Posted:

Apr 16, 2024 10:16

Subject:

Retirement Sale

Viewed:

230 times

Topic:

My grandkids say I'm too old to play with Lego now!!!
I've decided to pack it in and get rid of my huge stock.
1/3 off everything, with a £10 minimum order.
Mike

Author:

popsicle

Posted:

Apr 16, 2024 09:39

Subject:

Re: Closing up to order # 25 000 000!

Viewed:

62 times

Topic:

Announce

In Announce, popsicle writes:

In Announce, SurplusParts writes:

In Announce, EmblaRonja writes:

Fellow BrickLinkers,

We are currently closing up to hit order No 25 miljon! What a ride and what a
great achievement from all you members - seller and buyers!

So as a number nerd - if the 25th million order happens to be placed at my store
I will refund all cost and ship it for free anywhere in the world! This offer
limits to an order value of maximum 200 $ or 200 €.

And also - if your store gets it and you post proof in this thread I will give
you 50 % off on an order for you too - up to order value of 200 $/€.

So, what day will it happen? Any day next week?

Also fun to hear if any have had any special order numbers in the past. I don't
think I have but had two orders in numerical order once!

/Niclas

I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.

I put a post about it on the forum but i can't find it.

I remember. If it helps you find more on the topic, Niek showed himself as
the unofficially point man on this topic. If fact, I believe he achieved the
similar in consecutive order numbers. Anyway, the man is very good at this type
of data analyst and expression: https://www.bricklink.com/message.asp?ID=1320396

*analysis

I hope i get the 25 millionth order!!

Get busy buying and selling

Author:

stevetq2

Posted:

Apr 16, 2024 09:26

Subject:

Re: Royal Mail Postage Changes

Viewed:

29 times

Topic:

Hi

The replacement service for 'signed for' is called 'tracked 24 or
48' with our without signature which is insured up to £150 and costs from
£3.95 for 48 without signature.

Steve

In Shipping, tjb01527 writes:

To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

Tim

In Shipping, stevetq2 writes:

Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve

Author:

uticabrix

Posted:

Apr 16, 2024 09:00

Subject:

Re: Help desk not responding

Viewed:

58 times

Topic:

In General, bricksinbloom writes:

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.

Author:

Crispy796

Posted:

Apr 16, 2024 08:50

Subject:

UK Based Store Sale. 10-25% off Everything.

Viewed:

54 times

Topic:

April has been a slow month

Need sales to pick up so how about a sale!

First ever Sale

Author:

minifig.only

Posted:

Apr 16, 2024 07:51

Subject:

Re: Help desk not responding

Viewed:

64 times

Topic:

There is no average response time.
Because apparently no one has yet received a response via the new Helpdesk.
I have mentioned this here in the forum several times:
https://www.bricklink.com/message.asp?ID=1457362
https://www.bricklink.com/message.asp?ID=1460868
https://www.bricklink.com/message.asp?ID=1464889

But nobody knows now, the admins are silent and the forum moderators don't
get any information either.

Author:

connectbrick

Posted:

Apr 16, 2024 06:53

Subject:

Help desk not responding

Viewed:

165 times

Topic:

Author:

yorbrick

Posted:

Apr 16, 2024 06:02

Subject:

Re: Royal Mail Postage Changes

Viewed:

46 times

Topic:

In Shipping, tjb01527 writes:

For ~£50 parcels I am still using RM but just the basic Tracked 48 version at
£3.39 (plus 20p extra as I often drop off at PO for convenience). When booking
online it still says that it has compensation to £150. Tracking is enough to
protect against "not delivered" claims and I feel insurance is probably
overkill for damage although it does mean I tend to package boxed sets so they
shouldn't be damaged. I find that decent enough for up to 2kg parcels and
never had an issue with late or lost deliveries with the parcel service (unlike
the large letter service).

I know Evri is slightly cheaper if dropping off light parcels, but there is no
convenient drop-off point for me.

Author:

tjb01527

Posted:

Apr 16, 2024 05:52

Subject:

Re: Royal Mail Postage Changes

Viewed:

41 times

Topic:

Correction.. £9.95 for a small parcel insured up to £5.
Thats still up £5.30. Evri is about £5 & up.

