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 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 16:03
 Subject: Re: Incorrect Shipping Classification
 Viewed: 28 times
 Topic: Shipping
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Perfect, this is exactly what I was looking for. Thank you.

Jonathan

In Shipping, yorbrick writes:
  In Shipping, puffenuff writes:
  Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 15:59
 Subject: Re: Incorrect Shipping Classification
 Viewed: 34 times
 Topic: Shipping
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In Shipping, puffenuff writes:
  Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

You don’t need to talk to anyone, just fill in a change request.

https://www.bricklink.com/catalogReq.asp

You can also enter your own dimensions in your inventory if it is causing an
issue still.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 15:54
 Subject: Re: Incorrect Shipping Classification
 Viewed: 31 times
 Topic: Shipping
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Yes I am aware of this, and have done that on the past. The issue is not with
my settings. The item in question says the incorrect dimensions. I am wondering
who I can talk to about changing the dimensions.

Thanks.

Jonathan.

In Shipping, Nubs_Select writes:
  In Shipping, puffenuff writes:
  Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.
 Author: stevetq2 View Messages Posted By stevetq2
 Posted: Apr 15, 2024 15:20
 Subject: Royal Mail Postage Changes
 Viewed: 100 times
 Topic: Shipping
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Hi

Just a quick heads up for those sellers who may not have noticed (LIKE ME until
today !!) that since the beginning of April, Royal Mail have reduced the compensation
on 'signed for' postage DOWN from £50 to £20. The main option to provide
cover over £20 is to use the new 'tracked' service (now up to £150 cover).
This new service was supposed to be available at Post Offices from the beginning
of April but it's been delayed so the only way at the moment is use the online
'click and drop' service.

Cheers

Steve
 Author: Nubs_Select View Messages Posted By Nubs_Select
 Posted: Apr 15, 2024 14:31
 Subject: Re: Incorrect Shipping Classification
 Viewed: 39 times
 Topic: Shipping
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In Shipping, puffenuff writes:
  Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.

You can set a max size restriction in your shipping settings.
 Author: puffenuff View Messages Posted By puffenuff
 Posted: Apr 15, 2024 14:30
 Subject: Incorrect Shipping Classification
 Viewed: 78 times
 Topic: Shipping
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Not sure if this is the right category for this message but I just received an
order for something that is larger the lettermail, but Bricklink classified it
as lettermail. I have instructed the customer that this isn't possible, and
I don't expect for there to be problem there, but I am wondering who to contact
so the classification for that item can be changed so people in the future don't
have the same issue?

Thanks for your help.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 11:47
 Subject: Re: Min-Buy not working
 Viewed: 30 times
 Topic: Shipping
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In Shipping, 1001bricks writes:
  In Shipping, yorbrick writes:
  
  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775

I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.

I'm not sure, never tried, no minimum or such here, but it seems logical
to me?

I don't know now, maybe possible you can. I don't ship internationally
any more to try.

But whatever they do, the default shipping if everything else fails should have
the international shipping destinations turned off.
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 15, 2024 10:31
 Subject: Re: Min-Buy not working
 Viewed: 25 times
 Topic: Shipping
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In Shipping, yorbrick writes:
  
  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

Yes but no - see my post:
https://www.bricklink.com/message.asp?ID=1464775

I thought you could set up a fail safe international method with a minimum.
If it doesn't allow you to buy, then there's no shipping method, then
the buyer won't be able to buy.

I'm not sure, never tried, no minimum or such here, but it seems logical
to me?
 Author: 1001bricks View Messages Posted By 1001bricks
 Posted: Apr 15, 2024 10:28
 Subject: Re: Min-Buy not working
 Viewed: 24 times
 Topic: Shipping
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In Shipping, Munotbrick writes:
  In Shipping, 1001bricks writes:
  In Shipping, Munotbrick writes:

  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You don't say in which exact cases it doesn't work (country, amount...)

I would NOT set min buy for the shop, as you did I think.

I would set min buy to the Shipping Methods, but:

* don't miss one (may arrive if you've multiples)

* type decimals using "." dot and not a coma "," or simply
avoid decimals (like 20 instead of 20.00)

I have a shipping setup for Domestic (works perfect) and a shipping for International
(only 4 countries included). Only for the international one i have added a minimum-buy,
because with all the documents its just to much work otherwise.

I did not add the ,00 - bricklink does it automatically when saving. It's
also the correct way (mathematically) its always a , never a . so i guess this
should not be the issue and can't be changed manually anyway.

But thanks for your feedback.


I tried for more than 20€ it shows "via Europe Zone 1 (DE, IT, FR, AUS)"

For less than 20€ that seems to be a manual "via Request for invoice"

So the problem is in the via Request for invoice method?

You should have a manual method for local, and a manual one for other countries,
with a minimum.
 Author: yorbrick View Messages Posted By yorbrick
 Posted: Apr 15, 2024 04:53
 Subject: Re: Min-Buy not working
 Viewed: 37 times
 Topic: Shipping
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  So anyhow, we added a min-buy for shipping outside our country, but it seems
not to be working.

You cannot have a minimum buy for shipping internationally and no minimum buy
for domestic. You can only have one minimum buy value for the store. If you try
to do it through the shipping settings, it will normally offer whatever default
shipping method you have when all other shipping methods fail. So if you only
have an international shipping option above a certain cart value, you will still
get orders below that, but that shipping option won't be offered. They are
still valid orders though, in that they reach your minimum buy for the store
(of zero, since you don't have one).

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