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 Author: crazylegoman View Messages Posted By crazylegoman
 Posted: Apr 16, 2024 11:09
 Subject: Re: My entire room of Lego!
 Viewed: 47 times
 Topic: Sales
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You have to do the sales through your Bricklink store.
 Author: HenkdeBerg View Messages Posted By HenkdeBerg
 Posted: Apr 16, 2024 11:09
 Subject: Which set is this? part 3
 Viewed: 56 times
 Topic: Searching
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Goodday everyone,

I bought a large amount of Lego. Some are still partially assembled, see the
photos.

Can anyone tell me which set this is from?

I can then look for instructions and make it complete again.
 
 Author: HenkdeBerg View Messages Posted By HenkdeBerg
 Posted: Apr 16, 2024 11:07
 Subject: Which set is this? Part 2
 Viewed: 102 times
 Topic: Searching
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Goodday everyone,

I bought a large amount of Lego. Some are still partially assembled, see the
photos.

Can anyone tell me which set this is from?

I can then look for instructions and make it complete again.

Greetings Henk
 
 Author: Swatson217 View Messages Posted By Swatson217
 Posted: Apr 16, 2024 10:59
 Subject: Re: Help desk not responding
 Viewed: 46 times
 Topic: General
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I finally sent an email to Lego corporate asking them to address this situation.

Maybe if all sellers send them emails, they will at least communicate SOMETHING
about the situation. It is really poor business practice to have this problem
continuing for so long when you have sellers paying fees every month.


In General, uticabrix writes:
  In General, bricksinbloom writes:
  How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 16, 2024 10:50
 Subject: Re: Retirement Sale
 Viewed: 33 times
 Topic: Sales
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In Sales, Brickpickers writes:
  My grandkids say I'm too old to play with Lego now!!!

Tell them they are too young to play with LEGO. Or wait until after they have
gone to bed.
 Author: The_Boyz_Bricks View Messages Posted By The_Boyz_Bricks
 Posted: Apr 16, 2024 10:35
 Subject: Re: Up to 50% off until next Tuesday!
 Viewed: 40 times
 Topic: Sales
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In Sales, The_Boyz_Bricks writes:
  Sale:
All instructions are 50% off!
All parts are 35% off!
All minifigures are 25% off!
All sets and gear are 20% off!


Sale ends at 12:00 (PDT) 4/16/24!



Don't forget about free shipping for orders over $60 (for US orders)!
And free shipping for orders over $170 (for Canada orders)!

Thanks all!!

Sale ends later today so get your orders in!

Thanks all!
 Author: Brickpickers View Messages Posted By Brickpickers
 Posted: Apr 16, 2024 10:16
 Subject: Retirement Sale
 Viewed: 229 times
 Topic: Sales
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My grandkids say I'm too old to play with Lego now!!!
I've decided to pack it in and get rid of my huge stock.
1/3 off everything, with a £10 minimum order.
Mike
 Author: popsicle View Messages Posted By popsicle
 Posted: Apr 16, 2024 09:39
 Subject: Re: Closing up to order # 25 000 000!
 Viewed: 62 times
 Topic: Announce
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In Announce, popsicle writes:
  In Announce, SurplusParts writes:
  In Announce, EmblaRonja writes:
  Fellow BrickLinkers,

We are currently closing up to hit order No 25 miljon! What a ride and what a
great achievement from all you members - seller and buyers!

So as a number nerd - if the 25th million order happens to be placed at my store
I will refund all cost and ship it for free anywhere in the world! This offer
limits to an order value of maximum 200 $ or 200 €.

And also - if your store gets it and you post proof in this thread I will give
you 50 % off on an order for you too - up to order value of 200 $/€.

So, what day will it happen? Any day next week?

Also fun to hear if any have had any special order numbers in the past. I don't
think I have but had two orders in numerical order once!

/Niclas

I once got 3 orders in consecutive numerical order once. They all came in within
1 minute.

I put a post about it on the forum but i can't find it.

I remember. If it helps you find more on the topic, Niek showed himself as
the unofficially point man on this topic. If fact, I believe he achieved the
similar in consecutive order numbers. Anyway, the man is very good at this type
of data analyst and expression: https://www.bricklink.com/message.asp?ID=1320396

*analysis

  

  
I hope i get the 25 millionth order!!