Tim

In Shipping, stevetq2 writes:

Author:

minifig.only

Posted:

Apr 16, 2024 05:47

Subject:

Re: offsite payment method

Viewed:

41 times

Topic:

Thank you for this super quick reaction.
If only the help desk worked like this.

Author:

minifig.only

Posted:

Apr 16, 2024 05:44

Subject:

Re: offsite payment method

Viewed:

65 times

Topic:

I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:

"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."

So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.

Author:

Stellar

Posted:

Apr 16, 2024 05:41

Subject:

Re: offsite payment method

Viewed:

49 times

Topic:

In Payment Methods, minifig.only writes:

Even you got a reply from that email, that one is personal information that can't
be shared here on the forum.

PS: Saved your reply quoted.

Author:

tjb01527

Posted:

Apr 16, 2024 05:18

Subject:

Re: Royal Mail Postage Changes

Viewed:

34 times

Topic:

Author:

Stellar

Posted:

Apr 16, 2024 04:57

Subject:

Re: offsite payment method

Viewed:

46 times

Topic:

https://www.bricklink.com/v3/terms_of_service.page

In Help, raf_use writes:

In Help, Stellar writes:

In Help, raf_use writes:

Hello,

I have a problem

I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high

In help center I can read:

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.

So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...

Am I doing something wrong? maybe I ask in wrong place?...

or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!

I'm sorry, I'm really frustrated.

Maybe you guys can tell me, what else should I do?

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com

ehh, the problem is, I wrote to help desk first time in last december...

but you gave me an email address!! at last

I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!

You can find it again on the Terms of Service

Author:

raf_use

Posted:

Apr 16, 2024 04:55

Subject:

Re: offsite payment method

Viewed:

37 times

Topic:

In Help, Stellar writes:

In Help, raf_use writes:

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com

ehh, the problem is, I wrote to help desk first time in last december...

but you gave me an email address!! at last

I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!

Author:

Stellar

Posted:

Apr 16, 2024 04:44

Subject:

Re: offsite payment method

Viewed:

38 times

Topic:

In Help, raf_use writes:

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com

Author:

raf_use

Posted:

Apr 16, 2024 04:21

Subject:

offsite payment method

Viewed:

144 times

Topic:

Author:

hedgehog_bricks

Posted:

Apr 16, 2024 02:58

Subject:

Re: Royal Mail Postage Changes

Viewed:

33 times

Topic:

In Shipping, yorbrick writes:

And it now costs £1.70 on top of the postage price to add signed for. Crazy.

Not as bad as some of the Special Delivery services which are now up to £10 more
than they were. The most expensive Special Delivery band is now £30.55!

Author:

sefule

Posted:

Apr 16, 2024 02:15

Subject:

60% Sale in store

Viewed:

191 times

Topic:

Come buy the whole store. 60% off everything. Need it gone. Come buy it quick.

Author:

knxguy11340

Posted:

Apr 15, 2024 21:02

Subject:

Re: Give up overseas shipping?

Viewed:

72 times

Topic:

In General, BrickDeals writes:

Then Europeans whine about VAT even though they voted for welfare states, so
they want you to lie on customs form, which is a federal crime.

And in 45 U.S. states, it is a felony to NOT pay sales tax on items you purchase
for use and yet millions of 'muricans committed this crime for decades abetted
by Amazon, eBay, etc.

Author:

yonatanderson

Posted:

Apr 15, 2024 18:48

Subject:

10% off Sale

Viewed:

78 times

Topic:

All parts 10% off!!!

Author:

RebelliousBrick

Posted:

Apr 15, 2024 18:11

Subject:

Re: Messages and Orders purged!

Viewed:

77 times

Topic:

In Problem Order, vrod2000 writes:

Can anyone help?

After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)

Why did you pay once you saw the shipping was higher than quoted?

The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.

He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.

He told you 6 months because that is the cutoff point for PayPal to file a
dispute!

All of my prior orders are gone and so are my old messages.

Orders & messages are purged after 6 months

I was able to download the order (without much details, but it had the prices).

Is there a way to get back my messages? Or order? I did not delete these things.

