Redisplay Messages: Compact | Brief | All | Full Show Messages: All | Without Replies Author: | puffenuff | Posted: | Apr 15, 2024 16:03 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 28 times | Topic: | Shipping | |
| Perfect, this is exactly what I was looking for. Thank you.
Jonathan
In Shipping, yorbrick writes:
| In Shipping, puffenuff writes:
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
|
You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
|
|
|
Author: | yorbrick | Posted: | Apr 15, 2024 15:59 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 34 times | Topic: | Shipping | |
| In Shipping, puffenuff writes:
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
|
You don’t need to talk to anyone, just fill in a change request.
https://www.bricklink.com/catalogReq.asp
You can also enter your own dimensions in your inventory if it is causing an
issue still.
|
|
Author: | puffenuff | Posted: | Apr 15, 2024 15:54 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 31 times | Topic: | Shipping | |
| Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.
Thanks.
Jonathan.
In Shipping, Nubs_Select writes:
| In Shipping, puffenuff writes:
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
You can set a max size restriction in your shipping settings.
|
|
|
Author: | stevetq2 | Posted: | Apr 15, 2024 15:20 | Subject: | Royal Mail Postage Changes | Viewed: | 100 times | Topic: | Shipping | |
| Hi
Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.
Cheers
Steve
|
|
Author: | Nubs_Select | Posted: | Apr 15, 2024 14:31 | Subject: | Re: Incorrect Shipping Classification | Viewed: | 39 times | Topic: | Shipping | |
| In Shipping, puffenuff writes:
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
You can set a max size restriction in your shipping settings.
|
|
Author: | puffenuff | Posted: | Apr 15, 2024 14:30 | Subject: | Incorrect Shipping Classification | Viewed: | 78 times | Topic: | Shipping | |
| Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?
Thanks for your help.
|
|
Author: | yorbrick | Posted: | Apr 15, 2024 11:47 | Subject: | Re: Min-Buy not working | Viewed: | 30 times | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| In Shipping, yorbrick writes:
| | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
|
Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775
I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.
I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
|
I don't know now, maybe possible you can. I don't ship internationally
any more to try.
But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.
|
|
Author: | 1001bricks | Posted: | Apr 15, 2024 10:31 | Subject: | Re: Min-Buy not working | Viewed: | 25 times | Topic: | Shipping | |
| In Shipping, yorbrick writes:
| | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
|
Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775
I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.
I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
|
|
Author: | 1001bricks | Posted: | Apr 15, 2024 10:28 | Subject: | Re: Min-Buy not working | Viewed: | 24 times | Topic: | Shipping | |
| In Shipping, Munotbrick writes:
| In Shipping, 1001bricks writes:
| In Shipping, Munotbrick writes:
| So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You don't say in which exact cases it doesn't work (country, amount...)
I would NOT set min buy for the shop, as you did I think.
I would set min buy to the Shipping Methods, but:
* don't miss one (may arrive if you've multiples)
* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)
|
I have a shipping setup for Domestic (works perfect) and a shipping for International
(only 4 countries included). Only for the international one i have added a minimum-buy,
because with all the documents its just to much work otherwise.
I did not add the ,00 - bricklink does it automatically when saving. It's
also the correct way (mathematically) its always a , never a . so i guess this
should not be the issue and can't be changed manually anyway.
But thanks for your feedback.
|
I tried for more than 20€ it shows "via Europe Zone 1 (DE, IT, FR, AUS)"
For less than 20€ that seems to be a manual "via Request for invoice"
So the problem is in the via Request for invoice method?
You should have a manual method for local, and a manual one for other countries,
with a minimum.
|
|
Author: | yorbrick | Posted: | Apr 15, 2024 04:53 | Subject: | Re: Min-Buy not working | Viewed: | 37 times | Topic: | Shipping | |
| | So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).
|
|
Author: | Munotbrick | Posted: | Apr 15, 2024 04:25 | Subject: | Re: Min-Buy not working | Viewed: | 34 times | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| In Shipping, Munotbrick writes:
| So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You don't say in which exact cases it doesn't work (country, amount...)