Get busy buying and selling
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Apr 16, 2024 09:26
 Subject: Re: Royal Mail Postage Changes
 Viewed: 29 times
 Topic: Shipping
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Hi

The replacement service for 'signed for' is called 'tracked 24 or
48' with our without signature which is insured up to £150 and costs from
£3.95 for 48 without signature.

Steve


In Shipping, tjb01527 writes:
  To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

Tim


In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: uticabrix View Messages Posted By uticabrix
 Posted: Apr 16, 2024 09:00
 Subject: Re: Help desk not responding
 Viewed: 58 times
 Topic: General
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In General, bricksinbloom writes:
  How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again

You would think the would get more staffing and more updated platform since some
of us spend over $600 a month for this service.
 Author: Crispy796 View Messages Posted By Crispy796
 Posted: Apr 16, 2024 08:50
 Subject: UK Based Store Sale. 10-25% off Everything.
 Viewed: 54 times
 Topic: Sales
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April has been a slow month
Need sales to pick up so how about a sale!

First ever Sale
 Author: minifig.only View Messages Posted By minifig.only
 Posted: Apr 16, 2024 07:51
 Subject: Re: Help desk not responding
 Viewed: 64 times
 Topic: General
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There is no average response time.
Because apparently no one has yet received a response via the new Helpdesk.
I have mentioned this here in the forum several times:
https://www.bricklink.com/message.asp?ID=1457362
https://www.bricklink.com/message.asp?ID=1460868
https://www.bricklink.com/message.asp?ID=1464889

But nobody knows now, the admins are silent and the forum moderators don't
get any information either.
 Author: connectbrick View Messages Posted By connectbrick
 Posted: Apr 16, 2024 06:53
 Subject: Help desk not responding
 Viewed: 165 times
 Topic: General
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How long on average is it taking for the help desk to respond?
My account is currently sitting with two nss despite providing bricklink with
the details it needs to remove them.
In the past it would be sorted overnight but it's been about 2 weeks I believe.
I'm scared to open a new ticket in case it goes back to the end of the queue
again
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 16, 2024 06:02
 Subject: Re: Royal Mail Postage Changes
 Viewed: 46 times
 Topic: Shipping
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In Shipping, tjb01527 writes:
  To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

For ~£50 parcels I am still using RM but just the basic Tracked 48 version at
£3.39 (plus 20p extra as I often drop off at PO for convenience). When booking
online it still says that it has compensation to £150. Tracking is enough to
protect against "not delivered" claims and I feel insurance is probably
overkill for damage although it does mean I tend to package boxed sets so they
shouldn't be damaged. I find that decent enough for up to 2kg parcels and
never had an issue with late or lost deliveries with the parcel service (unlike
the large letter service).

I know Evri is slightly cheaper if dropping off light parcels, but there is no
convenient drop-off point for me.
 Author: tjb01527 View Messages Posted By tjb01527
 Posted: Apr 16, 2024 05:52
 Subject: Re: Royal Mail Postage Changes
 Viewed: 41 times
 Topic: Shipping
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Correction.. £9.95 for a small parcel insured up to £5.
Thats still up £5.30. Evri is about £5 & up.

Tim





In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: minifig.only View Messages Posted By minifig.only
 Posted: Apr 16, 2024 05:47
 Subject: Re: offsite payment method
 Viewed: 41 times
 Topic: Payment Methods
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Thank you for this super quick reaction.
If only the help desk worked like this.
 Author: minifig.only View Messages Posted By minifig.only
 Posted: Apr 16, 2024 05:44
 Subject: Re: offsite payment method
 Viewed: 65 times
 Topic: Payment Methods
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I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:

"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."

So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 16, 2024 05:41
 Subject: Re: offsite payment method
 Viewed: 49 times
 Topic: Payment Methods
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In Payment Methods, minifig.only writes:
  I have exactly the same problem. I wrote to the Help Desk in December 2023 and
received no response for months. After writing several times here in the forum,
I received the following reply directly by e-mail from ***********@LEGO.com:

"We noticed that you have a @me.com email address which may be the reasons
you are not getting our emails (some local and smaller domain providers have
BrickLink blacklisted). The solution would be to change your BrickLink email
address to a more common one, such as gmail for example. We can do that for you
as well if you send us the new email address, if you prefer."

So I should get a new e-mail address so that Bricklink (LEGO) can reply to me.
This is all just a bad joke.