Try contacting the Admins, they need to keep order details etc longer than
6 months for legal purposes

thanks!

Author:

PBM

Posted:

Apr 15, 2024 18:04

Subject:

Store displays plastic buttons?

Viewed:

118 times

Topic:

We are in need of a few 2 inch lit screw in LEGO buttons.

One of ours melted today from an incorrect bulb and our replacement unit does
not look good with all of the other cool buttons.

Author:

Lonely_Brick_OH

Posted:

Apr 15, 2024 17:06

Subject:

Re: Give up overseas shipping?

Viewed:

73 times

Topic:

In General, 1001bricks writes:

In General, Lonely_Brick_OH writes:

In General, 1001bricks writes:

In General, Lonely_Brick_OH writes:

I have seen quite the spike in "we did not get our package" things.

To where problems arrised, mainly?

How do you ship? Tracked? Insured? Bad shipper change shipper?

Do you prefer to lose 100% (not exporting) or lose part of it? Did you calculate
this?

Two right now (today). UK and Belgium.

Tracked, arrived but either refused or just lying. Cannot tell yet but I have
two angry contacts. One is saying "they are not stupid and they will not
pay VAT" the other I have no idea. He may have got it, may have not. He
is all over the place. Either way I am looking to cut off overseas for awhile
to see if that stops this. We are taking hit after hit after hit on the overseas.

Confusing, as "they will not pay VAT" means they can't have received
the package.
So it can't be "arrived", or at least at destination.

Otherwise "lying"? One says it didn't arrive while tracking shows
it's delivered??
It's technically possible - it even happens to a delivery to me.

Will you let PayPal decide? Why not trying for at least an order?

Something's wrong as 10/80 is absolutely NOT normal for every seller I've
heard of.

Anyway - as you wish.

Yes confusing for me also.

I just refunded everyone and locked out the overseas shipping.

This week has been wonderful. No major issues, no missing packages and NO vat
dodging BS. Just glad it is over.

Back to enjoyment of the product again.

Author:

yorbrick

Posted:

Apr 15, 2024 16:05

Subject:

Re: Royal Mail Postage Changes

Viewed:

49 times

Topic:

In Shipping, stevetq2 writes:

And it now costs £1.70 on top of the postage price to add signed for. Crazy.

Author:

puffenuff

Posted:

Apr 15, 2024 16:03

Subject:

Re: Incorrect Shipping Classification

Viewed:

30 times

Topic:

Perfect, this is exactly what I was looking for. Thank you.

Jonathan

In Shipping, yorbrick writes:

In Shipping, puffenuff writes:

Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.

Author:

yorbrick

Posted:

Apr 15, 2024 15:59

Subject:

Re: Incorrect Shipping Classification

Viewed:

34 times

Topic:

In Shipping, puffenuff writes:

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.

Author:

puffenuff

Posted:

Apr 15, 2024 15:54

Subject:

Re: Incorrect Shipping Classification

Viewed:

32 times

Topic:

In Shipping, puffenuff writes:

Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.

Author:

GerritBaarssen

Posted:

Apr 15, 2024 15:34

Subject:

Crashed my car, 25% off all huge fig stock

Viewed:

263 times

Topic:

sale ends 19-04 ( i ship worldwide and very cheap on small orders)

Author:

zorbanj

Posted:

Apr 15, 2024 15:26

Subject:

Re: To open a box or not?

Viewed:

59 times

Topic:

In Selling, NikisNiche writes:

I have a bunch of sets that I plan to sell. A few of them (I think) got water
damage to the box. The sets are still sealed. One end of the box is kind of crushed,
and my guess is that it got a bit wet and then the weight of the rest of the
box made it get crushed. So I am leaning towards opening the box to confirm the
instructions aren't messed up, so that I can disclose that when I sell it.
But then again, I hate to break the seal of the box. What would you do? (They
are big sets - Disney castle, Big Ben, and Ghostbusters firehouse.)

Stickers, electronic components and cloth can also be damaged by water. You might
also have mold on the instructions and/or inside of the box. Lastly, there could
be bugs that were attracted by the water and died in there.