I would NOT set min buy for the shop, as you did I think.
I would set min buy to the Shipping Methods, but:
* don't miss one (may arrive if you've multiples)
* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)
|
I have a shipping setup for Domestic (works perfect) and a shipping for International
(only 4 countries included). Only for the international one i have added a minimum-buy,
because with all the documents its just to much work otherwise.
I did not add the ,00 - bricklink does it automatically when saving. It's
also the correct way (mathematically) its always a , never a . so i guess this
should not be the issue and can't be changed manually anyway.
But thanks for your feedback.
|
|
Author: | Akir | Posted: | Apr 14, 2024 04:23 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 34 times | Topic: | Shipping | |
| In Shipping, Brick_Qc writes:
Welcome to the club - the cost for my standard package at the post office went
up from €3.25 to €5.50 on April 1st...
|
Author: | Brick_Qc | Posted: | Apr 12, 2024 16:26 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 21 times | Topic: | Shipping | |
| In Shipping, Saitobricks.ca writes:
| In Shipping, Nubs_Select writes:
| In Shipping, Brick_Qc writes:
Mhm seems like prices are going up a bit
|
Stock up while they’re still cheap.
|
Only on permanent stamps, the price increase still applies if you'll apply
old stamps.
|
Author: | Nubs_Select | Posted: | Apr 12, 2024 12:46 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 27 times | Topic: | Shipping | |
| In Shipping, Saitobricks.ca writes:
| In Shipping, Nubs_Select writes:
| In Shipping, Brick_Qc writes:
Mhm seems like prices are going up a bit
|
Stock up while they’re still cheap.
|
Or just get them on sale at rexall
|
Author: | Saitobricks.ca | Posted: | Apr 12, 2024 12:21 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 23 times | Topic: | Shipping | |
| In Shipping, Nubs_Select writes:
| In Shipping, Brick_Qc writes:
Mhm seems like prices are going up a bit
|
Stock up while they’re still cheap.
|
Author: | Nubs_Select | Posted: | Apr 12, 2024 12:11 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 29 times | Topic: | Shipping | |
| In Shipping, Brick_Qc writes:
Mhm seems like prices are going up a bit
|
Author: | Dhobeck | Posted: | Apr 12, 2024 12:09 | Subject: | Re: Canada Post price increases on May 6th | Viewed: | 48 times | Topic: | Shipping | |
| In Shipping, Brick_Qc writes:
Meh 🫤
When I realize that there is more classic town for cheaper
|
Author: | 1001bricks | Posted: | Apr 10, 2024 13:18 | Subject: | Re: Min-Buy not working | Viewed: | 43 times | Topic: | Shipping | |
| In Shipping, Munotbrick writes:
| So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
|
You don't say in which exact cases it doesn't work (country, amount...)
I would NOT set min buy for the shop, as you did I think.
I would set min buy to the Shipping Methods, but:
* don't miss one (may arrive if you've multiples)
* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)
|
|
Author: | Munotbrick | Posted: | Apr 10, 2024 08:15 | Subject: | Min-Buy not working | Viewed: | 72 times | Topic: | Shipping | |
| Hey guys
I just now started to sell outside my country after we got all the permits (yes,
you need some for some countries, like for what shipping material you need, at
least as a company you need it).
So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.
How it's setup:
I have shipping for my country
I have additional shipping for 4 other countries that i want to ship to
The store has no min-buy
The shipping in my country has no min-buy
The shipping for the 4 additional countries does have a min-buy (20.00)
So i'm not sure what i do wrong and why its not working? Anyone any idea
or do i miss an important step?