Even you got a reply from that email, that one is personal information that can't
be shared here on the forum.

PS: Saved your reply quoted.
 Author: tjb01527 View Messages Posted By tjb01527
 Posted: Apr 16, 2024 05:18
 Subject: Re: Royal Mail Postage Changes
 Viewed: 34 times
 Topic: Shipping
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To insure a parcel up the value of £50 for small parcels in the UK is now £12.95
[special delivery} with Royal Mail. Thats up from £4.65!! Reluctantly, I've
started using Evri. Since RM have gone into private ownership, prices have shot
up & the service down hill. One way to kill a business.

Tim


In Shipping, stevetq2 writes:
  Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 16, 2024 04:57
 Subject: Re: offsite payment method
 Viewed: 46 times
 Topic: Payment Methods
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In Help, raf_use writes:
  In Help, Stellar writes:
  In Help, raf_use writes:
  Hello,

I have a problem

I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high

In help center I can read:

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.


So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...

Am I doing something wrong? maybe I ask in wrong place?...

or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!

I'm sorry, I'm really frustrated.

Maybe you guys can tell me, what else should I do?

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com

ehh, the problem is, I wrote to help desk first time in last december...

but you gave me an email address!! at last

I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!

You can find it again on the Terms of Service https://www.bricklink.com/v3/terms_of_service.page
 Author: raf_use View Messages Posted By raf_use
 Posted: Apr 16, 2024 04:55
 Subject: Re: offsite payment method
 Viewed: 37 times
 Topic: Payment Methods
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In Help, Stellar writes:
  In Help, raf_use writes:
  Hello,

I have a problem

I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high

In help center I can read:

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.


So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...

Am I doing something wrong? maybe I ask in wrong place?...

or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!

I'm sorry, I'm really frustrated.

Maybe you guys can tell me, what else should I do?

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com

ehh, the problem is, I wrote to help desk first time in last december...

but you gave me an email address!! at last

I preferred to write an e-mail, but I couldn't find the address anywhere
- thank you very much!
 Author: Stellar View Messages Posted By Stellar
 Posted: Apr 16, 2024 04:44
 Subject: Re: offsite payment method
 Viewed: 38 times
 Topic: Payment Methods
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In Help, raf_use writes:
  Hello,

I have a problem

I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high

In help center I can read:

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.


So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...

Am I doing something wrong? maybe I ask in wrong place?...

or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!

I'm sorry, I'm really frustrated.

Maybe you guys can tell me, what else should I do?

Seems you did it the correct way, turnaround time from the Help Desk is around
2 weeks, so maybe wait a bit longer?

Else you can try emailing them directly to bricklink@support.lego.com
 Author: raf_use View Messages Posted By raf_use
 Posted: Apr 16, 2024 04:21
 Subject: offsite payment method
 Viewed: 144 times
 Topic: Payment Methods
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Hello,

I have a problem

I'd like to be able to have offsite payments method at my store for my customers,
because for most of them the Pay Pal commission is too high

In help center I can read:

Offsite payment methods (including IBAN) are available only by special permission
by contacting the Help Desk. Normally a minimum of 10 positive selling reviews
(feedback) and 3 months of selling experience are required to enable offsite
payments. Exceptions may be made in countries which do not accept PayPal or other
common onsite methods.


So I've asked few times, I've written to help desk (I meet the requirements)
and there was no answer, never...

Am I doing something wrong? maybe I ask in wrong place?...

or maybe it's normal, that they don't answer or maybe I don't even
deserve an answer!

I'm sorry, I'm really frustrated.

Maybe you guys can tell me, what else should I do?
 Author: hedgehog_bricks View Messages Posted By hedgehog_bricks
 Posted: Apr 16, 2024 02:58
 Subject: Re: Royal Mail Postage Changes
 Viewed: 33 times
 Topic: Shipping
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In Shipping, yorbrick writes:
  And it now costs £1.70 on top of the postage price to add signed for. Crazy.

Not as bad as some of the Special Delivery services which are now up to £10 more
than they were. The most expensive Special Delivery band is now £30.55!
 Author: sefule View Messages Posted By sefule
 Posted: Apr 16, 2024 02:15
 Subject: 60% Sale in store
 Viewed: 191 times
 Topic: Sales
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Come buy the whole store. 60% off everything. Need it gone. Come buy it quick.

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