I would open the box up and see what you're dealing with. If I were looking
for a New In Box set I wouldn't buy one with water damage unless the price
reflected it. You could always list it as New, Complete instead of New, Sealed:

https://www.bricklink.com/help.asp?helpID=102

Author:

stevetq2

Posted:

Apr 15, 2024 15:20

Subject:

Royal Mail Postage Changes

Viewed:

100 times

Topic:

Author:

cmorphew

Posted:

Apr 15, 2024 15:04

Subject:

5% off Sets & Minifigures

Viewed:

47 times

Topic:

After seeing the May the 4th releases, I need to get some extra funds so am selling
already competitively priced sets with a further 5% discount!

Shipping in the UK only - please help a guy out!

Author:

1001bricks

Posted:

Apr 15, 2024 15:01

Subject:

Re: Messages and Orders purged!

Viewed:

54 times

Topic:

In Problem Order, zorbanj writes:

In Problem Order, jennnifer writes:

In Problem Order, vrod2000 writes:

He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.

I do not believe this is accurate. Any package without movement within 2 months
is considered lost.

Where did you get this 2 month "rule"?

For us it's 1 month.

Using normal rates - not "ground" or such, there's no destination
from here where it takes a month to arrive...

But already wrote another day, it took 7 months (SEVEN) for a single envelope
to arrive in South America, and the buyer didn't even complain and wrote
us when he got it!
Those are real excceptionnal exceptions

Author:

Lagunda

Posted:

Apr 15, 2024 14:41

Subject:

Technic & Decorated Pieces 10% Off All Month!

Viewed:

57 times

Topic:

All Technic and Decorated pieces will be on a 10% Sale all month long.

Decorated sale - does not include Minifigure parts.

Check your order for new magnets.

Free pack of Haribo on orders with a subtotal over $20 in the USA.

Shipping Worldwide

Free Shipping on orders over $50

Standard Shipping in the USA under 4oz is $5.25

Author:

Nubs_Select

Posted:

Apr 15, 2024 14:31

Subject:

Re: Incorrect Shipping Classification

Viewed:

40 times

Topic:

In Shipping, puffenuff writes:

You can set a max size restriction in your shipping settings.

Author:

Nubs_Select

Posted:

Apr 15, 2024 14:30

Subject:

Re: To open a box or not?

Viewed:

38 times

Topic:

In Selling, NikisNiche writes:

Since the boxes have water damage and that can mess up instructions like you
mentioned I’d recommend opening them and selling them as open box as otherwise
you might end up selling someone some badly damaged instructions and it would
make things complicated

Author:

puffenuff

Posted:

Apr 15, 2024 14:30

Subject:

Incorrect Shipping Classification

Viewed:

79 times

Topic:

Author:

NikisNiche

Posted:

Apr 15, 2024 14:23

Subject:

To open a box or not?

Viewed:

141 times

Topic:

Author:

jennnifer

Posted:

Apr 15, 2024 14:08

Subject:

Re: Messages and Orders purged!

Viewed:

47 times

Topic:

In Problem Order, zorbanj writes:

In Problem Order, jennnifer writes:

In Problem Order, vrod2000 writes:

He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.

I do not believe this is accurate. Any package without movement within 2 months
is considered lost.

Where did you get this 2 month "rule"?

I made it up right there on the spot!

~Jen

Author:

zorbanj

Posted:

Apr 15, 2024 13:59

Subject:

Re: Messages and Orders purged!

Viewed:

51 times

Topic:

In Problem Order, jennnifer writes:

In Problem Order, vrod2000 writes:

He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.

I do not believe this is accurate. Any package without movement within 2 months
is considered lost.

Where did you get this 2 month "rule"?

Author:

popsicle

Posted:

Apr 15, 2024 13:49

Subject:

Re: Closing up to order # 25 000 000!

Viewed:

76 times

Topic:

Announce

In Announce, SurplusParts writes:

In Announce, EmblaRonja writes:

I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.

I put a post about it on the forum but i can't find it.

I hope i get the 25 millionth order!!

Get busy buying and selling

Author:

jennnifer

Posted:

Apr 15, 2024 13:14

Subject:

Re: Messages and Orders purged!