Thanks for any feedback.
|
|
|
Author: | ilovelegostoo | Posted: | Apr 9, 2024 12:29 | Subject: | Re: Shipping scale and printer | Viewed: | 44 times | Topic: | Shipping | |
| I get about 5 orders a month. I only use Paypal and Paypal has a shipping option
which I use. I print the label on regular paper and tape it to the box or envelope.
Not elegant and probably not cost effective, but it works for me.
|
|
Author: | TallyToyBricks | Posted: | Apr 9, 2024 04:53 | Subject: | Re: Shipping scale and printer | Viewed: | 44 times | Topic: | Shipping | |
| In Shipping, journey2020 writes:
| Hi, I am going to start selling Lego pieces. I'm not sure how to print the
shipping label, Is that done through the shipping software, i.e. Ship station
or pirateship? Do you need to insert lables into your printer or do you need
a separate label printer? Thanks in advance for your help.
|
You print through the shipping software (I use pirate ship).
Any laser/inkjet printer can print on Avery labels (use 1/2 sheet labels or 4x6)
or I guess you can just tape the paper label to the package.
If you have a laser printer, I would not purchase a label printer until you are
shipping multiple orders a day. If you are using an ink jet printer, I would
purchase a label printer on day 1 (the cost per page is high with inkjet).
People will recommend various label printers, my experiences;
Dymo 4xl - my first label printer (replaced 2 times under warranty) - don't
buy
Zebra LP2844 - cheap (ebay) and reliable - mine is from 2001 - and it still works
great (changed print head once)
Zebra ZD420 - personal favorite (have 2) - wifi, bluetooth - finicky to setup
- workhorse and very fast
The Zebra printers can use generic labels, so the cost per page is very cheap.
|
|
Author: | journey2020 | Posted: | Apr 9, 2024 00:00 | Subject: | Shipping scale and printer | Viewed: | 99 times | Topic: | Shipping | |
| Hi, I am going to start selling Lego pieces. I'm not sure how to print the
shipping label, Is that done through the shipping software, i.e. Ship station
or pirateship? Do you need to insert lables into your printer or do you need
a separate label printer? Thanks in advance for your help.
|
Author: | SylvainLS | Posted: | Apr 2, 2024 11:47 | Subject: | Re: Shipping to iceland/VAT | Viewed: | 30 times | Topic: | Shipping | |
| In Shipping, Mr_Rofl writes:
Nah, not confusing at all:
|
|
Author: | Mr_Rofl | Posted: | Apr 2, 2024 02:53 | Subject: | Re: Shipping to iceland/VAT | Viewed: | 37 times | Topic: | Shipping | |
| I know it is confusing, but Iceland is not part of the EU. Yes it is Europe,
but not EU.
https://en.wikipedia.org/wiki/European_Union
https://en.wikipedia.org/wiki/Europe
In Shipping, Tgr1992 writes:
| First time shipping to EU. Do I need a vat for this sale? If yes what is the
process for producing a vat receipt or whatever I need? Thanks!
|
|
Author: | Tgr1992 | Posted: | Apr 2, 2024 02:42 | Subject: | Shipping to iceland/VAT | Viewed: | 71 times | Topic: | Shipping | |
| First time shipping to EU. Do I need a vat for this sale? If yes what is the
process for producing a vat receipt or whatever I need? Thanks!
|
|
Author: | SimplyBricks | Posted: | Mar 28, 2024 14:37 | Subject: | Re: Add optional tracking without insurance | Viewed: | 29 times | Topic: | Shipping | |
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
I use Royal Mail 'Tracked 48' delivers in 2 -3 days, cost is same for
Large Letter upto 750 grams, and it gives insurance upto £150
I go online to Royal Mails website, and do the postage there, it's a little
confusing to start with, but it does get easier! Once you get postage done online,
it's a quick visit to the post office, they scan it and away it goes!