Viewed:

62 times

Topic:

In Problem Order, vrod2000 writes:

Can anyone help?

After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)

You would have known the shipping charges when you paid. Are you talking about
customs fees or taxes? Was there a VAT form attached to your parcel?

I do not believe this is accurate. Any package without movement within 2 months
is considered lost.

All of my prior orders are gone and so are my old messages.

BrickLink purges all non-problem orders after 6 months.

I was able to download the order (without much details, but it had the prices).

You would have received a detailed invoice when you made your purchase. Find
it in your email account.

Is there a way to get back my messages? Or order? I did not delete these things.

No, but BrickLink messages should also be sent to your email. Have a look!

Unless your seller failed to attach the VAT receipt to your order, whatever charges
that occurred were likely not their fault. However, 6 months is a ridiculous
time frame and they should have responded to you by now with either a refund
or a resolution you could both agree to.

Good luck,
~Jen

Author:

vrod2000

Posted:

Apr 15, 2024 12:59

Subject:

Messages and Orders purged!

Viewed:

140 times

Topic:

Can anyone help?

After 6 months of not getting my money back for a refused international package.
(shipping was 50% higher than quoted, so I sent the package back)

The seller (Oasis in South Carolina) refused to refund my money until the package
came back to him. There is no detailed tracking on return packages, but it shows
that it came into the USA on October 28th.

He told me that it could take 6 months for it to come back. Since it is almost
6 months, I want to check back with him.

All of my prior orders are gone and so are my old messages.

I was able to download the order (without much details, but it had the prices).

Is there a way to get back my messages? Or order? I did not delete these things.

thanks!

Author:

yorbrick

Posted:

Apr 15, 2024 11:47

Subject:

Re: Min-Buy not working

Viewed:

31 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, yorbrick writes:

So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775

I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.

I'm not sure, never tried, no minimum or such here, but it seems logical
to me?

I don't know now, maybe possible you can. I don't ship internationally
any more to try.

But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.

Author:

Crystal1

Posted:

Apr 15, 2024 10:48

Subject:

Sale of Store - Offers Welcome

Viewed:

166 times

Topic:

I need to sell all my minifigures/items that I have for sale on Bricklink. I
am moving and can’t take items with me.

There is 2133 Minifigures/items with a total of over £13,000. I am open to sensible
offers. I have sold items everyday since I opened it in October.

Please take a look at my store (A World of Minifigures) or message me.

Author:

1001bricks

Posted:

Apr 15, 2024 10:31

Subject:

Re: Min-Buy not working

Viewed:

25 times

Topic:

In Shipping, yorbrick writes:

So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

Author:

1001bricks

Posted:

Apr 15, 2024 10:28

Subject:

Re: Min-Buy not working

Viewed:

24 times

Topic:

In Shipping, Munotbrick writes:

In Shipping, 1001bricks writes:

In Shipping, Munotbrick writes:

So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You don't say in which exact cases it doesn't work (country, amount...)

I would NOT set min buy for the shop, as you did I think.

I would set min buy to the Shipping Methods, but:

* don't miss one (may arrive if you've multiples)

* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)

I have a shipping setup for Domestic (works perfect) and a shipping for International
(only 4 countries included). Only for the international one i have added a minimum-buy,
because with all the documents its just to much work otherwise.

I did not add the ,00 - bricklink does it automatically when saving. It's
also the correct way (mathematically) its always a , never a . so i guess this
should not be the issue and can't be changed manually anyway.

But thanks for your feedback.

I tried for more than 20€ it shows "via Europe Zone 1 (DE, IT, FR, AUS)"

For less than 20€ that seems to be a manual "via Request for invoice"

So the problem is in the via Request for invoice method?

You should have a manual method for local, and a manual one for other countries,
with a minimum.

Author:

SurplusParts

Posted:

Apr 15, 2024 08:51

Subject:

Re: Closing up to order # 25 000 000!

Viewed:

100 times

Topic:

Announce

In Announce, EmblaRonja writes:

I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.

I put a post about it on the forum but i can't find it.

I hope i get the 25 millionth order!!

Author:

SurplusParts

Posted:

Apr 15, 2024 08:48

Subject:

Re: What is this piece for?