I have a dedicated printer I bought from Amazon ~ https://www.amazon.co.uk/Phomemo-Thermal-PM246S-Shipping-Compatible/dp/B0BX3CSK7K/ref=sr_1_1_sspa?crid=1WBFKI2RFJ24X&dib=eyJ2IjoiMSJ9.qjrYPL5GVUODujSFPByXaaiKmvlKTzRGo3i-YblOh4fGjHj071QN20LucGBJIEps.PL0JFoXyp_HSm8jV1chXdjWWxTko32T2P5LLzxU8btI&dib_tag=se&keywords=pm246s&qid=1711650983&sprefix=pm246s%2Caps%2C245&sr=8-1-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1
I also bought a roll of labels ~ https://www.amazon.co.uk/dp/B08B3ZRCZF?psc=1&ref=ppx_pop_dt_b_product_details
Hope this helps
Mike
|
|
Author: | RebelliousBrick | Posted: | Mar 28, 2024 14:17 | Subject: | Re: Add optional tracking without insurance | Viewed: | 17 times | Topic: | Shipping | |
| In Shipping, yorbrick writes:
| In Shipping, RebelliousBrick writes:
| In Shipping, yorbrick writes:
| In Shipping, RebelliousBrick writes:
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
yeah but OP asked for tracking without insurance which I believe is impossible
because tracked always comes with basic insurance (but yes that basic insurance
doesn't cover a big amount)
|
Not here. You can get basic tracking that has no proper insurance. Royal Mail
will refund up to a small amount for loss or serious damage but it isn't
actually insurance, it is compensation for failure in service.
|
Intersting, Learn something new everyday
|
|
Author: | yorbrick | Posted: | Mar 28, 2024 13:51 | Subject: | Re: Add optional tracking without insurance | Viewed: | 18 times | Topic: | Shipping | |
| In Shipping, RebelliousBrick writes:
| In Shipping, yorbrick writes:
| In Shipping, RebelliousBrick writes:
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
yeah but OP asked for tracking without insurance which I believe is impossible
because tracked always comes with basic insurance (but yes that basic insurance
doesn't cover a big amount)
|
Not here. You can get basic tracking that has no proper insurance. Royal Mail
will refund up to a small amount for loss or serious damage but it isn't
actually insurance, it is compensation for failure in service.
|
|
Author: | RebelliousBrick | Posted: | Mar 28, 2024 12:24 | Subject: | Re: Add optional tracking without insurance | Viewed: | 20 times | Topic: | Shipping | |
| In Shipping, yorbrick writes:
| In Shipping, RebelliousBrick writes:
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
yeah but OP asked for tracking without insurance which I believe is impossible
because tracked always comes with basic insurance (but yes that basic insurance
doesn't cover a big amount)
|
|
Author: | yorbrick | Posted: | Mar 28, 2024 11:15 | Subject: | Re: Add optional tracking without insurance | Viewed: | 24 times | Topic: | Shipping | |
| In Shipping, RebelliousBrick writes:
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
Yes but it isn't much. £20 for tracked parcels and £50 for signed for. And
it doesn't necessarily cover things like the condition of the box of an expensive
set if it is damaged.
|
|
Author: | RebelliousBrick | Posted: | Mar 28, 2024 09:45 | Subject: | Re: Add optional tracking without insurance | Viewed: | 38 times | Topic: | Shipping | |
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Doesn't tracking always come with standard insurance up to a certain amount?
its when the value of the package exceeds the standard insurance that you pay
for extra insurance.
|
|
Author: | yorbrick | Posted: | Mar 28, 2024 09:14 | Subject: | Re: Add optional tracking without insurance | Viewed: | 26 times | Topic: | Shipping | |
| In Shipping, theogdog writes:
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
You can offer what you like through instant checkout. Insurance is for you.
If you offer a cheaper method with no insurance and the buyer chooses it, you
are still responsible for refunding if the parcel is damaged and returned to
you. So add / charge for insurance anywhere you would not be willing to refund
on return.
|
Author: | theogdog | Posted: | Mar 28, 2024 08:59 | Subject: | Add optional tracking without insurance | Viewed: | 60 times | Topic: | Shipping | |
| As a seller, is it possible to add the option of tracking for buyers, without
insurance?
|
Author: | SylvainLS | Posted: | Mar 26, 2024 18:05 | Subject: | Re: Overseas shipping questions | Viewed: | 37 times | Topic: | Shipping | |
| In Shipping, Akir writes:
Hi,
| […]
- In the CN35 form, […]
|
Er, it should be CN22 or CN23. I’ll leave the pros answer the rest of that one.
| - I found the link to print the VAT receipt for the UK order, but I don't
have that link for the Canada order. Is there a reason for that, or am I doing
something wrong? Buyer told me to not forget it, what can I do about that?
|
BL doesn’t collect taxes for Canada (buyer will pay at reception). So there’s
nothing more to join than the invoice.
|
|
Author: | Akir | Posted: | Mar 26, 2024 17:27 | Subject: | Overseas shipping questions | Viewed: | 67 times | Topic: | Shipping | |
| Hey all,
I'm just attempting to start shipping outside the EU, and for the first try
I found a couple of nice customers (one UK, one Canada) who are helping me, but
there's still some things I can't figure out:
- In the CN35 form, where they ask me to describe the contents of the package,
that should be "used children's toys", right? Or do I have to mention
the Lego brand, or anything else?
- I found the link to print the VAT receipt for the UK order, but I don't
have that link for the Canada order. Is there a reason for that, or am I doing
something wrong? Buyer told me to not forget it, what can I do about that?
Thanks,
Patrick
|
|
Author: | Ziegelmeister | Posted: | Mar 26, 2024 15:25 | Subject: | Re: Shipment fees to add | Viewed: | 32 times | Topic: | Shipping | |
| In Shipping, Carissamiss writes:
| I would like to help but I don’t understand what you are asking either here
or in your other thread, especially since you are not a new seller so this is
likely not a basic question. Can you rephrase - in French if that is easier for
you - with more details about the situation?
|
Agreed, and I'm only saying that since they're in Quebec.
OP; If they just messaged you for a rate, just reply.
If they placed the order but have not paid because it doesn't fit in to one
of your shipping methods, calculate your shipping costs and add it to the box
on your orders page. Click save at the bottom, then click the invoice icon.
|
|
Author: | Brickwilbo | Posted: | Mar 26, 2024 14:30 | Subject: | Re: Shipment fees to add | Viewed: | 32 times | Topic: | Shipping | |
| In Shipping, flandresq1 writes:
| I don’t know how to inform my buyer shipment fees after he asked me
|
If you've received a quote request:
https://www.bricklink.com/myQuotation.asp
|
Author: | Carissamiss | Posted: | Mar 26, 2024 11:06 | Subject: | Re: Shipment fees to add | Viewed: | 32 times | Topic: | Shipping | |
| I would like to help but I don’t understand what you are asking either here
or in your other thread, especially since you are not a new seller so this is
likely not a basic question. Can you rephrase - in French if that is easier for
you - with more details about the situation?
In Shipping, flandresq1 writes:
| I don’t know how to inform my buyer shipment fees after he asked me
|
|
Author: | flandresq1 | Posted: | Mar 26, 2024 10:34 | Subject: | How to | Viewed: | 92 times | Topic: | Shipping | |
| How to place the shipment fees to inform the buyer? |
Author: | flandresq1 | Posted: | Mar 26, 2024 10:18 | Subject: | Shipment fees to add | Viewed: | 88 times | Topic: | Shipping | |
| I don’t know how to inform my buyer shipment fees after he asked me |
Author: | Dino | Posted: | Mar 25, 2024 18:53 | Subject: | Re: CN15 | Viewed: | 50 times | Topic: | Shipping | |
| In Shipping, robertomcevoya writes:
| Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi
How heavy was the parcel and how much was the invoice amount?
|
|
Author: | robertomcevoya | Posted: | Mar 25, 2024 17:11 | Subject: | Re: CN15 | Viewed: | 46 times | Topic: | Shipping | |
| In Shipping, SylvainLS writes:
| In Shipping, robertomcevoya writes:
| Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi,
Maybe they asked the buyer to pay VAT again¹ and the buyer refused?