Viewed:

54 times

Topic:

In General, Stellar writes:

In General, SurplusParts writes:

I have been building 75379.

I for the life of me can't work out what the 2x4 black plate is for?

It doesn't show any use in the instructions and you can't see it in any
of the photos of the set anywhere.

Cheers

I think if you buy all the wave you can join the minifgis stands with the black
plate by the middle bottom.

Thanks, that makes sense.

Not super clear on the instructions.

Cheers
Douglas

Author:

Stellar

Posted:

Apr 15, 2024 06:48

Subject:

Re: What is this piece for?

Viewed:

59 times

Topic:

In General, SurplusParts writes:

I think if you buy all the wave you can join the minifgis stands with the black
plate by the middle bottom.

Author:

SurplusParts

Posted:

Apr 15, 2024 06:24

Subject:

What is this piece for?

Viewed:

184 times

Topic:

Author:

Chunkleaver

Posted:

Apr 15, 2024 05:07

Subject:

***Over 50% off Job Lot***

Viewed:

196 times

Topic:

WELCOME

My store (NEW BRICK BUDDY) will be closing for the foreseeable future.

Remaining stock (1941 pieces) is valued at an already competitive £205, but I
am looking to sell it as a 'JOB LOT' with over 50% discount at just £100.55,
and I will include FREE postage worth £6.49 (RM Tracked 48hr) No extra hidden
fees. UK only!

FREE postage!!

I have set minimum purchase at £100, but if you are interested send me a request
for invoice, or message me.

Store link: https://store.bricklink.com/Chunkleaver&utm_content=globalnav#/shop

Everything is pre-sorted in to baggies, and is carefully box up ready for shipping.
Immediate dispatch once payment has cleared.

Please note that this offer is only available to UK members, and I will only
ship with in the UK.

Thanks you AFOL's

Matthew

Author:

yorbrick

Posted:

Apr 15, 2024 04:53

Subject:

Re: Min-Buy not working

Viewed:

37 times

Topic:

So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

Author:

yorbrick

Posted:

Apr 15, 2024 04:47

Subject:

Re: Shipping order lost - Refund

Viewed:

48 times

Topic:

In Problem Order, Greeks_Rulez writes:

Hello,

I shipped an order to a buyer with tracking, but the order has been lost.
I've recieved the money ftom the post office and now I want to refund the
buyer.
I refund him from Bricklink or Paypal?
So i have no issues with Bricklink platform and the buyer?

If he paid through paypal(onsite) via Bricklink, then use the refund button for
the order. If he paid offsite through PayPal, use the refund button on the payment
details page at PayPal.

Author:

Munotbrick

Posted:

Apr 15, 2024 04:25

Subject:

Re: Min-Buy not working

Viewed:

34 times

Topic:

In Shipping, 1001bricks writes:

In Shipping, Munotbrick writes:

So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

Author:

Greeks_Rulez

Posted:

Apr 15, 2024 04:21

Subject:

Shipping order lost - Refund

Viewed:

121 times

Topic:

Author:

HenkdeBerg

Posted:

Apr 15, 2024 02:53

Subject:

Re: wich set is this from

Viewed:

35 times

Topic:

Thanks

In Searching, Nicolasamico37 writes:

In Searching, HenkdeBerg writes:

Hi

I bought a large amount of lego.
Serveren party are unknow

Can someone tell me from witch sets they are. So i can find the building instructions.
And of course to rebuilding them.

See the foto's

Thanks al lot

Greetings Henk

31007-1 (Inv) Power Mech
223 Parts, 2013
Sets: Creator: Model: Robot

Author:

peter_heyden

Posted:

Apr 15, 2024 02:26

Subject:

CLEARANCE SALE continues: NOW up to 75% off

Viewed:

294 times

Topic:

CLEARANCE SALE continues: NOW up to 75% off

on most parts, instructions and gear.

I'm clearing upu my complete store for parts, instructions, gear. Every sale
round, prices go down by another 5%. Check what's left!

Author:

yorbrick

Posted:

Apr 15, 2024 01:11

Subject:

Re: My entire room of Lego!