¹ “Again”: if the order was below €150, BL would have collected the VAT already.
Did you send the IOSS number electronically?
|
The buyer made me aware that he had not received it and the IOSS number was sent
electronically. So frustrating
|
|
Author: | SylvainLS | Posted: | Mar 25, 2024 17:03 | Subject: | Re: CN15 | Viewed: | 37 times | Topic: | Shipping | |
| In Shipping, robertomcevoya writes:
| Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
Hi,
Maybe they asked the buyer to pay VAT again¹ and the buyer refused?
¹ “Again”: if the order was below €150, BL would have collected the VAT already.
Did you send the IOSS number electronically?
|
|
Author: | robertomcevoya | Posted: | Mar 25, 2024 16:58 | Subject: | CN15 | Viewed: | 108 times | Topic: | Shipping | |
| Hi
Had a package returned by bpost belgium with a CN 15 label arked duties/vat
payment notice expired. This was originally sent on 8th feb. I have been shipping
to eu now for 6 months and have experienced lengthy delays through eu customs
but never had anyone returned for this reason before. To my knowledge the address
was correct as was the CN22 and the BrickLink vat receipt. So I believe this
is due to an eu customs error. Has any other sellers experienced anything similar?
|
|
Author: | Nubs_Select | Posted: | Mar 25, 2024 00:31 | Subject: | Re: Looking for help getting parts from Europe | Viewed: | 35 times | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| In Shipping, SylvainLS writes:
| In Shipping, 1001bricks writes:
| […]
LOL - you've be tricked, you didn't get the Invoice yet!!!
MOUHHAAA AHHH HHAAAA HHAAAA AHHHA
|
So, that means you haven’t been paid yet. Who’s been tricked?
|
Much more, I paid and still didn't received it!!!
|
|
Author: | 1001bricks | Posted: | Mar 24, 2024 15:32 | Subject: | Re: Looking for help getting parts from Europe | Viewed: | 30 times | Topic: | Shipping | |
| In Shipping, SylvainLS writes:
| In Shipping, 1001bricks writes:
| […]
LOL - you've be tricked, you didn't get the Invoice yet!!!
MOUHHAAA AHHH HHAAAA HHAAAA AHHHA
|
So, that means you haven’t been paid yet. Who’s been tricked?
|
Much more, I paid and still didn't received it!!!
|
Author: | SylvainLS | Posted: | Mar 24, 2024 15:03 | Subject: | Re: Looking for help getting parts from Europe | Viewed: | 32 times | Topic: | Shipping | |
| In Shipping, 1001bricks writes:
| […]
LOL - you've be tricked, you didn't get the Invoice yet!!!
MOUHHAAA AHHH HHAAAA HHAAAA AHHHA
|
So, that means you haven’t been paid yet. Who’s been tricked?
|
Author: | 1001bricks | Posted: | Mar 24, 2024 14:58 | Subject: | Re: Looking for help getting parts from Europe | Viewed: | 37 times | Topic: | Shipping | |
| In Shipping, BrickSix writes:
| Thanks for all the replies folks. I really appreciate it. I was fortunate enough
to have a kind soul (1001bricks) who owns a shop from France offer to help and
the parts are already en route from the Netherlands to him as we speak.
|
LOL - you've be tricked, you didn't get the Invoice yet!!!
MOUHHAAA AHHH HHAAAA HHAAAA AHHHA
| This is why I love this place.
|
Me too
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