Viewed:

91 times

Topic:

You need to put them into your store to sell them.

Author:

Nubs_Select

Posted:

Apr 15, 2024 00:21

Subject:

Re: Bulk Used Brick Sale

Viewed:

55 times

Topic:

In Sales, Nubs_Select writes:

In Sales, kzinti writes:

My storage closet runneth over, looking to move some bulk out. I've been
busier at my day job and I don't seem to be finding time to get this sorted.

https://store.bricklink.com/kzinti?p=kzinti&itemID=230735353#/shop?o={%22invID%22:%22230735353%22}

That’s a big closet 😅

But if your like me and ripped your closet doors off since you thought you heard
voices in the night it would make more sense

Author:

Nubs_Select

Posted:

Apr 15, 2024 00:19

Subject:

Re: Bulk Used Brick Sale

Viewed:

30 times

Topic:

In Sales, kzinti writes:

That’s a big closet 😅

Author:

Nubs_Select

Posted:

Apr 15, 2024 00:18

Subject:

Re: Bulk Used Brick Sale

Viewed:

34 times

Topic:

In Sales, Yo_Yo_Flamingo writes:

In Sales, Adjour writes:

In Sales, kzinti writes:

In Sales, Adjour writes:

In Sales, kzinti writes:

4,892 lots available. Wow you weren't kidding

Crystal

That's about half. Think I might have a slight Lego hoarding problem.

I sold mine down a lot after I moved, but I had several tons for a while, always
a fun topic of conversation when meeting the new nosy neighbors lol.

Best of luck with your sales

Crystla

...
Where the heck are y'all getting tons of bulk?

Here, there, and everywhere

Author:

Nubs_Select

Posted:

Apr 15, 2024 00:12

Subject:

Re: Pieces and lots to orders per week

Viewed:

26 times

Topic:

In General, evjhaveri writes:

Hi all,

Just had a general question. At which point in terms of pieces and lots did you
begin to get daily or 4-5 orders each week?

Thanks

Consistent sales if you don’t specialize tend to be around 100k parts with 10k
lots

Author:

LMAinFLA

Posted:

Apr 14, 2024 23:26

Subject:

We're Extending Our Sale thru Next Weekend!

Viewed:

134 times

Topic:

Good news, everybody! We've decided to extend our 20% off parts/10% off
minigs, parts, and accessories, thru Sunday 4/21.

We're a small store, but we have a pretty wide selection. So stop by and
see if we've got some things on your wanted list.

Thanks,

LMAinFLA
Brickin' for a Livin'

Author:

Yo_Yo_Flamingo

Posted:

Apr 14, 2024 23:06

Subject:

Re: Bulk Used Brick Sale

Viewed:

37 times

Topic:

In Sales, Adjour writes:

In Sales, kzinti writes:

In Sales, Adjour writes:

In Sales, kzinti writes:

4,892 lots available. Wow you weren't kidding

Crystal

That's about half. Think I might have a slight Lego hoarding problem.

I sold mine down a lot after I moved, but I had several tons for a while, always
a fun topic of conversation when meeting the new nosy neighbors lol.

Best of luck with your sales

Crystla

...
Where the heck are y'all getting tons of bulk?

Author:

Nicolasamico37

Posted:

Apr 14, 2024 22:43

Subject:

Re: wich set is this from

Viewed:

38 times

Topic:

In Searching, HenkdeBerg writes:

31007-1 (Inv) Power Mech
223 Parts, 2013
Sets: Creator: Model: Robot

Author:

PBM

Posted:

Apr 14, 2024 21:16

Subject:

Opening May 15th, 2024.

Viewed:

91 times

Topic:

Primates welcome.

Author:

cejorion

Posted:

Apr 14, 2024 20:33

Subject:

15 off% parts in April / USA orders only

Viewed:

70 times

Topic:

15% off all parts and instructions for the rest of April. Sale excludes
mini-figs

FREE shipping on $25+ orders

Thanks and have an awesome day!
PhD's Bricks

Author:

Adjour

Posted:

Apr 14, 2024 20:11

Subject:

Re: Bulk Used Brick Sale

Viewed:

46 times

Topic: